Holiday Inn Express Metropolis - Metropolis

It was great except the shower drain was very very slow Staff were fantastic

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The staff was very helpful and pleasant to speak with . It well lit when we arrived well after dark . Very comfortable stay !!!!

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The room was great. The staff was very friendly and helpful. Will stay here again next trip.

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Hotel was clean. Staff was wonderful. This hotel is not in a busy area (restaurants and shopping) but Paducah is only 8 miles away. Only thing that bothered us is they allow smoking and you can smell the smoke in non-smoking rooms.

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There seem to be several maintenance issues with this hotel. The pool was not in working condition, ice machine broken, pancake maker not working and light bulbs out in our room. Also, they need to update for personal device charging.

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I liked the hotel, the staff was very friendly and helpful. Breakfast was hot and free. The bed was a little stiff, but you had plenty of pillows.

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2 Main problems I had was that we brookes this hotel, with an u door pool, for the kids. When we arrived, The pool was completely drained And "out of order." The second problem I had was that when i brookes The room I specifically asked if we could get our preferred Customer points. When we arrived we were told that we could not get them. This was over […] All, thoroughly disapointing. Mehr

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Booked two rooms at the Holiday Inn Express in Metropolis for a one day stay with my family. The room was clean and updated, while the service was friendly and professional. I'd recommend this hotel to others that may come to the area.

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My husband and I expected much more from this hotel. This is the first hotel I've ever been to that had a pool area completely visible to the front desk. I for one do not want to be relaxing in the hot tub while new guests come in and gawk at me!! The desk in the room looked like the legs were about to fall off, the valence was falling down, and the […] bathroom door wouldnt stay open. Luckily the bed was clean and comfortable; that was the best part I suppose. Mehr

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The pool had too much chlorine or something. My skin was flaking off when I left and I got an eye infection from the pool that I have to suffer with the rest of our vacation. The bathroom in th room was dirty and it took 20 minutes to get eggs and sausage for breakfast. Then she only brought out enough for the people waiting in line for it and it was […] empty again right away. My husband and I don't eat carbs and waiting that long caused me to run late for our schedule. Mehr

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the room fan was not-too-loud, not-too-soft. We need "white noise" to sleep, so it was a nice surprise to have a room fan in proper working condition.

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Really nice stay in Metropolis. Newer building with indoor pool that wasn't listed. Nice surprise. Metropolis was a little disappointing but the hotel was great.

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Excellent accommodations, as always. I've stayed there several times, and have always been satisfied.

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Quite a nice stay. I have stayed at various hotels in Metropolis and this one is by far the best! Clean rooms, nice staff, good food what more can one ask for?

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It was loud in the room. you could hear the people above you walking around. the floor seem to sqeak in my room as well. TV was nice. Room had a fridge. Another thing was personal that worked there were rarley at the front desk. Many times i was waiting more than just a few min. for a Rep to show up. Pool was very small. Breakfast was ok. the eggs didnt […] taste good at all. The Cinnimon rolls were really good. Find some where else to stay around the Paducah area. Mehr

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Everything was good except the pool water was to cold to swim in and the hot tub wasn't working right . The water never got hot. Everything else was good. It was a little disappointing not to get to swim because when I was looking for a place to stay that is one thing I made sure was to have a indoor pool.

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The indoor pool is a little small but worked out great for my kids who are 10 and 7. They really enjoyed the pool and the room was a good size for our family of four. The breakfast was more than adequate with eggs, sausage, biscuits, pancakes, cereal, oatmeal, cinnamon rolls, pastries, toast, etc. Everyone enjoyed the stay.

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Hotel hallways had a musty smell...and there was a spider in the room. Beds were also uncomfortable and bathroom was very tiny. All in all this hotel was not worth the cost...very disappointed in this holiday inn express

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I've lodged here a number of times, and always enjoy the stay.

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Right off the highway and easy to find. Didn't bring my furry children, but was glad to know that they're welcomed too! Loved the whirlpool garden tub and the pillows were perfect. Slept like a baby!

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Overall, it was an "ok" stay; the King sized suite is nothing more than a king bed..........and that's about it; Fridge too small to put anything in, A/C doesn't blow very cold; and the wi/fi is extremely spotty...but at least it was free...;the advertised pool/spa area was "closed" due to "cleaning"; yet, after complaints, the sign magically disappeared; […] breakfast was good, very nice selection; ample parking and is within a moderate distance to downtown Metropolis; Overall, like i've written, it was an ok stay. But for the money, will not be going back; if you are in a pinch and absolutely need some place to stay that's not trashy, this is your place; however, if you want amenities and an actual suite, not the illusion of one, then you're better off staying in very nearby Paducah, KY. Mehr

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My room had a king-size bed, an easy chair with foot rest, a microwave, a small refrigerator, and free wireless for my computer. What more does a weary traveler need? The bed was comfortable and the pillows, though a bit small, were plentiful and conducive to sleeping. For thouse who need a large screen television, it had one of those, too. The room […] was large and comfortable; though the bathroom was a bit cramped it was clean and adequate for the purpose. The breakfast in the lobby was worth taking advantage of, but get down there early or there won't be much left to eat. They do not replace food items if there is 15 minutes or less left until service ends. Somthing I think they should reconsider. All things considered, I would gladly stay there again. Mehr

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New hotel - everything was wonderful.

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Room never got cool and the air conditioner made weird noises through the night. Didn't complain because we were only spending one night. There isn't a whole lot in Metropolis, but Paducah has a variety of dining options.

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Always stay here when I am in the area. Looks, feels, and smells clean. Rooms are spacious and comfortable. Staff is consistently courteous and professional.

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air conditioner turned off and on all night. Everything else seemed ok.

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I requested a roll away bed which was not in the room upon arrival. However, I noticed it wason the reservation when I picked it up at the front desk. I called from room to request the bed again and she told me about the $10 charge. I said I was aware due to the fact I had previously requested one. It was brought up promptly. The pool indoors was small […] but clean. The beds were not very comfortable but there was a nice variety of pillows. The breakfast was great. Fed the family and saved from going somewhere else. Overall a good place to stay for the area. Mehr

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Nice room very clean. comfortable beds. Great TV! Service was very good and friendly people wanting to help you with anything you needed. Breakfast was very good and FREE! You could eat in the breakfst area which was clean and attendants were available to carry, clean up and clear up tables. It was nice.

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I was staying on business, but the internet was so slow as to be unusable for my business needs.

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Mid grade facility at bargain prices with the Expedia discount.

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We were travelimg to Florida and I saw this on Hotel.com. I called the hotel and they wanted to charge me $30 more for the same room!!

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Very comfortable and clean. Helpful staff. Easy check-in. A bit high priced for the area. Conveniently located just off Interstate.

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Traveling with a dog sometimes limits our choices our room was reasonably clean there were what appeared to be bugs killed on the walls that housekeeping should have wiped off and the remote for the TV didn't work - but all in all I'd stay again

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The Metropolis location is clean and comfortable. The staff is super friendly and professional. The free breakfast is delicious and offers much more than cereal and bagels. I enjoy the pool, hot tub and exercise room. I stay here often and have NEVER had a bad experience.

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We booked this room on a trip to Florida. We could hear everything around or above our room from the hallway to the rooms above us. Then for breakfast they said it was served until 10am and by 830am they told us there was no more food. They had no coffee etc. And the little foid that was there was hard as a rock. Terrible service, awful sleep.. DO NOT […] RECOMMEND!!! Mehr

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This location is always clean and quiet. The rooms are spacious and well-maintained. The complimentary breakfast offers many options. And the staff is consistently courteous and professional.

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I have to say that overall the hotel was very nice .staff were great,only 7 minute drive to the casino.and the breakfast was great and yes they did serve meat. I would definitely stay there again.

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Friendly staff, great breakfast, comfortable clean bed! Loved it! Will stay here again!

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