Best Western Plus Carrier Circle - East Syracuse

Das Hotel ist mittlerweile ein Best Western Hotel und in erbärmlichem Zustand. Die Gänge riechen alt und modrig und machten einen versifften Eindruck. Gebuchte Nichtraucherzimmer stinken stark nach Zigarettenqualm. Die Klimaanlage macht einen Krach, dass man unmöglich nebenher ein Auge zu machen kann und so muss man in einer feuchtwarmen Nacht lange […] warten bis man einschläft. Wenn dann noch kurz nach dem Einschlafen der Feueralarm losgeht und sich später als Fehlalarm entpuppt wars das mit dem erholsamen Schlaf ... Absolut nicht zu empfehlen. Mehr

Authentische Expedia-Gästebewertung

We were traveling cross country and needed a place to crash after a long day of driving. We booked this room because it was close to the highway. The hotel was nice and clean, as was our room. Beds were comfortable. AC stayed on all night even though we had the temperature set at 65 degrees. We turned it up and the AC finally went off. The bathroom […] was small and we did not have a shower curtain. Hotel staff apologized for the oversight. Breakfast was standard "breakfast included". Staff was friendly and helpful. Mehr

Authentische Hotels.com-Gästebewertung

We arrived at ten PM after a long day at a conference on a hot, humid day. The room was not cool and the AC never really cooled it down much, even by morning. The room was otherwise clean and comfortable but the hallways were dated and housekeeping knocked loudly on the door at 8:30 (that will teach me not to hang out the do not disturb sign).

Authentische Hotels.com-Gästebewertung

It was a very good experience, staff was friendly and very accomodating

Authentische Hotels.com-Gästebewertung

I have stayed in several Best Westerns and have found them to be consistently clean comfortable and convenient. Good stay for a reasonable price.

Authentische Hotels.com-Gästebewertung

Very clean hotel and room!!! Staff willing to help, pool is clean and nice temperature, easy access to snacks and drinks, continental breakfast was filling and good. There was service with a smile!

Authentische Hotels.com-Gästebewertung

What I wasn't happy with was Hotels.com - I reserved and paid for a King plus sofa bed. When I arrived at hotel, there was only a Queen. I was not offered any discount for the difference in the room rates.

Authentische Hotels.com-Gästebewertung

The staff was courteous helpful and checking in and out process was easy, loved the complimentary breakfast.

Authentische Hotels.com-Gästebewertung

Was good had Grandaughter ion pool shopping good room nice staff nice.

Authentische Hotels.com-Gästebewertung

I travelled alone and if my wife had come things would have been crowded. The desk was small and so was the bathroom. Everything worked great but were a bit outdated. The food was pretty decent for lunch and I did not go to the bar but it looked decent.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

We will definitely return.

Authentische Hotels.com-Gästebewertung

This is a good hotel for anything, business,your family vacation or for you and your spouse to enjoy with a breakfast waiting for you when you wake up. Also, don't know where to eat for dinner than goto the grille at the hotel with good yummy food!

Authentische Hotels.com-Gästebewertung

Couldnt check in early even calling the night before to see if it was possible. Younger girl at front desk was rude. Jets in the hot spa were broken whole time. Several maitnence people there to fix, but was only temporary. They would fix and not cone back to check and make sure what they did was working. Hotel fitness room was dusty and dirty. Never […] towels at pool, always had to call even when my children were the only ones in the pool. Mattress was not comfortable. No take out menus in rooms had to get from front desk. Roof dripping in pool area. Was sitting with my son next to the pool and kept dripping from what looked to be an access door in the ceiling. Very annoying! Pool/fitness center not easily accessible from our room. On check out was asked how my stay was, front desks response was "oh, sorry you had a bad time. The lady that just checked out before you didnt say anything about having a bad stay." Overall....will not stay again! Mehr

Authentische Hotels.com-Gästebewertung

Kids loved the pool. Our bed was great...pull-out bed for kids was not so comfortable. The breakfast is ok. Nice to have something to start the day. I would stay here again.

Authentische Hotels.com-Gästebewertung

The staff at this hotel is great. They were supremely helpful, friendly, and courteous during my stay. The neighborhood itself consists mostly of other hotels, but with a car, it is close enough to attractions like DestiNY USA and Downtown Syracuse. The complimentary breakfast is modest but nice, and the same can be said for the pool. The rooms are […] clean and comfortable. All in all, for the price I paid, it was a great value! Mehr

Authentische Hotels.com-Gästebewertung

Older hotel, but clean, modern rooms. Got a great last minute deal - saved $50 over the neighboring hotels. Will stay there again.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

The hotel was fine except for the pool/hot tub area. They have a posted sign that no children were allowed in the hot tub. This was not enforced at all. It was hard to use the hot tub because most times there were at least 10 - 15 very young children in there.

Authentische Hotels.com-Gästebewertung

Room was quite small. Breakfast needed more variety. Morning desk staff was not very friendly. Did not smile

Authentische Hotels.com-Gästebewertung

Rooms were Ok. Bathroom was dirty, hair from previous visitors were clearly visible in the corner of the tub. Dirty carpet. But very nice pool and jacuzi(the part we enjoyed the most). Pretty Good breakfast with a variety of hot food like egg, sausage, and french toast. Service was decent.

Authentische Hotels.com-Gästebewertung

The room was clean and neat. The beds were comfortable. Breakfast was good. Coffee and the hot water for tea were hot. The only complaints were the heater was a little noisy and we had trouble getting the door to the room open. Also the time on the clock was not correct. Otherwise everything was satisfactory.

Authentische Expedia-Gästebewertung

Overall our stay was OK. There were just a few things that I noticed like there was no shampoo in the room on our first night there but we had some the second night. I was quite disappointed that the hottub was shut down the second night we were there. That was one of the main reasons I booked this hotel. After a long day of shopping, we were looking […] forward to the hottub. I didnt like the cleaning lady knocking on our door at 8:45 AM. The breakfast was good and and staff were otherwise very pleasant. Mehr

Authentische Hotels.com-Gästebewertung

The room was comfortable, especially the bed. Staff were friendly and helpful.

Authentische Expedia-Gästebewertung

Although check in time was 3:00, our room, along with the rooms of several other families, were not ready until well after 4:00. Staff was not apologetic at all! The pool was not fully stocked with towels, and with small children, this is very inconvenient. Though not the hotel's fault, the pet policy meant that the neighboring room with its barking […] dog kept our family up much of the night. Mehr

Authentische Expedia-Gästebewertung

I always love a hotel with a hot breakfast buffet included in the stay! The rooms are a bit award to get to other than that I'd stay here again!

Authentische Hotels.com-Gästebewertung

Staff was very helpful and shuttle was very handy.

Authentische Expedia-Gästebewertung

For the price this hotel is as good as you get. Great value

Authentische Expedia-Gästebewertung

My key did not work. It took 5 trips to the front desk and 2 hours before I had a working key. They let me into the room twice during this fiasco, but were very slow in getting the problem fixed. I was exhausted after travelling there and was not impressed that with this situation. After getting to the room, I left to get dinner and was promised that […] upon returning, I would have a working key. It did not work and they had to let me in my room again. After a while, I had to run out again and called the lobby and the manager to inquire about my key. No one answered at either extension after a significant number of rings, so I had to go back to the front desk. When the key finally did make the light turn green, the door still would not open. I had to return to the front desk again and a staff member returned to the room with me. Turns out several of their doors get "stuck" and must be opened by pulling on the handle. They should have offered me a different room or compensated me for this inconvenience. Overall, the hotel was nice, clean and the breakfast was good. The inability of the staff to resolve the key situation effectively left me wishing I had stayed somewhere else. Mehr

Authentische Expedia-Gästebewertung

Everything was great. The bathrooms were very clean, but need to be updated.

Authentische Expedia-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

too old too tacky and just average in terms of service quality

Authentische Expedia-Gästebewertung

Personel was outstanding and very friendly...we would stay again kids loved pool and hottub

Authentische Hotels.com-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

The place was were clean and very quiet. They had an event but there was no loud music or any annoying loud people. It was very close to places to eat,malls and places to just see the town. Overall, great service and a great hotel. I would definitely book there again

Authentische Hotels.com-Gästebewertung

There was nothing remarkable. Just a nice place to stay. We only stayed one night. Liked the breakfast in the morning.

Authentische Hotels.com-Gästebewertung

restaurant was closed had to order at bar. did take out and they said they would call. they never call i went down to bar and got food it was not warm. disappointed

Authentische Hotels.com-Gästebewertung

Nice place to stay. The updated furniture is very comfortable. Nice pool and hot tub. The breakfast was great. The morning paper is delivered to your door. Very competitive price. Good location right off the Thruway.

Authentische Hotels.com-Gästebewertung

The hotel was nice and the price was affordable. My only complaint was that they did not provide shampoo and conditioner. Luckily for our family that I always bring them with us. The pool was nice and the boys really enjoyed it; however, pool towels were scarce. Really enjoyed the free breakfast buffet. It was nicely done and plenty of room to sit  […] down. Mehr

Authentische Expedia-Gästebewertung

Dieser Gast hat keinen Kommentar abgegeben.

Authentische Hotels.com-Gästebewertung

Great stay, with a good rate. Only problem was we almost froze in the hot tub(cold tub) on sunday evening, about the same temp as the pool. Breakfast was good, could have used a little more variety. The breakfast staff were great, one poor lady was working alone on the monday morning, but was doing a great job and fast. Would recommend this hotel.

Authentische Hotels.com-Gästebewertung

The only thing is that the bathroom really need some renovation. Otherwise it's very nice.

Authentische Expedia-Gästebewertung

Hotel was better than expected. Staff was very helpful, room was clean and updated. The spa tub in the pool area was incredible! Restaurants/Mall are conveniently near the hotel and neighborhood was nice. Definitely recommend!

Authentische Hotels.com-Gästebewertung

The staff could have been a bit friendlier, but they were very helpful. The hotel is up to date as far as furnishings, tv's and decor, but it could be a bit cleaner. Over all the rooms are clean, bedding was clean, bath towels were clean, but they need to be more detailed (popcorn in the sofa bed, edge, corner, under bed vacuming, bathroom floor and […] base of toilet, wash the glue off the walls from the new wallpaper). The exercise area was small, but nice. The pool was nice , but needs to be filtered more. The hottub was extremely hot, and there is black mold on the ceiling over the tub area. The lobby and resturant are nice, but there is an odd smell when you walk in. They do offer a very nice breakfast buffet. When we stayed we had a King bed and sofa bed, room also had a fridge. For the price, I would stay again. If they paid a bit more attention to the details, this would be a great hotel. Mehr

Authentische Hotels.com-Gästebewertung

Was a nice getaway hotel. Wish we would have had time to use the pool and spa, which both looked very nice and kept up. This hotel just needs a little update. But overall a nice experience.

Authentische Hotels.com-Gästebewertung

Overall very satisfied with my stay and the service received from staff. Only complaint was that my room looked out on the pool located in the center of the building. My room was rather warm and humid as a result and got to be a bit uncomfortable after a point. Should have asked to switch rooms but didn't. If you book here think about asking for a room […] located on the exterior of the building and not near the pool. Mehr

Authentische Expedia-Gästebewertung