Mandarin Oriental, Atlanta - Atlanta

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Been to JW Marriot, Ritz and other 5 stars. Heard about it on Travel Magazine that Mandarine Orinetal was in Top 100 hotels; so since I lived closed enough to the location and to celebrates Mother's day for my wife, we decided to stay fro the weekends. The facility is great, lobby and rooms are very up to date. However, at a 5 Stars hotel, you feel […] like they are trying to skim a little. For example, the windows from the outside are not clean at all, and the rooms has a very nice view (but the stains just discounted the view); The Spa facility are great; however, my wife was not too satisfied with how the staffs was skimming on using the applications. And we ask for using the Hotel Car; they were giving excuses as the place is really close; don't worry about it, you can walk there; or using the excuse such as let me check if the driver is available etc...So overall, the satisfaction is not there, since we paid a 5 Starts price but received and 3 Stars experience. Mehr

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A great place to stay! The staff treatment is fantastic. All members were extremely attentive to make our experience unforgettable. We stayed with a small pet and he felt right at home. We are critical guests and we have no complaints. We even worked out next the Drake the singer. Worth the time and the location is truly central to good dinning and […] entertainment. Mehr

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Parking is miserable. The water in the room is 5 dollars. gimme a break...for 350 a night i better get some flppin free aqua. Nice people and clean comfy hotel but extremely overpriced with perks.

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Very nice hotel. Staff and service was outstanding. All staff were extremely courteous, attentive and helpful.

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We went there for a romantic getaway, the room was nice but the TV did not work, when they tried to fix it the couldn't. I called to get another room and was treated very rudely by employee at desk. Then at 2am in the morning the toilet started to overflow with bubbles!! We didn't know what was going on. Tommy who tried to fix the tv was awesome and […] the people delivering our room service were great. I would not go back based on the rudeness of the girl at the desk. Also we had a great couples massage, the girl in the front desk at the spa gave is a ticket for our car and said the car will be waiting for us, when we went to get the car at check out the car was not there, we waited for 30 minutes, she gave us someone else's ticket! I understand things happen, but to be rude when I asked for another room really annoyed me. Mehr

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Staff is 5 Star

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I'm an Atlanta native, we had a quick weekend getaway to the hotel just to get out of the house without the kids. My wife spent the day at the spa and absolutely raved about the service and quality. We both are massage and treatment regulars and know our stuff, she said the massage was on par with those we've had in the Caribbean, East Asia, etc. Excellent. […] The room was gorgeous and my oh my the bed. Just loved it. Fantastic and attentive service. Mehr

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We have stayed in many Atlanta hotels and this one is hands-down the best we have experienced. This was not our first stay at this hotel but regardless of the time of day or time of year, the service has been amazing! Unless we have no choice, we will never stay in another hotel on our trips to Atlanta.

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went with family over Thanksgiving to Atlanta to visit. clean,quiet hotel with spacious room. Thansgiving dinner at hotel was delicious. Best amenity that hotel provides is complementary car service within 2 miles,which certainly came in handy. Overall, a very positive experience. Would stay again, if returning to Buckhead

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The staff and hotel were great. It was about 30 minutes drive from the airport.

Authentische Expedia-Gästebewertung

The hotel itself was beautiful...spa was great! It's in a VERY busy area of Buckhead! Traffic is bad, but the benefit is there are TONS of great restaurants nearby! We really enjoyed the complimentary ride to/from dinner! I wish the onsite restaurant would have been a bit less formal, casual, inviting. Concierge was great.

Authentische Hotels.com-Gästebewertung

We had a great time at the Madarin Oriental - very clean, awesome service and the food was super. The hotel staff was very helpful and they even remembered our names. We usually stay at the Ritz Carlton and decided to try something different. This hotel is so much better!! Will definitely stay here the next visit to Atlanta.

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I docked surrounding neighborhood because of the construction work taking place. This cause traffic to be a bit more congested than usual, but that is a very minor complaint. The stay was wonderful. Will stay again next time I am in Atlanta.

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Stayed here on business recently, Sept 2012, it was a short stay but the staff and hotel was wonderful and very comfortable. Did not have the opportunity to enjoy any of the amenities such as the pool or any of the restaurants but overall it was a comfortable and relaxing stay.

Authentische Expedia-Gästebewertung

wonderful hotel and location, but it is an expensive hotel.

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Very relaxing and comfortable. Whole place was like a spa. Very clean and great service. Good location in the heart of Buckhead. Can't wait to go back.

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Well worth every penny. Mandarin is now my choice of hotel.

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And we still cannot stop smiling! My wife was sharing at church what a wonderful time we had and the amazing service. From the "real attention" we received as people met us at the door, to the friendly piano player who asked if we have a special song for the occasion...to the reservation and surprises planned by the conseria...to the beautiful Lexus […] that chauffeured us to our reservations and back at no cost within a two mile radius. Thank you for a wonderful and special 23rd anniversary!!! Mehr

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the trip was for my fiance birthday. we enjoyed everything from the moment we walked in until the moment we left. The staff was amazingly friendly. room was nice and very comfy. bathroom was to die for especially with the tv right in front of the soaking tub. we will definetly be going back.

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What a refined, quiet, healthful stay this was!! I can't say enough good things about the extreme cleanliness and restful atmosphere.

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By far this is one of the best in Atlanta.

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Everything was incredible, especially the staff of the hotel. I travel a great deal and have rarely found such an attentive and friendly group of people.

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The staff and service were above average. The spa and fitness room are mediocre at best-very spartan. I couldn't help feeling nickled and dimed over the Wi-Fi, at $12.95 a day. I am afraid to look at my parking rate. Since there is only an indoor pool, you can enjoy the "sundeck". No chairs or chaises just a towel on a concrete ledge-a very narrow space […] with barely enough for one person. I paid for an upgrade and although the room itself was great, the view was of parking lots. I was told the hotel was only 50% occupancy. I think a view would have been a pretty minimal accommodation. Overall, not the Mandarin quality I have experienced over the years. Mehr

Authentische Expedia-Gästebewertung

The staff was beyond excellent, efficient, friendly wonderful. Park next door in the Lenox lot. Get a ticket and it's $8.00/night instead of $32 at the hotel. Would recommend the hotel every time. Great location too.

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Absolutely beautiful room, room service meals were excellent. Bathroom was stunning. Top 3 in Atlanta for sure, maybe higher, and we've stayed everywhere.

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Top 5 hotels I have ever stayed at anywhere. Amazing staff and wonderful experience. Already recommended to a number of friends.

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Outstanding service in a fabulous setting and great location. I have stayed at many great hotels in Atlanta but this one beats them all. Outstanding.

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I really enjoyed my stay and it great I will come again

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The hotel is in transition between Mansion on Peachtree and Mandarin Oriental. We have stayed there before and it has the same great staff. We love the hotel accommondations and the rooms are terrific. Some improvements need to be made, especially to the spa. Location is super but the staff really make it special. Will definitely be staying there a […] gain. Mehr

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Hotel was great. The spa was better. The creme brûlée in the cafe was perfect.

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The place is very nice, when I am in atlanta for an overnighter I will be staying there. Excellent staff as well. We always felt welcome and never a bother to them....very relaxing indeed. If you go, check out the lounge around 10 pm and have a drink ;)

Authentische Expedia-Gästebewertung

The Mansion staff is courteous and go above and beyond. Arrival: The staff met the vehicle where they unloaded the luggage, transported it, and brought the bags into the room. Meanwhile, telling all the offerings of the hotel from the music in the lounge, to the courtesy vehicle and even offered to get ice for the room prior to leaving. Room: The […] hotel has bathrobes and slippers for each guest, which is perfect after a long day of traveling when you just want to shower and relax. Speaking of relaxing the bed is AMAZINGLY comfortable. Thankfully, almost everything in the rooms can be purchased through a hotel website. Services: The courtesy vehicle that was offered will drop-off or pick-up within a certain radius of the hotel area. There is nothing nicer than realizing that even though you walked to the mall, the courtesy vehicle will bring you back to the hotel. The staff was able to give both walking and driving directions to restaurants that were accurate. When it was time to leave, a simple call to the front desk brought the vehicle to the front door and a bellhop to load and transport the luggage. Tipping is standard for these types of services but the staff never seemed to expect the tip. The Mansion is the only place I want to stay the next time I'm in the Atlanta area. Mehr

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Overall the experience was good. However, having breakfast in the dining room was very noisy because there was a full table of guests conducting business on their lap tops and they were very loud, especially on a Sunday morning. In addition, we were told that there was a Sunday brunch so we cancelled our brunch reservation at another restaurant to have […] brunch at the hotel, only to find out, the hotel did not offer brunch. Furthermore, at check- in we inquired about a restaurant we noticed on the way to the hotel and the hotel claimed the restaurant to be "upscale", it was far from it! It was rundown, the place had an offensive odor of used cooking oil and the attire was blue jeans and sneakers, not semi-formal wear. Imagine our discomfort when we arrived, however our hotel chauffeur/driver recommended a place that was outstanding, so the evening was saved. Mehr

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I stayed at the Mansion on Peachtree for business. It felt like home. The service was amazing. The food was very good. The room was very well maintained. I was upgraded to a better room with a balcony and the views are nice. I would stay here again and recommend to friends.

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One of the the nicest hotels I have ever stayed in- the bathroom was wonderful! The staff was very friendly and they went out of their way to help us and make our stay enjoyable. Location is close to great shopping and downtown attractions. Well worth every dime!

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We have travelled a greay deal, and always enjoy a nice place to stay here we receive good service. We have our favorites, ad The Mansion on Peachtree now ranks at top of our fav list! So many things we enjoyed...among them the nightly tradition of turning down the bed, lowering shades, turning on the mood lights & music and leaving chocolates on the […] pillows. The service overall was like that...treatment unlike any other. We rarely go to he same place repeatedly, but if we go back to the Atlanta area we will definitely go back! Amazing experience! :) Mehr

Authentische Expedia-Gästebewertung

check in was smooth. the staff was accommodating and friendly. everyone was helpful. the room was clean and stylish. love my experience there.

Authentische Expedia-Gästebewertung

Great place to stay in Atlanta! We have stayed in a lot of nice hotels, and this one rates right at the top.

Authentische Expedia-Gästebewertung

This was a beautiful hotel, in a bustling neighborhood. The rooms were spacious and staff was gracious. The restaurant where we went for lunch on the day that we arrived, had wonderful food, and a great wine list. The hotel was well kept, and luxurious.

Authentische Expedia-Gästebewertung