The Carlton Savannah - Port of Spain

Zweckdienliches Hotel. Leider erlebten wir 2x einen Fehlalarm. Da unser Gepäck bei der Airline liegen blieb, bekamen wir vom Hotel ein Poloshirt. Aircondition extrem kalt eingestellt - sei es im Zimmer, im Korridor oder im Essraum. Essraum ist auch vom Abiente her sehr kalt..

Large, comfortable, clean, modern rooms. Swimming pool open 24 hours. Large hotel next to a busy, noisy road. Car parking is useful. Some way out of town. Kitchenette available in some rooms, for an extra charge. Rather off-hand service at desk.

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Great stay, I will be back

Great Boutique Hotel, conveniently located close to town, very close to the Savannah for daily exercise, and perfect during Carnival season because of this proximity. The hotel staff were very friendly and helpful. I would definitely stay there again, and I would recommend it very highly.

Everyone in the hotel is friendly and they do their best to make you happy.

In general this hotel is OK for the cost, however some things could make the stay more enjoyable and qualify it with better class: Room service to provide always all the complimentary supplies (water, sugar,soap) permanently without need to remind by a call to reception. WiFi and not only Wired Internet access in the rooms shall be provided. Better […] maintenance of the swimming pool area (clean the pool bottom and surroundings from debris) Improve the information given at desk about tours and things to see around the hotel. Maybe a partnership with hotel in Tobago and facilities to come and go to airport (shuttle) Mehr

Usually I gone in the other hotel in the same disctict and I decided to change. I think that now when I'll go to Port of Spain The Carlton Savannah should be my hotel. The person very nice, the installation and in particular the room very confortable and beautiful.

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My stay at this hotel was excellent. My room was lovely, the view was lovely, the Relish staff were so friendly and helpful and professional. Front desk staff were very friendly especially Kipton. My only complaint was that on check-in I was given my room key and sent on my way with no idea of how to get to my room (I even read about this in one of […] the previous reviews). But I would definitely stay here again. Mehr

It's a boutique style hotel. very friendly staff. excellent roof top bar and resturant. Never crowded. I don't stay at Hyatt, courtyar or Hilton because it's too business-like. Only downside is rooms tend to have a little musty smell from time to time. I've stayed here at least 8 times.

We stayed here for 4 nights and overall the ambience of the hotel was pleasant. The rooms were large and the beds were comfortable but there were a few stains on the carpet n sheets. The staff was ok but we were not comfortable with all members of staff as housekeeping tried to enter the room at 9pm and seemed hasty to leave our room when we came back […] early to the hotel. The style of the hotel is contemporary,the temperature of the pool was always nice n warm and we thoroughly enjoyed the relaxed mood. We do not recommend the restaurant located at the hotel as they were out of items on the menu numerous times and the one time we ordered room service,it took an hour.The rooftop area offered spectacular views of the city and honestly,despite the minor inconveniences,we would definitely return. Mehr

my stay at The Carlton savannah hotel was magnificent . I will highly recommend this hotel . i will definately be back for Carnival. thanking you for a mesmerizing experience

Throughly enjoyed my stay here. The room was large and tastefully decorated, spotlessly clean and well stocked with toiletries, etc. The staff were obviously well trained and went out of their way to ensure all of my needs were met. Highly recommended and the price was most reasonable.

We stayed in this hotel when our flight to Grenada was cancelled and had a 3 day layover. We picked this hotel instead of one closer to the airport because it was reasonably priced compared to the airport hotels but might higher quality. The hotel was everything we could have wanted. Room was elegant and sharply decorated. Nice view of the pool. I […] didn't feel like I was being nickle-and-dimed...e.g there was no overpriced minibar, no pressure to order movies (in fact there was no pay-per-view available), etc. Service was exceptional, often we called the front desk from out on the town to ask for a cab and other questions and they were happy to help. The roof top bar was amazing. Absolutely my favorite part of the hotel. Spacious and beautiful, there was plenty of space to talk to feel secluded, but yet it was lively enough to not feel like it was abandoned. Did not get a chance to try out the pool or pool bar, but it looked classy. Biggest complaint. The room had VGA adapters installed in the desk to hook up a laptop up to the flat screen tv. AWESOME FEATURE. However, the front desk did not have any cables... so it was effectively useless. Who carries around vga cables? I would recommend the front desk purchasing a handful of cables to keep on reserve. It would have been a perfect way to watch a movie from my laptop Second biggest complaint... very limited tv selection...but I didn't go there to watch tv so not a big deal Mehr

The hotel has its pluses and minuses, but after weighing up everything.. I will not be staying here again. Pros.. -Good location. -Clean rooms. -Safe. -Friendly staff. -Nice rooftop bar. Cons.... -Rooms smell terribly musty. It's actually a pretty awful, damp smell. -Water and newspaper included in the room rate was only delivered on two out of five […] days. -The air conditioning unit never quite worked properly, even after the technician supposedly fixed it. Mehr

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The hotel was very nice, clean & very inviting. The staff were very friendly and helpful. We had a room on the east? side overlooking the airconditioners (not very appealing) The hotel is geared toward business so they did not have enough info for travelers such as my husband & I who were there holiday & site-seeing. There was confusion about transportation […] from the airport to the hotel. I called hotels.com to make sure that what I was interpreting what was really offered. The hotel web site mentioned transportation from airport to hotel. When we arrived no one was there to pick us up. What they really meant, is there are Taxi's there waiting to take you to the the hotel (at a high rate) I was expecting a hotel van. We ate ate the resturant it was wonderful. We tried local entrees and enjoyed them immensly . It was a little difficult to get around by foot b/c of the traffic. Not impossible. We walked to the Queens Park savannah many times, plus the hotel was not far from the zoo or botanical gardens worth the walk. Mehr

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Beautiful hotel. It lives up to the Carlton standard. The food was excellent. The room was immaculately clean. The staff was friendly and the service great. The chef's creations were orginal and delicious. I would highly recommend this hotel and will definely stay here again in the future.

Love it. The beds were so comfortable. Love the decour. Staff was pleasant and willing to help.

The hotel is very pretty and looks very trendy. However, the rooftop bar which is advertised in all the literature is in fact only available for private events. During our stay, the pool was closed due to a fashion week event. This is the only amenity (beyond the bar and restaurants available to guests!!) The walls are very thin so we could easily hear […] our neighbors conversation - late into the night. The TV didn't work for a few hours because of some "wire/cable issue". The phones have no placards on them so there are no specific numbers for the concierge, guest services, front desk, etc. All in all, seemed like the hotel wasn't quite ready for to really deliver the amenities and comfort that they promise in the description. I hope it will get better over time but I was sorely disappointed by this experience Mehr

I had a wonderful stay at this hotel. I had spent the entire day on a plane, was late arriving and the welcome was great and the room perfect. The staff was outstanding the entire stay. I only ate breakfasts there and they were very good. Nothing but raves from me.

Все было на отличном уровне

Bonito Hotel con estilo contemporaneo, la atención es buena con varias opciones gastronómicas. Su ubicación con respecto a la Ciudad de Puerto España es inmejorable.

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Hotel très confortable avec un service hôtelier très agréable ; cependant plutôt à réserver pour les voyages d'affaires ou d'amoureux, qui veulent profiter du confort d'une chambre, car l'ambiance des restaurants, bars... est très très froide (au propre comme au figuré, la climatisation était poussée à l'extrême). Je ne le recommande pas du tout pour […] une famille, ou pour une semaine de vacances de folie... De plus, la personne s'occupant des activites touristiques n'etait jamais presente, et meme si le personnel a tout fait pour palier cette absence, il nous a quand meme fallu nous rendre en ville pour acheter un billet pour Tobago... À savoir aussi que prendre un hôtel à Port of Spain, cela veut dire prendre un taxi, une voiture pour chaque déplacement. Pas de plage à proximité. Bon voyage Mehr

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