Holiday Inn Express Dubai, Internet City - Dubai

Given the name & location I was expecting it to be 'good'. Not a palace but good. I was disappointed & won't be staying here again. A lot of things were little touches you get used to in other hotels (of equal class). The room looked dated though I'm sure wasn't. One of the lights flickered. I highlighted this at reception but nobody came. I ended up […] disconnecting the bulb myself & having a slightly darker room. Breakfast itself was ok, but I didn't like that you had to collect a napkin, tray, cutlery etc. on the way around instead of setting the tables & letting people collect things. The 2nd day there were no glasses, bowls, cups & the coffee machine had stopped working. People went to get more but the queue had to wait about 5 mins. I was workind and wanted a quick bit of food, so I ordered a chicken burger & was given something that I can't really say was chicken. It was like a minced 'thing' that looked like it had been boiled. I didn't eat anything else from there again. There was free parking in the basement & the wifi (paid for) was a good speed. The room itself was clean & the gym was ok. Nothing fancy but enough. I point out these things is because in every other hotel I've stayed in in Dubai (of similar price) it's been a much nicer experience & they've gone out of their way to add a few nice touches. Mehr

Room is a long walk to Metro stop across two busy roads. Hotel shuttle runs very short hours and is not as frequent as it could be. Shuttle to Dubai outlet mall is once per day. Breakfast is a better European continental with lots of choices. Eggs were mostly hard boiled for the week I was there. Internet fees are based on how much you pay for the room, […] so not worth it for me $30 Dh for a half hour. Plan on using Metro or Taxi's if you stay the hotel to get to the shopping centers. Mehr

I made a mistake on the choice of address. I usually stay in Holiday Inn Express in Jumeirah but I mistakenly chose this one. The hotel environment is okay but housekeeping did not change my bed sheets for the 4 nights i stayed in the hotel. No taxi to convey me from the airport to the hotel as was done during my previous visit.

Its a good hotel if you want to have a night with your girlfriend!! Its clean and nice. But there is no room service and the water pressure for shower was somehow low! overall not bad! ;)

This place is a little off the beaten path but well worth the value. The staff was kind and courteous.

Only spent one night thtere but it was peaceful and restfull. Convient to where we needed to go. Breakfast was good - no hot foods, but nice selection. Room was very clean and comfortable. Will stay here again.

Not bad. Lack of free internet may make it worth going to another hotel. Free parking though. Gym is certainly "mini". Barbells to 25 lbs and one universal machine. Lots of treadmills.

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nice hotel managed by very friendly and professional people.

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This hotel should really be closed by the authorities. The mold an mildew in at least three rooms that I experienced can affect your health. The first room was so bad that I got a serious eye-nose irritation, and I am usually not that allergic. The second room had mold growing over the tiles in the bathroom. After I told some so-called inspectors, they […] did a superficial job of cleaning it. They need to buy some bleach and close the hotel for a month or so, change the rugs, and get personnel who understands the basics of cleaning. All of this on top of charging us for early check-in at 6:30 AM at the full daily rate! The trainees are the only nice people in this hotel and I feel bad that they have to start their careers this way. While the hotel claims that breakfast is included, good luck getting in line for anything. There is usually a queue as the area is so under-sized for the number of people that you essentially give up on even getting coffee. I have never written a review like this for any hotel, but I feel that I owe it to my fellow travelers to warn them. The main issue with the management of this hotel is that there are may reviews like mine, but they don't seem to care. In fact I asked them, and most just ignored the comment. I have photos of the mold in the bathroom, and I am trying to upload those for this review. Mehr

very nice hotel and cheap too. only 2 stars but it looked like 3 stars too me

Stayed at this Hotel for 3nights, good location,nice clean hotel, room was very nice - close to Shopping malls and Burj Al Arab (7 Star Hotel) and the Palm - staff - Had no problems with the Hotel

When we enter to hotel, we were exhausted and get a shower but we can't. There was no towel at the hotel and it tookk 1 day to get the towels. Information desk said that "there is shortage for towels" I really didn't understand what is shortage for towels. There was shuttle btw. Hotel and Shopping Mall and we paid money to driver !!! altough it should […] be free. Mehr

The main benefit of this hotel was its affordability. Most of the hotels in Dubai are very expensive, therefore this one was good value for money. It was unfortunately quite far from the airport and the centre of the city and major attractions. I ended up spending a lot of money on taxis. There was not a lot around the hotel, therefore it was always […] necessary to take a taxi to get somewhere. The hotel was fine. The rooms are comfortable and clean. The breakfast very nice. I wasn't happy that I had to pay a deposit after I'd already payed for my accommodation. Everything is at an extra cost. I.e. internet usage, there's no complimentary water in the room. But then it is a 2/3 star hotel, so one cannot expect 5 star service. Mehr

The breakfast layout needs sorting as the present configuration leads to very long queues. This has been passed to the Hotel Manager. I am returning to this hotel next month so will check whether this has been sorted! Other than the above, the hotel is very modern in a good location which is less than ten minutes walk from the Metro station. Rooms […] are spacious and well maintained. Housekeeping staff are very good. Mehr

Location was great. Overall stay very satisfying. All though Housekeeping was a bit slack - no kettle, no towels, no tea or coffee on arrival. Otherwise the included breakfast is a great start to the day and room in general was comfortable with a good size bathroom.

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The room was a bit small and there were obvious signs of wear on the carpet and tiles in the bathroom. However, it was clean and the staff were pleasant (and for the price, it was a good bargain). I live in Dubai, so the location was good for me, but if someone is coming as a tourist, it's not such a great location. The thing that bothered me the most […] was that there was no way to get internet access in your room - not even for a fee. Although they had access in public areas, I needed it while in my room. Mehr

I am staying in this hotel for last 2 years (any in many other hotels as well). The have decreased their rating from 4 stars initially i believe to 2 stars due to crisis, but I will still rate it at 4 stars. For me it is great business hotel at great location, easy FREE parking, easy access, quiet, clean (i am not bothered if the dont give me new shampoo […] ever day as other reviewers). They are always very flexible with early/late check-in/out. I would love to have a bit better breakfast, but it is well compensated by the great mojito they serve on the 5th floor! It is great price/performance these days, and if you are in Dubai for business in the DMC / Marina area, this is a good fit. Enjoy as I do Mehr

Housekeeping services are inconsistent. On different days, housekeeping has failed to do the following: 1. Provide a full set of towels 2. Replace a missing shampoo bottle 3. Clean the bathroom mirror 4. Remove hair from shower and on floor behind bathroom door I found the clearning rag left on the room desk. In addition, the second floor has a strange […] smell. Mehr

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Vi är mycket nöjda med hotellet och förstår inte varför det är märkt med två stjärnor här. På andra ställen är det 3+ och vi tycker att det borde vara 4. Vi gillar inte heltäckningsmattor men enligt uppgift är det sådana på de flesta hotell i Dubai. Vi var ute på äventyr hela dagarna och sov bara på hotellet och åt frukost förstås vilken var mycket […] bättre än vad s vi hade väntat oss. Vi kan varmt rekommendera hotellet. Mehr

Good value for money - placed near Sheik Zayed Road, easy access to the whole Dubai area. Clean room, quick service, freindly personel

JE suis venu pour un séminaire (le Golf Photo Plus) qui s'est déroulé dans le complexe universitaire du knowledge village à 7 min à pieds de l'hotel ! La situation était donc parfaite.pour le centre de Dubai il faut compter 10-15min de taxi (30-40 dhr). C'est un hotel propre, les chambres aussi. Elle ne sont pas vraiment moderne, mais classique tout […] en étant confortable. Le soir, lorsque vous demandez un taxi à l'hôtel, précisez un vrai taxi ! pas une voiture banalisée sans compteur qui est en fait plus cher. Mehr

Hotelli sijaitsee lahella Marinaa ja Palm Jumeiraa. Yleisvaikutelma siisti, mutta palvelutaso niukahko. Aamiainen pelkistetty, mutta riittava. Hinta/laatu suhde kohdallaan.

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