Extended Stay America Meadowlands - Rutherford - New York

The moment I checked in I was greeted by three mangers (two were leaving). Mr. Scottie was on duty and from the moment I checked in, he provided me with the upmost professionalism service. He made sure that I was completely happy with my stay..... My hat and graditudes goes to the hotel but most of all to Mr. Scottie. Thank you

It was all good.

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SERVICE WAS HORRIBLE AND THE ROOM WAS BAD/DIRTY. NEVER STAY HERE !!!

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We walked into the room and the covers were all off, it looked like someone had a party and the toilet bowl was full of urine. Totally disgusting they changed our room but did nothing for us.

When the electricity went out at my home during the "Halloween Snow" I was very grateful to find a room. I was very pleasantly surprised with all this hotel had to offer. Nice room! Great kitchen area and nice and friendly desk staff. I will definitely stay here again, anytime.

Great value at a great price. Highly satisfied!

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The hotel is reasonably new, but not kept up well. The room was dirty and the bathroom was worn-looking. I understand that it's a budget option, but there is no service level -- not even drinking cups in the rooms.

It's not horrible but service is deliberately minimal. The room was dusty. There were dishes but no detergent. You need to turn in your towels to get them replaced, etc. For what it is, however, it works. WiFi, Tv, place to cook, full-size fridge.

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The hallway was not clean and all had a smokey smell.

Excellent price/quality ratio but you must have a car.

My family and I looking for inexpensive place to stay other than right in NY. I expected a little more for what we paid for. The positives were that it was roomy and had a little kitchenette, which was nice. The bedding needed some updating, very scratchy and thin. It was clean though and staff was very nice.

I thought that this hotel was a little run down and over priced, but I was in need of a place to stay. I don't think that I would ever stay there again.

We booked a hotel in NJ. We arrived to find that the stove was broken, the toilet was not flushing and the A/C was not working properly. The hotel staff advised us that no other room is available and that they do not have anyone available to fix the issues. We called Hotels.com and spoke to one representative, to resolve this.

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If you have a rental car or vehicle, this property is great....if you are ok about walking a few blocks, you have access to a bus to port authority,its just limited on times so conduct your appointments in the am.

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Hotel smelled horrible!!!! Will not stay here again!

Originally made reservation for four nights but ended up only staying one. They were painting the hotel at the time so all of the windows were covered in plastic, and the outside looked really bad. The first room they put us in smelled of smoke so they switched us to a new room which smelled better but still felt dirty. The staff was really nice though […] and assisted in getting a refund from hotels.com for the remaining three nights. I would not recommend this hotel to anyone though. Mehr

I've been at this hotel before no complaints. But this time, the front desk lady seemed that she had no idea what she was doing. Took her about 10 minutes to give me a key for the room that I didn't even requested. THere is a missing link bewteen HOTELS.com and The actual hotels. Hotels.com showed available rooms when there weren't any!!!!

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A great location to the Secaucus Junction NJ Transit station into NYC.

Difficult to reach the hotel from the highway unless you are travelling by car. No bus stops nearby.

This is a very comfortable hotel. Located in a hotel area, this place was very affordable, and every room came with a full kitchen- stove, fridge, freezer, counter space, sink, and even dishes! Plus a table and chair set to eat at. The TV was a comfortable 34 inch and the double beds were clean. The bathroom was spacious although out of date- it outweighed […] all the perks. I would recommend this hotel to anyone that is going to a concert, or game! Mehr

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I do not usually write a review either my experience at the hotel is bad or good. I just have to take my time so that things can be improve. First the GPS can not locate the location and we havto ask the receptionist for a voice guided direction. Thanks for he effort by the receptionist. It is only about 12 miles but took us 45 minutes to get there. […] We finally arrived close midnight and can wait ro have a hot shower. And guess what, the shower does not work. We finally got transferred to another room and seems like it is a smoking room although it os a non smoking room. This hotel is well bellow the quality for its price. Mehr

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Difficult to get to without some knowledge of the area (even with a GPS telling you the way). Place is dirty (halls, lobby, etc), room is very dated which includes a 19" tv. Also, don't forget to bring your own shampoo, sandwich, etc. Also if you plan to check-in after 11 PM, you will need to use the phone in the lobby to wake up the night manager […] in order to even get into the hotel. Mehr

The room was very clean and the staff was friendly and helpful. My only complaint is the location. Even with a GPS, this hotel was extremely difficult to find. The first night it was difficult to sleep due to all of the noise from the two highways that surround the hotel but I got used to that. I would recommend staying at the Secaucus location (even […] though it's a bit pricer) because it is much easier to find and closer to restaurants and stores. Mehr

Convenient to Meadowlands expo.. Off the beaten path so it is not in a neighborhood next to anything.

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We had gone down to NJ for a Roger Waters concert at the Izod Arena, which was very close by. Thankfully we had checked in befor the concert, because when we returned to the hotel at around 11:30pm there was NO ONE at the front desk. It was completely dark! Inside the room there was no sign indicating what check out time was, so I tried to call the […] front desk to find out. NO ONE answered the phone. What if we had waited to check in after the concert? would we have gotten our room? My advice is to check in early!! Mehr

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Close to Stadium Close to all the must see sights in NJ and NYC

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We reserved a room with a king size bed and were given a room with a queen size bed. When we asked what happened we were told there were no rooms available with a king size bed and when we checked out we could request a refund on the price difference. When we checked out we asked for the refund and were told to take it up with hotels.com as it was not […] their problem. The customer service both in checking in and out was extremely poor. The two employees we dealt with were both very rude. We didn't expect a luxury hotel at this cost but we also didn't expect to be treated the way we were. We would not stay here again. Mehr

This is an average hotel, don't expect something extraordinary. The rooms are definitely ok, clean and comfortable, like any Extended Stay Hotel I've seen so far. The location is not very exciting; the hotel is basically surrounded by highways. The way to the hotel is not easy to find; even a taxi driver had difficulties locating the hotel. We spend […] one night there after an event in the Giants Stadium in East Rutherford; for this purpose the hotel is quite ok. We didn't have any problems with the hotel staff, but we noticed a few people waiting for their room - obviously something had gone wrong for them. We asked the receptionist to call a taxi for us, but the taxi didn't arrive. This is probably not the fault of the receptionist. Mehr