The Westin Alexandria - Alexandria

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The overall quality of the hotel was more than I expected with one exception, the TV in the room was locked out with a special hotel service. the hotel had a pass-through box but it did not function properly with my PlayStation 3. I called the front desk informed them of the issue and they quickly sent a technician. The technician told me that I needed […] to get RCA cables for my PlayStation. Needless to say this did not remedy the issue. In the future I will probably avoid Westin hotels in favor of other establishments that provide TVs without this annoying lockout technology. Mehr

Great location. Service was excellent.

Overall this is a typical Westin, comfortable beds, clean rooms. My only complaint is the thin walls. I heard the man in the next room cough all night then make phone calls all morning, crystal clear sound. If possible, request a room not next to another guest.

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A heavenly retreat! Staff was wonderful! I have already recommended this hotel to friends & co-workers. If you turn down room service you can get 500 points on you spy rewards card. Hotel is much closer to Eisenhower metro than King St Metro. Walking distance from AMC Hoffman, Ruby Tuesday's, Ted Montana Grill (excellent food), San Antonio Grill, […] and Coldstone (awesome ice cream). Mehr

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For the low price, this hotel was great. However, there were a few very strange situations that made me question the hotel's 4 star rating. The front desk was understaffed the entire weekend we stayed there. The concierge, John, was more than helpful, but we had to stand in line at least 10 minutes each time we needed his assistance (sometimes check-in […] lines were 7 guests long). There was an obvious language barrier between English-speaking customers and the valets, and the shuttle driver tried talking us out of going to the restaurant we had reservations at because it was "too far" (12 minutes from the hotel and about 3 minutes further than King Street)! Also, I'd recommend requesting a non-adjoining room. We moved rooms after hearing every word our neighbors had to say through the door (which was, of course, closed) on our first night. Mehr

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First class accommodations and service. The lovely pool and hot tub in the Japanese spa are a special bonus!

The hotel was very nice. The staff was great. The location was convenient. The room was exceptional.

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My daughter and her friends had a wonderful time, I will no doubt come to this Hotel again.

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The bed at the Westin Hotel is extremely comfortable. I haven't had good sleep like that in months. However for the price you are paying, I was hoping to get FREE WIFI service. The fee is $9.95 for the day. Parking on the weekends is relatively easy to find on the streets and its free. However, it may seem difficult if weekdays and probably best off […] with parking garage. Mehr

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I was very pleased with my experience at the Westin. Room comfort was excellent. We arrived two hours early and our room was ready for us. I had forgotten my contact lens case - I went down to the front desk and the shuttle took me to the CVS and waited for me. Restaurant was very good. Also, best location for individuals visiting the US Patent Off […] ice. Mehr

This place was great. It was what you would expect in a luxury hotel.

Excellent place to stay while on business, very elegant and quiet, also had a garage if you drive your own car.

Hotel is new and beautiful. The hotel is a short walk to the Metro.

Extra clean, very beautiful and the beds were very comfortable. Would recommend this hotel.

I am very glad we decided to stay at this hotel during our trip to the VA/DC/MD area. It was very close to DC and the national sites. It was also very close to the highways we needed to travel to Maryland to visit family. The entire hotel staff provided excellent customer service throughout our entire stay. I will definitely stay at this hotel agai […] n! Mehr

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I love staying at this hotel because of its great location. The parking costs are high to us, but it works well. The restaurant got an onslaught of convention people while we were there and the restaurant couldn't handle it. But I happen to know that the food is good. Normally the rooms are absolutely spotless, but a giant wad of hair ended up in my […] shower (and it wasn't mine), probably got caught up in the shower curtain. I had to rekey the card on day #2 which is tough when you've had a hard day. The location of the hotel is in a charming area that is loaded with great places to go for a walk or find other restaurant options. I'd still recommend this place and I know I'll be returning again. Mehr

Whilst this property is situated in a rather bland part of Alexandria, the hotel itself is of the usual standard you'd expect from a brand name like Westin.

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The disappointing service began with an unfriendly check-in clerk, who did not give us any information on the hotel ammenities. Especially annoying was that we were staying on the Club Level and he gave us no information on the lounge hours for breakfast or evening appetizers. There was no concierge available to assist with questions about where to […] eat, clubs or what to do while in Alexandria. The convenience store in the hotel was frequently closed and when asked why it wasn't open during the posted hours, a front desk clerk replied that he didn't know where the girl working there had gone to or when she would be back. The pool and hot tub had extremely odd hours (4 PM - 10 PM during the week) so we were unable to use them. When we called to the front desk to ask about the free hotel shuttle that goes into Old Towne Alexandria, we were told to come down and speak with the Shuttle Captain. Once downstairs, we were told by three different people to wait for the shuttle captain, but no one could tell us where he was or when he would be back. When he finally came back, he was extremely friendl. Since there was no concierge, and the others we asked the hotel about the area were not very helpful, there was also no one to tell us that Old Towne all but shuts down at 10:00 PM on a Thursday night (including restaurants and bars). The location was about 6 blocks from King Street (where the metro and Old Towne are located), so it wasn't overly convenient to resaurants and shopping. The next time I would stay the Embassy Suites or the Hampton Inn in Old Towne as they are more convenient. We chose the Westin since they are normally a more high end hotel with better amenities than the other two, but we were clearly disappointed by that choice. The various people the worked in the Club Level Executive Lounge were very fiendly and considerate. If staying at this hotel, which I would not recommend, I would suggest only staying on a Club Level. The rooms and the hotel were very Mehr

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My family and I spent a week at Westin Alexandria. I have nothing negative to say about our stay. The only drawback is that is far from the downtown DC area and the local restaurants are often closed on the weekend for breakfast/lunch because it is predominately a business district. However, we found the Starbucks very convenient for breakfast and is […] on the way to the Metro. We also recommend the Whole Foods which is about 3 blocks away for breakfast or brunch. The Metro is only 3 blocks from the hotel along with the Amtrak Station. The cost of movies in the room was ridiculous but we were so tired after a day of sightseeing it did not matter much. The room service was also cost prohibitive. During the week there are several restaurants that offer breakfast for a much more reasonable rate. The rooms and beds were very comfortable and cozy. Enjoyed the multi-head shower greatly! Would definitely stay again. Mehr

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There were several things wrong with our stay which led us to check out a day early. 1. We did not get the specific room we had requested when we made the reservation. 2. The A/C unit malfunctioned in our room and instead of moving us to another room we had to wait for an electrician to come fix it. 3. We called ahead for our car since Valet is the […] only way to park your car at the hotel and we had to wait for 30 minutes for someone to get our car. 4. The TV kept fading in and out. 5. The bed was extremely uncomfortable (There "heavenly" bed wasn't so "heavenly") 6. The hair dryer in the bathroom was broken and would only blow out cold air. 7. Everything was ridiculously overpriced. We paid $18.99 for a one-time movie rental. Bottled water in the room was $4, and the room-service menu was practically non-existent with what little you had to choose from and what they were charging for it. Trust me, do NOT go to this hotel. We would have been much happier if we would have gone to The Holiday Inn or The Hampton Inn. Mehr

Very enjoyable stay. Bed excellent, food good and service attentive.

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This property is great. Close to the PTO and Federal Courthouse. Metro rail service and trolley to Old Town Alexandria are nearby.

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I read many of the previous reviews for this particular hotel and had decided to book here due the requirements of our trip: family being nearby, convenience into DC. The positives: very clean and attractive hotel; the rooms were confortable (we stayed for five nights, as a family), the pool was convenient on the third floor for chilidren. A big plus […] was the neighborhood: there's a Whole Foods Market very nearby, as well as the King Street Metro stop. There are plenty of places to eat near the hotel as well as Old Town a bit further away. The Embassy Suites and Hilton were closer to the Metro Station, but depending upon what you think is a long walk, it's not tha big a deal. There is very little parking on the street and the valet parking nightly can be expensive for longer stays. However, we got around DC without a car with very little inconvenience. For the price, this Westin is a great choice. Mehr

Nice hotel just west of old town. The free shuttle to old town is 3 or 4 blocks away. Very clean, very quiet. Bath robes available upon request. The hotel restaurant was very expensive and parking's very expensive. I had the advantage of staying over a Saturday night so I parked on the street a couple of blocks away. Nice exercise facility. Indoor pool […] is tiny. Overall, very good value, given my hotels.com rate. Mehr

The valet attendants were very helpful and pleasant. The front desk associates were abrupt and not very friendly. We booked this hotel because it had a pool. However, the pool was small, cold and not very well maintained. The hotel advertised a hot tub. The hot tub appeared dirty. Guest under 16 years of age were also not allowed to go into the hot […] tub. The hotel's restaurant was very expensive. The hotel was within walking distance of the Metro station. They did offer a shuttle that our family did not utilize. Mehr

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Had a great time. Hotel close to alot of sites and had a nice little park right across from hotel just to sit and relax and people watch. Hotel staff very helpful and rooms were comfortable.

Clean, comfortable, modern, convenient, affordable- couldn't ask for anything more.

Nice hotel at a convenient location. Valet crew is not as polished as the rest of the staff but they were friendly enough.

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