Irwin's Mountain Inn - Banff

i was fortunate to have been assigned avery pleasant room in the back of the hotel. It for avery pleasany stay.

This was the first time we had stayed at this hotel... and it won't be the last. The staff was very friendly. The hotel was very clean and welcoming. Our room was clean and comfortable. We were very impressed.

The noise carries in this hotel. We could hear every door open, every footstep and especially the maid cart with the squeaky wheels!!

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very disappointed that parteries in adjacent rooms were allowed to go on till 0400 hrs no sleep at all and no hot water for shower in am

My family stayed here for one night in February. The hotel location is pretty good as it is within walking distance to all the restaurants and shops. The parking was a bit of a pain as their underground parking entrance is good only if your car is short. We have a mini van with ski racks on top (very common in Banff) and there was no way we could fit […] into the parking lot. We were informed that there was outdoor parking in the back but we had to drive around 2 blocks to get to it and there are only about 6 spots. But we managed to get one so that was lucky. The room was suppose to be no smoking but you could still smell a bit of the old stale smoke in the carpet and walls. The bathroom was small and the lighting was terrible-very dim and dark). That said, the beds seemed comfortable enough and the TV worked just fine. There is no pool but there was a hottub-very small and noisy. Didn't use it. Next time, we might try elsewhere. Mehr

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We recently stayed at Irwin's Mountain Inn and we were happily surprised about the size of the room and how comfortable the hotel is. The room is very spacious and nice, beds were comfortable and the room was very clean. The restaurant in the hotel (El Toro) was also excellent as far as service and quality of food is concerned. Will will most definitely […] come back to this hotel. Mehr

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Well, we booked this hotel as they were one of the only hotel's in the city that could accomdate to sleep 6. two adults and 4 teenage girls. when we first arrived we were told there was parking in the back and there was only about 10 stalls, they had heated underground parking which was suppose to be included but was full when we got there. Trying to […] unload a van of 6 people and all the luggage when there is barley two feet between you and the car your parked beside is really hard and was not very enjoyable. The room looked very clean when we got there and the staff were very friendly, but the room was very small and had a lot of furniture cramed into it, so, to make things work for us including having to pull out the hide-a-bed, we moved some of the furniture around- when we did this we found all kinds of garbage on the floor, empty chip packages, dirty kleenex and used purse sized aprin contains. Over all the hotel was okay- we really didn't have any other options that were affordable for our group and right on the main road. So, if your not working on a tight budget such as we were for this volunteering excursion- then I would say stay somewhere that they move the furniture in the rooms to clean under them. Mehr

The hotel was close to town and room was clean, had all the facililites and the bed was comfortable. We borrowed a Kettle/jug from reception. Carparking available free in underground carpark and a good hot tub. The reception staff were a little casual and lacked finesse compared to other hotels we had stayed in recently.

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It's really nice hotel in Banff, a great location and so nice for staff, it's a little bit not good at parking lot.

We stayed two nights in this hotel, and although there was nothing wrong with it, we wouldn't stay here again. The rooms were rather pedestrian, but acceptable. The location is good, within walking distance of the central town, but this could probably be said of any lodging in Banff. I would stay here again if there was no other available room in town, […] but I'm sure that there must be better options at the same price in Banff. Mehr

The facility was adequate, we stayed in a family room with two double beds. The mattress were extremely uncomfortable - one of the worst beds I have ever attempted to sleep in. If sleep is important - then aviod this place.

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Room was clean but on the smallish side. The air conditioner was noisy so just turned it off & opened the window for fresh Rocky Mountain air. Same as other reviewers, parking is a problem if this hotel is heavily booked, especially for overheight vehicles (over 6'). A pleasant surprise was the restaurant inside the hotel, which served very good food […] at a reasonably price. The hot tub fits 2 people. All-in-all, reasonable value for Banff in the middle of summer. Mehr

Check in took a while because they only had 1 person working but the rooms are clean. They have limited underground parking so it's first come first serve as well the hot tub closes at 9pm which is disappointing. The rooms are clean and comfortable and it's very close to the Banff shops. Over all not a bad place to stay.

We checked in and immediately cancelled our two night reservation. The hallways had stained carpet, the room had stained carpet, the room layout was bizarre--the bathroom sink was in the bedroom area, AND THEN WORST OF ALL, MY WIFE SPOTS A MOUSE IN THE ROOM. We immediately cancelled our reservation.

The hotel was clean and tidy and the staff were very pleasant, but the room which I booked for 6 people was small and very dated in need of some renovation.

Friendly staff, close to resturants, within walking distance to attraction like Tunnel Mountain, and Bow River Bridge. Overheard door lock wasn't working. My bathroom door was kind of sticky.

Great location! Cost great for location, comfort of the room and service. Restaurant connected and parking both underground and behind the hotel. Easy to find!

Stayed for a night at Irwin's Mt Inn. The cleanliness of the room was good and the service staff was excellent. One of the best thing abt the place is its locality. Just outside the busy stretches of the town and also gives you a quick access to highway from rear car park exit.

To our pleasant surprise our room had a fridge and parking behind the building. This parking was adjacent to our room.

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Not a bad place at all. El-Toro restaurant is quite good, however the desk clerks neglected to tell us on check in that hotel guests receive a 10% discount on dinner at the restaurant - kind of bothered me as it was a $95 meal. Underground parking is a treat although space is very limited, as is the parking lot in the back. Hotel is not too far from […] downtown, easy walking distance to shops. For longer trips you might want to drive or taxi to the Gondola and Hot Springs pool - both are a must if you haven't seen them. Mehr

very nice hotel with, goood location and excellent food in on site restauraunt

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This hotel is okay, location was good, comes with free internet and parting. The wash sink is outside the restroom, which is interesting. The toilet probably needs some maintenance. Front desk was not very helpful when ask for suggestions.

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My fiance and I stayed at Irwin's Mountain Hotel for a total of 3 nights. Our first impression of the room was tidy and was fairly clean when first entered. The kingsize bed was pretty comfortable and flat screen TV was nice but it didn't matter because there are no HD channels. The bathroom looked outdated and the toilet was lower than normal. As for […] the shower, hot water and water pressure wasn't an issue at all. After our first night, we realized that the walls are actually quite thin which meant any talking level noise and above from the hallway or adjacent room can be clearly heard. My only real gripe about the room is there wasn't enough electrical outlets to plug in my laptop, cell phone and camera charger. The location was very convenient which was only a 5 min walking distance to main strip where all the shops and restaurants were. Overall, the hotel had good customer service and included all the amenities needed for our stay at a reasonable price. Mehr

Great location. Rooms are very clean. Hot tub area could be cleaner.

Nice hotel - good value.

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Room was decent, but the doors slam and you can hear everyone in the halls and conference room. So you could here the bar scene arriving back to the hotel through out the middle of the night, and then hear those getting up early again. There was a party in the conference room playing music which you could hear and feel the base :(

We were looking for a room with 3 beds because we have 2 teenage children. We thought the family suite with a queen bed in a separate bedroom and queen bed and pull out couch in the main room would be a nice option opposed to the usual 2 queen bed room with a cot. The room was very disappointing. You walk in the door and practically trip over the first […] queen bed. To open up the pull out couch we had to rearrange the furniture, squeezing the 2 arm chairs up the side of the queen bed. The separate bedroom contained a bed and a wall-mount TV. There was only enough room to walk around the bed. There were no nightstands; there was no room. Except for a small closet space just inside the door, there was no where to put luggage. I don't know how 6 people would stay in that room, because we were crowded with 4. There were a few other issues like the dated bathroom with an extremely slow flushing toilet that pugged, the winter wind that blew in through the air conditioner, and parking was very tight. The room was clean and we've definitely stayed in worse, but with numerous other options available in Banff we would not stay here again. Mehr

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Our first impression of our room was not good because the first thing we saw was the window coverings, which were in bad condition. If those and the bedspreads were replaced it really wouldn't have been bad at all. The sheets and bathrooms were clean and the furniture was fine.

reception staff were deplorable, rooms are crammed with old, throw-together furnishings, desk without chair, AC that was jammed to blow strongly in faces of those sleeping, underground parking, a couple of blocks from downtown core.

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Hotel and my room was very clean and quiet. I would stay again.

Hotel and accommodation a little older and tired, although I enjoyed a quiet and comfortable sleep. Free secured undercover parking provided.

The rate was excellent for our room. We enjoyed it and would defintely come again. Underground parking was a bonus and I felt very at home with this hotel. Close enough to the downtown area for those who can walk.

Pretty close to downtown Banff. Small parking space, but free. Friendly staff, when we tried to book again they were sold out but gave us directions to an even better place. In fact, the concierge of the pricy Banff Springs Hotel recommended Irwins and said his parents always use that hotel when in Banff.