Hilton Garden Inn Tupelo, MS - Tupelo

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I always expect more out of Hilton but it was okay. I found hair in the shower but everything else was fine. Breakfast was not included but they had a buffet that was really good. It was $9 for adults and $6 for children, which is ridiculous.

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The room was below standards for the price payed. I've stayed in way nicer rooms for way cheaper. There was nothing special about the room that made it stand out and make me want to return. The room was dull and plain, it wasn't all that nice. I'm very disappointed with the price payed and the overall quality of the room itself.

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Staff was exceptional...friendly, courteous, very accommodating. Highly recommend his hotel if visiting Tupelo. Within walking distance of nice restaurants.

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Great place to stay if u ever go toTupelo. Its has a lots to offer.Rooms are very up scale. The only negative thing we experience ike around 9 up until 11 on that check out morning they will be knocking to make u are gone.please allow your guest to check out. Check out time @ 12 why knock on people door. Had an employee to come in the room while still […] in bed. Mehr

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Very clean and a super staff! They made our stay in Tupelo, MS wonderful!

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A few sopts on the carpet. Other than that, great. Friendly and helpful staff, good dinner -- superb fried catfish, very good breakfast.

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Was there for 5 nights visiting family for the Thanksgiving week. We were told there would be limited cleaning service on Thanksgiving Day and that was ok. So we got no service that day at all and so I assumed we would get our room cleaned, clean towels, etc. the next day. Not only did no one come into our room the next day but we got no service the […] day after either for a total of 3 days! I called the front desk to complain next to our last night and was told she would make sure we would get service the following day. I got back about 9:00 that night to an untouched & messy room! I went to the lobby to complain and another clerk was working and found a note from the one I talked to the night before that said we had the 'do not disturb' sign on our door and we also requested NO service that day! What a total lie! Who does that?! Will NOT stay there again!! Mehr

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Everyone was very nice, the room was clean. Will stay again if in the area. Nice bar and grill in the parking lot.

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Was pleased with hotel and hotel staff. Room was very clean and the staff was attentive and courteous.

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Staff was great and the room very clean and comfortable. Nice good restaurants very close. Had a great time. Will stay there again.

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The hotel was just immaculate. If my family and I are ever in the area again, this is where we will definitely stay!

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There is a really nice restaurant next to the hotel called The Grill. It has great food and ambiance.

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Wobderful!!! Great experience and terrific personnel!!!

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I believe in the last year and a half, this hotel was the cream of the crop. Excellent if it was a "10" I would give it a 15. Wonderful accommodations. Loved the convenience of having the microwave, refrigerator, wi fi and I am a big coffee drinker so I was thrilled to see the coffee was right there as I came into the room. I wish I could stay there […] ALL the time when I am in that area. Mehr

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this was a great hotel to stay at. I will definitely stay there again.

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great except for smokers on the same floor-detectable going and coming to our room

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This was a great hotel and my family stay was very comfortable. I was very pleased with its quality and comfort and the staff. I would definite go back again.

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The room was very clean and first rate. The heater made some rattles which made it hard to sleep with it on.

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The Hotel is nice. The room was nice. The bathroom smelled of smoke after we checked in. I notified the front desk and let them know we could live with it since it was only in the bathroom area. We just did not want to have to move to another room. The hotel got a bit noisy at times. Several rooms had rap music blaring in them on one floor that you […] could hear throughout the hallway. The beds were comfy and had nice pillows. A couple channels on the TV did not work well. Much the same and many hotels you stay at. The staff were all friendly and attentive. Mehr

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Wonderful hotel and very close to BancCorp South Arena where our concert was, within walking distance!

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Breakfast was not so great but the hotel was Clean and the staff was nice. A typical Hilton Garden Inn

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I have stayed here numerous times and have never had a complaint!

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That was the most horrible bed, we have ever slept in. It was beyond uncomfortable to sheer torture. The bed advertised a way to make it softer or harder, but nothing worked. It was harder than concrete. Railroad train whistles went off at varying times during the night, which was most disruptive of sleep.

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We had a fantastic time at the Hilton in Tupelo. The location is conveniently on Main St (which is quite charming). Monique on day shift and Jonathan on the night shift helped to make our stay enjoyable. The rooms are spacious and neat. The bathroom was upgraded with granite and was very clean. Housekeeping even drops off a daily newspaper for free. This […] hotel is an excellent choice if you are visiting Tupelo. We will be back! Mehr

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Nice and very convenient for event goers at the Bandcorp South Arena.

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This place is great. Staff is wonderful. If going to a concert you cant beat it. Walk right out of the hotel and you are there on the front steps of the BankcorpArena.

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We started staying here when we go to concerts in Tupelo at the Bancorp South arena since it is right next door! Never have to get back in our vehicle once we make it to the hotel!

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Great hotel with great location to Bancorpsouth Arena and eating places.

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We enjoyed our stay at this hotel. service was good. the hotel is fairly new and clean. would stay again.

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This was my first stay here and chose it because of the location next to the arena where the concert was being held. It was super nice and had a very friendly and helpful staff. I will definately stay here again when we travel to Tupelo. Only change I would like to see is they should offer free breakfast options.

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Great place to stay after Ole Miss games. Servers in the restaurant were very pleasant and helpful and the food was good!

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Fantastic as usual. Great service great rooms. Great location. Pool is kind of small, but it was still fabulous.

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The hotel itself was nice as usual but also as usual we ended up at the very end of the long hall. Our beds were very hard even though it comes with a dial comfort on the mattress. Overall it was a nice stay & we would recommend it to others.

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Great hotel, BUT... rollaway bed couldn't be in room because of fire hazard (had two kids with us - boy and girl) so we had to buy a blow-up mattress for one to sleep on. The pool was great to be indoors, but it was super small and the water wasn't clear as it should be. It wasn't a lot of people there when we stayed which helped the pool to be free […] for just the kids and us to swim (rather play in) for about two hours. The hottub didn't work, but the water was hot and relaxing without the jets. Location was next to the arena center. If there had been a concert or show, the hotel would have been full of outsiders. In all, I would recommend the hotel, but check for these things before booking. Mehr

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Great place with a nice staff.If ever I find myself in Tupelo I will stay here.I requested an early check-in of 1 o'clock.My room was not ready.They upgraded me to another room.

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when i got there at about 1230pm i knew it was early for check in time of 3pm. the not at all customer friendly female at the front desk told me the rooms are being cleaned and come back later. i asked her when she thought would be a good time and she said after 1pm. well i gave them an extra 1 hr plus, got another lady at desk, a little friendlier […] who told us rooms are being cleaned and not ready, itl be about 10 minutes she said. we waited (and others too) til about 230pm and i went back to desk and got the original front desk lady who told me the same thing again. i told her we were told a half hr ago it would be about 10 minutes, also told her she had told me at 230p tocome back after 1pm. she apologized and said to "keep checking back" which my response to that was what should i do, just keep coming back to her every 5minutes, every 10 minutes? would u come get us ? we were only sitting 25 ft away, and she said well you will just have to keep checking! finally at 305 (3pm is checkin time) someone came over to tell me room was ready. no bellhop service offered to us. we got to room and room smelled smokey, can't believe they'd just cleaned. the smell did dissapate. i saw a tiny bug crawling around the grout of the tub which slipped back into a crevice. as the host hotel for the elvis festival, all it offered was a pamphlet with the activities, no other elvis theme whatsoever. the small indoor pool area makes it useless if there is anyone else in there if you like a little privacy. large front parking area, but no one told me (i found it myself) had plenty of handicapped spots right by rear door which all were filled in front. front desk needs to take some customer service lessons from the 2 marriots i stayed at on the same trip. Mehr

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The room was clean and up-to-date, and the whole property felt very well-cared-for. Everyone we dealt with was friendly and helpful. Highly recommended.

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The staff was friendly, the service was wonderful. We only stayed for two nights, but our experience was great. The only problem we had was we couldn't reset the clocks. Other than that, lovely and will be back.

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