H10 Lanzarote Princess - Yaiza

Das Hotel müsste eigentlich einen Playa-Blanca H10 **** Standard erfüllen, was vor Ort eigentlich alle tun. Das LZ Princess hat da aber einige Mühe. Vorab sei dem freundlichen Personal gedankt und dem Wille, Gutes zu tun. Das gelingt aber nicht wirklich. Hier braucht es dringend Rechtsumkehr im Management. Das Hotel ist unsauber. Gänge mit schmuddeligen […] Teppichen werden über Tage nie gesaugt und man läuft Slalom um Schutthalden. Die Putzmittel zum Reinigen der Zimmer stinken. In unserem Zimmer hatte es in zwei Lampen gar keine Glühbirnen, der Deckel der Klimaanlage an der Diele lag auf dem Boden. Der bestellte Handwerker kam nach 3 Tagen erst. Die Bettwäsche wurde während einer Woche nie gewechsel. Duschmittel musste man bei der Putzfrau jeden Morgen erbetteln. An der Bar kann man nicht cash bezahlen, geht nur mit Hotelbatch. Gäste von auswärts will man offensichtlich nicht im Haus. Das Essen ist sehr gut, die Buffets meist gepflegt. Um einen Tisch muss man morgens und abends kämpfen. Das heisst, man setzt sich an einen Tisch mit dreckigem Geschirr, räumt es selber beiseite, winkt einem Kellner (von denen es viel zuwenige hat), der dann nach und nach neu aufdeckt. Endgültig stören ist die lange Kolonne vor dem Eingang zum Speisesaal, wo die Halbpensionsgäste anstehen und wie in der DDR von der Liste abhaken lassen müssen, gleichzeitig erhält man einen Rechnungszettel mit der Zimmernummer, den man BLANKO unterschreiben muss. Dasselbe wiederholt sich beim Verlassen des Saals: Man steht bei einer Dame länger an einer Kasse an, die dann wie in einem alten Postbüro die Rechnungen aufbeigt und zusätzlich einen Kassenzettel ausdruckt ... etc. Mit solchem Unsinn hat das Partnerhotel Rubicon Palace (****) schon längst aufgeräumt. Dem Herrn Direktor Conde sei Dank. Vielleicht lernen es die Pincess-Leute auch noch. Achja: Der Sangria ist ungeniessbar und besteht hauptsächlich aus Wasser. Sehr wertvoll: Gratis Wi-Fi in der Lobby. Mehr

Our room was at the rear of the hotel which was fine as Playa blanca is an attractive resort with no unsightly views. The room was very clean. We chose half board for our one night stay and although it was good value for money, I prefer to eat out at the wide variety of restaurants for a more relaxed dining experience, the food at the hotel was not […] very tasty, probably due to the numbers they were catering for. The overall atmosphere at the hotel was very pleasant. Mehr

LOVED IT!

Have stayed here several times before and location is very good. However since our last stay. The hotel despite rooms having been reburbished is looking tired. Paint knocked off everywhere. Ceilings in reception marked with waer stains as though been flooded. Food quality deminished. Whole standard had dropped sadly. Staff however tried to be helpful and […] friendly. Mehr

This is the third time we have stayed at this hotel and it seems to get better each time. Good location and the food this year was better than ever. We will definately be going back again next year.

We were originally put in room 2035, which looked like it was from the early 1980s. Also we requested a double room but it was not possible to connect the two single beds due to the horrible radio unit in between them. After we complained, having seen other rooms being cleaned, we were moved to room 2100 2 nights later. This was a lovely room, beautifully […] decorated and overlooking the pool. There was sadly a downside to this room too, as it was right above where the entertainment took place, so until 11.30 every evening there was thumping bass pounding through the room, even with the windows shut. A small comment is that the tiles by the restaurant next to the pool are extremely slippery when your feet are wet, as I found out to my cost, injuring my hand and badly bruising my leg. There were no signs warning that the steps may be slippery. Mehr

hotel was very nice,good location.nice food,and frindly waiting staff. only 1 receptionist lady (cant remember name) gave to us wrong information twise. but overall i would recomend this hotel for everyone.

The location of the hotel is fantastic for its proximity to both the beach and the little town centre. The value for money is also very good as the hotel is in very good condition and the food really nice. However, we were very disappointed by the level of service offered by the staff at reception, they never answered the phone, tried to overcharge […] us and never apologysed for it and didn't give us enough information when we asked questions. The price of the accommodation is very reasonable, but the hidden prices took away from it (deposit and fee for safe rental, minifridge rental and towels rental!!)Also we had to ask for our room to be changed due to ants (again no apologies) and when we got moved to the second room we realised that, although they were both standard rooms, the first room looked like it was from another hotel as it was much older; had we not asked for the room to be changed, we would have never known the first room they gave us was much worse than what they had to offer! Mehr

The hotel to me was exactly as described on this site and those of other travel companies. Some of the internal common areas look a little tired however the pool complex is great! There were plenty of sun beds, lots of space, an interesting pool, and although I do not have children there seemed to be a lot going on for them. The hotel is 5 minutes […] from the beach which is sheltered, great for swimming and sandy, however a sun bed will cost you 3Euros and a parasol a further 3Euro. There is a small supermarket across the road from the hotel and a few cafes and bars which were a little too “British” for me, however Playa Blanca resort centre is no more than 10 minutes walk, with loads of great restaurants, quite a few shops, banks and other amenities. The ferry port to Fuerteventura is a further 5 minutes and going the other way, a 10 minute walk will take you to Marina Rubicon which has more designer shops and plusher restaurants. The breakfast in the hotel was awesome. There was everything from a complete cooked English breakfast to all the American and Continental treats. There was nothing missing from the breakfast menu, I can’t fault it. We were half-board so only ate in the hotel for our evening meal and never took lunch there. The evening meals were generally very good. There were always a few choices of mains, plus two meats and two fish dishes cooked to order, as well as a cooked whilst you wait pasta bar and salad bar. I thought the food was of a very good standard, not Michelin starred but then do you really expect it from a hotel such as this? If you read reviews saying they couldn’t find anything to eat they are either lying or mad. We hired a car which was cheap and really convenient. It took about 35 minutes to drive from the airport to the hotel and parking is free. If you want a hotel that is clean, a good price, with good food and an excellent location I can highly recommend the Lanzarote Princess. 3Euro Mehr

I stayed at the H10 Lanzarote Princess with my wife and young daughter. First impressions were good - clean, airy lobby, good service at check in and offer of a porter for luggage. Our first room was 347 - newly refurbished in a corner of the 3rd floor. Although quite narrow, it was well designed with a shiny, modern bathroom. The bed (two singles) […] was very comfortable, but the proximity of the cot bed with it's snoring 12 week old inmate promted my wife paying a little extra to move to a suite (317). The second room was very large with a superking bed and separate living area (aka baby bedroom). However it was a little tired looking and whilst I found the bed uncomfortable (I'm not fussy) my wife (who is) thought it fine. The pool area was great, but too cold to enjoy swimming in late March. Usual annoyance of people 'reserving' sub beds, but there were plenty of damaged (some minor, others more dangerous!)ones available and space to find a sun / shade balance. We also enjoyed the activities - 'yoga' (not especially advanced - more like glorified stretching) for the wife, shooting for me and minigolf for both of us. The minigolf was a little extra (€1.50 each). Only other downsides worth mentioning are: i) Strange drinks billing system for dinner. Involved a short queue on the way in and out, but neither had us waiting more than 2-3 minutes. ii) Extra charges for anything and everything - for example €2.50 per day for use of an empty minibar fridge (which was included for free in the suite). iii) Drinks prices were on the high side of reasonable. However overall we realll enjoyed our stay and the half board rate represented superb value - well worth it's 4 stars. Mehr

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Very well run hotel with competent, friendly reception staff. There could be greater supervision of the breakfast buffet where conditions at times we fairly chaotic. Nothing that greater management involvement would not solve. Disappointed that an hotel of this rating would charge for usage of the safe in the bedroom - €15 or €2.60 was an irritant, […] particularly as safe keeping at Reception was not available.. But all in all, a well run, well staffed hotel and very good value for the money charged. Mehr

Mi estancia durante esta semana, ha sido positiva, tanto el personal, como la instalaciones han sido de lo más gratificante. Lo recomendaré a compañeros y amigos. En general todo estupendo.

El hotel está poco mantenido, las zonas comunes estaban sucias, las puertas oxidadas, las maderas de las ventanas estropeadas, aunque las habitaciones sí estaban renovadas. La comida era buena aunque hubiera bastante gente alojada en el hotel. Se pagan por varios servicios como el uso de la caja fuerte de la habitación o el cambio de toallas de la piscina […] (0,65€ por cambio). El hotel está cerca de una de las playas de la zona y de muchos restaurantes. Mehr

Prima hotel, vlak bij het strand en het stadje. Goed onderhouden. mooie ruime kamers en prachtig verzorgde tuin met heerlijk zwembad. Zeer zeker aan te bevelen