Days Inn Concord - Concord

window lock was broken so window would not lock; not able to print at office because there was 'no ink', no washer/dryer, shower had hair stuck to wall, tv remote was broken and disgusting, internet was intermittent. Bed was comfortable though.

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My stay here was a huge disappointment. The hotel is old and dirty. I had no hot water in the sink & found a roach in my room. They did fix the hot water but the entire say was a disappointment. The walls are thin & there were other noisy guests. The staff was very unfriendly, without even a thank you when I checked out. Do not stay here. It's not worth […] the discounted room rate. Mehr

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The owner was a really nice guy who took care of his patrons very well

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Overall the experience was good

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I'VE MOVE TO OTHER HOTEL THE NEXT MORNING. DO NOT FELL SAFE.

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Outside of the hotel was clean and in good repair however the room needed some updating. Bed was comfortable but heater didnt have a thermostat so it required us to turn on and off according to our comfort. The chairs were worn and stained. The staff were very accomodating and tried to make the stay pleasurable.

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Although somewhat dated, the grounds are well kept, the facilities are kept quite clean, and the staff is very friendly. If you are looking for a clean, safe and convenient night's stay for business, this is an economical choice. There are several restaurants within a 10 minute or less walk. Pharmacy and grocery store nearby, and the coffee/instant […] expresso is available 24/7. Unfortunately I had to leave before the continental breakfast was available, but that is included in your room price. Overall, I added this to my "use again/recommend" list. Don't expect resort ambiance. Just a clean, safe, and convenient place to stay for business or traveling through. Mehr

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Rooms are dated and renovation Price is low and staff were very friendly and helpful. Overall it worked.

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One word to describe this hotel: BLAH. Checked in late at night just as Concord Police was investigating a "disturbance" by a hotel guest who disappeared when the cops came. There was some sort of construciton going on that was noisy very early in the am. The stairwell were dirty and no elevator. Although the room was clean, the AC unit was loud, the […] bathroom dated and the crew didn't re-stock the in-room coffee maker after the 1st day. The breakfast sucked. Mehr

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I stayed at this hotel while I was looking for an apartment in the area. I just needed a place to stay. I am not picky when it comes to hotel. The hotel itself was okay. You get what you pay for. Nothing fancy, they have what you need. The room was okay. It just that sofa chair was filthy. Stains all over. When I sit on it, I had to put towels all […] over just to sit. It was gross. The aircon look old. It was working fine but made the room very dry. Good thing when I went there, the weather was just right I did not need aircon. The people staying there were kind of scary. I heard couples fighting and a guy yelling at female. The room across me was definitely smoking weed. It smelled all over the hall way. There was this crazy lady knocking the doors of all the rooms at night. The staff were ok. not rude but nothing special. I told the lady that I might extend the stay. The lady told me to tell the owner now so that he will not get upset, weird. I was taking a nap in the middle of afternoon and one of the worker kept knocking on the door. Its my bad that I did not put "Do not disturb" sign. He opens the door and he found the chain lock. So he closed the door. Then I went back to sleep and he calls the room and woke me up. He just had to replace the towels in my room. He had to wake me up for that. The hotel is ok if you are male. not recommended if you are staying with females or family. Mehr

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Dirty exterior, filthy carpets, and old worn looking bedspread. Annoying motion sensitive lights in room were turning on in the middle of the night and not staying on in the day when you needed them. Breakfast was scheduled to 9:30 but at 8:45 most items were not restocked and area was dirty.

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It was very clean and the staff was very courtoeus. I would stay there again.

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This is hands down, the best Days Inn I've ever had the pleasure of staying in. For the price you simply can't find a better place to rest your head. The people running it showed the highest respect for their customers and were obviously on bended knee to make anyone's stay more comfortable. My girlfriend and I got a room for a concert down the street […] at Sleeptrain Pavilion, and the lovely people at this Days Inn went so far as to offer us a ride service to the venue. I want to go to another concert just so I can stay here again. Mehr

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The location was great, there were stores nearby so that I could pick up things that I had forgetten at home. Also it was basically on the same street as the BART train so the drive was a straight shot and turn into the parking lot. The people were very nice, the environment clean and the rooms pleasant. Only negative was the comforter seemed a little […] worn but not stained or anything. Also it looked as though they have been in the middle or were completing some rennovations and still had some of the materials around but they were neatly tucked out of the way. I was a single female traveller on business but would feel just as comfortable with my kids there. The fridge and microware were a big help as I had to leave in the morning before the breakfast bar opened (which looked really good by the way, was sorry to have missed out on it), but I was able to cook some oatmeal and have real milk with my coffee in my room. Good hotel! Mehr

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Good address four a night. In the center of the city, there is no great interest, some restaurants nearby.

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We stayed because of the WiFi and breakfast each morning. Our previous stays at the Days Inn prompted us to book the hotel. Their Server was down the entire time we were there. Using the "Lounge" computer was not secure and inconvienent. The ad stated they had a pool, all they had was a hot tub that was dirty which they called a "SPA". When I told the […] gentleman at the front desk their server was down I was informed he would take care of it right away... three days later I was still having to go elsewhere for any service. Over all I was very unhappy... but the rooms were nice. Mehr

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1. rooms need updated. 2. top spreads on beds smelly and dingy.3. toilets cheapest possible and a man would touch water.4. access corridors dark and tastelessly painted.5. given wrong room upon arrival. got room not tended after previous tenant. 6.fridge didn't work.7. stayed 2 days and was locked out with magnetic key on second day.However, employees […] were very friendly, helpful and ready to service and serve. Mehr

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It's an older place and the rooms need some updating such as the comforter and carpet, but the staff members we're absolutely wonderful. They were so kind at check in and check out and we're always so pleasant and personable. They answered all of our questions and always treated us with respect on the phone and in person. The sea view was beautiful […] but they need to do something about the dry spot in the middle of the courtyard. Mehr

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We thought that the Days Inn was clean, Friendly and the beds are comfortable. We will definitely stay there again.

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The people at this hotel are the most accomadating people I have ever met in a hotel, we were leaving before the breakfast started so they had it ready for us when we needed it, over an hour early. They were very nice people.

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the room was filthy. Had to move 3 times and it still wasn't that clean.

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Very convient place to stay close to the sleeptrain pavillion& my husband an I will stay herre every year...

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Great location and great upkeep of the hotel. Call them before 12 midnight however if you haven't checked in or they list you as a no show.

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In all a very pleasant expierience!! The gentleman and Lady at check in were great. There was a problem with the "key"...and this happens at alot of places....and they resoved this with a smile and an apology which I felt was not necessary. Shortly after my check in, the Lady who had checked me in brought me a little basket with goodies and additional […] towels that I didn't even have to ask for. One other minor problem was my un-technical mind set. I was having trouble operating the remote for the TV. On my way to the office, one of the tow gentlemen at check-in was coming up the stairs on another matter. When I told him my problem he stopped what he was doing and went back to my room and showed me how to work the remote. And this was also done with a smile!! The room was larger than I expected, and well appointed. And, very clean...with all the amenities one could want. I only wished the chair at the desk was a tad bit higher. Without a doubt, I will stay at this motel when I travel to Concord next year. Mehr

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We chose this hotel for nearness to our family members we were visiting. We appreciated the friendliness of the owner. The room had a large fridge and sofa. We were especially pleased that the pillows were assorted, some firm & some soft. Ongoing improvements are in progress at the hotel. The free continental breakfast was better than most hotels offer. […] Will stay again next time we're in town. Mehr

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We were in a bind and the owner was very helpful and willing to work with us in keeping a higher end room even though we had booked a lesser room via hotels.com. It is a days inn so don't expect too much but the service was really good.

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-Non smoking room-smelled like smoke -refrig. did not work-open drink left in it -Lamp shade was torn and hanging half off-light bulb was broke and not working -tv listing had plastic cover with coffee stains on it -back of tv remote was gone-batteries were taped in -toilet had toilet paper in bowl-unflushed -hair dryer was hanging by one nail -shower […] curtain had stains on it -walls and ceiling were not sound proof-heard conversations and people walking above room -chair had stains on it When I went to the front desk to compalin and ask for a different room-I was told they did not have any available-He came to room, sprayed a scent, put the shade back up(it fell down right away), put a new bulb in lamp, flushed the toilet. This hotel should be taken off your list. Mehr

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We stay at this hotel while visiting family in Clayton. It is convenient, clean, and quiet. The breakfast is an added bonus with many choices for a tasty start to the day. The staff is polite and helpful.

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The staff was very accommodating and always willing to help. The room was clean and always well maintained. The neighborhood was generally quiet and sleeping well was not an issue. The morning breakfast was adequate and a good starter, I enjoyed the cappuccino. Parking was plentiful and seemed safe. For business travel and value this is a great spot. […] Just 10 minutes from anywhere in Concord and near shopping and restaurants. Mehr

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The hotel was great. The staff was friendly, and the breakfast bar was awesome.

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I will not be recommending this hotel to any one I know. For me, it was a one time shot. We made reservations well enough in advance. But when we arrived, the front desk said we might need more towels and to let them know. We reserved room for two people. My feel is the hotel should have already had enough of everything in the room for the two of us […] before arrival. We also noticed that there seemed to be people there who seem to be long term "residents". The Continental breakfast offered left much to be desired. We will not be returning to that hotel. Mehr

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The location of the hotel is great. The card key on the hotel door was very difficult to get to work. You had to work at it several times for it to let you into the room. The hotel is a little dated and could use some upgrading, however the price was great and it was clean and quiet.

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We picked Days Inn because it was less than a 1/4 mile from family we were visiting. The staff was friendly and courteous. The room was simple - no frills but clean. The kids enjoyed the complimentary breakfast - waffles, bacon & sausage served. We had one issue with the patron in the room next to us who was drunk and disruptive until 2am. The staff […] apologized and dealt with the issue. Mehr

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clean room, decent little work desk, chair to relax in, clean comfortable bed...great for a business trip......mo and his staff were friendly and helpful......small place in a decent neighborhood.......will return for sure.....

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Was very pleased with this hotel. The room had a love seat, microwave, small frig, without an extra charge. The bed and pilows were very comfortable.

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The staff was very friendly (especially the owner) and the service, e.g. breakfast outside of the regular hours, directions to various shopping locations and restaurants, use of the hotel computer for clients, etc., was quick, clear, concise and very helpful! The shower and bed were both excellent, and the quick response to any requests assured at any […] hour. Mehr

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the only problem I had was the ac was not cold enough

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A free gift basket, and free breakfast is a good touch fo a less expensive hotel, and for this reason, I will return here on my next visit.

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I booked my hotel online and got an amazing rate. The reception staff were inviting and very pleasant. They give you a little basket of goodies (chip, cookies, nuts) when you check in. Room had a fridge, microwave, small couch and office desk along with a king bed. Bed was very comfortable and room was always clean. I found it to be a bit nosy at times […] (upstairs people walking, noisy TV's, etc.), but overall well worth the price. Breakfast was included and contained a couple of hot entree's. No pool, but had a heated sap (hot tub). I'd would staff here again for sure. Mehr

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I was very happy with my stay, this is a basic hotel, nothing fancy. Staff was very friendly. Quite a few shopping centers in walking distance, restaurants and supermarkets, and Peets Coffee. Mt. Tamalpais and Black Diamond Mines are close by.

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This was a nice place for the price. Good area for grocery or eating out, all within walking distance. Quiet for the most part. I would definately stay there again if in the area.

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