Hilton Bentley Miami/South Beach - Miami Beach

Wir hatten dieses Hotel als Abschluß für unseren Florida Urlaub gewählt.Ausschlaggebend war die Super Lage am Strand von Miami Beach, die Nähe zum Ocean Drive und die ruhigere Lage bzgl. Schlafqualität. Am Flughafen waren wir in knapp 30Min., auch das war uns für die Abreise wichtig. Das Hotel war das teuerste auf unsere 3 wöchigen Reise und das einziges […] mit Eincheckproblemen. Zuerst war kein Zimmer verfügbar, nach 2 Stunden warte Zeit war das Zimmer im System verfügbar aber in Real noch nicht sauber. Die Koffer wurden auch erst nach erneutem Nachfragen dem richtigen Zimmer zugewiesen. Dies hört sich erst mal schlimm an, aber uns hat es nur gering gestört, zumal der Service und die Reaktionen auf unsere Reklamationen sehr angenehm waren. Es wurde immer sofort reagiert und uns wurde als Wiedergutmachung freies Frühstück für 2 Personen, freies Internet, ein kostenfreier Late Checkout und 2 Cocktails offeriert. Daher geben wir keinen Punktabzug diesbezüglich, zumal es dem Manager sichtlich sehr unangenehm war. Das Zimmer selbst war chic, geräumig und sauber. Das Bett war bequem. Der Parkservice (Valet Parking) ging schnell und unkompliziert. Der Sonnenaufgang am Meer war ein perfekter Urlaubsabschluss und das Frühstück sehr lecker :-) wir würden wieder kommen. Mehr

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nur sollte man wissen, dass eine der angesagtesten und auch lautesten Discos von South Beach, Nikki Beach, genau nebenan liegt, zeitweise ohrenbetäubende Beschallung. Ansonsten war das Personal ausgesprochen freundlich, mein Zimmer und Bad grosszügig, am pool bequeme Liegen, insgesamt ein netter Ruhepunkt im quirligen South Beach.

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+ Sehr schönes, gepflegtes Hotel + Super Lage (Ocean Drive, Miami Beach...) + Zuvorkommendes, freundliches Personal + Grosses, sehr sauberes Zimmer + Luxuriöses "Marmor"-Bad + Sehr gemütliche Bar + Preis - Leistungsverhältnis optimal - Parkplätze eher teuer Das Hotel kann ich auf jeden Fall weiterempfehlen.

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Great staff, great beds, great rain shower, nice balcony even with city view. I would come back again! So close to Ocean Dr. But quiet down on our area. Take the city bus that goes up n down Washington for 25 cents if you don't want to walk. Don't forget to eat in the little Italian area, it's so romantic!

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it was great...we got upgraded to a two bedroom oceanfront suite....all the workers were very friendly....this hotel is close to everything, shopping, food, pool, beach, etc.!!

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Every little thing was an additional cost...not user friendly

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Wonderful efficiency room with a balcony in a quiet area of South Beach. Would have appreciated it more if parking was included as the fee was $35.00 per day which is high considering the price of the room.

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Staff very friendly and helpful. Close to restaurants and nightlife. Room decor sleek and modern. Balcony with ocean view was nice. No vanity countertop to speak of in bathroom so difficult to get ready. Half price deal was fair price for the room.

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Very nice hotel & location....restaurant is overpriced...went next door for dinner.

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It was the location of my room that I had a problem. It was right above the smoking area, so could not enjoy my outside deck if anyone was smoking. They said they were booked; full but I saw very few guess around and not many lights on at night in other rooms.

Authentische Expedia-Gästebewertung

From the moment we pulled up to the front entrance, every staff member provided us with exceptional service! They were willing to go out of their way to make sure our stay was amazing. We were only staying one night but we wished we could have stayed longer. Our room was a large corner suite that offered lots of space and an amazing view of the ocean […] and city from our balcony. I highly recommend staying here! I will definitely stay here again if/when I return to South Beach! Mehr

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I enjoyed my stay at the Hilton, the room was really nice and spacious. Very clean and everyone were all very friendly.

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Check in was very efficient, staff being very pleasant and attentive. Location was good although the road works were a little off-putting. The rooms were large and very comfortable. Would definitely use this hotel again.

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Very nice hotel, right on the beach. They have privet chairs and umbrellas that are not included so you have to rent them for $10 each for the day ( but it's worth it ). The hotel is not far from the restaurants but far enough from the nighttime noise. We went there late September and there was some construction going on in the hotel so I would recommend […] to call ahead to see if they are done. Or at least get a room on the opposite side of the construction - it was kind of noisy. Other than that our stay was awesome. Mehr

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The hotel along with its staff was nice and clean. Construction is being done though out the hotel. And may put a small damper on your stay. The location of the hotel is 6 blocks away from where the action starts in south beach, which is not bad if you want to relax.

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We were not informed of the construction going on out front of our hotel. They started work fairly early in the morning during the week. The hotel seemed a bit tired, hallways could use painting etc. But our room was comfortable and clean.

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The staff was excellent. Very attentive. There was construction going on when I was there, it was a little noisy, probably the only downfall. Great hotel, fabulous location.

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I apply for ocean view and the give to me another room

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Nice room panoramic view on city and partially on ocean. Staff is ok. Pool area - clean and comfortable. Beach - clean, very close to the hotel. All this gives positive and comfortable stay. The minor negative point is - free wifi in lobby only.

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Grelt hotel wonderfull location friendly staff clean rooms, BUT extremely noisy aircon system will make us chose another hotel next time. 35 dollar Per Day parking is expensive and inflexible sunbed and umbrella rental at beach priced at USD 60 for 4 beds and 2 umbrellas Per Day whether for one hour or full day also negatives.

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good overall hotel. Things that bothered me - renovations under way - I was never warned about this before booking. They started at 7am. I did not like paying for lounge chairs on the beach. this should be included. I did not like paying for internet service. This should have been included in the price. The lobby computer was super slow - frustrating […] to use the internet. Mehr

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The hotel is great!!! Just steps away from the beach, the Bentley Hilton was all that we wished for. The only downfall to our stay was the construction to the penthouse on the same floor that we stayed on. It was actually right behind our bedroom wall, so in the early morning we were sometimes awaken by it. But nevertheless it only motivated us to get […] up and explore Miami & South Beach. Mehr

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$15/35 internet and parking charges.......

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good lively property full of fun and action, well located , but lacks in service, no one comes to clean you room , even when they are called the room still reamins dirty.

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The Hilton South Beach was a perfect hotel for our one-night stopover in Miami. The hotel staff we incredibly helpful and courteous. I would definitely consider staying here the next time we're in town.

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Excellent location. Short walk to the beach. Walking distance to many nice restaurants. At the more quiet end of South Beach.

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Perfect location for going to the beach and to Joes Stone Crab....A MUST VISIT!!!

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The staff was friendly and eager to please. I came home raving about how wonderful it was. The location is ideal for everyone...singles,couples,and families. Room services and spa services were very fare for hotel prices. Unlike other hotels, when I requested more towels they brought it up within a couple of minutes and cleaned for the second time that […] day without being asked. Mehr

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We really enjoyed the suite we stayed in. We had booked a partial ocean view. It was farther back from the ocean than I had anticiapted. I was prepared to pay for an upgrade to ocean front, but no rooms were available. The only complaint is one of the sliding balcony doors would not lock. The hotel fixed it immediately though. While in South Beach, […] the hotel didn't seem to be that close to the action of South Beach you hear about. It was a quite area, but lots of selection of restaurants and shopping within walking distance. Mehr

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Relaxing, friendly, clean, modern place to stay with great pool area and beach access. Full pool and beach "butler" service for drinks, food and comfort. Fabulous beach chairs to rent by the day. Same wonderful chairs free at the pool area. Customer service is a plus... very pleasant and accomodating staff. I would/will definately stay there again.

Authentische Expedia-Gästebewertung

Great hotel in tip of south beach. Suffice to say that Kardashians are staying there when in South beach. It is in a quite area but close to all the action on Oceandrive.

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I came to Miami, in route to Bahamas, for the celebration of my 25th High School Class Reunion. It was one of the best hotel experiences I have ever had!!! My classmates and I look forward to our next visit. Perfect access to South Beach! My only regret was that I only spent one night there.

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It would have been a lot better if there was not so much construction going on. Very inconvienient for walking around and very noisy.

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The hotel has created a car parking monopoly. And I have to hand it to them, it's pretty slick. There is no option to park your own car at this hotel, valet only, which is fine, however, it costs $35/day to park at this hotel.....ridiculous in my opinion. The parking lot adjacent to the hotel boasts cheaper rates, however, you cannot park there between […] 3am-7am. So you're stuck paying the $35 per night at the Hilton. There is a charge for sitting in the chairs posted up by the hotel on the beach (umbrella is extra!). This includes guests of the hotel. I understand this is south beach we're talking about, and everyone is a millionaire, but that is crazy. We just laid our towels down directly in front of the chairs for spite! A couple positives are the staff, location, and attached restaurant. The staff was always courteous. Our bellman, waiter, and receptionist were all helpful and descent people. The cuban dishes at the restaurant are tasty. The hotel is setup in a great spot for beach access, restaurants, and bars. Overall in my opinion this hotel charges south beach rates with an outdated 80s decor look and feel. I would not stay at this hotel again and I usually lean towards the Hilton brand on most vacations. Mehr

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Wonderful support provided by all staff from check in, room service, dining room, and beach support. My husband and I were celebrating our anniversary and felt like our honeymoon was recreated! Great food in a location that is accustomed to guests from around the world. We look forward to returning this year.

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Nice an clean,good job people work there,

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Hotel was great except it seemed that every charge for food was different than what was printed on the menu. Watch that if you stay here.

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The hotel is located in an area where you can find varaiety of restaurants either for breakfast or dinner with super nice views and reasnable prices, and close to the bayside area in the miami down town which is a must see place.

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Excellent customer service! I only stayed one night but I was very pleased, would have extended my stay if I had the opportunity.

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Hilton hotel offered great customer service. We arrived Miami really early and they accommodated us n checked us in early. The staff were all friendly. Kelly from front desk was great! The housekeeping service excellent! We felt like VIP all the time we stayed from valet service to checking out. We got the room we wanted! Great view at penthouse. This […] hotel is next to Nikki beach. If I only knew Nikki beach is poppin Sunday's would have stayed at this hotel all thruout our trip . Would definitely recommend this place to friends and family!!! I will definitely come back! Mehr

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Great experience. The hotel staff were nothing but friendly and helpful. The rooms were clean, large and well kept. The hotel overall including the interior and exterior was over all very aesthetically pleasing. The food was excellent and the location being right on the beach was great. I highly recommend this hotel!

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The hotel itself was nice, it was Hotels.com that did not give them our reservation, thus putting us in a room inferior to what we ordered. The hotel staff was very accomondating though,

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