Sheraton Frankfurt Airport Hotel & Conference Center - Frankfurt

Leider ist das Hotel bereits verwohnt und schon sehr abgenutzt. So macht es den Anschein. Sonst ist es natürlich aufgrund der Lage - im Terminal 1 - 1a. Das Personal ist freundlich und zuvorkommend!

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Insgesamt OK, aber das Ambiente ist so ziemlich das Schlimmste was ich je unterwegs kennen gelernt habe. Absolut null Atmosphäre, eine Platzverschwendung im Lobbybereich, die ihresgleichen sucht. So viel Fußboden habe ich noch in keiner Hotellobby gesehen. Wer hat sich das ausgedacht ? Man sollte doch meinen, daß Quadratmeter in dieser location so teuer […] sind, daß eine optimale Platznutzung angezeigt wäre. Schade, vom Sheraton bin ich sonst anderes gewöhnt.... Mehr

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Die Mitarbeiter an der Rezeption waren sehr freundlich. Die Zimmer sind absolut ruhig. Leider sind die Matrazen für meinen Geschmack ein bisschen zu weich.

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erholsam, sauber und fuer das noetigste ist alles in unmittelbarer naehe. Nur das mit dem Gebuehrenpflichtigen WLAn haette man geschickter machen koennen. Da wir viel in der Welt unterwegs sind und viele 5 bis 3 sterene hotels besuchen und es schien ueberall leichter zu sein. Ausserdem zu diesem problem hat dazu beigetragen das auf Hotel.de man unter […] den eindruck war das dieser W-Lan service inclusive war. Sonst waere die enttaeuschung vielleicht nicht zu gross gewesen. Mehr

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Absolut zuvorkommender Service! Jederzeit eine helfende Hand zur Stelle!

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Lage, Lage, Lage ist der Vorteil dieses Hotels. Ausschlafen bis zum letzten Moment, bevor der Flug startet. Kurzer Fußweg zum Terminal.

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für eine übernachtung um an nächsten morgen früh flilegen zu können. sonst würde ich nicht mehr absteigen.

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na ja.

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Excellenter Service, perfekter Empfang. Gepäckaufbewahrung zwischen zwei Flügen problemlos.

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Großes, gut ausgestattetes Hotel am Frankfurter Flughafen. Das Hotel ist direkt mit dem Flughafen verbunden. Vom Flugzeuglärm hört man nichts.

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ich komme immer wieder gerne in dieses Hotel zurueck, um mich vor meiner langen Reise an die Westkueste Kanadas noch ein wenig zu erholen.

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Nothing special about this hotel except for its great location inside the terminal 1 building which makes it very convenient for travellers waiting to connect a flight early morning.

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Hotel is perfect when flying out of Frankfurt in the early morning. It is between the train station and terminal 1, so it is easy this way. I normally do not use this hotel as the cost is very high, relative to the convenience, but there was a sale so I took it. If the hotel is not at a deep discount it is not worth it, there are many hotels quite close […] which are a better value, and if you had to go to terminal 2 a taxi from a local hotel is easier. Overall the hotel is expensive for what you get, the check in took 20+ mins, the bed was not comfortable, and you had to pay for internet. Best thing, 5 minutes to the check-in at terminal 1. Mehr

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Fine accommodations, convenient location, quiet rooms in Tower. Pricy overnight and breakfast! Lamps at night stand don't allow reading in bed.

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Attached to Frankfurt airport so convenience for flights is high. Typical Sheraton experience, nice room. Wifi expensive unless you use it in public areas. If you want to eat in the German community and not at the hotel, is an expensive cab ride to any restaurant and not walkable from hotel. If you have an early flight to catch, or if your flight is […] delayed as mine was for 5 hours, it is a great location and value. Mehr

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Excellent for access to airport.

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If all you want is a really nice hotel with amazing access to FRA Airport for a layover, the Sheraton's great. It's got really nice meeting facilities, and overexpensive but interesting restaurants and bars-- definitely don't buy the breakfast, but instead go to one of the many kiosks around the airport and buy fresh (and way more affordable) breakfast […] items at pretty much any time of day. It's got free web usage, which is also nice. But the connections to the city are absolutely perfect. If you are catching a morning flight, but still want to go out the night before, just jump on the train for a painless ride into the city; the system runs past 1am, so you'll be able to stay out a while without worrying about taking a costly taxi ride. The rooms are comfortable and relatively modern, although the bathrooms could definitely use updating. I personally had a problem with my TV, which was unable to be resolved during my stay; however, I was only there for a night, and only wanted to watch it for an hour or so, so it wasn't worth working with the hotel to get it fixed... I just told them to make sure it was fixed for the next guest. It would be really nice if they gave complimentary bottled water or something--considering their five-star status, that's the least they could do, no? Mehr

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Super location direct inside the Frankfurt airport

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Although clean and very convenient for travelers in transit, I have one complaint: the room was too noisy ... There were noises of light switches, a/c unit or heat kicking literally every five seconds, noise in hallway...

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The best thing about this hotel is the location -- you just can't beat being able to walk across the street from the plane, and not even that far from the train. But the service is also quite good. I left a suitcase with the bellmen for a few days, and they were very friendly and helpful. The guys at the check-in/check-out desk were also very friendly, […] as was the waiter at the restaurant. The room has a good desk for working; I resent having to pay for internet service in the room, but I know that it is the norm in some countries, and here it was a not-too-bad 9 Euro for 24 hours. The only problem I had was no cold water early in the morning; apparently the plumbing was being serviced. The desk staff was very apologetic. Mehr

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Very Comfortable....... I think maybe better than the Hilton.......

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It was good hotel, room was kinda old and Internet service was not free!

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Very convenient for a one night stay ,especially if you have a morning flight . The internet connection was terrible and this is a big issue for me. Everything else was perfect.

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Wifi was not included in the room rate as website said, which is why I picked thE room rate. Then Internet kept shutting down and had to move rooms....

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Took my credit card details for extras and then bar staff had to come up to my room at 23:30 because payment for food was rejected. I was in bed!

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It was good. I wish there is clearer signes in the airport about where to find it.

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The staff at the front desk were excellent, only to be undermined by the fact that they issued me a room that was not made up. This took 10 minutes to resolve - but fortunately it was. I was assured that I would be able to eat in the restaurant, but given the 10 minute delay - I arrived at 9:45 pm only to be told that I was too late and I would have […] to go to the tavern. This wouldn't have been so bad had the M'd not been so abrupt in her dealing with me. The silver lining was the complete opposite approach in the Taverne. The food was good, and the service excellent. Mehr

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Stayed here waiting for connecting flight next morning. Having a direct connection to the airport and walking to check in was a great experience. Rooms, Lobby, Restaurants and general condition of the Hotel were all great. No complaints whatsoever. All in all a great experience.

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very good location, walking distance from terminal 1. sound proof for the room is excellent, can't hear the noise from the aircraft.

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Check in was shockingly slow Perfect for people catching a flight the next day having just flown in the day before. Breakfast was good but very busy as there was a conference going on, so queues for hot food = chairs were not available for people to sit down to eat breakfast and staff were having to move them around to cater for everyone. Make sure […] you book well in advance if you are not a business traveller, it is very expensive for what you get. Mehr

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Hotel conditon very good. Service poor.

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Spent one night while waiting for a morning flight. Enjoyed the German restaurant for dinner. Great spaetzle. I was a young woman traveling alone and felt safe. Safe was very nice.

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It's pratic to be at the airport if you have few time to spend.

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We arrived at 7pm, and told the room wasn't ready ( for 45 min).We all found the room to be to be too hot (Dec 21st) and the small amount the one window opened to not help much. There was no air conditioning, so I'd hated to be there in summertime.

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This hotel is top notch and was one of the best values I've had.

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Pillows could be fluffier, but everything else was top-notch.

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I booked the hotel room to recoup during a 10-hour layover. A flight cancellation reduced my time in the room to 2 hours, but in the event an extremely useful nap and shower.

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Arrived late after a 4 hr flight. Long line up then was told they didn't have a king bed as booked so was ok to take two queens. Got to the 6 th floor with lots of luggage and the room was small with two twin beds. Was not impressed so went back to reception and was told they did not have any more kings and that they do not have queen beds at the hotel […] so I was given incorrect information the first time. I told the gentleman that was not acceptable and I stood there and told him I was sure he could do something and guess what we got a king bed. Restaurant was very expensive but good. Mehr

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Hotel is conveniently located but feels old and needs a revamp. Rooms only OK and extremely expensive food and internet. Room service staff had poor English, so had to speak to three people to place an order off the menu! Not acceptable for an 'international' hotel at an airport.

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It took a little longer than I had hoped to check in and out, otherwise a great hotel

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The perfect hotel if you have a flight in or out of Frankfurt! It is literally right in the airport with its own entrance to Terminal 1. Our stay was short as we had an early flight out in the morning but we enjoyed our dinner the night before. The bed could have been a bit softer but otherwise the room was fine.

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