Wingate by Wyndham West Monroe - West Monroe

The equipment in the gym were all in need of repair. The stationery bike was broken, the treadmill ran but the incline did not reset so you ran at an incline, and the eliptical machine was also broken. My card to enter my room did not work the last night of a 3 night stay

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Outside appearance looks good on this hotel but inside is out-dated. Not to mention my air conditioner didn't work and parts of the bathroom were falling apart. I won't stay here ever again!

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Very clean comfortable room in West Monroe, close to dining, movie theater and few blocks away from the Duck Commander (Duck Dynasty) warehouse if that interest you. My kiddos love it! The water seems cleaner in West Monroe, every time we've stayed in Monroe the hotels have water stains.

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Nice Hotel, well situated in West Monroe. Good location with many restaurant selections close by. Hotel breakfast was very good.

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Staff was great. Location was a little disappointing, but liked Cheddars close by. Hot water fluncuates, beds and pillows were comfortable. We were on bottom floor and someone came in above us mid morning..their footsteps were sooo loud and running water next room was loud. May need better insulation? Over all the hotel was good. Room was clean. May […] stay there again but there are cheaper motels on Thomas Rd that were half the price and was just as comfortable. Those rooms were booked up during the archery tournament. Mehr

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the pool and whirlpool should remain open longer than 10p,m. on the weekend

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it was a good stay the staff could have been a little more friendly but they were busy catching up on gossip with maids. overall we will stay there again.we likeed that is was close to alot of things, some eating places were walking distance and was easy to get on and off interstate.

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Front clerk was not freindly. The room we stayed in had a stain covered chair(nasty). I wouldn't let my kids sit on it. They should take it out of the room. The heated pool was nice. Location was good. The beds were clean. The room overall was clean. The hot water would fluctuate.

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Staff unfriendly and not very helpful.I felt like I was bothering them every time I ask them something, that is when someone was even at the desk.

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I would not stay again.The employee's at the front desk were not very helpful or friendly. The atmosphere was very flat, my room not only had a roach in it, there was a huge stain on the carpet.I was not impressed at all, my wife will be coming back this weekend for three days but will be staying somewhere else

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Enjoy our stay

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Very satisfied with the overall experience. I'd use this hotel again.

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Will definitely stay there again.

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As far as customer service terrific, rooms are out dated, I had a room on the second floor, everytime the guest upstairs walked I heard them,when they flush their toliet it sound like it was running down the wall into my room,alnight you hear traffic from the interstate .

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First time at a Wyndham. Guess I expected more. It was only average. OK for a short visit. A little difficult to get to with "strange" road arrangement- not the hotel's fault!

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Friendly staff; restaurants and movie theater close by.

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I was disappointed to find the "Gym" to have a broken treadmill for the whole stay. It also only had one treadmill.

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The beds were too hard. I stayed two nights and the staff didn't change the linen on the beds instead they reused the same linen to make up the beds. Uggg...What's up with that? I know clean linen should have been used to make up the beds.

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Would use again

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No complaints as this hotel is fairly new. Staff was wonderful and my room was comfy and quiet.

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I found small things in my bed which looked like small mouse droppings or some type of bug (it wasn't moving). I took a picture of it and showed the person working the desk. Supposedly the manager and housekeeping went to the room while I was gone but didn't know what it was either. Not satisfied; grossed me out with no satisfaction. I checked out due […] to being unable to stay at that hotel because of what I found on top and under the sheets. I would have liked my money back but, since booking through hotels.com, the hotel didn't do anything to make up for me sleeping on the couch; thank goodness I booked a suite. Mehr

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Pleased

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For a relatively inexpensive hotel, I was pleasantly surprised by the comfort and amenities it provided. The bed was extremely comfortable, nice big flatscreen TV, free internet, fridge and microwave...everything I needed for a four day business trip. They have a large indoor pool and spa and I nice work out room. It was not without problems, though. […] Every day I had to get a new room key with mixed explanations. Some things were broken like the pool heater and the ice machine on my floor. The staff was mixed...some pleasant, some not so much. But there are many good restaurants (Cheddars is the best) located right in the vicinity. Overall, it was a very good experience and I wouldn't hesitate to stay there again. Mehr

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The pool was so cold u could not swim in it and it was indoors also the room keys would not work at all and the staff was not friendly are cared about you're needs. Also the hot tub had so much chlorine in it it would take you're breath away

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Great hotel, room clean. Beds comfortable and best breakfast ever.

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Hotel was okay..room smelled of mold but seemed clean enough..bed sheets were clean and changed. Breakfast should be called continental..not full breakfast. They were only two prepared items and they were cold..scrambled eggs and sausage patties. Alll in all..most hotels in Monroe-West Monroe are over priced and this one was in line with that. We have […] stayed in some 4 and 5 star hotels that cost about the same with a much higher quality. Location was great..close to everything in the West Monroe area. Mehr

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The room was clean, and the facility is very well kept. Will stay again.

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Staff was very nice and accommodating. There was a gym and pool, free WiFi and the rate was the lowest around. Also near several places to eat--very convenient to the interstate as well.

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Room was located by the dumpster and I was there for 4 nights of which 2 mornings I was woken up by the dump truck at 4:20am dumping the dumpster. Maid didn't leave shampoo and other samples or towels one day. Staff very nice and helpful.

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I loved it. It was in a great location. It was by alot of resturants. The rooms were a nice size and the staff very friendly.

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I'm not one to write a review because I'm not picky, but this place is not clean. Good location, but not clean. Rooms have a solid layer of dust around the perimiter and on much of the furniture. There were some questionable stains on the desk chair and the other chair in the room. You would not want to sit on these. The hallway had a terrible odor […] in it that required you to hold your shirt over your nose from elavator to the room. This is not an exxageration. I waited 15 minutes in front of the desk at 3 PM to check in and no one was around to help me. Lastly, don't choose the place because it includes breakfast. Ingredients were very scarce and hardly enough to make a meal (attendant said she didn't know if anyone was coming, 8:30 AM). I'd choose a different hotel in the area if I ever make it back to Monroe. Mehr

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Towels could be softer or use more fabric softener I did not like that at all. Towels are very very rough.

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Shabby. Old and definitely in need of renovation. Carpet was dirty.

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maid only partially cleaned room one day. didn't finish making bed, and trash was not thrown out. overall the hotel was good. pool heater was not working as well during my 4 day stay. Desk clerk was helpful (Jonathon)

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great hotel. clean hotel, friendly service. breakfast was ok, room was good, except did not like square pillows on bed

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This hotel was fine if they only charged half the price a night they were asking!! Its not a fancy hotel!!! The breakfast was't good...the eggs were dry and there were biscuits but no gravy!!! This is the south!!! We need gravy!!!! My room smelled funny...which the staff quickly fixed!!!! The staff was great!!!! Just charge too much!!!

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