Hampton Inn & Suites Boston Crosstown Center - Boston

I was very impressed with the friendliness and helpfulness of the staff. I would highly recommend the hotel.

I stayed one night at this hotel for business and it was a convenient and seamless experience. I called for an airport pickup at 10pm and the hotel van arrived about 15 minutes later. There is also shuttle service for departing guests, but I didn't take advantage of that. However, the concierge was very helpful and efficient in getting me a cab that […] would get me to Newton, about 30 minutes away. The room was definitely in great shape. Very comfortable bed, spacious, with a sparkling bathroom. I also appreciated the complementary access to a computer and printer in the small business center in the lobby - got to print my boarding pass without any hassle. Breakfast wasn't spectacular and very utilitarian - more for the convenience of it rather than enjoyment. Dunkin Donuts and McDonald's, as well as a few restaurants, were right across the hotel or within a couple of minutes' walk, so there are options. Overall a good, hassle-free stay. Mehr

This was a nice clean hotel with very friendly staff. The area we were in was a bit rough for a couple of blocks and the noise from the hospital ambulances and helicopter was often. The fact that there was no washing facilities we found a real nuisance. Washed our underwear in the sink each night and then when we did send washing away, somehow it didnt […] get sent and took 2 days, therefore we had no clean clothes to wear for a day. Mehr

This place is a gem! The staff was very helpful with restaurants, directions, public transportation schedules, you name it, we asked and they were only to happy to be helpful. They have an airport shuttle, breakfast, plus they keep fruit and coffee out all day. There are subway stations and bus stops within walking distance, and they are not too far […] from great restaurants. We were pleased with the hotel for the preice. Also, our room was very comfortable to come back to after a long day of sight-seeing. We definitely recommend this Hampton Inn. Mehr

I booked this hotel only a few nights before our stay and chose it because of its proximity to Northeastern University. It was a little more than I wanted to spend, but the extra money was worth it. The hotel was clean, had a nice view when you exited the elevator onto the floor, and our room had a nice view too. The room was spacious and the beds were […] comfortable. The breakfast Monday morning was delicious and had a lot to offer. My son and I would definitely stay here again and we would recommend this hotel to others. Mehr

This hotel isn't for tourists. The sights are no-where near.

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Everything about this hotel was wonderful. The staff was helpful and courteous. The breakfast was fantastic and the coffee was delicious. Room was extremely clean.

Hotel was very nice. Breakfast had wide selection. Location was convenient to Downtown and Logan Airport. Main complaint was the sirens from hospital across the street - windows should be soundproofed.

We were comfortable having a wheelchair-user at this hotel.

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Reasonable hotel in terms of comfort and cleanliness but location does not have many restaurants nearby. Friendly Staff

Nice hotel. Easy to get to driving (believe it or not) from the Mass Pike, but NOT in walking distance of any usual Boston tourist spots. About a mile walk to nearest "T" (subway) station. But it's only a $7 - 8 + tip cab ride to Newbury St, and you can easily start a shopping/ dining/ drinking/ history jaunt from there. Less expensive rooms AND parking […] than downtown hotels. Also, a very thorough free breakfast and an ATM in the lobby. Front desk staff friendly and helpful. The Junior Suite had plenty of room for my girlfriend, her young son, and me. Mehr

Overall a great stay 2 small issues the 1st was our room was unavailable they had overbooked the doubles,but they upgraded us to a King suite which had a pull out sofa my daughter had minor complainants but she is 16 so that is normal :) the 2nd issue was our room was not cleaned our 2nd day we were out until after 4pm when we arrive back we had to […] ask the room be made up But again overall a great stay Thanks again hotels.com Mehr

staff very friendly, courteous, pool on 9th floor was nice for kids, shuttle to airport prompt and efficient. my am sack breakfast was recycled as the rotten half eaten apple indicated. otherwise, a nice place to stay.

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A wonderful experience. This is a fine hotel with great service and an excellent buffett. Not to be missed, a 5 star experience at a 2 star price. Just Great.

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The hotel itself is very nice. Its clean and has very comfortable rooms. The rooms are not the biggest rooms but are still comfortable. The pool is small but nice. Its kind of a long walk to get anywhere but boston is a walking city. All in all I would stay again

becareful of the rates and they don't tell you about the parking charge any where in there website. very noisy with ambulances as close to hospital

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Hotel rooms are very nice. Hotel needs another restaurant to replace the closed one. Breakfast buffet was nice but too crowded.

Stinky room, not worth the price

The neighborhood was a little sketchy, but not horrible. The hotel was great. If you don't mind walking or taking public transit, this is a great way to go. It's a 30 minute walk to downtown through some fun neighborhoods. Breakfast was unbelievably good. Gym, rooms were great. Much better than paying much more and getting much less.

Staff was very helpful and friendly.

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The price was right, convenient enough to get wherever you want to go in the city. Know the #1 bus route so that you can get to the subway station (or directly to Fenway). Pool is smaller than it looks in the pictures (all 3.5 feet deep), but convenient with a nice exercise room.

I did enjoy my stay at this hotel. It was convenient to where I needed to go. The shuttle service was great! He took us right where we wanted to go willingly. It was only $5 a person. Beds were comfy and clean. I slept well. I have no complaints except for the fact that the bathrooms are to the left of the entrance so there was an odor that smelled […] like bathroom when we first walked in. FYI, the parking is $25 not $20. Mehr

It was my first time in Boston and this hotel just made me love Boston more. People who worked there were so nice, there's a shuttle that picks you up and drops you off at the airport, breakfast is included, and there's a 24 hr self-serve coffee station (with different kinds of coffee, cream and syrups). I'm very impressed especially for the price I […] paid. gym and pool looked nice too. the only one thing tho, is that it's not near any subway lines, u can take a bus to the station or walk 20 mins (less if you walk like new yorkers) Mehr

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The only issue that may be something to be aware of is that the surrounding neighbourhood is a bit shady. Just be careful which roads you turn down when walking around :)

I stayed at the Hampton Inn Suites on Massachusetts ave while I was in town for the Boston Marathon. The rates for that busy weekend were easily the best I was able to find. All staff members at the hotel were very friendly and were able to answer all my questions. The free breakfast was solid, and everything was very clean. Because many of us were […] staying at the hotel for the marathon they had a shuttle for the runners to get to where we needed to be to pick up the bus, and a shuttle for spectators later in the day. I would definitely stay again and recommend it to friends. Mehr

Hotel staff was great and the rooms were very comfortable and clean. The only downside is the location was out of the way. We always walk, so for us it was no big deal to walk to the downtown area. It's about 1 mile down Mass. Ave.to the Copeley area. This area seemed to be for those requiring hospital tests or for their families. There were several […] hospitals real close to this hotel and we noticed that the hotel van was transporting people there through the day. We were in Boston for the Boston Marathon. We stayed the 1st part of our trip at the Sheraton downtown and then moved to the Hampton Inn for the latter part of our stay. Mehr

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Nice and clean, staff very friendly and helpful, close to public transportation and the complimentary breakfast was fantastic.

Enjoyed our stay. Everything was great, especially for the price, during Boston Marathon weekend. Loved the free shuttle to the heart of the marathon fun. The hotel was clean. Asked for a cot, and it arrived in less than 10 minutes. Breakfast was included and it was wonderful - lots of choices, including healthy options. Only complaint is about the […] pool -- it was dirty, and the pool deck was dirty and slippery. It is also quite small, and only 3 feet deep all the way around. Also didn't have a hot tub, which we love to relax in. Other than the pool, it was a great choice. Mehr

Really close to the BU medical campus which is what I came there to see. The hotel rooms weren't as nice as expected (no refrigerator, not too spacious) with what we were paying. Although, we did come during the Boston Marathon weekend which most likely kicked up the price. I enjoyed the fact that they had free breakfast every morning. The hotel was […] within ~10 min walking distance to restaurants and public transportation. Overall, the hotel was pretty good, not great, but the price was a bit much even for the city. Mehr

Stayed overnight during Marathon weekend, very efficient, super clean and comfortable rooms...only negative is avoid the egg and cheese "omelet" at the complementary breakfast it was one of the most disgusting things I've ever eaten...fake egg with what appeared to be cheese whiz squirted inside...everything else was great though and I'd stay again […] in a heartbeat. Mehr

I stayed here for 4 nights while i was in town to attend a new student orientation at Boston University. My campus was located at the Medical Center - so location wise for me was perfect... however it was quite a trek to get to the nearest T-line in order to get around to the rest of the city. Also, the surrounding area wasnt the greatest for a single […] female to be walking around past 9p. But it wasnt awful. The gym was RIDICULOUSLY small and has no free weights or anything - but again wasnt awful. I'd probably stay here again - for the cost its not bad & the free breakfast in the morning was pretty decent. Mehr

Hotel was clean and well maintained, room was very neat. Far from the Boston Toursit stuff.

the additional charge of $25.00 a day to park brought the daily total beyond what I wanted to spend for a hotel so far from everything.

Fitness center is on 9th floor. Don't get put in room under it! Also, the hotel is near a hospital and there are frequent sirens.

The hotel is good; breakfast is good. Didn't expect to spend $25 on park per night though.

Over all I really liked the convenience to Downtown Boston, work and Shopping.

Everything went so smoothly, so comfortable, and so lovely. The continental breakfast was the best I have ever had, and I have had many breakfasts.

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It would have been nice if there were a restaurant or even small lounge to have a cocktail.