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""Bewertet von einem Hotels.com Gast am 4. Mai. 2012
Gut
"Direkt neben der Wallstreet"Bewertet von einem Hotels.com Gast am 2. Mai. 2012
Gutes Hotel, in unmittelbarer Nähe zur Wallstreet , am südlichsten Ende des Broadway. Sehr nette Bedienung. Enges aber sauberes Zimmer mit zwei Kingsize-Betten.
"Empfehlenswerte Übernachtung für NYC"Bewertet von einem Hotels.com Gast am 2. Mai. 2012
Großes Zimmer, gute Betten. Bei Zimmern nach hinten raus kann man bei offenem Fenster schlafen. Internet fürs Zimmer zu teuer. Im Bad leichter Renovierungsstau. Frühstück im Hotelrestaurant empfehlenswert, sehr nette Bedienung. Infostand für Sightseeing im Hotel sehr gut. Karten tlw. kostenfrei. Mexik. Pub +Chinarestaurant ca. 200 m entfernt. U-Bahn ca. 400m weg.
"zentrale Lage, trotzdem ruhig"Bewertet von einem Hotels.com Gast am 2. Mai. 2012
Wir waren sehr zufrieden mit dem Hotel. Das Zimmer war sauber, zweckmäßig und der Service freundlich und aufmerksam. In direkter Nähe befinden sich viele Sehenswürdigkeiten (Stock Exchange, 9/11 Memorial, Trinity Church) und man erreicht 3 verschiedene Subway-Stationen innerhalb weniger Gehminuten. Außerdem die Fähre nach LongIsland bzw. den Anleger für die Boote zur Freiheitsstatue und Elis Island. Da an der Wallstreet Abends/ Nachts nicht ganz so viel los ist, kann man - für NYC-Verhältnisse - relativ ruhig schlafen, v.a. im Vergleich mit der Gegend rund um den TimesSquare usw. Ein kleines, aber feines, familiengeführtes (so schien es) Hotel, dass wir auf alle Fälle weiterempfehlen würden!
"sehr schönes Hotel, Zimmer gut ausgestattet"Bewertet von einem Hotels.com Gast am 1. Mai. 2012
Hotel liegt phänomenal gut, die Gesamtanlage und der Service sind sehr gut. Allerdings hatte man uns zuerst ein viel zu kleines und stark verschmutztes Zimmer im 3. Geschoss mit dem Auslass der Großklimaanlage direkt vor dem Fenster angeboten (Lärm!), das war auch so nicht gebucht. Reklamation war aber sofort möglich und iwr bekamen ein anderes Zimmer, das dann sehr schön war.
Lage
The Surrey ist auf Geschäftsreisende ausgerichtet. diese Immobilie liegt in New York, Central Park, in der Nähe der folgenden Sehenswürdigkeiten: Whitney Museum of American Art, Times Square und Central Park. Rockefeller Center und Broadway befinden sich ebenfalls in Nähe.
Ausstattung
Die Unterkunft The Surrey verfügt über folgende Annehmlichkeiten: Wellnesscenter und Fitnessstudio. Ein Highspeed-Internetzugang per Kabel steht in den öffentlichen Bereichen gegen eine Gebühr zur Verfügung. Zu den Annehmlichkeiten für Geschäftsreisende in dieser 5-Sterne-Unterkunft zählen: Businesscenter, Konferenzraum und Limousinenservice. Diese Immobilie im luxuriösen Stil bietet den Gästen Folgendes: Restaurant und Bar/Lounge. Gästeparkplätze stehen gegen Gebühr zur Verfügung. Unser Personal hilft Ihnen gerne bei allen Fragen weiter. Zu unserem Service-Angebot gehört Folgendes: Concierge-Service, Unterstützung bei der Tourenplanung/beim Ticketerwerb, Hochzeitsservice und Unterstützung bei der Tourenplanung. Weitere Annehmlichkeiten sind: Dachterrasse, Wellnessangebote und mehrsprachiges Personal. Dies ist eine Nichtraucherunterkunft.
Zimmer
Die 190 klimatisierten Zimmer der Unterkunft The Surrey bieten folgende Ausstattung: iPod-Dockingstationen und CD-Player. Die Zimmer verfügen über folgende Ausstattung: LCD-Fernseher sowie Premium-Kabelfernsehen, Pay-TV und TV-Internetzugang (gegen Gebühr). Zur Zimmerausstattung gehören: Schreibtische, ergonomische Stühle sowie Telefone mit Freisprechfunktion und Voicemail. Gästen steht ein Highspeed-Internetzugang (W-LAN) im Zimmer gegen eine Gebühr zur Verfügung. Die Betten in den Zimmern haben exklusive Bettbezüge, Laken aus ägyptischer Baumwolle und Dreifachlaken. Eine Auswahl an Kissen ist verfügbar. Zur Badausstattung gehören: Duschen, Telefone, Bademäntel und Designer-Toilettenartikel. Weitere Annehmlichkeiten sind: Zimmersafes (für Laptops geeignet) und Minibars. Massage im Zimmer, Allergikerbettwäsche und Weckanrufe gehören zu den auf Anfrage verfügbaren Annehmlichkeiten. Der Aufdeckservice wird jeden Abend und der Reinigungsservice täglich angeboten.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
**Diese Ausstattung ist möglicherweise nur in manchen Zimmern oder Wohneinheiten verfügbar. Unter Umständen können für bestimmte Ausstattungen zusätzliche Gebühren anfallen.
Das Wellnesscenter vor Ort verfügt über Massage- und Behandlungsräume. Zu den angebotenen Services gehören: Gesichtsbehandlungen und Körperbehandlungen.
The Surrey verfügt über ein Restaurant. Außerdem wird folgender Service angeboten: Zimmerservice rund um die Uhr.
BAR PLEIADES
The perfect place to meet, entertain or simply people-watch on Madison Avenue, Bar Pleiades is the newest addition to the Café Boulud family. Named for the beloved French restaurant frequented by Manhattan’s art world elite of the 1970s and 80s, Bar Pleaides combines the elegantly attentive service of a fine hotel bar with the distinctive cocktail menu of a talented mixologist.
Bartender Cameron Bogue has earned a reputation for working with seasonal market ingredients and house-brewed accents. While classic in spirit, his signature cocktails take their direction from the renowned Café Boulud just next door.
The bar and lounge décor – inspired by both fashion icon Coco Chanel and the elegant lines of a 1930s Art Deco bar cart – features black and white lacquer finishes, French doors and quilted walls, inviting seclusion in intimate niches. Settle into a banquette and simply relax.
Perched peacefully on the 17th floor overlooking the Upper East Side and Central Park, the private rooftop garden at The Surrey is a true oasis. A tranquil, elegant setting for relaxing, a romantic evening or for business entertaining, the seasonal garden features butler service for beverages, and anything else you may require.
Dieses Apartment verfügt über folgende Annehmlichkeiten: Fitnessstudio und Fitnessstudio (rund um die Uhr geöffnet).
Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.
Die folgenden Gebühren und Kautionen werden entweder beim Check-in/Check-out oder wenn ein Service in Anspruch genommen wird von der Unterkunft erhoben.
Die oben aufgeführte Liste enthält eventuell nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
Die Gebäude dort überragen sich gegenseitig, nur um einen Blick auf den Central Park zu werfen, der in Immobilienkreisen einen Marktwerk von 528 Milliarden US-Dollar hat. Auf seiner gut 3,5 Quadratkilometer großen Fläche finden sich viele Überraschungen, darunter ein Schloss, ein Zoo, diverse Seen und ein ägyptischer Obelisk. Aber auch eine Stadt, die niemals schläft, braucht hin und wieder ein wenig Ruhe: Im Central Park gibt es sechs ausgewiesene "Ruhezonen", zu denen auch Strawberry Fields, ein Denkmal für John Lennon, zählt.
Alle Hotels in New York ansehen"Nur ein Katzensprung zum Metropolitan Museum"
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"Friendly elegance"
We chose this hotel partly for the great location, a short walk to Central Park, the Guggenheim, and the Met, and a fear of bedbugs in a lesser hotel. And we actually looked with a flashlight under the mattress! Hands down the cleanest underside of a hotel mattress I’ve ever seen! The sheets were at least 700 thread count. The Duxiana bed was a bit […] on the firm side, but had enough give that we slept very comfortably. The standard pillows are too stuffed, but our request for smaller pillows was met. The down comforter was rather heavy for mild April weather. We requested 2 extra cotton blankets, and although heavy, this was fine. There is some traffic noise even up on the 12th floor, but the air conditioner acted as a quiet white noise machine, so I didn’t notice the sirens and honking that much. We were in 1214, a corner room, with wonderful morning sunlight, blocked by thick roller shades. The internet access is too much. Free NY Times every day, even on Sunday. The shower was fantastic. We did run out of hot water a couple of times in the late afternoon or evening. Plenty of nice towels (except they ran out of washcloths one day). Bathrobes and slippers. Top notch toiletries in the bath: shampoo, conditioner, liquid body soap, bar soap and wonderful, mildly scented body lotion. The food was expensive, but good. Steel cut oats were cooked to perfection. Mehr
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"Hotel Surrey in NYC-The Perfect Hotel"
As a woman who travels a great deal alone, the Surrey is absolutely perfect for being near all the important places on NY's Upper East Side. From the Metropolitan Museum of Art, to Central Park, and the Guggenheim, plus Madison Avenue shopping, it is within walking distance of it all. I particularly appreciated the care and concern exhibited by the […] staff, and the hotel's safety features. They could not have been more accommodating. My room was bright, large, beautifully decorated, and had an elegant feel to it. The ammenities included were more than some of the other 5-Star hotels I have stayed in, adding that perfect touch to my NYC stay! I look forward to returning! Mehr
"The Surrey NYC"
Fantastic Hotel, cool, stylish, clean and plush, large rooms. Staff more than happy to help, also cocktail bar is great. Nice neighbourhood, right near Central Park. A bit far from cool bars and restaurants in south but only a 10 min $12ish cab ride away. Would defo stay again.
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"Surrey hotel in New York"
Nice weather, cleaned & first class services ..even restaurant !!!
"New York Surrey Hotel"
This is a recently renovated upper east side hotel, the beds are superb, the rooms large and the hotel has a nice comfortable feel being modern but not over trendy. Along with a very good restaurant and bar I can definately say this is my New York hotel of choice.
Outstanding, boutique-like hotel. Great service and neighborhood.
"Weekend in NYC"
My wife and I spent the weekend in NYC and choose the Surrey because we like to stay at different hotels each time we visit. I have to say the stay at the Surrey was great. From the moment we arrived the staff was very egar to help us with anything we need. Theatre tickets, dinner reservations etc. all done for us by the staff. The room was very nice […] although the view was not good (Mechanical Equipment) but overall the room was very clean and spacious. While the room was a little on the expensive side we would choose the Surrey again. I highly recommend it. Mehr
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"The Surrey - Simply the best!"
Having looked around NYC and what may be 100+ hotels, The Surrey stood out as something a bit special. Perfect location between 5th Ave and Madison, Ave, and just yards from Central Park. I surprised my girlfriend by bringing her to NYC, and planned to propose to her in NYC during our time there. I contacted The Surrey setting the tone and reason of […] our stay, and they could not be more helpful. Rose petal turndown, fancy truffles, and champagne was all fixed with emails before our arrival. Our room was upgraded and the entire hotel staff went above and beyond the call of duty. The hotel is in a perfect location, and is very classy. The concierge's are just brilliant, and having stayed all over the world in numerous hotels, this experience at The Surrey is easily in my Top 3. If you want a romantic and class hotel in a top area of NYC (Upper East Side) then this is where you should be staying. If you have any doubts, then don't, this hotel and the staff excel in making your stay in NYC as amazing as possible. I will recommend this to anyone going to NYC, and although it may be pricier than staying in Tribeca/Soho, Times Sq, or anywhere else, you really get what you pay for at this hotel. Nothing left to say but Brilliant! Mehr
"Totally Engaging"
Stayed here when I planned to propose. Concierge full of ideas, they even sent free champagne after they found out she said yes. Room service breakfast from cafe Boulud was pricey but amazing. By nyc standards room size is generous. Primo location near Met museum & the park. A Tasteful hotel. Wish I could afford it more often!
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Our stay at The Surrey was by far the best stay we have had at any hotel in NYC. It is luxurious, super clean, convenient and overall, so comfortable, we were happy just to hang out in our room (which was a really nice size). The lobby bar was also a wonderfully relaxing place to have a drink after a long day of walking. The staff was warm and helpful […] with anything we needed. We generally stay anywhere 3 stars or above runnning a good special, but now, I don't know if we'd ever stay anywhere else again! I highly recommend The Surrey! Mehr
"Enjoyed a 6 night stay at Hotel Surrey"
Our corner room was on the top (16th) floor with a view of the city (not the park). The king bed was very comfortable. The shower was large and had a nice forceful spray. We loved the fact that we could dim each light fixture individually and turn them all on or off at once. The design of the hotel, based on Art Deco, is sophisticated and the staff […] are friendly. We enjoyed a very good snack in the hotel bar and dinner in Cafe Boulud. The location near museums and the Lexington subway line was perfect for us. We hope to return soon. Mehr
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"Let down by shocking service from the front desk"
This is a good quality hotel in a decent location. The rooms are well presented - if a little on the small side (I normally stay in places like the Setai, where the equivalent rooms have much more generous proportions). The major let down was the service received from the staff on the front desk (the other staff were much better). Virtually every […] request had to be chased. One simple request, to remove a faulty ironing board from my room (it couldn't be collapsed and was therefore taking up a huge amount of space), had to be chased 3 times and still wasn't actioned. On each occasion they said "yes sir, we'll do it right away" but on none of these occasions, despite my chasing, did they actually do anything. This was particularly frustrating as it was night time by this point and, feeling somewhat jet lagged, I just wanted to go to sleep - this was delayed by over an hour due to their failure to send someone to remove the ironing board. In the end I had to roam the hallway to find someone who would help - eventually finding a delightful housekeeping lady who dealt with it immediately (if only the front desk had her attitude). Their senior guest relations staff dealt with the situation well, but I shouldn't have needed to speak with them in the first place. They also sent a letter of apology and a bottle of wine to my room which was appreciated as a gesture (although I had to leave the wine behind I was flying the next morning with hand luggage only). This would have led me to give the hotel 3 stars for service but the front desk then sought to overcharge me (and my colleague too) on checking out. In doing so they only showed me the bill when I asked for it. When I identified a blatant double charge they first sought to defend it (giving the impression that they considered me to be stupid in raising it). When they realised they were wrong, they removed the charge from the bill as if they were doing me a favour. No apology and not an ounce of warmth in their approac Mehr
"Classy yet afortable"
It was my hoonymoon I stayed there between 24 and 28th of October first they offered me an upgrade to a suite room 401 for a reasonable raise the room was super clean and spacious. The bed don't let me start talking about it, its waaaaaaaaw The hotel staff were very nice Every thing was perfect My massage to the hotel manger is free Internet is a must […] and it will be great if u offer a complementary ride to the time square Thanx the surry ur the best . Mehr
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"Great stay. Service was perfect."
Very accommodating at the front desk. In a pricey part of town, but worth it if you want to have a less hectic time in the city. Easy access to the metro and almost next to Central Park and the Metropolitan Museum. Will stay there again.
"A very happy customer"
Best hotel experience I've ever had. The staff was friendly, approachable, helpful and warm. Clearly customer service is important to the management of this hotel, and as a customer I noticed and appreciated it!
"The Surrey-Great hotel in a great neighborhood...."
The Surrey is a 4 boardering on 5 star boutique hotel in the quiet upper East 70's between Madison and 5th Avenues less than one block, that's right less than ONE BLOCK from Central Park. This is one of the toneyist sections of NYC so don't expect a lower east side hipster vibe or a bunch of rowdy wall streeters or college kids hanging out in the area […] lounges. The lobby, elevators, hallways and rooms are exquisitely and tastefully appointed and very comfortable. My bathroom was marble and glass and the shower water pressure was perfect. The rooftop bar and restaurant (which is one of the best hotel restaurants in the city) are fabulous as is the neighborhood which boasts some of the best high end dining and shopping options in town..There are also some reasonalbly priced cafe options near by..The staff is attentive, very helpful and courteous without being annoyingly over the top (which is a pet peeve of mine)...Bonus: On weekends you can park all day and night on Madison Ave for free and avoid the $54 a day hotel valet charge.(Garage self parking can be even more expensive in this part of town so on the weekdays just give your car to the hotel valet!!)...This is definately my first choice in this part of NYC which happens to be my favorite part of the city. One thing to remember, this is a 4 star property in NYC therefore it's expensive but a much better deal than similar 4 and 5 star options. If this is what you're looking for, it's well worth it.... Mehr
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"Excellent"
Enjoyed every aspect of this hotel!
"Surrey Hotel"
Very clean, personable staff, nice location and good food. A wonderful hotel. I will definitely stay again.
"Fun in NYC"
Impecable service, from opening doors with smiles, to the amazing massage and scrubs!!! Beautiful rooms and very large… King bed with a large round table and 2 large comfy chairs… I stay at 5 star resorts always, and this is definitely a 5 star hotel in NYC… Only issue was the absence of a pool on such hot days… The rooftop bar was cozy and relaxing […] and really beautiful in the evening… True enjoyment here. Mehr
"The Surrey Hotel in NYC"
I have been staying at The Surrey for over 15 years, both before the renovation and after it was done. The location is great, 76th and Madison, and the renovated hotel is spectacular. The roof is a great place for drinks and light food, and the view is terrific. It's my first choice for the Upper East Side!
"The Surrey Hotel - Superb!"
As it was to be my first trip to NYC, I booked The Surrey Hotel after reviewing the pictures on their website. I was looking for a chic and classic hotel with a modern twist which still radiated warmth and comfort. On arrival I was not disappointed! The Surrey Hotel was everything and more. The rooms are very spacious, bed is wonderfully comfortable […] and showers are to die for. The Hotel Surrey is located between 5th and Madison street so all the high end fashion stores are a stroll away. The iconic Boathouse in central park is a mere 7 minutes walk and the train station is located within 0.5 km from the hotel. After a manic day shopping you can retire to the rooftop terrace for sun downers and take in the magnificent view of central park and Manhattan. The staff friendliness, service received and attention to detail ensured that I will definitely be booking into The Surrey when I return to NYC. Mehr
"Surrey Hotel visit"
I stayed at the Surrey two nights during consecutive weeks and it is now my home away from home. I absolutely love the elegance of the hotel and the neighborhood it is in. Being able to sleep at night is a plus because the sounds of police cars, ambulances, etc are not to be heard.
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"One of the best hotels in NYC"
Lucky enough to catch this. Usually out of my budget, but got lucky. One of NYC's best.
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"Super comfy beds"
I love the Surrey. The beds are so super comfy and they have a great rooftop deck where they serve drinks. it is also three blocks away from my favorite cafe in NYC -- Via Quadronna. Enjoy!
"Impeccable"
Charmed and delighted by my stay at The Surrey. My best stay in New York ever. True, all acomodations were perfect but even more impressive was the quality of service from the entire personel. Never encountered before. I will go back.
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"The Surrey- AMAZING hotel!!!"
This hotel is in a great location and is absolutely gorgeous. My room was fantastic, clean and had a nice view. The staff were very helpful and friendly. I would highly recommend this hotel. The rooftop has wonderful views too.
"Comfortable hotel"
Having stayed at most NYC hotels, I can say that The Surrey hotel was one of the nicest hotels. The area was quiet and a good walk to Times Square. The service was excellent from the doorman to the reservation desk. I would stay there again! Now, there were 2 small problems: upon entering the room, there was an empty beer bottle that the cleaning staff […] over looked, and I left a shoe in the room upon checkout. I called, however never got a call back. Mehr
"Great property and excellent service"
Wonderful experience at The Surrey. My wife and I loved the property, the neighborhood and the great service. Would definitely visit again
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