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"best budget hotel in chicago"Bewertet von einem Hotels.com Gast am 1. Mai. 2012
die anbindung mit den öffentlichen verkehrsmitteln zur innenstadt ist super. das frühstück sehr dürftig, aber daß es 24/7 kaffe und tee umsonst gibt, haben wir oft gern genutzt. der preis schlägt alles! dashotel hat seine besten zeiten schon hinter sich. aber für den preis ist es top.
""Bewertet von einem Hotels.com Gast am 1. Mai. 2012
sehr angenehm. Leider wird beim Frühstück nur Wegwerf-Geschirr verwendet.
"Ein Traum in Art Deco, typisch für Chicago"Bewertet von einem Hotels.com Gast am 29. Apr. 2012
Es ist wirklich so schön, wie sie beschreiben. Die grosszügige und einladende Lobby in der ersten Etage diente u.a. dem Weinempfang aller an diesem Tag anreisenden Gäste. Allerdings scheint die Zeit auf 17 bis 18 Uhr begrenzt zu sein. Eher als Ausnahme bekam ich später noch einen Gutschein für die Bar, die nicht ganz so nett ist, wie die Lobby. Beim Frühstück im benachbarten Bistro muss man wissen, was man wählt, um nicht vom Amerikanischen Geschmack überrascht zu werden.
Bewertet von einem Hotels.com Gast am 26. Apr. 2012
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"Mehr Schein als Sein, aber eine sehr gute Adresse"Bewertet von einem Hotels.com Gast am 20. Apr. 2012
Zu unserer Ueberraschung war alles viel kleiner, als es in den Bildern erscheint. Der Fotograf hat einen super Job gemacht. Dennoch ist das Hotel eine sehr gute Wahl. Allerdings hatten wir eine Suite. Wir haben das Zimmer-Service-Fruehstueck nie genutzt, da es genug guenstige und gute Alternativen in der unmittelbaren Umgebung gibt.
Lage
Hard Rock Hotel Chicago befindet sich mitten in Chicago in der Nähe von: Chicago Theater, Millennium Park und Wrigley Building. Nicht weit entfernt befinden sich: Art Institute of Chicago und Chicago Cultural Center.
Ausstattung
Hard Rock Hotel Chicago bietet Ihnen Folgendes: Fitnessstudio und Fitnessmöglichkeiten. Ein kostenloser W-LAN Internetzugang steht in den öffentlichen Bereichen zur Verfügung. Geschäftsreisenden wird in diesem 4-Sterne-Haus Folgendes angeboten: Businesscenter (rund um die Uhr geöffnet), Tagungsräume für kleine Gruppen und Tagungstechnik. Dieses Hotel für Geschäftsreisende bietet den Gästen Folgendes: Restaurant und Bar/Lounge. Das Hotelpersonal hilft Ihnen gerne bei allen Fragen weiter. Zum Service-Angebot gehört Folgendes: Unterstützung bei der Tourenplanung/beim Ticketerwerb, Hochzeitsservice und Event-Catering. In diesem Haus im Art déco Stil steht außerdem Folgendes zur Verfügung: Nachtclub, Wellnessangebote und Concierge-Service. Parkplätze vor Ort sind gegen eine Gebühr verfügbar. Dies ist eine Nichtraucherunterkunft. Diese Unterkunft wurde 2004 komplett renoviert.
Zimmer
Die Zimmer bieten Aussicht auf die Stadt. Die 381 klimatisierten Zimmer im Hard Rock Hotel Chicago bieten Folgendes: iPod-Dockingstationen und Zimmersafes (für Laptops geeignet). Die Betten in den Zimmern haben Pillowtop-Matratzen und hochwertige Bettwäsche. Ein Highspeed-Internetzugang (W-LAN und Kabel) steht Ihnen gegen eine Gebühr zur Verfügung. Neben einem 40-Zoll-Flachbildfernseher mit Premium-Digital-TV-Empfang sind die Zimmer mit folgenden Angeboten und/oder technischen Geräten ausgestattet: kostenlose Filmkanäle und aktuelle Filme. Zur Zimmerausstattung gehören außerdem: Schreibtische, Zimmersafes sowie Direktwahltelefone und Voicemail. Zur Badausstattung gehören: Badewannen-/Duschkombinationen, Designer-Toilettenartikel, Kosmetikspiegel und Haartrockner.
Minibars und Kaffee-/Teekocher gehören ebenfalls zur Ausstattung. Außerdem steht Folgendes zur Verfügung: Videospielkonsolen und kostenlose Zeitungen. Kühlschränke, Mikrowellen und Aufdeckservice sind auf Anfrage verfügbar. Der Reinigungsservice wird täglich angeboten. Alle Zimmer des Hard Rock Hotel Chicago sind Nichtraucherzimmer.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
**Diese Ausstattung ist möglicherweise nur in manchen Zimmern oder Wohneinheiten verfügbar. Unter Umständen können für bestimmte Ausstattungen zusätzliche Gebühren anfallen.
Das Hard Rock Hotel Chicago sorgt ebenfalls für die Entspannung seiner Gäste und bietet zwei private Massageräume für Behandlungen. Gesichtsbehandlungen, Massagen und Nagelpflege werden nach Vereinbarung angeboten. Gäste, die eine Wellnessbehandlung im eigenen Zimmer bevorzugen, können gegen Aufpreis einen privaten Termin buchen.
Hard Rock Hotel Chicago verfügt über ein ein Restaurant. Außerdem wird folgender Service angeboten: Zimmerservice rund um die Uhr.
Dieses Hotel verfügt über folgendes Angebot: Fitnessstudio und Fitnessmöglichkeiten.
Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.
Die folgenden Gebühren und Kautionen werden entweder beim Check-in/Check-out oder wenn ein Service in Anspruch genommen wird von der Unterkunft erhoben.
Die oben aufgeführte Liste enthält eventuell nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
"Leider nur durchschnittlich"
Dies war mein dritter Aufenthalt in einem Hardrockhotel und leider auch der enttäuschendste. Obwohl das Hotel vor einigen Jahren komplett saniert und in einem sehr schönen historischen Gebäude untergebracht ist, war die Ausstattung der Zimmer sehr bescheiden. Auf den ersten Blick sah es sehr gut aus, nach der ersten Benutzung musste ich allerdings feststellen, […] dass vieles schon defekt war oder nicht mehr richtig funktionierte. Die Armatur der Dusche hatte ich direkt nach dem Aufdrehen in der Hand und den Versuch an warmes Wasser zu gelangen war auch nicht möglich, da dieses nach 9 Uhr morgens wohl schon aufgebraucht war. Also wer warm duschen möchte, sollte den Wecker eher auf 6 Uhr stellen. Der Schrank zum Aufbewahren der Kleider ist auch nur sehr klein und der Safe darin war leider auch defekt und konnte nicht mehr geschlossen werden. Die Dockingstation für das iPhone funktionierte ebenfalls nicht. Alles in allem nur ein gerade noch befriedigend bei dem Zimmerpreis. Mehr
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Sehr empfehlenswert!
"1-a Lage!"
Das HardRock hotel Chicago ist ein wunderschönes Haus an absoluter Top-Lage! Alle Sehenswürdigkeiten sind zu Fuss zu erreichen. Einziges Minus: Die Bar ist ungemütlich und die Parkgebühren extrem hoch!
"super location"
Das Hotel liegt ausgesprochen günstig für Touristen. Das Zimmer war sauber und die Ausstattung relativ neu.
"Top Lage. Wunderschöner Art Déco Bau"
Zimmer im Tower mit prächtigem Blick. Gutes Preis-Leistungsverhältnis. Düstere uns sehr "rockig-laute" Reception.
Dieser Gast hat keinen Kommentar abgegeben.
"Sensational"
Habe noch NIE ein so sauberes hotel gesehen. Extrem freundliches Personal Jedem zu empfehlen, gute lage. immer wieder. SUPER
"Super Stadthotel"
Dieses Hotel kann ich nur weiterempfehlen. Die Lage am Loop ist einfach perfekt. Alle Sehenswürdigkeiten erreicht man bequem zu Fuss. Das Delux King Zimmer war relativ geräumig und das Badezimmer war gross und hatte genug Ablageflächen. Auch die Zimmerreinigug war wirklich super
Dieser Gast hat keinen Kommentar abgegeben.
Modern & clean rooms, great location. Good value! Breakfast buffet was a little disappointing, not a great choice. You're better off eating out.
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"BESTE LAGE IN CHICAGO"
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"great location"
booked a suite as we were three adults but the suite was right by the elevator shaft and the elevator caused rumbling and shacking in the room so we had to move to a lesser room - we were crowded and since we paid in full in advance they did not adjust room price but did offer free wifi and one breakfast - not sure it was fair trade.
"Great Experience"
It went very well, the staff was fantastic. If we needed anything, which we did, they were able to assist us. The only negative thing I saw was a stain on the sheet over laying across the bed, which was disgusting. Other than that it was a great experience.
"Wishes shall be granted...."
The hotel staff went above and beyond so often, we were floored. We asked for a newspaper and a staff member went to Walgreens to get us one right away - on a Sunday! The room service staff was extremely polite and respectful of our privacy upon delivering us our breakfast. We asked for our photo to be taken and the staff let us pose with real guitars […] from the surrounding decor! The valet parking is worth every penny!! Take advantage! The best benefit was that the hotel offers a complimentary service of having your luggage stored in a secure closet and tagged for pick up while you tour the city! (Check out time was at noon, but we wanted to sight-see. The valet parking allowed us to keep our car parked until 5:00pm. We then had the concierge lock up our bags so we could tour the city, worry -free! ) ZERO complaints! Mehr
"Nice location between shopping and the theatres"
Good Hotel at a reasonable rate. The hotel is in very good condition, rooms are good size. Maybe only lacks better restaurant but who cares, too many other options nearby on walking distance. Super close to Chicago and Oriental Theatres and the Art Institute.
"Great location, unique hotel"
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"Very friendly atmosphere..."
I will certainly stay there again. Good food, location to other restaurants within walking distance. Fun atmosphere in the cocktail lounge, 2 restaurants with different types of food/atmosphere in the same building. Close to shopping district, with souvenir shop in the same building for last minute needs. Drug store chain store located just across the […] street for prescription/toiletries needs. GREAT EXPERIENCE AND STAFF !!! Mehr
Wow! We are beyond excited to read your glowing review. It is wonderful to know that our staff helped you have a great experience, and we are absolutely thrilled to see that you checked out our bar and dining options. We are really looking forward to launching a new restaurant concept this summer, and we would love to welcome you back so you can experience that as well. We are beyond excited to see that you enjoyed our fun atmosphere, and we appreciate your feedback. Thanks so much!
1 Antwort von Hard Rock Hotel Chicago"great position"
Very easy to get to all the must see places in downtown Chicago. Breakfast and mini bar expensive but otherwise very comfortable. Staff very helpful both in normal duties but also handling unusual (but legal) requests. I have stayed here before and would do so again
"i like the Hard Rock, but won't stay again"
Everything was so great ! We even played pool. Only two things will keep us away: We prefer a restaurant on property and the lighting is very dim in the room.
It looks like you had a fun experience at our hotel, and we are so happy to see that you had a great stay. We appreciate you sharing your thoughts with us so we are aware of what to improve, and we are beyond excited to be launching a new restaurant concept this summer and hope you'll try us again and check it out. Thank you very much for your review!
1 Antwort von Hard Rock Hotel Chicago"Excellent staff, really knew the sights and sounds"
Great location and very knowledgable staff. All their recommendations for resturants and entertainment were a hit. Would definately stay there again.
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"Perfect venue for Chicago Theater event and shoppi"
Stay at the HR in Chicago was fantastic. We were right around the corder from the theater for the concert. The hotel was clean and very polite staff. Great place to stay!
Wow! We are absolutely thrilled to see that you had such a fantastic stay at our hotel. It looks like you enjoyed our location in the heart of the city, and we hope you had a wonderful time seeing the show. We are beyond excited that our staff helped you have a great experience at our clean property, and we appreciate your comments. Thanks so much for your review!
1 Antwort von Hard Rock Hotel Chicago"Nice hotel, very convenient location"
The Hard Rock is a nice hotel, but a little overpriced. You are definitely paying for the Hard Rock name. The hotel was very clean, staff professional, and the bar had excellent food. There was nothing that really stood out as special, while the staff was professional, they weren't overly friendly. While the rooms were clean and well maintained, the […] little things stood out to me, like the sub par shower head, the remote control on the TV didn't work, etc. The best part of the hotel was truly the location. It was right in the middle of everything I wanted to go to, like the Chicago Theater and a couple of specific restaurants. Under the same circumstances, I would stay again, but I wouldn't necessarily seek out the Hard Rock at their prices. Mehr
Thank you so much for sharing your comments and concerns with us! While it is great to see that you enjoyed staying at our clean, centrally located hotel, we wish that we could have impressed you more. We really value your feedback regarding our staff and amenities, and we appreciate your review so we are aware of what we can improve for a more positive experience. We hope you will try us again so you can experience what we are really about!
1 Antwort von Hard Rock Hotel Chicago"Below average for the price"
The room was consistently hot! Apparently the temperature is not controlled in the room because I had the thermostat on 50 and it never got below 75. I ordered room service three times and they never answered. I always had to be called back from the desk answering.
We apologize that you were not more comfortable in your room. It is very disappointing to see the inconveniences you encountered at our hotel, and we are so sorry that you did not enjoy better service. We appreciate you bringing this to our attention so we can address this and improve. Thank you very much for your review!
1 Antwort von Hard Rock Hotel ChicagoDieser Gast hat keinen Kommentar abgegeben.
"Close to Walgreens and Starbuck's!"
The valet were nice, and the front desk people were fun to talk to. I use Q-tips every night and forgot to bring some. When I opened that box in the bathroom that included them in it, I was excited.
We are absolutely thrilled that everyone provided such outstanding service throughout your stay, from the front desk to the valet staff. It looks like you really enjoyed our amenities, and we are glad you were excited to stay at our hotel. Thank you so much for your review!
1 Antwort von Hard Rock Hotel Chicago"Very central location!!"
We just stayed for one night and didn't have the time for breakfast but we liked the atmosphere in the hotel.
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"First class service"
My boyfriend and I stayed stayed at the hard rock hotel downtown for his birthday and couldn't have been happier with our experience. It was a great price for Easter weekend and the staff was so friendly and laid-back they made us feel right at home as soon as we stepped into the lobby. We didn't realize we needed a credit card to have on file for the […] hotel and they were super nice about it; worked with us and we figured it out. Also, we accidentally missed our train Sunday morning so we had to stay another night. Zach, who was especially our favorite, gave us a discounted rate for the extra night we had to stay. On another note the lobby had a pool table and Sunday evening my boyfriend and I played a few games. Somehow we managed to accidentally hit the light fixture above the table with the pool cue and ended up breaking one of the bulbs. We felt so terrible and started to clean the glass up. No more than 15 seconds passed before the concierge and a maid carrying a broom were at our side. I was really worried that we might have to pay for the damage and the only concern the staff had was if we were ok. I repeatedly started to apologize until the concierge finally just looked at me and said, " Really it's ok. Just have fun and enjoy yourself, no worries." My boyfriend and I can honestly say that overall our experience at the Hard Rock Hotel in downtown Chicago was the best we have ever had in any hotel. We would absolutely recommend this hotel to anyone. Mehr
"Hard Rock, Chicago"
Great historical building convenient to Malinnia Park, shopping, and Merchandise Mart. But small rooms
"Hard rock hotel chicago- good"
Everything was pretty good about this hotel. It's pictures definitely represent what it really looks like and it's extremely clean and comfortable. The only negative was that the service was a little slow when we were having a microwave delivered to our room. Overall good though.
"Hard Rock Chicago - Convenient but Generic"
Apart from the guitars on the walls, this could be any hotel anywhere in the world. Rooms were clean and functional but plain and the 4th floor bar looked and felt more like an office cafeteria than a hotel restaurant. Only the lobby had any glitz at all. Would stay again but not at the price of a boutique 4* hotel. Very convenient location.
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"Hard Rock Hotel - Chicago"
Stayed over spring break and the location was great. I booked because the room was larger than the normal hotel double room. However the extra space ended up being wasted space because there was a wall in the middle of the room which made the other half unusable except to store luggage. Also in our room the furniture was a little worn. Bed was fairly […] comfortable. Staff very friendly. Mehr
We are glad to see that you enjoyed Spring Break at our centrally located hotel, but we wish you had been more comfortable in your room. We offer a variety of upgraded room types and would love for you to check those out, but we appreciate you sharing your thoughts with us so we know what to improve to provide more positive experiences. Thank you so much for your review!
1 Antwort von Hard Rock Hotel Chicago"Hard time at the Hard Rock"
Stay was great, room was stylish, large and comfortable. But it was dark - not enough lighting in the room. Could not even see the closet at night. Also the mattress was way too soft and lumpy.
We are absolutely thrilled to see that you had such a great stay at our hotel, and it looks like you enjoyed our stylish, large and comfortable rooms. We appreciate your comments and concerns so we know what to improve, and we hope to welcome you back again soon. Thank you very much for your review!
1 Antwort von Hard Rock Hotel Chicago"great stay"
they let me check in early and the staff was fantastic
It is wonderful to see that our staff was so fantastic throughout your stay! We are thrilled that you were able to check into your room early, and we hope you enjoyed your time at our hotel. Thank you very much for your review. We hope to see you again soon!
1 Antwort von Hard Rock Hotel Chicago"HARD ROCK HOTEL - CHICAGO"
ALL IN ALL THE HOTEL WAS OK. THE FOOD WAS NOT THE GREATEST AT THE HOTEL. BUT IT WAS PASSABLE FOR ALMOST UPSCALE. THE VALET SOMETIMES TOOK A VERY LONG TIME TO BRING THE CAR AROUND. I STILL TIPPED THE GUYS $5 EACH TIME in and out THOUGH. ALL IN ALL, THEY NEED WORK AND I AM SURE THEY WILL GET IT DOWN PAT. WE WILL STAY THERE AGAIN IF OUR NORMAL SPOT […] IS NOT AVAILABLE WHILE IN THE WINDY CITY. Staff was polite and professional. One of the Valet guys kept dipping under the counter to pick his nose, but other than that - they were all pretty polite and courteous. All in all it was good. Can I call it GREAT - maybe next time - they are the new kids on the block - maybe they can get to that 5th star??? Mehr
Thank you very much for sharing your thoughts with us! We are disappointed that your experience did not rock more, and we sincerely apologize for the inconvenience you encountered at our hotel. It is great to see that the staff was courteous and polite, and we appreciate your feedback so we know what we must address to improve. We hope that you were comfortable in your room and that you also had a wonderful time exploring the city!
1 Antwort von Hard Rock Hotel Chicago"The banging drove me crazy!!!!!!!!!!"
The Hard Rock Hotel was not a bad hotel, the staff was friendly and informative, and when I had a few issues they were on the spot with a resolution. We had a wonderful view. The rooms were contemporary, but for the amount you spend per night you would expect the suite to have a microwave and fridge included. We were booked in a handicap accessible […] room without requesting the feature, so there were alot of things missing from the room. The bathrooms were nice but very dark. The worst part of the hotel is the constant banging from the elevator doors....OMG.....I noticed the noise when I tried to take a little nap. I thought it was a child constantly jumping out of the bed above us. I called the front desk and they stated that it is the elevator doors opening and shutting above us and when there is alot of traffic you'll hear it more often. Unfortunately the hotel was booked so we could not move, we were compensated with a free breakfast buffet instead. We slept with the TV on to drown out the noise. The next day because of the noise and handicap accessible room we were moved even higher and needless to say the noise was still present. We also had a big black spider in our new suite and could not reach him. Hard Rock is an ok hotel, if you can drown out the constant banging. I am happy I did not pay full price for this suite. For my next Chicago visit I will try a new hotel. Mehr
Thank you so much for taking the time to share your thoughts with us! We are thrilled to see that you enjoyed a wonderful enhanced city view, but we wish you had been more comfortable in your room and sincerely apologize for your experience. It is great to know that you brought this to our staff's attention immediately so they could address the issue, but we are so sorry that you did not enjoy a good night's sleep while you were here. We sincerely appreciate you sharing your comments and concerns with us so we know what to improve and provide more positive experiences in the future. We value your feedback and are grateful for your review!
1 Antwort von Hard Rock Hotel Chicago"Hard Rock Hotel Chicago Close to shopping & sights"
The location was great. Right on Michigan Ave- close to the Art Institute and the "bean" and just a few blocks from State Street for shopping and the several theatres.
Thank you very much for your glowing review! It looks like you loved our central location in the heart of the city, and we hope you had a wonderful time exploring Chicago. We are glad to see you enjoyed your stay at our hotel, and we hope to welcome you back again soon. We appreciate your comments!
1 Antwort von Hard Rock Hotel ChicagoDieser Gast hat keinen Kommentar abgegeben.
"Hardrock Downtown Chicago"
Great Location on Magnificent Mile. Our Room was clean but our bathroom had a terrible odor when we walked in and the odor was there our entire stay. Great Fitness Room!!
We are so happy to see that you enjoyed our location on Michigan Avenue, but we sincerely apologize for what you experienced in your bathroom. Thank you very much for bringing this to our attention so we could address this. It is awesome to see that you loved our newly renovated fitness center, and we hope to welcome you back again soon. We appreciate your review!
1 Antwort von Hard Rock Hotel ChicagoDieser Gast hat keinen Kommentar abgegeben.
5 Stars!!!!
Thank you very much for your glowing review -- we hope to welcome you back again soon!
1 Antwort von Hard Rock Hotel Chicago"Hard Rock Hotel in Chicago - great location"
Great location and larger rooms than some in the downtown Chicago area. One slightly disturbing thing was the hotel shampoo, conditioner, etc... were not sealed. Seems that they were instead refilled from a larger bottle. Didn't bother my girlfriend and I too much but would much rather see these new and sealed.
"Chicago Trip"
The location of this Hotel was fantastic. However, I feel for the money I paid I could have got a better hotel.
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