Super 8 Motel- Elizabethtown - Elizabethtown

i only have one complaint i dont know if it was hotels.com or the staff but i paid for a queen smoking and got a full nonsmoking that sucked but the people was so nice i didnt say anything to them

Rubber pillows and dark stain on pillow case is just not acceptable and the mattress was not comfortable at all...also had to pay in advance

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Our Non-smoking room seemed to smell more like an old smoking room, also, the heating unit did not work on auto. Otherwise, the people are very friendly and effecient and the Hotel is well located.

It was a very nice, well maintained hotel and an excellent price.

Overall very good service- inexpensive- Waffel House right next door - only had one problem with the toliet and they addressed it-

we had a nice stay at this motel. the front desk staff was awesome, the room was of good size, the air conditionar however, needed to repair, you could not change the temp of the room, so we were hot all night long. the pool area, the signs need to be changed, one says it opens at 9, the other at 10, then there is one that gives 2 differant age groups […] of when they can swim with out a parent. the signs needs to be the same not all differant in the pool area, confusing. The housekeeping superivisor, i ran into in the hallway, very very rude. otherwise a nice stay Mehr

We stayed for two night and it was better than we expected by the reviews. The rooms were clean, but did not have enough plug ins. The min-fridge was not plugged in so you couldn't put anything cold in there but we rearranged the room a bit and were happy. Beds were a little too hard and pillows were so thin they were almost non existent. Next time […] we will be bringing our own pillows. Overall not the worse hotel ever but a good deal for the price. Mehr

I was surprised to walk into a Super 8 and get serviced like I did. The people were extra nice and friendly. The pool was clean. The bed was in heaven to sleep on.

room was dirty. Had not been vacuumed in a while. Lots of dust non carpet against wall and behind chair. Full size bed wen it was supposed to be queen

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I was very impressed with the over all stay! Every things was clean and nice. The indoor pool was perfect! We will return the next time we are in town! Oh yea, there was a plastic matress covering on the mattress to prevent spills from ruining it and I suppose to prevent the speed of bugs-I really appreciate that feature!!!

We arrived very late at night. We originally booked a room with 2 queen beds, but ended up with a room only containing a single queen bed (since it was so late, we just stayed). The next morning I asked to be moved, and they were extremely accommodating. However, we then ended up in a "no smoking room" that had clearly been recently smoked in (the […] previous occupants were even nice enough to leave the window open to air it out!). When I informed the manager (I didn't request a new room, since he had just moved us), the cleaning staff came in and cleaned again and sprayed some air freshener. The manager did tell us if we'd like another room, we could move but it wasn't worth the bother for us. The hotel is very old, but they clearly try to keep it up. It wasn't the hotel or the staff, as they were more than accommodating, just the lack of respect by the smoking guests in the non-smoking room. Having a small child and asthma, it was irritating that someone would be so inconsiderate (especially since it isn't a huge hike to just walk a few feet down the hall and step outside). Mehr

If you want a dependable room for the price...this is ur cup of tea. The customer service staff great especially Sarah!

We spent two nights here and didn't have any problems during our stay. The hotel was decent and clean.

Just fine

Hotel was recently remodeled. Room was reasonably clean. We had to move the microwave in order for the cord to reach an outlet. Our key cards stopped working. I made a quick trip to the front desk and they quickly corrected the problem. When we walked in, housekeeping had cleaned our rooms well, and even made a comfy bed for my son's stuffed dog he […] sleeps with. This was a nice extra, making me feel like they really cared about our satisfaction. The pool was a little dirty around the edge, but okay. Overall, satisfied with our stay. For the price, it wasn't bad. Check-in and check-out were quick and easy. No elevators, only stairs to the second floor. It's not a four-star hotel by any means, but worth the price. I would stay here again. Mehr

Manager was rude as could be...Clerk wanted to borrow a cigarette...to much clorine in the water...the pool had grime around the edge....Room smelled really bad...beds were dirty....the carpet in the room was dirty so dirty that my 2year olds feet were black as could be after running around in the room...the rate was cheap but next time i will pay the […] extra for a clean room and good service...when breakfast rolled around they closed it down at exactly 10am and wouldnt allow anyone anything after that time...they yelled at my kids to get out of the pool and was very mean to my kids... Mehr

It was just ok. Not happy that the pool does not open till 10 am. Kids could not go with check out at 11pm. Also check in was 1pm and the room was not clean. So we had to just go to our event and check in at night.

I am yet to stay at a lousier Super 8 than this location. Knobs are missing in the furniture and there was left over food in the kitchen from previous guest. I chose the place because it was conveniently located very close to where I had business.

Family stay here for 1 night, extended to 3. Large rooms, slightly musty, unimpressive breakfast but to be expected for the price. Good value.

This was my worst experience in hotels and motels combined. The room above ours made so much noise like running and jumping. They were loud till 11pm and would wake us up at 6am with their jumping and running. We called numerous times and complained. The hotel wouldn't do anything. We did not have to endure that for just one night, but for two nights! […] They would not give us a different room or move the people above us. The manager at the hotel barely spoke English, but the other workers still wouldn't do anything to help our situation. The bathroom was not as clean as it could have been. The carpet outside of the bathroom and in front of the main door was soaked with water. Our non-smoking room smelled of smoke. They only had two pillows on each bed instead of four. They did not have a DVD player in the room. Our microwave also didn't work. There are other hotels and motels in the area, so do not pick this one. Mehr

FOR ME IT WAS A VERY BUSY WEEK AT THIS HOTEL, CHECK IN WAS FAST, MY ROOM WAS READY, EVERYTHING I NEEDED WAS THERE. THE STAFF WAS VERY HELPFUL WAS ALL OF MY NEEDS, REGARDLESS OF THE TIME. I WAS THERE ON BUSINESS. THE HOTEL IS QUIET, ON 2 FLOORS, NO ELEVATOR, FOR THE PRICE I PAID IT WAS AN A PLUS ALL THE WAY. I WOULD HIGHLY RECOMMEND THIS HOTEL IF YOU […] HAVE A BUDGET OR ARE GOING TO OUT MOST OF THE TIME. THE BEDS WERE REALLY GOOD AND HOT WATER REGARDLESS OF THE TIME. Mehr

I made the mistake of requesting a smoking room, and there was a slight odor. The toilet seat was broken. Beds were comfortable, although I did find one bug of some kind, not sure what on the sheet when I pulled back the comforter. It was dead, didn't see any others. i am hoping not bed bugs. I imagine I will know in a week or 2. We were staying for […] the Kentucky Derby, so the location was good and an easy drive to Louisville. Waffle House next door and we ate BBQ at a really good restaurant, as well. All in all we enjoyed our stay here. Mehr

we stayed two nights..on the way up and back. The first bed and pillows were not as comfortable as the second but I should have asked for different pillows. We like kinda flat ones and these were really fluffy. Just a personal preference. The night clerk was the same both nights and he was very helpful. He even changed the rooms to be downstairs to […] help my parents. The pool was clean and the kids enjoyed it! there is any kind of restaurant you could ask for near by. And to top it all off...we got the rooms on sale!!! It was just perfect for our needs...a place to sleep and hit the road in the morning. If I am ever there again...we will stay again! Mehr

My stay there was very nice. It is just down the street from nice restaurants and right next to the highway. The breakfast was rather limited, and the halls smelled a bit smokey. But, I also wasn't expecting anything amazing either.

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We were there to visit my brother and stepdaughter who are stationed at Fort Knox. Everything pointed at this hotel practically being a hop, skip, and jump from there. Not so, Elizabethtown is about 25 minutes from Fort Knox. The room was tiny, was supposed to accomodate 5 people. We left late the night before check-out because nobody was sleeping anyway. […] The room was clean but quite outdated. Front desk staff was less than cordial. There was a group of JROTC kids staying at the hotel. We were checking in at the same time and were told we'd be nowhere near them and ended up being on the same floor just 2 doors away. The staff rolled the roll-away bed up to the room and handed it off to us. Furniture had to be moved to barely squeeze it in the room and I had to pay an additional $20 for the bed! The beds were incredibly bouncy and uncomfortable. The pool was just redone recently so that was the highlight of our stay. My children really enjoyed it. This hotel would be perfect for one or two people in the room who weren't looking for outstanding accomodations and just needed a place to stop for the night. This is not a hotel I would recommend for a family vacation. Mehr

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Breakfast was as you would expect with bananas, cereal, coffee, juice, toast, day old danishes. It was a little run down, but clean and functional. Bed slept good. I have no complaints.

Not bad for the price, shower sputtered and tub didn't drain well, bed was so-so, but it's a Super 8, I slept, I left.

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Relocating and in need of short term room for new job. Everything was as expected and clean. The Contential Breakfast was not to standards for the room; juice, coffee, various small patries and only bananas daily. First day nothing was left or out before 0830. Overall experience was good.

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This hotel was by far the worst I have ever stayed in. Advertised a refrigerator in the room, there was one but it was not plugged in and there was no where to plug it in without unplugging the tv. The floor under and around the refrigerator was wet, the room smelled horrible even after spraying air freshener and opening the window. The toilet wouldn't […] flush and when the front desk was called they brought us a plunger and told us to return it to them when we were done. The lights were unplugged so we had to move furniture to plug them in. House keeping obviously hadn't done their job after the last person was there as there was trash by the coffee maker that had not been removed, hair in the bath tub and the toilet looked like it hadn't been cleaned in awhile. If we could have gotten another hotel we would have but having already had the money charged to our card the funds for another hotel wasn't available. We have stayed at Super 8 in the past and had very nice service and rooms, this one has ruined it for me, I will never again stay at a Super 8 and do not recommend anyone to stay at this one in particular. Mehr

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My sister and I were there for a stay to see graduation at Fort Knox. Overall it was ok, just looking for a place to sleep and shower, and it was cheap enough. However, the pool was very green and disgusting looking and I could not smell that any cholrine was used at all in the area. Would of been nice to use to relax after driving 13 hours.

about 1/3 cheaper than other hotels in the area and for one night can not beat it on price and value

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I use Hotels.com to find inexpensive, clean motels while I'm on the road. This motel did not disappoint. They were ready for me when I arrived, whizzed me through check in and I got right to bed in my typical but comfortable and clean room. Just what the doctor ordered!

Clean comfortable, courteous. liked the recliner. Cheerios, juice, and coffee work for me for breakfast.

The bathroom was as clean as possible considering that the grout was rotting in the shower surround. I don't fault the housekeepers, but the management for not staying on top of things, such as maintenance. The flat bottom sheet would not stay on the bed and was stained, although not necessarily soiled. The blankets had cigarette burn holes even though […] the room was non-smoking and did not smell like smoke. Won't stay at Super 8 anywhere unless very, very, desperate. Mehr

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Hotel was quite outdated and old inside. We got a pretty decent rate so I guess we got what we paid for but the bed was as hard as concrete and had plastic on it so every time you moved you were "crinkling". Bathroom was very old and had stains on sink and tub. I guess it depends on your taste but I think I'd rather pay a little more and stay somewhere […] else. Mehr

Great price for a a bed, TV, and shower. You want more you pay more.

When we checked in, the hotel staff on duty was extremely helpful, offering to carry bags upstairs - note: there is no elevator - while I carried my sleeping children. In the morning, the housekeeping staff was very helpful as well. The only problem I encountered was really my fault - the continental breakfast closed at 9am, and I thought I had plenty […] of time, but I didn't realize that it was in the Eastern time zone, so we missed it. Fortunately, there was a Waffle House and a convenience store within walking distance. Mehr

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They were not commited to customer service, the pool was closed because of bacteria and we were told we had a poolside room, They do not have a poolside room. I requested a non smoking room and got a smoking room. They wanted more money for us to change to a non smoking room. And they got ya by the gonads cause we booked on line. I still went to another […] Hotel and lost my money. Rather loose my money than to give them more. I got a nice clean non smoking room and a Hotel with a real Pool. Now I will never stay at a SUPER 8. Mehr

Hotel was not as clean as it should have been. The breakfast was by far sub standard. The pool was closed with no explanation other than "yes, it's closed".