Best Western The Inn at the Fairgrounds - Syracuse

Everything was excellent. The only drawback was the heater which needed to go on and off throughout the night to keep the room warm and it woke us up everytime it cycled.

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Very satisfied.. Comfortabel, convenient, child-friendly, athough a little over priced for the area and time of year.

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I booked a room because I needed to be in Syracuse for business and wanted to drive up the night before. The temperature when I got to the hotel was -3 Fahrenheit outside. I got my room key, and went up to the room, and when I arrived there, I found a room that was absolutely frigid. The room is not centrally heated, there is a heating/air conditioning […] unit that has to be turned on for heat. I called the front desk and was told all the rooms are like that, so I had to sit in my winter coat for two hours waiting for the room to reach a tolerable temperature to go to sleep. Mehr

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My husband and I stayed one night. It was geat!!! Bathroom was big and clean. Staff was very friendly. Breakfast was great! I will so stay here again!

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The new owner was a delight to see. We had visited this hotel before and it was OK. Now it is well looked after. Will stay again.

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Room was freezing. Took all night for it to warm up even with the heater on high. Choose the option to have pick of room. Wanted King room, gave me 2 queens. Neighbors next door ending up in huge argument at 2 a.m. lasted well until 4.... Bathroom was so cold we kept door closed all night.

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Clean room , comfortable beds, although couldn't find any movies to rent off the cable.

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Had a great time. Staff was nice. Room was clean and up to date. The only thing was the breakfast hours that ended at 9. Good place overall!

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The room was cosy and spacious and fairly clean. The location was good....only few minutes drive from Destiny USA shopping complex. Good breakfast was included in price.

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Comfortable hotel and room. Clean, nice bathroom and shower. Heater took while to warm the room (it's November), but no big deal. Free Wifi internet in the room, which was great. Free breakfast was very much appreciated. Thought that room was supposed to have microwave and fridge, but there was only a fridge. little annoying, but not a dealbreaker. […] Location was ok, didn't seem like much was nearby. Over pleased, I would consider staying here again. Mehr

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Great hotel. Clean, big rooms, great breakfast, great service. Airport shuttle is perfect!

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This hotel was a great find. Clean, comfortable rooms and appears to have been recently renovated.

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The hotel staff was welcoming, friendly, and helpful. Our room was clean and well maintained. We stayed at The Inn last year, and returned this year because we liked it the first time. Should the need arise, we will stay at The Inn again. In addition, we had dinner at the Daniella Steakhouse located at the hotel and it was, by far, one of the best meals […] we have ever had! Mehr

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After reading the reviews I ddn't expect much but was looking to stay close to the Fairgrounds and this is very close. It was very clean, even the restuarant in the hotel was very good. Overall pleased and would stay there again.

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No one was at the reception desk when we arrived. It was around 7:00 pm. The room was extremely cold. The heat was not on. It took forever to warm the room. My overall experience was just okay. The morning breakfast was just okay.

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I was in town for a conference and I had early classes, during my stay there was a party in the hallway which kept me awake till 3 a.m. I think management should have had more control over the quiet time . I go to motels to rest not to party. I will chose different accomadations when I visit in the future.

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It was clean and neat. Breakfast was great as well.

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And the price was very reasonable as well.

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Staff at front desk was welcoming, helpful and professional. Lobby neat and clean. Daniella's, the on site restaruant, was absolutely wonderful. Our room was bright, clean and well appointed. Housekeeping was excellent.

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Enjoyed my stay very much. Everything in the hotel had been remodeled recently and was clean and new..room was very quiet as it was on the top floor at the end...which is what I like. The only issue I had was breakfast on Sunday morning. There was no food in the hot server and when he did bring the eggs out they were still cold..also the bagels were […] still mostly frozen...other than that it was a great stay. Mehr

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Good location for state fairgrounds several issues with access cards on checking out day Overall good to very good, disappointed in early breakfast hours, i.e. not late enough

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Room was spacious and had a large flat screen TV and a roomy mini refridgerator. The beds and linens were comfortable. I did have an annoying fly in the room which I finally was able to kill the morning of my checkout. Although the room faced the highway there was no highway noise noticed in the room. The bathtub needs to be replaced as there are permanent […] stains in the surface and the toilet needs to be addressed for being wobbely and running without reason. The breakfast was heavy on carbs and could use more fruit. The staff was very pleasant. The interior seems to have been updated recently. The steakhouse on sight seemed busy with local patrons so it is probably good although I was eating with friends and relatives on this visit. The sign was right along the highway but it took some twiists and turns to actually reach the hotel. Mehr

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I love the convenience of the location and Daniella's, the attached , though separately owned, restaurant. The plumbing and the passing trains are very noisy. I slept with earplugs. One day, niether my room, nor the rooms of friends in the same hallway were cleaned. What's up with that? I would suggest that management offer the possibility of reusing […] towels rather than replacing them each day for guests with stays longer than one night. Mehr

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Was great while working at the State Fairgrounds during the State Fair opening weekend. Enjoyed the steakhouse downstairs. Housekeeping did a great job 'resetting' my room each day. Was disappointed that there was no pool and the cigarette smoke smell in my non smoking room.

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We stayed here one night as we attended the NYS Fair & a concert there at night. Hotel offered free shuttle service to & from Fair, even when our concert didn't get out until midnight! We ate dinner at Daniella's Steakhouse attached to the hotel. Prime Rib was EXCELLENT! Honestly have no complaints about this hotel & would stay again & probably will […] next year! Mehr

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Pleasantly surprised! Very spacious and clean rooms; Daniella's restaurant was excellent. Although a little difficult to find at first, we would definately stay at this hotel again.

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Close to major highways and otherthings ball stadium shopping malls

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We had to switch rooms twice because the rooms were not clean (bathrooms, sheets, etc). Eventually the owner or manager or some sort of higher up arrived and helped us get into a room which was clean. The staff was helpful, apologetic, and tried their best, but whoever the maid service was did a terrible job cleaning. They did finally resolve the situation […] to our satisfaction and got us in a clean, comfortable room. The experience would have been very pleasing if that had been our first room. We hope that this was just a one time experience (as they informed us that it was the maid's first week). Mehr

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There was no safe in the room, so when we went to dinner I placed my camera case in the nightstand of our room. The camera case contained our camcorder and camera. The next day, we had to get up very early to catch a train to New York City. We were celebrating my daughter passing her five year mark in completing her cancer treatment. In our haste to […] make our train I forgot our camera case in the nightstand. I e-mailed immediately from the train, and phoned as soon as we arrived at Penn Station in New York City, I called the hotel directly, speaking with the manager. I explained exactly where the case was and requested they courier it to our hotel in NYC and I would pay the cost, which they agreed to do. No-one had checked into our rooms (which was confirmed at the time), I believed there would be no problem. Three days passed and no package arrived. We were leaving NYC the next day. I called the hotel again, and spoke to the manager who “claimed” the camera case was not there, and that she had checked the room herself. She also “claimed” that she was in there before housekeeping even got in there. One of those statements is obviously false, as I knew exactly where the case was. Also, she had my phone number and my contact information at the hotel in NYC, and over that three days made no attempt whatsoever to contact me to inform me of the theft of my valuables. DO NOT STAY THERE Mehr

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close to shopping malls with breakfast,nice flat screen tvs

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Just a good place to stay, quiet, clean and close to the Fair.

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Our room was nice, comfortable and clean. Beds were comfortable and the room appeared modernly decorated. The complimentary breakfast was not great; microwaved sausage rounds and egg rounds...kinda gross actually. I have stayed at other Best Western's and had a MUCH better breakfast included. The hotel was not centrally located, but we were aware of […] this at the time of booking. Breakfast was really the huge disappointment with this hotel. At check in, staff didn't seem pleasant, and were somewhat abrupt. Overall, it was an o.k. place to stay, but I'm not sure we will be back. Mehr

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Clean, commfortable and curtious service. What more could any one ask for?

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We were very happy there and would stay there again.

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Very comfortable room and beds.

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We have stayed here several times in the past to attend horse shows at the NY State Fairgrounds which are about a minute away. Overall, the hotel has been satisfactory for our needs. The breakfast bar is quick and plentiful, rooms are clean and staff is friendly. The restaurant staff has been accommodating and the meals, tasty. The close proximity to […] the Carousel Mall is great for shoppers. Naturally, we'll stay here again. Mehr

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Clean rooms, TV with variety of channels, good breakfast (cold-continental, hot-eggs and sausages and waffles) great value for the money.

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I stayed at this hotel after visiting Wells college. It w as very convient for my trip back to Boston

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While the room was clean and comfortable enough and in a good location, the continental breakfast was horrible! No selection, just cold eggs and terrible generic cereals that had the consistancy of wood chips. The staff wasn't very helpful or friendly.

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My biggest mistake to stay at this Best Western. They just grab your money and run, but nothing compliment in return. Very bad, rude people running this hotel that why we stay there 7-nite but parking lot always has a few cars. Breakfast items almost the same and atleast couple weeks old on everything. We had buy Mc. Donald food every morning for my […] kids. Do not stay at this place. Best Western on State Fair Blvd, Syrecuse, NY Mehr

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Only issue and it is minor, is the syrup for the waffles.

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Comfortable, clean and convenient.

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...upon arrival lady at the front desk was not very welcoming, she seemed more like to cleaner/janitor than a front desk person. ( D-) Instead of begging for the information, we just went up to our room. later that evening a young man was manning the desk, WOW... he was extremely helpful and was interested in serving the clients, also printed the information […] for us. ( A+) the buffet breakfast was well stocked on both mornings. Sincerely Bob & Celine. Mehr

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I could not get internet service. Plug on desk for equipment did not work. If it needs to have light switch iturned on then there should be a sign on the desk to this effect.

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Room was excellent, clean looked relatively new and the bed, shower, ammendites were nice. Breakfast the following day food was of good quality as well. I would stay again.

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