Four Seasons Hotel San Francisco - San Francisco

Good location close to Union Square, shopping, restaurants. Nice hotel with typical Four Seasons high-quality service from the staff. I docked it one star because the hotel itself didn't feel quite as luxurious as some of the other Four Seasons I've stayed in, and didn't have that many amenities (nice gym, but it's a separate gym but the spa which is […] part of it is not that luxurious, for example). The restaurant was very expensive but not a stand-out -- just go out. The bar was closed as well for remodeling while we were there. Mehr

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Four Seasons never disappoint us. Friendly front desk, connoisseur was very helpful, our room was perfect and of course the location was within walking distance to all the shopping and fine dining that San Francisco has to offer. Without a doubt we will be returning..

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The hotel is located in an excellent location in SF. Very good for shopping and walking to restaurants. It is unfortunate they don't have a pool within the hotel. The lounge could offer more variety on their menu.

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Our family (2 adults and 2 young kids) stayed at the hotel and had a wonderful experience. I stay at a lot of high-end hotels throughout the U.S. and the Four Seasons San Francisco deserves to be in the top ranks. The service was amazing and made our stay very special. We stayed in an Executive Suite, which worked out perfectly for our family. I would […] highly recommend this hotel. One of the best Four Seasons I have ever stayed in. Mehr

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The hotel is amazing, a tranquil sophisticated oasis from the madness of Market Street. The rooms are very generously sized but it's the staff that make the hotel top class, helpful, friendly and always smiling. Couldn't fault the stay at all!

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Great Hotel. Wonderful food and service

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Great experience well worth the money to stay there, loved the suite

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The staff was exceptional, room was very nice and set up for us with a made up roll up bed! They provided some free transportation for us allowing us to get to our dinner reservations in style. The fitness center was amazing! The staff there was extremely helpful, you must see that place. I really enjoyed staying there and would recommend it to all […] . Mehr

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Great hotel and service. First time stay there and very impressed

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We stayed there for a weekend getaway and the hotel was perfect! Couldn't ask for more! They asked for our flight info and obtained our boarding passes online and sent them to our room so we didn't have to do a thing. Plus the hotel was beautiful in a great location.

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Two entrances to the hotel: one from the back alley way connected to 3rd (convenient if you want to go to the convention center) and one from Market Street. Both entrances bring you to elevators that take you to the lobby. From the lobby you take a separate set of elevators to your guest room. First I didn't like having to take two elevators but having […] the lobby on the 5th floor of the building is actually quite nice in the way that the lobby feels like a lounge for hotel guests only. In the morning, you can find coffee, tea, mini muffins, and a latte/cappuccino/hot chocolate machine at a self-service bar in the lobby. In the afternoon, they provide lemonade (at least on the day that we checked in). Service was absolutely phenomenal from check-in to check-out. Our room was cleaned twice a day with towels AND bathrobes changed, and toiletries replaced. Everyone was extremely helpful without being overbearing. I was particularly impressed with the efforts the hotel made to ensure that their guests stayed informed - e.g. a printed card suggested that we leave extra time between 7:30am-9am and 5:30pm-7:30pm catch a cab, and a printout was left under our door detailing upcoming street closures for the Giants parade that scheduled to go right in front of the hotel. Mehr

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Not the calibre I have come to expect from Four Seasons. Too much of a convention-type hotel feeling.

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Prompt service when requesting for extra towels. Light fixture in bathroom was dim.

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Terrific hotel. Great services. Attentive staff. Seasons Restaurant service was also attentive! Food was so-so. Eggs were cold and canadian bacon was rubbery.

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My husband and I stayed here for our 20th anniversary and were treated like royalty. The staff spoke to us by name and the concierge personnel really know their business. The hotel is neat, clean, comfortable and has an amazing spa and fitness facilities. there is a gentleman named Phillip who is one of several quite talented jewelers in the hotel's […] jewelry store. Phillip has a keen eye for detail and his pieces are magnificent. The jewels are a must see experience! The Four Seasons Hotel puts the lux in luxury! Mehr

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Excellent hotel and staff. The room was big and the bathroom was very good. Housekeeping did an excellent job as well. Also, good location on Market St. Best health club in the city. My biggest complain would be having to pay for internet. It is absolutely ridiculous that a hotel that charges these type of room rates charges an additional amount for […] internet access! SFO is the tech capitol of the U.S. I don't want excuses like "our competitors like the Ritz and St. Regis also charge for internet." If you have status with Starwood you DO NOT pay for internet at the St. Regis. If you have status with Marriott I think you don't pay for internet at their hotels including the Ritz. If you have status at Hilton you don't pay for internet at their hotels including high end Conrads. I stayed in several Conrads in the last 9 months including Hong Kong, Singapore, Bangkok, & Bali and DID NOT pay for internet at any of those hotels because of my status with Hilton. Include free basic high speed internet for all hotel guests. If someone wants to have super high speed internet for video, charge them an extra $10. The bar/lounge food could use some improvement. The overall appetizer selection is a little too foo foo. Include more local items such as crab cakes, calamari, large shrimp cocktail. Overall a great hotel. Mehr

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Overnight parking charge was a surprise. But I guess that's life in the big city! The lounge is amazing!! Wish it closed a little later ;)

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We enjoyed it very much. The hotel was in a very good location for us relative to the places we wanted to visit (Union Square shopping and restaurants, Ferry Building, access to Sausalito ferry). Nice room, quiet hotel.

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The staff at the hotel was amazing! Upon checking in around 1:30pm they found out it was our honeymoon and immediately moved us to the top floor of the hotel (floor 17) with no questions asked. The room had an amazing view, was large, spacious and incredibly clean! Also, later that evening we received a knock on the door and the hotel brought us chocolate […] covered strawberries and Prosecco complimentary... what a way to start the trip! The concierge at the hotel (especially Joe) was incredibly helpful.. he gave us some really nice local restaurants and also coordinated comedy show tickets for us. I would definitely recommend this hotel!!! A little expensive but for a special occasion it was wonderful! Mehr

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The Best of San Francisco - Everyone working at the hotel are professional, & yet, personalize their services allowing you to truly relax while enjoying the ambiance.

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A lovely hotel for a short getaway! Very well located in the city centre, yet quiet and relaxing. The staff was outstanding, and the exercise facility a true delight!

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We stayed in a suite, the room was white-glove clean, tasteful and fresh decor. the staff was incredible. Concierage is one of the best I have ever dealt with.

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After staying at the St. Regis on Fri., we booked The Four Seasons on Sat. This was strictly a "leisure trip", as my 12 year old son and I book 4-5 star hotels when my wife goes out of town on business. A very uppity attitude for a very mediocre hotel. Room was comfortable, but so is my sofa. No real show stopper amenities. If you have ever stayed at […] the St. Regis, you are well aware of what I mean. (when you can open and close the drapes from your bed, you got it goin' on!) As we had just came from The St. Regis and experienced their "open 24hr." Indoor lap pool with towels the size and feel of fluffy bed sheets, we simply wanted to use The Four Seasons pool......oh nay nay! I could, but my 12 year old son, nope. He could however use the Marriot's pool... Out the front door, left on Market and around the corner. Walk through the lobby and follow the signs....huh!!!! My son keeps a log book of each hotel we stay at. This was redonkulus!!! They have forever lost a future and past customer.This one ranks right down there with the most mediocre of them for the price. He usually spends more than I do as he gets to order room service and live it up. This whole experience kind of put a damper on that. We ended up eating in Japantown just to take our $$$ elsewhere. To top it off, the front desk asked which paper I would like at my door in the morning. The WSJ please, I replyed. Next morning, nada... Oh well. Mehr

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Our room wasn't ready at 5pm when we checked in. The hotel staff was very courteous and apologetic about the situation.

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The staff, from housekeeping to the concierge to the bellman were all outstanding. They were enuinely helpful and kind. The room was comfortable, spacious and well appointed. The bathroom was large and a great layout. The only thing I would change is to add another outlet in the bathroom or a mirror in the bedroom area so two people can get ready more […] easily. The workout facility was the largest and nicest I have found at any hotel and the lobby Entry and Lounge areas were decorated beautifully. Absolutely loved everything about this hotel. Mehr

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The worst experience ever, would never recommend this hotel to anyone. Worst location, service, rooms, sport club. Barely 4 stars not 5 stars! Shame on the brand name of four seasons. Massively overpriced.

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We usually stay at Four Seasons Hotels around the world and sadly the one in Market St, San Francisco fell short of the mark. The hotel has an awkward entry between the ground floor and the lobby floor that takes you to the rooms. So you end up taking two lifts each time you go in or out of the hotel. The friendliest of all the staff were the doormen, […] they were very pleasant. Probably because they always had one foot out the door. The room was over priced for what it was and five star service was sadly missing. An example was being handed our evening water bottles without a turndown service, even after we advised housekeeping that we would be leaving the room in 10 mins. I know it was a single incident, but hey we were only there for three nights. We didn't eat at the hotel so can't comment by the decor of the hotel lacked in our opinion. The open areas were sterile and lacked atmosphere to make you want to stay indoors. I don't think we would stay there again by choice, sad because we thought we had found our hotel chain of choice around the world. I guess not all Four Seasons properties are created equal. Mehr

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Great location , close to everything, cortious staff , clean and comfortable rooms, hotel honored all our special requests.

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The hotel was very nice and central to many stores and restaurants. I think I got a fairly good deal for the nightly rate booking through Expedia. If I were to make reservations directly, I think I would not stay there because of the price. Parking was $58.14 per night including tax and I was not told that in advance. The restaurant was also very expensive, […] $64 for 2 omelets and coffee. When we checked out, there was a $64 charge to our room for a breakfast that we did not consume. It took the front desk guy a while to decide if he was going to take it off or what he should do about the situation. He finally did remove it from the bill. I would recommend this hotel to people only after they new how much all the extras were going to cost. Mehr

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It was all good, especially the attention afforded us by the manager.

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Love this hotel.... come back every year. It truely lives up to the 5 star rating! Worth every trip on Black Friday shopping for the ' just out of the way' convenience.

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Loved the room, loved the service, loved the convenient location...will definitely stay there again whenever we go back to SF.

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My second stay here and I will use this hotel again.

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Great hotel. Great location. Super customer service. Wonderful experience. Only negative-family friendly pool (at the nearby Marriott) was inconvenient and unpleasant.

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Great hotel. Great location. Super customer service. Wonderful experience. Only negative-family friendly pool (at the nearby Marriott) was inconvenient and unpleasant.

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You can tell its a 5 star hotel. Super clean, delicious beds, big TV. It is located about 1 block from Union Square where all the nice stores are and 4 blocks from Chinatown. Walking distance to almost everything.

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Overall fab location, superb condition and good service. A few little glitches tho.....too little towels in the room, no sofa bed made up by 8.30pm for a 4 year old, 15 min wait at breakfast for service. Having just been at 4 seasons beverly hills, this wasnt as good. Overall still great but not paying as much attention. Girl on front desk terrific […] though, and guys on the front door. Mehr

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