Hotel Le Germain Montreal - Montreal

While this was a comfortable stay in a nice location, it is not really a first-rate hotel and it is therefore overpriced. Problems included: breakfast very crowded (went a whole 40-minute breakfast without once being offered coffee, and they were constantly out of half the items offered); only one guest elevator, which made room access slow; turndown […] service some nights but not others; very skimpy supply of towels. And, with respect to all of these things, there was no attitude of apology or striving to fix it, but more a sense of annoyance that we noticed. Mehr

Great Lobby, Service, and Car Service - room decor was fine but not particularly striking

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We had a great time at this hotel and the staff were wonderful. Highly recommend this hotel.

We booked our stay at the pricey Le Germain in Montreal as we were traveling for our anniversary. We were married 5 years ago in Toronto and, for that weekend, we stayed at Le Germain Toronto- an excpetional property with extraordinary service. I'm happy to report that Le Germain takes their service quite seriously, and that carried through to the property […] in Montreal. We were originally booked in a Superior Queen Room facing the street (room 801). This was a VERY closed-in, tight room and it was quite uncomfortable for two normal-sized adults. The furniture was in reasonably good condition but the bed was horribly flat. Additionally, we found it odd that there were no drawers in the room- just a few shelves above the ample hanging space in the closets. The net result was that when we unpacked our socks and underwear we had not choice but to put them high-up on the shelves above the hanging racks where it was hard to see/reach. However, the first night were were there (in the front-facing room) we were kept up nearly all night with noise from the building across the street where men were working overnight (from 2 AM- 6 AM) loading (loudly) garbage and debris into a commercial-sized dumptster. Mind you, until recently, I've lived in downtown Manhattan, New York City for over 20 years. I am CERTAINLY accustomed to city street noise, but this was insane. To the credit of the hotel and Dan- who was fabulously helpful- when we asked to be moved to a rear-facing room, they had none in our class so they gave us a complimentary upgrade to a Deluxe King Room (507) in order to accomodate us. Indeed, the room was significantly larger and quieter, facing the back. Still, the bed was very soft/flat and we both suffered aching backs for the remainder of our stay. This is definitely not a luxury property. It's perfectly nice, clean and very well situated for getting around town. I think that, having stayed at the far superior Le Germain in Toronto, we had a very different expe Mehr

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Centrally located and convenient hotel. The room was large with contemporary, comfortable decor. The staff were fantastic, some of the best, most polite I've encountered. They made everything easy for us. I go to Montreal a lot to visit family and friends and would stay there again in a heartbeat.

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I really enjoyed my 4 nites at Le Germain. Staff were welcoming and helpful. Lobby was comfortable and restful. Room decor was unique and modern but not pretentious. I thought the electronic signal for privacy or room cleaning was innovative. Wi-fi worked flawlessly, breakfast was very good (but the same everyday) and apples on every floor were a nice […] touch. Fitness room was okay. I will definitely stay here whenever in Montreal, a nice change from the big chain hotels. Mehr

Great Location, cool boutique style hotel. I have stayed at the new Le Germain in Toronto next to the AC center as well this month. Both hotels are nice, but the Montreal one is aging a bit. The A/C was hard to keep a constant temperature and the hotel shower was marginal (just a drip). Great hotel though, and the service was good. Front desk was friendly […] and helpful. Would definitely recommend for anyone wanting to stay a block of St. Catherines street in downtown Montreal. Mehr

We thoroughly enjoyed our stay at Le Germain. The room was great and we enjoyed little touches like a floor reading lamp next to two chairs so that when one of us was sleeping, the other could get up, read and not disturb the other. The staff was great! Very helpful. They would go out of their way to help you with anything you wanted. We would definitely […] go back there again. Mehr

There were no plates, silverware of food available for over 20 minutes. Coffee machine broke down and took a while to fix. Overall, I was extremely disappointed with this service.

Très bien mais un peu cher. Pas de piscine

Hotel muy bien situado, en una zona de edificios altos y modernos prácticamente junto al mejor tramo de la calle St Catharine, en pleno centro de Montreal. El servicio es excelente, muy atento y colaborador con todas las cuestiones que le planteamos: cómo llegar al aeropuerto en autobús, uso del Internet del hotel, etc. El hotel está considerado boutique, […] y cuenta, por ejemplo, con sábanas de hilo de algodón egipcio, un baño con todos los complementos imaginables, un sistema de sonido Bosch o una pantalla de televisión de 40 pulgadas. Lo más destacable es la sensación de tranquilidad del hotel, de sus instalaciones y de la zona donde se encuentra. Mehr

Chambres récentes, personnel sympa. A recommander.

Hôtel moderne et extra extra confortable même qu'il est difficile de sortir du lit le matin car trop confortable. Service exemplaire et situation parfaite pour le shopping en ville.