Novotel Chateau De Versailles - Le Chesnay

Hotel ganz in Ordnung, sehr netter Empfang, Service beim Frühstück überfordert

Das Hotel ist günstig mit PKW erreichbar, verfügt über eine Tiefgarage, aus dieser Lobby/ Zimmer allerdings nur über beschwerliche Treppe erreichbar. Zimmer ordentlich und sauber, Personal hilfsbereit bei Planung von Ausflügen. Kinderfreundliche (Auf)preise, üppiges, für Frankreich untypisch gutes Frühstück, war für Kinder kostenfrei. S-Bahn nach Paris […] und Schloss Versailles zu Fuß gut erreichbar. Insgesamt empfehlenswert. Mehr

Ein ordentlich geführtes Hotel in der Nähe zu Versailles, gut geeignet für Familien (sehr faire Angebote; zB später Check-out Sonntags bis 17h) und Geschäftsreisende.

OK and relatively close to the Palais Versailles. Room is OK, but breakfast is quite pricey! Good bakery/supermarket just around the corner

Family of four, we liked this hotel. Some of the features were very basic but the staff were friendly. The restaurant was nice. The bar was nice. We would recommend it.

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This hotel is reasonably close if you are taking a family holiday in a car. It has parking at 11E per night and it is 13miles from central Paris or 40 miles from Disney land. If you have a good sat nav, it's ok. Otherways if you travel by traing and metro, do not go there. Rooms could be better condition but reasonable and good tv with loads if channels. […] Apart from that, I think this hotel is good for any occasion. Mehr

We had booked a Superior with one double and two singles and got two double beds. Negatives: Hairdryer caught fire while we were using it. Hotel did not send anybody to check it out. Next night electricity in our room was out, and apparently had been for the day while we were out since the items we had placed in the mini bar were all warm and room […] was ice cold. Window leaked, floor wet in morning and constant traffic noise all night. Not that we rested that much, because I was afraid the hotel was going to catch fire and burn us alive. Positive: Good location in Versailles and fairly close to the train station Rive Droite, so travel was easy. If I had to book again I would stay away from this hotel. Mehr

Nice clean hotel, minutes from the sights of Versailles for a very reasonable rate on Christmas Day... Clean and well presented with free wifi and underground parking, just what was required. Will stay again.

A nice hotel, about a ten to fifteen minute walk to the Chateau. The staff were friendly and helpfull, we had asked for a late check-out due to taking part in the Paris to Versallies road race and wanted to come back for a shower, which they did with no extra cost so 10/10. Comfortable and clean room and plenty of space. The only blip was at the restaurant […] the meal was poor, after complianing they had offered us another meal, or not charging us for it. I would recommend this hotel. will use it again next year. Mehr

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Very comfortable family friendly hotel with excellent restaurant and in-room menu choices for adults and children. Staff very helpful and attentive to children especially. Secure parking overnight a little pricey. Very good package via hotels.com. And on top of that 20 mins walk to Chateau.

We booked this hotel as an overnight on our way to the ferry from Cannes due to massive traffic jams we were running late. Called the hotel to say we would be late - whoever answered phone had no idea what I was saying and put phone down on me! We arrived in the area at 12.30 with the full adress in sat nav! We went round in circles for half hour! Girl […] on reception answered the phone in the middle of checking us in and wr just had to stand there while she dealt with call. Room ok basic but bed and put you bed comfy! Called to order food and ask for extra pillows person had no idea what I was saying and said he would come to the room! Bought pillows but reluctant to leave them - no pillowcases - explained we wanted soup and bread from menu available all the time! Not possible - on his own on whole hotel - could not do food! Ended up raiding car for left overs ! Need better and more staff and training on customer care! We needed upgrade on SatNav! Mehr

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The hotel was an easy walk to Versailles and to restaurants. The staff was extremely helpful when we inquired about where to eat and the best train to take back to Paris.

If you like walking 15 minutes to the downtown and chateau, it is a great, safe and quiet location.

...if you travel by car. We stayed one night following visit to Chateau. Wouldn't use it as a base for Paris visit. There is nothing else going on near the hotel so you have to eat there really. Restaurant OK but not cheap. Restaurant staff very good.

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Lower your expectations and lower them again. The only rewarding aspect of this hotel is that it is within a 15-20 minute walk of the Chateau. The customer service was a huge disappointment. We requested pillows and had to call a second time for them. It took about 3 hours before they delivered them - they were befuddled as to why we couldn't suffice […] with 1 pillow per person. Also there was 3 of us and they only supplied 2 towels. Had to call for those as well. They appeared after an hour of waiting. We went to the hotel bar to have a drink and the bartender disappeared. Had to ask 3 times for service at the reception desk. We couldn't place an order for a charcuterie and went out to bring something in. Ate it there and then was told that wasn't allowed after they didn't offer us any service! If you're looking for a Motel 6 experience for big bucks, book here. If I had it to do over again, I would splurge and book at the Waldorf Astoria. Go ahead, lower your expectations one more time. Mehr

Everything about the hotel was great. When we checked out, the front desk called a taxi for us. The local custom in Versailles apparently is that the taxi meter starts the minute you say "bon jour" to the driver. Since our taxi was stuck behind a hotel vendor in a one lane driveway, we accrued close to 10 euro before moving an inch. My travel mate who […] spoke beautiful French complained to the desk. We left for the train, and the cabbie didn't charge us for our bags because of the wait. By the time I fired up the Internet at our next stop later that day, I had an email from hotels.com that the Novotel manager had been in touch and wanted to refund me the 10 euro, would I please call him. I did and it was arranged. I promised him that I'd recommend Novotel to one and all ... and I do. Mehr

Excellent in every way. Staff very accomodating and helpful. Have recently stayed at other Novotels around Europe and have found the pattern of service and excellent accomodations to be a reason to stay at others as we travel Europe.

Our only complaint (which was quickly remedied) was that part of the baby bed we asked for was broken. Within 10 minutes of the call to the reception, a new bed was brought to the room. The staff is very, very good. I speak some french, so attempted it with them, but when it was obvious I was struggling, they just spoke in English. The food in the […] resteraunt is OK. It's good for when you don't feel like going out, but there are better places in Versailles and Paris to eat. We had two children with us and they were very quick to serve the meals so that the children would not become too impatient. Also, the small play area they have in the (very large) lobby is great. They also have graphic novels (bande dessine) to read. There are giant squishy chairs in the lobby that are so inviting to sit in! For the size of the room, I found it a little expensive, but when you factor in the proximity to both the Chateau de Versailles and the train station (Rive Droite), it was acceptable. I would recommend this hotel, and we are making reservations for the end of the year. Mehr

As a foreigner traveling in France, this was my third day with a car and GPS, but this hotel was really difficult to find. I ended up parking my car and walking around to find it. Then, the parking garage was a "blast." I decided that once I got the car in the garage, I wasn't leaving. Luckily, I had visited Versaille prior to checking in. So, I only […] had to walk around to find a place for dinner. Not difficult. The surrounding neighborhood is very nice with many restaurant options. Beware of mattresses at Novotel.....they are rocks. I joke not. Mehr

This hotel was great. The personnel was extremely helpful not only in hotel matters but also in a business matter I had with the car rental. The manager personally spent about 30 minutes of her buy time to help me resolve the issue with Avis and it went great. The accomodations were much better than I expected. The size of the rooms was comparable to […] the USA and the price was great. I would highly recomend it. Mehr

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TRES BON HOTEL, BIEN SITUE, GRANDE CHAMBRE. PETIT DEJEUNER COMPLET ET BIEN FOURNI, PERSONNEL CHARMANT, DISPONIBLE. A RECOMMANDER

Cet hôtel ne vaut pas ses 4 étoiles. L'accueil est charmant mais la chambre supérieure pour 4 était franchement petite, comme d'ailleurs la taille des serviettes de bain. Nous fréquentons souvent les novotels et avons de plus en plus l'impression qu'ils économisent sur tout.

Buona posizione (anche se non così presso l'ingresso del castello, comunque a non più di 10 minuti a piedi). Molti parcheggi gratis in zona, ambiente e quartiere circostante tranquillo con molti ristoranti a distanza di passeggio. Hotel moderno con allestimenti funzionali, stanze comode ed ampie per lo standard francese, servizio efficiente. In camera […] c'è anche l'occorrente per prepararsi thé e caffé. Ottimo rapporto qualità prezzo Mehr

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Dans l'ensemble sommes très satisfaits de notre séjour. Toutefois nous regrettons le prix excessif du petit déjeuner. POur 15 euros par personne je pense que le minimum serait d'avoir droit à des oeufs frais et non à une omelette en poudre!!! le personnel devrait être plus à l'écoute. On ne se sent pas vraiment à l'aise pour un petit déjeuner tranquille!!! […] Seul bémol de cet hôtel 4 étoiles!!! Réception personnel parfait, qualité de la chambre et de la literie : parfaite. Mehr

Très bien situé près du château. Prestation de qualité et personnel très accueillant. Nous avions un enfant de plus que prévu et ils se sont mis en quatre pour nous trouver une solution immédiatement. Petit déjeuner super, gratuit pour les enfants. A recommander pour les familles qui viennent visiter Versailles.

Très bonne situation, près du château de Versaille, chambre propre, cadre agréable et équipe très sympa. Dommage que le parking soit payant ! Je recommande cet hôtel, idéal pour les familles avec des enfants.

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Hotel bien situé . Bon confort et agreable en famille.

nous avons passé un très bon séjour calme le personnel sympa

Très bien. Ttout est parfait. Personnel un peu long à servir au bar et au petit dej.

Excellent accueil disponible et chaleureux. Chambre impeccable. A recommander sans probleme

Accueil très chaleureux hotel très bien situé avec parking abordable donc sans souci de stationnement. Petit déjeuner très copieux et appréciable pour débuter une journée.Satisfaits

Et enkelt, koselig hotell i rolige omgivelser. God mat, rent og et ellers bra hotell. Litt lang avstand fra sentrum.

Très bon hôtel, bon accueil du personnel parking privé, difficile de se garer aux alentours. Chambre spacieuse et confortable.

Hotel accueillant, tarif correct Juste déçu que le parking soit facturé...

L ACCUEIL ET L HOTEL SONT PARFAITS.LE RESTAURANT PAR CONTRE EST A EVITER (2 HEURES ET DEMI POUR MANGER UN PLAT ET UN DESSERT!!!!) UN SERVEUR QUI NE COMPRENAIT RIEN A CE QU ON LUI DEMANDAIT......ENFIN UNE QUALITE DE PLATS TROP JUST

This hotel is really nice and well situated. The service is excellent.

Hotel ideal para conocer Versalles

bien, personnel tres gentil hotel tres calme, propre,parking pour la voiture merci

très bel hotel. personnel très accueillant

Nous avons trouvé un super acceuil du personnel a notre arrivée. Malgrès un petit soucis de chambre (odeur de vomi !) nous avons eu une nouvelle chambre immédiatement . Le restaurant est très bon avec toujours un personnel agréable. Seul bémol le parking à 11euros la nuit trop cher et bien sur pas de place a proximité de l'hotel. Surprise par le nettoyage […] de l'hotel présence continuelle du personnel de propreté très appréciable . Mehr

Hotel de très bonne qualité. Chambre spacieuse et propre. Personnel à l'accueil très agréable. Idéal pour séjour avec enfants. Je recommande vivement (mention spéciale pour le risotto !!!! Un régal !!!!).