Extended Stay America Austin - Downtown - Town Lake - Austin

Wir hatten vom Zimmer aus einen schönen Ausblick auf die skyline von Austin, was bei Nacht auch schön anzuschauen war. Leider gab es keinen Wasserkocher für Tee. Die Telefonanlage hatte zwischendurch eine Störung. Es konnte nur rausgerufen werden. Raumreinigung war 1x nach 3 Tagen. Leider gab es in dem Zimmer über uns nach ein paar Tagen einen Wasserschaden. […] Leider bildete sich sehr schnell bei dem feucht warmen Klima Schimmel an der Decke. Als wir reklamierten bekammen wir aber sofort ein neues Zimmer angeboten. Das Bad hatte zwar einen Lüftungsschacht, aber keinen Ventilator der die feuchte Luft sofort abzieht, wie wir auf nachfrage erfuhren. Wir mußten zum lüften immer die Badtür auflassen. Es gibt eine Waschküche zum Wäschewaschen was ich sehr praktisch fand und auch einmal gebrauch davon machte. Man muß beim Geldeinwurf für den Trockner allerdings aufpassen, dass man nicht ausversehen den falschen Trockner drunter oder drüber mit Zeit auflädt. Da sie ein gemeinsames Bedienfeld und Geldeinwurf haben. Was mir leider zuerst prompt passiert ist. Das Personal war trotzt der sich leider immer wieder auftretenden Probleme oder Wünsche nach neuen Hantüchern oder Kleenex immer sehr freundlich und reagierten sofort, was den Aufenthalt sehr angenehm machte. Wir würden nochmal dort buchen, weil die Lage und Ausstatung des Hotels für diesen Preis in Ordnung waren. Mehr

Authentische Expedia-Gästebewertung

I stayed there for one week in may 2012. The usual american hotel with one-glass not really isolating glass (sound, temperature), thin walls, loud Air Condition, loud and big fridge. The value was OK and a lot cheaper than the usual hotels around the conference center. Unfortunately I was putting an open chocolate on the shelf where a couple of hours […] later lots of small animals were crawling around. So keep everything in the fridge. When I removed the chocolate, I never saw small animals again. The sheets and towels were fresh but the blanket was definitely not (hairs!). Bat bride and downtown is only 10-20 minutes away (by feet) or one bus stop (5-10 minutes be feet). Several restaurants (Whataburger, Hooters, ...) are right beneath the hotel. The recreational area around the lake is not far away either. If you have a bike, this could definitely improve your possibilities. Mehr

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We stayed for the Cap Tex Triathlon. Rooms were not ready till 4:45. Room was not done cleaning. Not enough staff to clean rooms. Many people upset about the wait. We were told rooms would be ready at 3:00. Air conditioning was weak. Bathroom half clean. Coffee pot dirty. Booked a studio room with a pull out couch, got a standard room instead. Great […] location for race!! I'll pay extra next time. Don't need the stress!! Mehr

Authentische Hotels.com-Gästebewertung

Although a great location, I will NOT be using this hotel for future stays in Austin, TX. We were to check in at 3pm, but the rooms were not ready for a NUMBER of guests. We were finally given a room at 5pm. The room was barely clean and the AC did not work. The desk staff was apologetic, however the manager (superior) was rude and not very accommodating. […] Not worth the hassle just to stay in a great area. Mehr

Authentische Hotels.com-Gästebewertung

ive never stayed in a hotel where soap and shampoo were not available. You would think that for the price chargred to me and what was on the back of the door that simple things like soap, shampoo conditioner and even coffee and sugar/creamer for the coffee pot would have been supplied. I told the other folks at my meeting that though close to the meeting, […] which is why I picked this locationt, don't stay here. The extra drive time is worth it not to have these kinds of issues. Who knows what else is going on. Mehr

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Corners were dirty, plumbing rattled and made noise. Mattress was good.

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Authentische Hotels.com-Gästebewertung

The hotel room we had had problems with the door locking from the outside, service was ok but could use improvement.

Authentische Hotels.com-Gästebewertung

Nice, simple, fast

Authentische Hotels.com-Gästebewertung

It was a great location, price and the cleanliness of the room and hotel was spotless,.,perfect. The only negative was the building has foundation problems that cause the windows and door to not close properly with an air gap at the bottom when the top is closed. The staff was great and the room layout was perfect. You can't beat the price.

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Authentische Hotels.com-Gästebewertung

This is a perfect spot, comfortable bed, great staff...and I felt a little queasy walking in my bare feet on the grubby rug. That didn't stop us from being glad we stayed there!

Authentische Hotels.com-Gästebewertung

The bed was extremely hard. Hotel neeeds maintenance.

Authentische Hotels.com-Gästebewertung

this hotel was exactly what we needed for a stay in Austin. Convenient to downtown, Town Lake and South Congress. We rented bikes and biked everywhere we needed to go except for a concert which was a short cab ride away. The bathroom is in need of an upgrade but over all the room was roomy and quiet.

Authentische Hotels.com-Gästebewertung

Extended Stay is a great value. . .for one or several nights. This location is just across the Lake from downtown or a short stroll around the block to SoCo. Nice folks and efficient place to stay with a great price.

Authentische Hotels.com-Gästebewertung

The hotel was over-booked by 5 guests by the time that we arrived. Although we did receive a room, it was not a room with two beds as was requested. The hotel did not have a roll-away available, which led to one of us sleeping in a chair. The room did not have an iron, and the staff had to hunt one down for us. The rooms also advertised wi-fi, which […] was not working. Although the hotel was close to the Capital, which we needed on this trip, I would recommend finding another establishment. Mehr

Authentische Hotels.com-Gästebewertung

We had about 20 rooms reserved for guests for our daughter's wedding. From the very beginning, there was confusion, rudeness, and poor management. The groom, the photographer, and others had trouble checking in even though rooms had been guaranteed with credit cards. At one point, 3 hours before the wedding, the clerk was insisting the bride come to […] the hotel with her id. Not happening. One guest checked in and the room was not clean. Told it would be cleaned later, came back after the wedding and was not clean. She was comped but still! Very unfortunate as the location is great. Mehr

Authentische Hotels.com-Gästebewertung

Although the location is good—very close to the SOCO district and convenient to downtown—the hotel itself is run-down, with cheap and old furnishings and literally no frills. No gym, no pool. Bathtub/shower grout is blackened and cracked, carpet is old, chairs in lobby (OK it's not really a "lobby") are stained. Oh, and you better bring your own shampoo […] & conditioner because they only give you shampoo that's basically detergent in a tube. (When I asked for conditioner, I got a look as though I'd asked for gold bars.) Mehr

Authentische Hotels.com-Gästebewertung

For an Extended Stay hotel this was a pretty decent one. I have stayed at numerous different Extended Stay's that havent been so great. This was right across Lake Austin from the downtown area, and it was a short walk to 6th street for the night. I would definitely stay here again if the price is cheaper than the other hotels around. The only con I […] would say is that the beds were pretty firm, but still better than the floor! :) Mehr

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Authentische Hotels.com-Gästebewertung

The staff was friendly, great location, but our room smelled like a musty, moldy basement. I don't know if it was the carpet or poor ventilation.

Authentische Hotels.com-Gästebewertung

Rooms not very clean but great location

Authentische Hotels.com-Gästebewertung

Hotel room was clean. That is all I wanted. Clientele was not the best.

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The best value with easy walking access to downtown, town lake trails and congress st. And free parking. Amenities are sparse, but it's clean, well-managed and rooms on the back face the woods ! Quite a blessing on upper floors.

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Everything was good

Authentische Hotels.com-Gästebewertung

exterior of the hotel was very nice. Room was just what we thought it would be as far as unclean bathroom floors, the stale smell of pot and unclean past tenants. For the price though we didn't complain about any of these items. We just sprayed the beds and brought our own linens.

Authentische Hotels.com-Gästebewertung

Hallways and stair wells looked like that hadn't been vacuumed in weeks. Breakfast options pretty poor.

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Authentische Hotels.com-Gästebewertung

There was a smell of smoke in the entire building & room; The service was wonderful, the "To-GO Breakfast" is nice; the location was wonderful, front desk was friendly & helpful. Thanks

Authentische Hotels.com-Gästebewertung

Since the kitschy/inexpensive Austin Motel (up the street) was fully booked we decided to try this hotel. It costs about $40 more per night but is not worth that. The location is GREAT- walking distance to the action on South Congress and Downtown, etc. However we had several issues with our room/stay. The air conditioner didn't work, the toilet didn't […] completely flush, there was black mold in the shower and the shower curtain didn't even reach down to the tub (water everywhere.) Also- our flight arrived in the morning but they do not allow any early check in -nothing before 3pm. (Most hotels allow early check-in.) The boss lady at the front desk was "friendly" to me but rude to her co-workers. Other than all of that the room was comfortable with good kitchen facilities and "grab and go" breakfast for free. I probably won't stay here again. Mehr

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Great location

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Good location but suprisingly dirty. The caulking in the bathroom was black in places and gave an overall feeling of a hotel on the decline.

Authentische Hotels.com-Gästebewertung

The staff is friendly and helpful. It wasn't the greatest room but it's clean and close to downtown. I'd stay there again.

Authentische Expedia-Gästebewertung

excellent as always and perfect location for downtown and S. Congress sights and sounds

Authentische Hotels.com-Gästebewertung

The hotel was just ok, the proximity to the Palmer events center and downtown, and the price made it worth the stay. Our room was not ready upon check-in time (3 pm) so we had to wait a few hours. The room was just average. The tub was dirty but it appeared to be permanent mildew, like they needed to re-grout the tub. Also, the electric outlets didn't […] work so good luck charging a phone. Staff was friendly at least. Mehr

Authentische Hotels.com-Gästebewertung

The people at the desk and the maintenance people were very polite and professional. Very nice room. Loved the location because it was a short walk to downtown.

Authentische Expedia-Gästebewertung

Great Location & good service

Authentische Hotels.com-Gästebewertung

It was okay in other respects but the cleanliness of the room wasn't up to my standards. There was visible mold surrounding the bath/shower even though it had clearly been cleaned prior to my arrival

Authentische Hotels.com-Gästebewertung

It is a great location, walkable to downtown, First street, and the park, but our room was so dirty when we got there. the bathroom was filthy, and room service never showed up the 2 days we were there.

Authentische Hotels.com-Gästebewertung

The hotel is very old and outdated. The rooms smell terrible and I was scared to walk on the carpet. We thought the kitchen would help out but with all the other problems and the terrible service I would gladly pay more and stay in a hotel that was cleaner.

Authentische Expedia-Gästebewertung

toilet was sluggish; pleasant staff; good location and good value

Authentische Expedia-Gästebewertung