Lotte Hotel Seoul - Seoul

Das Hotel ist sehr zu empfehlen. Die Zimmer sind zwar etwas klein, waren aber für unsere Zwecke völlig ausreichend.Unser Zimmer lag im 20. Stock mit einem atemberaubenden Blick auf die Skyline Seouls. Der Spa-Bereich (Schwimmbad und Fitness)lassen keine Wünsche offen. Das Frühstück sollte man nicht unbedingt im Hotel einnehmen, es gibt viele andere […] preisgünstigere Alternativen. In unmittelbarer Nähe des Hotels befindet sich die U-Bahn Station, von wo man in alle Richtungen fahren kann. Das Personal ist sehr freundlich umd zuvorkommend. Wenn man Zeit hat, sollte man an einer Hotelführung teilnehmen. Hier bekamen wir einen sehr guten Überblick über alle Zimmerkategorien, wer es etwas Gehobener möchte, sollte im Exekutivbereich buchen. Auf Anfrage gibt es einen Ermäßigungscoupon für den Freizeitpark Lotte-World und einen kostenlosen Busshuttle. Sollten wir Seoul noch einmal besuchen, wird unsere Wahl wieder auf das Lotte-Hotel fallen. Mehr

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This was the best hotel we've ever stayed at. The facility was beautiful and the service was exemplary. Rooms were impeccably clean, staff went out of their way to accomodate, the food was excellent and the location as well. The hotel was expensive in absolute terms but not in relative terms compared to the experience at other much more expensive hotels. […] THis is THE place to stay in Seoul and we will be back. Mehr

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The hotel is very well located, in the center of Seoul, easy access to subway.The hotel staff are very polite, and helpful, the sauna and gym are excelent. Thanks for the pleasent stay.

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Amazing hotel, great service and great room on the club floor. All room was recently renovated, so it was very well laid out and decorated, with everything really well thought out. The hotel is in a fantastic location, and the service was amazing.

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Conventional high quality service, no surprises.

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Great location , Great food , great bed ... what can you ask for more in business trip.

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It was a pleasurable stay...very good location :)

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Huge, clean, professional and friendly stuff. Good location.

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Next to lotte department store where you could do shopping and also grab food from the basement which is great since I have kids. And walking distance to myeongdong, land of facial mask so that put a smile on my wife.

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This hotel is extremely nice by American standards, definitely 5 star level. The rooms are on the small size, but not surprising given the fact that it is in downtown of a major city. The price is surprisingly reasonable considering all of this. We stayed in the club level in the main building, which has a room size that is a little larger than standard, […] from what I understand. It is in walking distance to a very happening part of seoul. This included a very nice breakfast buffet, as well as some other freebies such as bottled water, a stocked lounge, etc. The Kal airport shuttle line, which is incredibly nice, does stop at this hotel, costing $15pp one way. Much much more spacious and nice than a usual airport shuttle. Will definitely stay here next time around. Mehr

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The Lotte hotel is a very large hotel, 2 wings. The service is excellent, but it lacks that personal feel. There are several room styles. The club floor is enormous and the breakfast very good. The afternoon tea is just a few cakes and macarons and the evening drinks/canapes is very limited. Certainly not enough to make a full meal of as you can in […] some club floors. The location is excellent. In the middle of town. The KAL airport bus drops of and picks up at the front. Its fast and very comfortable. The staff are all very courteous and provide excellent service. The rooms are a reasonable size, not small but not overlarge either. On one of our nights we were upgraded to a suite. It was much more acccomodating and spacious. Toilets use the Toto toilet seat with wall mounted controls. A great feature in the bathroom. The only letdown was the towels. In comparison to other 5 star hotels they were small and not as luxurious. It is an expensive hotel in an expensive city. The hotel restaurants were very expensive to eat in. The set dinner buffet was around US$90. The hotel car service was great..they used a new Hyundai luxury sedan. Comparable to any BMW or Benz limo in the back seat. But an expensive ride aat around $130. The airport bus is way cheaper at $15 and stops at thre front door. Takes about 10 minutes more only. Mehr

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The servive is fast and helpful.The location is so convenience.The employees are always polite and effective.The only thing we need is more chairs at the lobby while waiting.

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Very happy , sure to come back and stay next time.

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The hotel held everything, did not leave the hotel during the 2 days conference.

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Lotte Hotel is in the best location right next to MyungDong which is the shopping district, but most of the items and restaurants are highly over priced for tourists. Hotel didn't have any chair or couch at the lobby, you actually have to go to the bar or cafe to sit down. Room was clean but super small. I had two luggage and it took the whole floor […] area, so I only had the bed to rest. Bathroom was clean but also small. The position of the toilet paper was so awkward that I had to turn side way 90 degrees to my left to reach it. The bath tub was so high, I slipped and now I got this huge black strips of bruise on my inner thigh. Overall, it was good but I will not come back here because of small room and over priced everything. Staffs were super friendly though. Dinner was at least $100 per person. Mehr

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Pricey. But the location is the key. Location is great for shopping, the hotel is connected to the department store. Taxi to the palace is about 10 minutes, very reasonable fare. Hotel offers mobile phone in each guest room. Free wi-fi--they better be free consider how much you pay for each night! Overall a very good experience.

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We stayed there for 3 nights and 4 days, the overall experience was excellent. We love the service and how polite all the staffs are to the guests. The location is perfect with the upscale lotte dept store attached to it and short travel distance to most major attractions. We would come back to stay again and again.

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Excellent hotel, clean and neat, excellent location. Things are expensive but in keeping with level of hotel. We had a double which ended up being a king with a fold away with plenty of room left over.

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when i got there the shower hadn't been cleaned so i had to call them to get it clean and the truth it was about 95% clean after they were done. Other than that it had amazing view of Seoul, great location, great food and great room layout and decoration. Service was friendly and prompt.

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Lovely stay with the family, the hotel staff went out of their way to make our daughter of 4 years feel welcome. Rained the whole time we were in Seoul but the hotel was spotlessly clean, warm and dry. The King size bed was amazing.

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The sink in the washroom is too big, leaving no space for towels or daily necessities besides it. Not too convenience. Other than this, the room is tidy and the staff are very nice and helpful. Subway station is located just downstairs. within 10 minutes walking distance to Myeongdong and only takes about HK$40 to Dongdaemun.

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I experienced my very first night in Seoul in this hotel, and I was impressed at the level of service that was shown to me from the front door and right up to my room. The room itself was very nice, the view is attractive, the bed was very comfortable, and the room lighting was all controlled from the interface at the side of the bed. The room however […] was not very big, and struggled to open my suitcase fully with it flat on the floor. The biggest life-saver however was the mobile phone supplied in my room. I used this religiously to communicate with my contacts in Seoul, without it, my night would have been a frustrating experience of trying to use pay phones to try and meet them (happy to hear suggestions on how to get around this in Seoul). Location wise, the hotel is situated right near Euljiro-1 station in Seoul, which is a few stops away from some popular places like Hongdae. Overall, the hotel gave off a feeling of treating me very special. The whole place was clean, had nice decor, and was very professional. I will definitely visit again, hopefully next time I get time to use the very comprehensive and clean fitness centre that I took the liberty of looking around before checking out at 2pm (which they kindly extended by 2 hours after asking them in advance). Mehr

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- very close to shopping malls, duty free shop and myeongdong market..its at the center of shopping heaven.. - very near to other exciting places like gyeongbukdong palace, namdaemun market. bukchon hanok village ( few mins by taxi) - quite difficult to find muslim halal food in this area..but by taxi can get to itaewon(lots of muslim restaurant) in […] 10minutes.. - easy to get taxi @ lotte hotel..always available - one of the stop for KAL limousine ( bus to incheon airport - very polite , friendly and helpful hotel staffs - the bad side is just that the hotel price a bit expensive Mehr

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Hotel was near food and shopping and next to subway. What more can we ask for? Stayed on ladies' floor - they have curling tongs, hair straightener in addition to hair dryer !!! Had fun with those.

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We ve stayed at the hotel second time and were pleased again by speed of reception service and the readiness for the additional requests. The french restaurant on th 35 th floor was very nice with a great meal and services .. We liked the variety of the breakfast ( continental, Japanese , Korean ) at the lobby restaurants ... the house keeping service […] was fast and good..and of course there was a great location in Seoul, especially for those who like to be in the centre of the city as well as shopping .. Mehr

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Lotte Hotel is very conveniently located, just 5 min walk to Myeongdong and 10 min by taxi to Dongdaemun (taxi fare is very affordable in Seoul). Since it's -10C outside when we traveled, we were glad to know that there is an underground path to get to Myeong-Dong shopping area on level B1 of the hotel. Hotel service and condition is good, but its Korean […] restaurant is average but expensive. One little complaint, wi-fi and gym are not free for such expensive room rates. As a 4D3N shopper, I'd like to stay again at this hotel. Mehr

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we all enjoy the connection room ,because we are two family have the children where they can play at inside. all the design are new and elegant ,but the room size may be a little bit small and narrow.Besides this ,the hotel is most very good and hygient .

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This is the worst hotel ever!!! I will never stay this hotel. I expected 5 star hotel quality. yes the entrance is looks like 5 star hotel. but the room is 2 star hotel room. It's a dark, smelly room and the carpet has lots of marks, and a bed side table has cigarette burn marks, even it supposed to be a non-smorking room!! Nothing like the website […] picture at all!!! I went to this hotel after staying in 4 star hotel in Tokyo, the hotel in Tokyo was much much better than this hotel. After staying the lotte hotel, I went to Bali and stayed 4 star and 3 star hotels, both are much better than this Lotte hotel. I was deeply deeply disappointed of this lotte hotel. We booked a new wing club floor room. But hotel staff send us to a normal room!! The hotel staff's english level was poor. At night hotel was noisy so I could not sleep well. Unfortunately, I couldn't find any single good point of this hotel. That was just a waste of money!! Mehr

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Not much to say on this hotel really, although travelling extensively, I think of myself as a "difficult" customer, but this hotel really does everything right. So, if you can afford it, that's the place you want to stay when in Seoul.

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Frount Desk 's service not good as 5 star standard. room carpet very dirty,wi-fi charge too high. not worth to stay in this hotel.

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This is, just as claimed, the best hotel in Korea. Rooms impeccable, location terrific, staff friendly, excellent gym and pool, nothing to complain about. last time I stayed in Lotte Hotel World, but this was very far from the city center, it took almost 45 minutes by subway. This one is at the very middle of all attractions, and I did not have to take […] the subway at all. I walked to the royal palaces and gardens, to museums, and to the observation tower. Also, the district with restaurants and many department stores is also nearby, as is the old are with beautiful rooftops. This hotel is not cheap, but if you can afford it, don't even think about staying in another one. Mehr

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A great location, just a few mins walk to the subway and a few mins walk to myeong dong market..Lotte duty free department store is just beside, they are connected to the hotel, an escalator from the hotel lobby brings you to the store.. Its another few mins walk to namdamun market.. so apparently its in the centre of shopping paradise. Subway needs […] only 3 stops to Dongdaemun, so its convenient.. There is a free shuttle bus through and fro to itaedong, another shopping paradise and to lotte world theme park.. Hotel service staff is not bad though not the best.. They are friendly too as compared to other services out of the hotel in Seoul. We took superior double in the main wing, non smoking floor, stayed for 4 nights, the size is good, everything seems new! nice decorations and designs. Very zen decor.. Love it! LCD screens is of good size, bath tub is big with nice toilet warmers and shower area. I would definately go back to Lottel Hotel Seoul for my stay :) Mehr

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The most marvelous Hotel. We have stayed at plenty of Hotels over the yrs and the Lotte is the most memorable one of all. Outstanding rooms to customer service. English is excellent at this hotel as well.

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Great location with airport bus and metro right outside. Standard rooms are a bit small if you are staying more than a couple of nights and it did not cost much to upgrade to a larger room

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Good service and locations. But small room

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Fantastic location comfortable hotel but the cost of dining in the hotel is ridiculous. 42000won each for breakfast, 95,000 won for the buffet !!!!! Much easier to walk across to the huge number of cafes and restaurants in the vicinity and eat there.

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Downstairs of the Lotte hotel is a great food court. Great accessibility to Seoul train station and subway system and Songong shops below ground makes this a place to return again.

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The Lotte Hotel Seoul exceeded our expectations. The hotel is located in probably one of the most convenient places in the city. Great shopping, sightseeing, transportation and restaurants are within walking distance. 15 min. walk from N. Seoul Tower. Meoyong Dong shopping district is 5 min walk away. Connected to the Lotte Dept. stores. Subway station […] is directly underground. Staff is genuinely friendly and professional. Rooms make you feel like home. Mehr

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Great location! Walking distance to shopping and eating places, from cheap to expensive. Room in main wing is spacious, bed is firm and nice, good amenities. Did not try any of its restaurants as it was cheaper to eat elsewhere. Concierge was ready to recommend great restaurants elsewhere and they were great choices. Staff were polite though a little […] cool. I'd stay here again next time I visit Seoul. Mehr

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Stayed for a second time at the Lotte and again enjoyed stay at the Club level. Lounge access & service pleasant. Breakfast is good, but sadly virtually the same every day (stayed 5 nights), tea time is non-descript, cocktails (with open bar) are supplemented with what would constitute of a light meal for most (items do change ). Also free access to […] small business centre (printer & computers). Good wireless acces in room at extra charge. Disappointed that at this star rating and price there is no turndown service and no easy access to porterage (i.e. available on the Club floor level). I am pretty self sufficient, so this observation is purely based on what expectations I have with regards to availability of services compared to similar properties. Upkeep of rooms could be stepped up a little (i.e. big scuffs & small tears on/in wallpaper). Very handy that each Club Floor room is outfitted with a cell phone (rates more than reasonable) as most non-Korean cellphones, including iPones will not function here - apparently BB do work. Centrally located for (in my case) business purposes as well as shopping from LV, Coach & Armany at the attached Lotte department store (don't miss the foodcourt and take-out/deli offerings in the basement - a delight for eye and stomach) to the knockoffs at the lively nearby Meyong Dong and other markets. Also walking distance to many attractions from Palaces to Insadong & Namsam historic village. Mehr

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Excellent, close to all attractions.

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A very nice hotel, as would be expected by the price. The service is the best thing about the hotel. Lots of attention to detail. The room was a little on the small side but comfortable. Water is provided but they could have made tea/coffee complementary as well. Aslo, I would have like the room to be equipped with wi-fi so I could use my smart phone. […] Apparently, only the more expensive upper floors have access. They did have wi-fi access (for a price) in the lobby, but there aren't that many places to sit and use it. Mehr

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