Holiday Inn Express Hotel & Suites Asheville-Biltmore Square - Asheville

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Location was great. Close to town, activities and sight seeing.

Amazing hotel, with very friendly staff!!! Will stay there again.

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Surprisingly nice, part of Radison chain.

We enjoyed our stay. The hotel was conveniently located to highway, restaurants and gas stations. It was a sort drive to The Biltmore Estate. Breakfast was very good with many choices. Staff was friendly and helpful.

Convenient location just off I-26....breakfast has large variety of items, tasted good, pleasant area to eat and large enough to accomadate all that stopped in

The hotel was very well kept and the people were helpful and friendly. The only problem I had was with the removalble, hand held shower head. I have never been a fan of them and It won't stay in place.

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Its expensive for the quality of the room. Not much option for b'fast. Staff is warm and helpful. About 5 miles from downtown. I would not really stay here again.

Considering that the staff is in a Hospitality Industry, I expect them to be more courteous, smiling and friendly. I specifically requested a room with a view but did not get one, even though the hotel had 5 floors. The Breakfast area seemed too crowded with less tables and chairs and some guests had to use reception area.

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Front desk people very helpfull and friendly. Room was extra clean

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The hotel staff was great, breakfast was plentiful, and the room was really clean. The only problem was the television. Thank goodness, we didn't plan to stay in and watch tv much. However, if you're someone who does, don't plan on good tv watching. The television was a newer 42 inch or so flatscreen, but it used cable. The channels took forever to […] change, they were definitely not in HD, and there wasn't even a tv guide-like channel. After flipping through blurry channels of infomercials and unappealing reruns, we cut it off. I guess that was a good way of getting us out of the room and into the nature-filled mountains and hippie-filled downtown Asheville. This hotel wasn't bad at all; just don't plan on relaxing and watching tv in bed. Mehr

We thought the hotel itself was very nice and easy to get to. We were in the area to tour the Biltmore and it was very conveniently located and easy to get to. The complaint we had was with the hotel desk staff. They never once greeted us as we were going in or out of the hotel. We even had to wait while they finished their conversation with each other […] before they would wait on us. The rest of the staff was very nice and the breakfast was good. Mehr

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Very nice!! The hotel staff was friendly and room was clean.The breakfast was great.

The hotel staff were extremely nice and helpful. The lady that managed the breakfast was especially nice and helped whenever possible. The breakfast was great and the room was nice. The bad included the floors. I could tell that they were vacuumed... but they definitely need to be either shampooed multiple times and or completely replaced. There also […] was not a lot of parking in the front of the hotel. There is a hot tube but the pool is outside so it was not open for use. Overall the staff were nice and, room clean and a good breakfast. Mehr

This particular Holiday Inn Express appeared to be a well-maintained property. The staff was very polite, and the breakfast was adequate for me, although my wife would have appreciated some lower-carb offerings. The location of this property is not particularly convenient to downtown Asheville, but we would consider staying there again.

This Holiday Inn Express was just what I've come to expect from others in the chain...clean, efficient, good breakfast. I did experience a minor bad experience with the front desk staff, who thought it was more important to continue reading the magazine she had rather than check me out. However, that was not the atmosphere of the rest of my stay. This […] goes along with previous comments I have seen, though my experience was not nearly as bad. Mehr

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Our room was very spacious and comfortable. The hotel was easily accessible to the area attractions that we were visiting.

It was a great stay. Hotel very clean and they served a great breakfast. Good loaction and easy to get to downtown.

From the moment we arrived, we were very pleased. It was so welcoming, fresh and clean and comfortable. We needed assistance shortly after we arrived, and the guy at the front desk was right on it. The breakfast was delicious! The area to eat was very pleasant. Wish we could have stayed longer.

Great hotel; it's easy to get to and quite close to just about anything you need, including the Biltmore. The staff was friendly and helpful, and breakfast was pretty good and well-stocked. I was impressed.

We selected the Asheville-Biltmore Holiday Inn Express as our base for a visit to the Biltmore Estate during the Christmas Holiday Season. We did not regret our choice. The hotel provides the usual good services of its chain, and was a convenient location for access to the Biltmore Mansion and Estate. We would recommend it highly for other visitors […] to Asheville and/or the Biltmore Estate. Mehr

We have stayed at several Holiday Inn Expresses in the past few years and we have come to expect a very good experience every time. They always deliver! Always clean, always well appointed and always staffed with great people. When we travel we will always look for a Holiday Inn Express as a reliable option for lodging.

The hotel staff was personable, b'fast good and the room was comfortable & clean. The b'fast room is a bit small, but there are 2 computers available to guests right there in the lobby. Hotel is a couple miles from the Biltmore, but the mall that was there was being converted to discount shops and not open as of 12/11. Lots of freeways nearby to get […] around. I would recommend. Mehr

very clean, organized, new hotel. We were 15 minutes from downtown asheville. The hotel it's right off main hwy, mcdonald, taco bell, market, k-mart, theater right accross hotel. The mountains were 10 minutes away. Chimeney rock and lake Lure 30-45 min and Black mountain 30 minutes. Very convenience location

Clean hotel. Friendly staff. Good breakfast

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We visited The Biltmore & it was only a few miles away, very convenient. Our rooms were not ready until check-in at 3 so we waited a bit to check in after we arrived (with a 4-year old). Breakfast was OK with the usual continental b'fast items & hot sausage & pancakes available, too. The mall nearby was mostly closed down & they are planning to put […] in outlet stores some time in the future so as of 12/11, don't chose this location for shopping at the mall. Mehr

When speaking to customer service prior to registration, we were both on the same website, however, the Holiday Inn Suites we stayed in, was totally different from what I thought I was reserving. When I tried to cancel to move to a more upscale facility, was told this was not possible, because Hotel would not reimburse Hotels.com. However, the customer […] service representative, that took care of us on 25 Dec, was very considerate and honest, and helped us cancel the Hilton because of weather conditions. Hilton had no problem canceling the reservation, as not the same with Holiday Inn employee. Mehr

I would have preferred a flat screen TV in the room - disappointed...other than that, I was pleased with the hotel.

Well maintained hotel. Breakfast area got crowded, but people were quick to leave when they finished eating to let others sit down. I usually am pleased with Holiday Inn Express hotels.

The hotel and room was clean and comfortable but the rooms could use new carpet. The breakfast was great.

We checked in late in the evening and there were 2 male employees at the desk. We were check in quickly and given all of the information we needed. We were also informed that we would get a full breakfast. A plus for sure!! Bacon, eggs, pancakes, sausage, sausage gravy, biscuits, i could go on and on. It was very clean great service and they had coffee […] made 24 hours a day. Hot tub a plus also. I would highly recommend staying here if you are traveling to the Asheville area, very close to downtown. Mehr

Staff was friendly. Breakfast buffet was a full meal and changed from day to day. Rooms were clean and comfortable and looked brand new. I loved the balcony and the mountain views from the room. Centrally located to The Biltmore and shopping. Worth the money

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We really enjoyed our stay here. Everything was great! The hotel is very clean and worth every penny. We will definetely stay here next time. Free breakfast everyday and whatever you need is just a minute drive.

The hotel and room were just as nice as we read in other reviews. The breakfast buffet was even better. I don't understand why anyone would go out and pay for breakfast when there is that much great food right down in the lobby of this hotel. Staff was very friendly and helpful with great directions to Biltmore Estate. Good dinner dining just down the […] road. Quiet relaxing atmosphere. Mehr

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There were two things that I was a little disappointed in. First, the wireless internet was not working the night I stayed there. I understand this is not within the control of the hotel staff. Second, the comforter on the bed was too heavy, warm and also lumpy, but the sheet alone was not quite enough cover for the night. Otherwise, nice hotel, good […] breakfast, would probably stay there again. Mehr

Very please with our stay. The Breakfast Buffet was outstanding!

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