Baymont Inn and Suites Metropolis - Metropolis

I was fine with my stay until the morning I wanted to check out. I got to the lobby at 5:30 am and there was no one at the desk. I waited thinking the person might be in the back room getting breakfast ready. No one came out. coffee was ready so I had coffee and sat there waiting. finally at 5:56 I went to the door in the cafe and opened the door, one […] one there. I went behind the front dest to the door behine and knocked, no answer, opened the door it was dark no one there. I wanted to be on the road at 6 am. I picked up the phone behine the desk no dial tone. Got a business card and went to the phone on the wall in the lobby. Someone answered and as they did a door in the hallway opened and there was a guy talking on the phone to me. I told him I had been there since 5:30 want to check out. Did so but not happy with that business Mehr

Great hotel for the price. Very clean.

Hotel was nice clean but pool water a bit cool for the kids. Would like to see more warm food for breakfast like other baymount hotels have. Would stay again.

Very friendly staff . Clean comfortable room and a good breakfast

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We booked through hotels.com and were not given the room we reserved. Overall the hotel was good, clean, and comfortable. The smell of pot in the hallway was a little strong when we came in to go to bed but to each his own, I guess. I would stay there again.

In reference to my stay and booking there,I thought the price was very high as I've searched and looked for extended stay hotels and in the area of METROPOLIS IL, there's not any.. I relocated in the area because my cousin unexpectedly had a stroke and he's 90 yrs old and the amount of money I paid for that week in Metropolis,I could have almost stayed […] 2weeks in Ga... And I'm a COMBAT VET Mehr

This hotel met my expectations and the staff were very friendly and accomadating. The room was clean and the hotel was right next door to the casino. If I had to complain about something, it would be that the bed was not as comfortable as I would have liked but it's a hotel, not home.

Very close to casino short walk. Also short walk to a couple of nice local bars and down town. We would stay again.

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it was very nice, we enjoyed our stay

when we reserved the room they said it hasit had a pool and hot tub. we rented a suite with a spa tub, when we arrived the pool and a hot tub had no water in them. then we went to our room and nothing worked up in the room the microwave did not work, the jets on the spa tub did not work, the coffee maker did not work, and we had to play with the cord […] on the refrigerator to get it to work. it was 1 of the worst new years eve I have ever spent in a hotel room I highly do not recommend this hotel Mehr

Good room and value during weekdays.

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I rented this hotel because I needed an internet connection and thought it would be a clean, nice, and cheap option. I wasn't looking for luxury, but I wasn't looking for a dusty, stale room either. The hotel failed. My big three complaints: 1. The internet was slow. I mean *slow*. And it went out every two minutes or so. If you need a reliable, sturdy […] internet connection this is not your place. I had to do some work, and what would usually take me about an hour took three because of the internet. And forget watching online videos, Skype, or anything fancier than simple text based pages. Even buying a book on Amazon took about 20 minutes because I had to wait so long for the pages to load! 2. I had the 'Do Not Disturb' sign on my door so I could sleep in -- but a cleaning staff member knocked anyway and asked me if I was checking out that day and when I was leaving. It was not my check out time yet, and so the sign should have been the clear indicator that they should leave me alone. I couldn't get back to sleep afterwards, and I needed some sleep. 3. I'm not that picky about decor, or even cleanliness, really. It was not a dirty hotel -- I did not worry about bed bugs or anything like that. But the rooms are a little rustic (with stains on the tub, broken fixtures, etc.). The price was a little high for the decor, I thought (usually I could get a $40 room that would be of similar quality to the room I got here). I also heard lots of children running around and being loud at night, and I get the hotel can't help that too much. I didn't call to complain, either. But the kids were at it for a good hour after midnight, so that might be something that is important to you. Overall, I'd say if you're in this area just stay at the Super 8. Better internet, same quality room, cheaper price. Mehr

I was looking for a hotel with a swimming pool so my children could swimm while I was at work. When we arrived we found out that the pool was NOT in working condition. I was told that the hotel was under remodeling due to flood. Well I feel that I should have been made aware of the limitations of the hotel. My kids didn't appreciate not being able to […] swimm. And after half hour of tears they asked me to take them some place else. I feel very unhappy about this . I hope some one does something about this. Mehr

Hotel was closed prior to us making the reservation but we had no idea until 3 days before!!

Everything was very nice and we will definitely return and use their facilities again.

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Hotel was comfortable enough and a decent place to stay. Across the parking lot from Harrah's Casino. Only complaint was that I did not get a requested wakeup call, which caused me to be slightly late for an appointment.

Everything I expected. Highly recommend.

i enjoyed this hotel. it was clean, had an indoor pool and spa, continental breakfast, and the staff was friendly. it was a good deal for the price. plus it was RIGHT next door to the casino.

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If you want to be walking distance from the casino with a cheaper hotel this is the place but if you dont plan on drinking go to paducah. The hotel was nice on the outside, the people were okay, the room was cleanish. There is no elevator, no locks on outside doors to stairs, air conditioners were loud, beds are hard, ice machine broken.. it was okay […] but i would rather stay 7 miles away in a larger town and hotels even cheaper. The casino was nothing special either but it was fun. night time was best. i will not stay here again unless its free. Mehr

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It was okay it was a room and a bed and shower! But that's all we neeeded

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THE ROOM I HAD WAS A NO SMOKING ROOM BUT IT SMELL LIKE SMOKE.

The hallways are always a little musty smelling because they are not air conditioned and there is no elevator to the second floor - only stairs that look somewhat precarious! Otherwise a great value for the superman celebration!