New York Marriott at the Brooklyn Bridge - Brooklyn

The hotel is really excellent. I stayed at several hotels in Manhattan and this is on par with the better ones. The gym is absolutely awesome. I would have given them five stars overall but for the fact that I booked (and paid in advance,as per hotel.com standard) - a King bed but was placed on the 5th floor with double beds. I was way too tired and […] couldn't be bothered to re pack and switch rooms, so I just slept in one of the beds for the entire duration. Otherwise, hitch-free stay. Would recommend. Mehr

Spouse got sick from food

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This place is a typical Marriott: clean, comfortable, well-kept. We were assigned a room in the south tower. At 11pm we decided to call it a night and realized that the room next to us was hosting what sounded like a recess in a kindergarten. Lots of loud kids and a wall that was too thin to impede the noise. A call to the staff summoned a security […] person to ask them to put a lid on it, but moments later they were a loud as ever. A second call and suggestion that we would be happy to move rooms was immediately accepted, and everyone was happy: we slept and the kiddies could keep up their partying. Thanks to the Marriott staff. Mehr

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I will most definitely stay at this hotel again. Very beautiful hotel, close to the subway and 5 min to the Brooklyn Bridge. Ringing in New Years eve 2012 on the Brooklyn Bridge with my kids and husband is a memory I will forever cherish. The only downfall was the view from my hotel room. I spent the extra fee to get a view of Manhattan, and I only […] got to see a bit of the Manhattan Bridge. I was quite disappointed with the view but otherwise the hotel was amazing. I will for sure stay here again. Mehr

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When I tried to check in, the woman at the front desk told me that my reservation had been cancelled because I was a day late and hadn't called. Thank goodness I had the email proving I had changed the reservation, otherwise I may have been on the street. She also balked when I asked if a cot would be provided, which contradicted the info I was given […] when I reserved. ("Cot? Sure, no, problems!") That said, when i protested they upgraded us to a junior suite! Seems communication between hotel and Hotels.com could improve. Also, I was promised a stool but none was provided. Mehr

I am from NYC and travel there frequently with the family. Usually I stay in Mid Town because of its convenience. I took a risk staying in Brooklyn, but because of the holidays, there was nothing available in Manhattan. I am Very pleased with the Marriott at Brooklyn Bridge. We arrived at 10 pm. I was immediately able to park in their parking garage. […] After a short walk into the Hotel, I was greeted by a pleasant customer service rep at the front desk. As we were checking in a bell hop whisked our baggage up to our room. When we entered our room we were very excited by the view from our City View Suite. It was worth the extra. We needed extra blankets and pillows for our room. When we called the desk, they were very attentive and had what we needed up to our room in 5 minutes. As for the comfort of the room, it was very quiet and comfortable. The showers and bathrooms were very clean and we had no issues with the room. As for the location, the hotel is located at Jay Street Metro-tech, which is an MTA hub. You can catch a train to pretty much anywhere in Midtown by walking only 5 minutes to the subway. I would have to say that this hotel in mid town manhattan would easily be worth double what we paid. RECOMMENDED!! Mehr

I have stayed at this hotel multiple times and this is the first time it was not a positive experience. There was a gum wrapper in the toilet upon my check in and the front desk staff did not initially take my credit card number when I checked in. I provided it, but they did not scan it - and then they proceeded to hound me for it through my stay. I […] was in town for business and it was not easy to coordinate time to go down and take care of it. Disappointed that they made it my problem to resolve instead of taking responsibility for the initial error and allowing me to take care of it at check out. Mehr

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Awesome place to stay. STAFF WAS SO AWESOME!! Close to all food establishments. Blimpee's was good on the last day. The asian eatery 1 block away had the best COFFEE IN TOWN. He was so pleasant, and so was his food. Stay away from McDonald's..its too crazy in there. Ride the subway and bus. I can't wait to come back and stay there, Although Hotels.com […] messed up our reservations.....always have a backup plan whene it comes to hotels. There were NO HOTELS CLOSE AT ALL TO STAY IN. GOOD EL! Mehr

Good value and nice staff. However, never stay in lower floor rooms (3rd, 4th) above a wedding - can hear the band.

great location, very attractive hotel. but amenities were more like a motel than hotel.

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I put my 75 year old father up at the Brooklyn Marriot for one night. The front desk staff was super friendly and helpful to him.

nice service; a very good dinner; the room was a bit small (no fluffy robes or thick towels).....it doesn't quite make a 4 star hotel in my view. if you need to be in downtown brooklyn though, this is the best you will find. also a bit pricey.

The hotel was location a block from the subway and a block from Fulton street where there were many stores and outside vendors. The hotel staff were excellent and the rooms were very clean. I would definitely stay here again.

Great place to stay, great location, great staff.

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Our recent stay at the Marriott in Brooklyn was a contrast - while the hotel staff was very nice and provided great service, the hotel itself was lacking. Other than an updated bathroom, the room was very ordinary, but worse yet, the walls were VERY thin. We could hear the man in the next room coughing all night long, and I'm pretty sure we knew when […] anyone within 2 rooms on either side of us ran water. The location is very convenient (easy walk to the Brooklyn Bridge and nearby neighborhoods), so for a one night, quickie stay, it did the trick. But it was definitely one of the loudest nights in a long time. Ironically, street noise was very minimal! Mehr

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BEAUTIFUL ATMOSPHERE. FRONT DESK EXCELLENT GREAT SENSE OF HUMOR. ONLY COMPLAINT ROOM THEROSTAT NOT WORKING SO AIRE QUALITY WAS NOT COMFORTABLE. WOULD DEFINIITY WOULD STAY AGAIN.

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I've stayed at this hotel several times, and we always have a good experience. The staff are friendly and helpful. We had a room with 2 double beds and our kids had trouble sleeping together as they kept kicking each other and waking each other up. So we asked for a cot the next morning, and they brought a comfortable rollaway bed to our room within […] a very short time after we asked - no extra charge. Parking charges are much less here than in Manhattan. The hotel is convenient to almost every subway line, so you can be anywhere in Manhattan in under 1/2 hour. The hotel has a nice fitness center with lots of equipment, and a pool, jacuzzi and sauna. My only gripe was that they wouldn't let my kids go in the hot tub, even though the guest guide in our room said that kids could go in as long as an adult was supervising. They were disappointed. But other than that, I had no complaints about the stay. We'll definitely stay again. Mehr

The price was exorbitant. No fan in bathroom. Despite ridiculously high price for room, no complimentary breakfast.

I enjoyed my stay at this Hotel. Very close to the Subway. The room was sound proof (the not hear the noise form the street.) I love the sheets on the bed, I slept like a baby. The people who worked at this Hotel were very nice. I plan to stay again in the future.

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This hotel is pricey (what hotels aren't in NYC) but a wonderful hotel.

I loved it. Everything was perfect. Could be a little cheaper but it was great

Parking was a breeze and reasonable for NY. Room larger than I expected for NY. Pool pleasant -- but only a quick stop for kids (not big enough for a long time). Starbucks in the lobby -- very pleasant staff -- comfortable sleeping I've come to expect from Marriott. We'll stay here and only here, I think, when visiting NYC -- even if it's a bit of a […] train ride (stop is one, one and a half block walk . . .) to major destinations like times square. Mehr

This hotel was clean. Had a Miss something or another contest going on there, so the common areas were very crowded, and noisy. The hotel was close to where I needed to be and is also close to subways as well as the Brooklyn and Manhatten Bridges. Seemed a little high in price for the location.

I chose this hotel because it was close to where my daughter lives in Brooklyn Heights. It was very convenient to the subway lines that I needed to get to Manhattan and close to the shops and restaurants on Montague St. The room was larger than others I have stayed in in Manhattan for the same price, and I appreciated the refrigerator. It was nice that […] when we arrived at 9 am they let us check in. I had two small complaints. First, they didn't have the two-bedded room I reserved and told me (they didn't ask) that they were giving me a king room and sending up a rollaway (there were 3 in my party). And second, they didn't have complimentary coffee and tea available. Even the Marriott resorts I have stayed in (that charge for absolutely everything) provided that. Overall, however, the hotel met my expectations. I would definite stay again. Mehr

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This is a good place to stay especially if you've already done the midtown / Manhatten thing. Short walk to Brooklyn Bridge and Brooklyn Heights is great for casual dining.

Unable to watch pay per view movies - something was wrong with the signal (rainy cold night so we didn't want to go out) Unable to check out using the tv, it wouldn't connect with the menu to check out. Room was beautiful and clean cleaning was done very early service desk was very helpful and answered right away. I was able to check out over the phone […] without any difficulty. Staff was very helpful and friendly! Mehr

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