Baymont Inn & Suites Madison West - Madison

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the hotel is nice and clean with very friendly staff. but be aware to not get a room that heads onto the highway. with open windows it is too loud.

Exceptionable service

I was overall happy with my stay except for the servicing of the room. When I arrived the room was very clean and I was happy with the room. The next morning I left for a few hours and came back to find that my used towels had been removed and not replaced. Thinking that housekeeping was coming back to finish my room and needing a nap, I put up the […] do not disturb sign. I was in the room for about 2 hours then left taking the sign down so my room could be serviced. I left for the rest of the day and came back in the evening only to find the room had never been serviced. I had to go to the front desk to get towels. The gal at the front desk happily gave me towels and took down my room number. The next morning I left and came back around noon to find out my towels were gone but room was not serviced again. I left and came back at about 345 and then housekeeping wanted to service my room. I declined. The next morning I asked housekeeping for more towels. I was there 4/16 for 3 nights and my room was never serviced. I think you should have more staff on during busy times so we are not bothered in the late afternoon for housekeeping. Mehr

Toilet was dirty and ran every few minutes. Pool was habitually out of towels. Breakfast beyond terrible. Other than that, you get what you pay for.

One of the reasons we booked this hotel was because it claimed to be smoke free. We have allergies and asthma to contend with. It was very frustrating when the person in the room next to us was very obviously smoking. The smell was coming through the connecting door. After speaking with the desk clerk twice the only solution was for us to move rooms. […] So we packed back up and moved to a room on the other side of the hotel. The clerk handled the situation to the best of her ability but I felt that the person who was breaking the hotels rules should have been talked to. We had to walk down that hallway to breakfast the next day and the whole hallway smelt like cigarette smoke. Obviously this rule is not enforced or people do not take it seriously. I would stay here again but make sure to check out the smell of the room before unpacking and that there is an alternate room available. We only had our choice of two because the other empty rooms had not been cleaned yet. Mehr

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Very easy to find; great continental breakfast (kids loved the waffles); nice pool area and very clean. We would stay there again. (1 adult, 2 kids ages 8 and 10)

Nice free breakfast and the pool/spa area was first rate. Wireless internet in the rooms - would definatly stay there again.

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The price was very good and staff were pleasant. It included free continental breakfast which was ok. Room and hotel in general was clean. I would definitely stay at this hotel again.

We were very happy with the hotel and how clean and neat it was. We had a room that was very large and had all the space we needed. Thank you for the great stay.

I've stayed at this hotel several times now. I've never been disappointed. Always clean. Always friendly and helpful staff. Easy access to the beltline and not far from shopping.

The hotel was clean and well maintain with great services. Great service from the workers.

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This hotel is well situated nearby many businesses on the west side of Madison. The shopping and eating were also very convenient. The hotel has a large pool area which also has pool-side rooms. It is used but never over crowded. The bar area was a surprise and nice to have drink to end our day. The breakfast was a little late getting out but the staff […] was apolgetic and worked hard to get us what we needed before we had to depart. The rooms are typical hotel rooms which some have been updated. Our first room here had an obvious smoke smell and the desk staff quickly moved our things to a near by room and sent the maintenance crew to fix the problem immediately. Responsive and friendly staff makes this hotel well worth the money. We will stay here again. Mehr

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I was overall satisfied with my recent stay at Baymont Inn and Suites. I was staying there because of a training that I was attending at a near by confrence center. The only complaints that I have is that my toilet ran all night long and was very loud. It made it hard to watch t.v. and sleep. I would definately stay there again for business, it was […] clean and the price wasn't horrible. I just wouldn't want to stay there on vacation. I usually like something a little more upscale for my vacations. Mehr

The major negative with this hotel is that it does not have an elevator. As far as everything else is concerned it is ok for the price you pay.

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Hotel was nice. Very friendly staff, maid service continuously opening door to clean in am was a bother. Pool was quite warm, however we enjoyed it. Smoke detector was hanging loose on ceiling and pillow smelled a bit like cigarette smoke, tho bedding appeared to be clean. Overall good experience, especially for the price

We were here to enjoy downtown Madison, but found that the hotel was also close to great restaurants and shopping in it's own area. Only downside of hotel was noise from the hallway. We could hear full conversations of people walking down the hall to breakfast.

Weekend crowd is a little rowdy and hotel is noisy. weekdays are what you would expect in a business neighborhood. The ol' "you get what you pay for" is in play for this hotel.

we stayed for two nights mid week,we were able to switch to a king suite for no up charge, no pet charge and everything was really clean. pool,hot tub in nice condition, nice staff and enjoyed the bar in the evening.

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The hotel was in excellent condition. The room was very clean and the bed was very comfy. I also liked the buy one get one drink half off. We will return for sure.

I was very pleasantly surprised by the condition of the hotel, and the comfort of the room, bed, amenities, etc. (Perhaps colored by hitting a 25% sale!) Staff were very pleasant, as well.

2nd stay for us at this hotel. Both times we have been very satisfied. King size room is spacious. The place is clean. Breakfast is adequate. Typical issues with finding a good adjustment in the heat control, but overall very satisfied and will stay here again.

The room was adequate; a good place to spend the night while on business. And the price was good too. Refrigerator in room, the motor was loud and had a background pounding noise; heating/cooling unit very loud. I had to turn cooling on in the middle of winter, it was hot in room. My door did not feel safe. It did not close completely without being […] pulled shut, and deadbolt required force to engage. Fan in bathroom also very loud. Could not get wi-fi to work, kept telling me it had encountered a problem sending mail. I used my 3G instead, then discovered that my emails had actually gone through all three times. All in all, adequate for the money. I was in Room 207. Mehr

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A dog was barking all night across from our room and my wife could not sleep. It was not as bad for me because I am partially deaf.

I had a late night check in. Was greeted with a very warm greeting. WE also received a buy one and get on drink coupon. It was not expected. Very happy with everything. Will stay again.

Got the room I wanted. It had two Double beds and non-smoking. Room had a microwave and a refrigerator. I did not expect that. Lagniappe! The room was clean and all the lights were in good working order. Check in/out was very easy. The indoor pool area had a sauna, spa tub and a game room off to the side. I did not expect that! Lagniappe! There was […] a Flat Screen Television in the room. Lagniappe! The Room Safe did not work. A non-issue, however, every hotel I stay in seems to be a problem with the Room Safe. There is no such thing as a perfect Hotel Room but this room was above average for my expectations. The price of the room was excellent, a very good value for what I paid. The Staff was very nice. I would recommend Baymont - Middleton to people coming to Madison Wisconsin Area. I had a car. I was here for the Folk Dancing Ball at the UW Campus. It was approx. 7.0 miles to UW Campus, about a 15-20 minute drive. Mehr

The pool area was great. Our room was overlooking the pool which was a bit noisy when we were going to sleep but I bet we could have switched rooms if it was that bad. Hotel was very clean and comfortable but there was a strong smoke smell in the hallways. I would recommend it for the pool area and very comfortable arrangements.

Great hotel...friendly staff. Decent pool and hot tub. Pool water is way too warm...bath water, but I'd stay here again in a second.

This was a very nice motel and the price was great. Easy to get to and the neighborhood was good. They were very helpful with any questions you had. I would go back there again.

We were only in Madison for quick trip so location was fine - in a corporate location with nothing within walking distance

Good nights sleep at a decent price. The only problem I had was that after brewing coffee in the in-room coffee pot, it appeared to have oily/grease type beads in the water. Not a big deal, I just went downstairs for coffee.

I've stayed here a couple of time, Every stay was enjoyable. Very clean hotel & rooms, Friendly staff, Okay breakfest, Mostly quiet guest, Fairly clean swimming pool, Good neighborhood, Comfy beds. Would stay there again

There was terrible odor in the stairwell we came in and in the hall by our room. Believe it was from smokers. Also, could not keep the room temp at what we wanted. Some maintenance was needed in our room also.

I had a comfortable stay--the location was very good for my needs--the hotel is showing some wear and tear from its many guests--staff could have been more friendly and offered a better spirit of hospitality and information on available services in the hotel. Over all nice stay!

The only issue was the room had a economy setting for the heat and it never did get warm in the room, it should also be mentioned that it was -4 outside at night. Overall this place is a terrific deal and the location is fantastic. Nice staff, breakfast and bar. Pool is big and has poolside rooms. Great get-a-way or family reunion type place. We will […] be back, when it is warmer outside. Mehr

I was very impressed with this hotel, especially for the cost. Our room was very spacious and clean and I felt to be updated appropriately. The pool area was very large with a nice sized hot tub. The only complaint I would have at all is that the sauna did not work and the tile around the hot tub really needed cleaning. The breakfast was very good with […] decent variety of items and the work-out room was nice. I will stay there again. Mehr

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Only complaint was laundry was out of order as it was the first time we stayed there. Otherwise this was a very enjoyable stay.

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