Holiday Inn Berkshires - North Adams

good value, especially the indoor pool - not your average teeny tiny, sizeable enought to exercise, with sauna, towels, and showers.

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An excellent hotel--new, clean, and well run. We stayed there during our college tour. Ideally located near the best restaurants (Cafe Brewhaha and PUBLIC eat+drink). Walking distance to Mass Moca.

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Stayed in North Adams which is a 10 minutes drive from Williamstown. The overall stay was very nice. The hotel was clean and we, a family of 4 booked into a room with 2 queen size bed. The hotel is conveniently located right in the center of the town. There is an excellent restaurant across the street called "The Hub" where we had our dinner. Small […] place but food is delicious. Had to wait for 20 minutes for our table because it was very crowded. There is a also a Sushi/Korean restaurant next to it. In the morning, there is a cafe right next to the Hub restaurant where you can grab coffee/muffins/croissant. Many galleries and a movie theater nearby. Mehr

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Clean, convenient and inexpensive. Not a resort but a good place to sleep.

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I was pleasantly surprised that the rooms were as nice at this hotel as they were. I have stayed up in the North Adams area 3 times in the last 4 months and this is the first time I stayed at this hotel. I will be back. The only complaints I have about the rooms is the light in the bathroom is not good. Also the walls are thin. I could hear the guest […] either next to me or above me snoring at night. But very clean, comfortable room. I didn't try the restaurant or room service. Mehr

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We have stayed here many times in the past and have been very satisfied. The rooms were updated and clean. Plenty of towels and amenities. Very pleasant staff. My son forgot his wallet and they called to let us know they were safeguarding it. Highly recommended.

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I've stayed in this hotel approximately six times over the past 10 years or so and I'm happy to report my stay on 11/11/12 has been the best so far. The rooms have been updated and include improved bedding, TV's, and now have a fridge and microwave. My only complaint is the outdated heat/air conditioning system. It's loud and i had to keep adjusting […] it because the room would fluctuate between too warm or cool. The restaurant in the lobby is nice and not overpriced. The service was very good and the comfortable chairs in front of the fire and TV is a nice touch. I took advantage of the room service for breakfast by leaving my order on the outside door handle. It arrived on time and included everything that was ordered as well as any necessary condiments needed. Next time i stay in North Adams it will definitely be at the Holiday Inn as usual. Mehr

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This hotel was great - nice overall, including indoor pool, hot tub, ping pong table, game room. Nice lobby, nice staff. Restaurant on premises. The room itself was nice & spacious, very clean and comfortable beds. Also, hotel is very conveniently located - walk into town. The only complaint I have is that there is a lot of traffic noise from outside. […] Also, one night there was a rainstorm, and the wind sounded like someone screaming at the top of their lungs. I have never heard anything like that, and suspect it's something to do with their particular location. Obviously, not much they can do about any of that, but it did affect my stay, in terms of ability to sleep. Mehr

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I asked for a quiet room and got one. I did think it was a little pricey and wished they could have put some weights in the work out room but other than that, it was a good experience.

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We really enjoyed the surrounding area and were happy with the Holiday Inn as our base. The bar tender was a delight and very helpful.

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excellent staff and great room, slow breakfast in the restaurant. Very comfortable, right downtown

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all positives, except the breakfast service was slow , would recommend this motel to everyone

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I was not sure what to expect when we arrived,but the service was great and the hotel looked newly renovated. We stayed on the 4th floor and the view was pretty looking at the mountains. Room was clean and beds comfortable. Tv,microwave, little coffe maker and frig in room. We had breakfast,not included, but very good. Pool and hot tub were clean and […] we enjoyed our stay. Mehr

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The building looks more like an office building than a hotel. The parking lot feels odd, as does the lobby. The room was very comfortable - very good bedding, great flat screen TV, microwave, coffee maker...but no exhaust fan in the bathroom. The touch screen thermostat had to be punched hard to make it work, even with the help of the service person! […] Room service couldn't have been better and the food here is DELICIOUS, including made to order breakfast. The pool was super clean, the right temp and ditto for the hot tub. Too bad the sauna was not heated. A little out of the way for us to get to Bennington but it turned out well. Mehr

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We checked in very late (almost midnight) and the staff was incredibly friendly and helpful. We prepaid for breakfast, and the vouchers were included along with our room keys. My only complaint was that Holiday Inn promoted "Kids Eat Free" when ordering from the children's menu. However, we were charged for all three of our children. As a result, the […] prepaid voucher did not cover the cost of our meals. We were pressed for time, and couldn't argue with the hotel staff at the time. And honestly, the servers were following directions - we would have needed to talk to a manager, which time did not permit. On the positive side, the indoor pool was lovely, as was hot tub. We were the only people in it every time we went. There was a good shower in each rest room by the pool, eliminating the need for all five of us to use the shower in the room. Mehr

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We had a good stay. Everything was great.

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While I have stayed in many hotels that were more upscale, I found the Holiday Inn in North Adams comfortable and convenient. I realize that Porches in North Adams offers a more sophisticated place to stay, but at a higher cost. Plus, all of the activities that I was involved in took place on Main Street or a side street, making everything walkable […] from the Holiday Inn. Mehr

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The heating/cooling unit is not modernized and requires old school knob turning with an unreliable thermostat. It blows constantly and is noisy, and the temperature is never constant. This would be more typical of a $59 motel. It ruined an otherwise decent stay.

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Nice comfortable and clean hotel. Loved the shops nearby.

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The restaurant was disappointing. The parking lot was a construction site with the workers taking all the spaces. The pool was filled with employees blaring music. I felt like the univited guest. One suggestion would be to have coffee available to guests in the morning. I had to ask each day and they would get it for you not so cheerfully. In an area […] that could use tourism this hotel did not go out of its way to make you feel special. Mehr

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Very nice room

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Very comfortable

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We had a great stay, very nice staff. The room was very nice, spacious and very clean. The location was awesome and we could walk to everything. We would definitely stay there again if we were in the area. North Adams is a great town. The only drawback about our stay was the restaurant. We had breakfast one morning and we had to ask for butter and jelly […] for our toast. Mehr

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Good hotel with some recent renovations.

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It's a Holiday Inn....It's OK, just like most Holiday Inns.

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The new decor really shows--very nice and really comfy beds. Minor quibbles: tiny puck lights in the bath and hall. Like showering by candlelight. Add some lights, please! Never could figure out how to turn on the hot tub by the pool and the staff was no help. I can't quite blame them. The 3 part, two location controls are a hack job. Please fix! Staff […] was nice, but practically catatonic. Except Leslie in the bar. She was a bright spot and it was a pleasure to drop in there a couple of times. Mehr

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Clean, comfortable, restaurant was okay.

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Beds are comfortable. Rooms was quiet. Lobby is stark and could use some umpf, but desk staff are pleasant. When I checked in, I could see a huge pizza box in the back office and remarked on it. It was a surprise from the management for a job well done. Nice to know they get recognition. Good for sightseeing in NW Berkshires. Close to MassMoCA. A ten […] minute drive to the Clark. Organic foodstore on the hwy between which has soups, pre-assembled sandwiches and salads, and a small hot table, with an area to sit. Mehr

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This was not a bad hotel for this category. I chose the hotel for a brief visit to Williams College. It was conveneintly located and I didnt want or need a luxury hotel. The room was clean, the staff was polite and helpful and the room included free Internet. My only complaint is the pillows...but I am picky about this.

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This location was perfect for all the wedding-related activities for which we were in town. It has a friendly, helpful staff.

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Really dissapointed in the restaurant. Ordered a breakfast and asked for a blueberry muffin instead of toast. I received an english muffin and the blueberry one arrived at the end of the meal after a second request and then this poor statement from the manager "the blueberry muffin doesn't come with it - that's why it's late." Come on...how stupid does […] this guy think I am? The muffin had 3 blue berries in it. Also received a glass of milk I didn't order. Ice machine was loud and kept us awake at night. Pillows were extremely hard. I found the staff to be young and inexperienced in guest management which tells me the hotel chain pays cheap wages. Mehr

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Very good. Hotel amenties and very clean.Pat

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The hotel was conveniently located to the center of North Adams. It was a close walk to some really good restaurants. The Hub for dinner was outstanding (the chocolate cake was sensational). For breakfast, Brewhaha's was perfect. Both a hop skip and a jump from the hotel. We understand the hotel's restaurant is also very good but we did not get a chance […] to eat there. For a two night stay, it was perfect. Everyone at the hotel was very pleasant. The neighboring towns offered plenty to do within a half hour drive. Nothing much going on in No. Adams with the exception of a museum or two. They do have a couple of movie theaters. I think if you were planning a longer trip you might want to head to an area that either had more to do outdoors or more attractions in closer proximity to where you are staying. Mehr

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We (3) stayed at the Inn Room 510 when we checked in the Computers were down at 12:00, we were early but had a 2:00 apointment and wanted to get lunch before going so the girls at the Desk were so nice they stored our bags and said they would deliver the bags when the room was ready.We did not get back until 2:00am but the desk knew that we got to the […] room and we had asked for a cot...it was stained and very saggy no one could sleep in it so one of us slept in the chair! I called down to the front desk for extra blankets and for a half hour from 2:00 to 2:30 the front desk was busy so we gave up trying to contact them! The next morning I complained to the desk at check out and they said it should not have been busy someone was supposed to be there! Mehr

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Had to stay in North Adams and was happy the inn was open again and much improved. I hope that it will continue to be a choice for us in the future. Breakfast was very good.

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The man at the front desk (Eric) was extremely helpful in helping us choose a restaraunt (the place he suggested was fantastic) and giving us directions and tips to the closeby bowling alley. The room was very clean and I slept like a rock, and all f the TV channels that we wanted were readily available to us. All in all a surprisingly pleasant hotel […] stay! Mehr

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Very comfortable and convenient. Staff were great. Going for another stay in 3 weeks.

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