The Franklin Hotel - New York

Small hotel with good location (close to bus and metro stations) and friendly treatment. I plan to come back to this hotel in my next trips to NY.

Everything was ok, but we had to pay a service charge of $12 per day, which we weren't expecting. They should've told us this when we checked in.

first time at this sweet little boutique hotel . Small rooms , but very nicely appointed. Enjoyed the original charm of the building. Staff was knowledgeable and friendly. Loved chatting with other guests at the complimentary cocktail hour. Great neighborhood with shops , museums and restaurants within walking distance.

It is a charming little hotel in uptown, near the Lex and 3rd avenue activity. The service was excellent, the workers respectful and charming, the room clean and neat. The room was small but the bed was very large. Breakfast was usual, croissant, coffee, yogurt, etc. A good coffee machine. There was a mistake made in my telephone billing. I was charged […] about $150 for calls I never made. When I reported it, however, they changed the billing and didn't charge me. Mehr

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The hotel was smaller and older than I expected. They don't have individual air control in the rooms, so you either heat or freeze. Also very loud banging sounds early in the morning due to radiator. Room however was very cute, very comfortable king bed (a luxury in NY). Small closet (only good for 1), but clean bathroom. Also very convenient to subway […] and access to gym NY sports club 1 block away at no extra charge. Ultimately I would definitely stay there again. Mehr

The hotel is in a lovely neighborhood but... the staff is diffident at best, the room not clear (cobwebs everywhere), the general condition of the hotel is in sad shape, the breakfast is a joke and the size of the bathroom was laughable - a normal sized man could not fit near the sink.

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This hotel in many ways is a gem: a very nice renovation of an old building, in a convenient location near the express subway on the upper east side, with a thoughful if not extravagant continental breakfast. Good things in the neighborhood for business travel: cafe, gym, drug store, walkable restaurants. Rooms are quite small: I paid a bit extra for […] a larger version, but the bathroom sink was in an alcove so narrow I could not face forward to use it (my shoulders are a 44 in a man's suit). That said, I am and will be a repeat customer here - it's a good choice. Mehr

Good location. Comfortable bed. Extemely clean. Staff very nice. Sweet and helpful. Great little cafe machine in lobby. Tasty mini-breakfast in morning. Nice to have local NYT to read. Downside: Rooms very small. Hard to turn around or open luggage. Unclear what extra fee covers each day. Overall perfect for proximity to Met Museum we were visiting. […] 80 blocks from plays - 1 hour walk or $15 cab ride. $25 cab ride to airport (LGA) Mehr

I loved the location being close to the subway and within walking distance to central park i thought the rooms were too small even for one and the security was not very good, doors left open, continental breakfast was lovely and staff was warm and accomodating

I recently reserved this hotel for my father and his wife to stay at while attending our engagement party. His wife's first comment was how clean the room was and that is the most important thing for her when staying in a hotel. We arrived before the check-in time of 3pm. The desk clerk was very nice and offered to hold their bags while we took a […] walk in central park. I choose this hotel mainly for its great location that is within walking distance to anything they would need. It's also probably one of the safest neighborhoods in Manhattan. Thanks Franklin Hotel! They had a great visit. Mehr

This boutique hotel is small, quaint and very clean, and I mean from the hallways to the room and bathroom. The cleaning of the bathroom was meticulous, just wished for softer towels. Our room decor was very pleasing and bed was very comfortable (just like the pictures shown). We booked a standard queen but got a petite queen which is very small (please […] check before getting settled in). We didn't make a fuss because I only needed two day for my appointment at Memorial Sloan Kettering Cancer Center. If you are looking for a large lobby (very small) this hotel is not for you. It does have a small waiting/reading room to the left of the front desk. Mehr

Pleasant and professional Staff. Small (our choice), clean, and comfortable room. Good continental breakfast, wine and cheese in afternoon. Nice neighborhood. Walking distance to museums and park. We will be staying there again when in NY.

This boutique hotel on E87th is good if you need to be in this neighborhood. The rooms are small, the first room they put my wife and me in was so small we couldn't put our lluggage down. But the staff was great, they put us in a larger room - luckily it was available. The morning breakfast and afternoon wine and snacks were an added treat.

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Rooms are very small, but clean. Breakfast was very good, and nice old small hotel

The hotel is in a convenient location. It has the antique architectural details of an older hotel, mixed with modern amenities. The bed is comfortable, more like my bed that is covered with down comforters. That is the best part. Now, I am a kosher vegan and was told when I arrived that I would be required to pay a mandatory surcharge for breakfast. […] It was refunded, but I was then told that it was only a one time courtesy. Better hotels and even moderately priced hotels have continental breakfasts for the average guest that is included in the cost. Furthermore, if you forget anything, like a toothbrush or paste, you will pay for it here, unlike at other hotels. The place is cramped. You do not control the ventilation. Let's not forget the absorbant surcharge for "amenities", the snacks and wine, that they have displayed in the room. Although I had my laptop and the wireless worked fine, I would not venture to ask if there was a computer and printer set up for guests, like the better hotels provide as a courtesy as well. If it did, I would guess that would be an additional charge also. Mehr

We were in NY to visit our daughter. She met us in the lobby, a bit wet for the rainy day, the staff were very gracious, offering her coffee, a chance to sit and visit. they could not have been more welcoming!

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I was there alone and stayed in the small petite room. It was small but I was there alone and it was perfect for one person. If there are two people def stay in one of the larger rooms. The staff was so nice and friendly and the breakfast and wine hour were fantastic. It has a very european feel to it. Every morning I would run to central park (about […] 5 minute walk) or to the NY sports club (the hotel gave me guest passes) which was very nice. I would def recommend this hotel to anyone wanting to stay in the upper east side. For me, I am 30 and want to be in a more lively neighborhood so next time I will prob stay in soho/tribeca area but absolutely loved this hotel. Mehr

The hotel and our room met our expectations. They were reasonably comfortable if only a little on the small side, clean, and furnished with beautiful light fixtures and new electronics (ipod docking clock/radio and flat screen tv). The staff was also courteous and helpful. We had business on the UES but also wanted to do some sight seeing while in manhattan. […] The location was perfect for being in the UES, but a bit of a hassle for tourists, however hotels in midtown or lower will not be as nice, but will cost just as much. Mehr

room was great, very clean, well decorated. As expected very small. Only complaint is lack of control over heat. Stayed an extra night

Quick easy check in. Very pleased with the stay. Nice convenient location. Parking garage right next door made it very convenient. The other reviews talk about a great European breakfast, which is a little overblown. It's some cheese, ham and croissants. Other than that. great little place to stay.

This is a tiny little hotel on the Upper East Side that reminded me of small but very decent hotels in Paris. It's not fancy at all, but it was clean and had a nice little breakfast room for a free Continental breakfast. Good quality breakfast food and good espresso coffee set the day up nicely. The very tiny room had what one needed, and the bed was […] very comfortable. Mehr

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I have stayed at the Franklin Hotel several times before and have enjoyed myself every time. This is a asmall, charming hotel with small but comfortable rooms. It is much more like a European hotel than a New York one. A delicious continental breakfast is included with the room and there is a light snack provided in the afternoon. The only drawback […] to our otherwise lovely room is the size of the bathroom which is minute. In spite of that I would stay here again whenever I could. Mehr

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We loved our stay. The rooms are quite small, but the staff is wonderful - friendly and helpful. Everything was the utmost in comfort - beds, rain showerhead, and very quiet. Loved the cappuchino machine!

The room was quite small, of which I was prepared for after reading reviews of this hotel. But it was lovely and charming and just enough for a overnight stay, would not recommend a longer stay. The bedding was comfortable and stylishly done. The wine and cheese reception was a nice touch and the continental breakfast offered was lovely. Highly rec […] ommend Mehr

Room was small but clean and efficiently deigned. Staff was extremely friendly and accommodating. Appreciated the wine and cheese afternoon receptions and a good continental breakfast.

I was at first taken aback by the tiny size of the room, but it was nicely decorated, spotlessly clean and fine for me by myself. The bed was very comfortable, and breakfast was excellent, especially the capuccino machine. The only problem is that the window air condition unit was deafeningly loud. I turned it and off opened the window since it was […] fairly cool outside, but this could be a problem on a hot night. Mehr

I was very happy with my stay at The Franklin. The hotel is nicely located in the Upper East Side. There are two garages on the same street, if you drive there. Upon my arrival, the staff and bellman were very polite, welcoming, and helpful. The antique elevator adds to the charm. The room was New York-small but appropriate. The room was fresh, bright, […] and clean. Chandelier, plasma tv, modern bowl sink, new tile in bathroom (travertine?), nice shower and toilet - all new in the last year or two. Bed was very comfortable and linens bright white and fresh. Service was excellent. European breakfast was very nice. Walking distance to Central Park, Guggenheim, and the Met. Some nice restaurants and shops in the neighborhood. Excellent experience overall and I would easily recommend as an older boutique hotel with plenty of character and great service that was recently updated. Mehr

The location and service were perfect for nearby meetings. I didn't attend the happy hour, but love that it was offered. The continental breakfast was a delicious selection of cheeses, pastries, homemade cereals, coffees, teas and juices. The room was elegant and cozy. The toiletries (Bulgari) lovely. Highly recommended.

This hotel is a great Euro-style find in a fun neighborhood. The breakfast and happy hour saved me from having to buy more than one meal a day while I was in NY!

The Franklin hotel has a great entrance and lobby. The staff open every door and attend to all of your needs. My room was clean and stylish. It is also very close to the Guggenheim Museum and Central Park. Enjoy.

Es un hotel pésimo, mal cuidado, en donde no funciona nada como debiera. El servicio es malísimo, se funden los plomos de la habitación, no funciona la calefacción, el desayuno no puede ser más pobre y, además, te cobran al final 12 dólares por persona y día por un supuesto servicio que no te dan. No sé cómo se puede recomendar el Hotel Franklin al […] precio que vale. Si no lo hubiera pagado por adelantado me hubiera ido a los 10 minutos de llegar. El personal del hotel, empezando por el director, es maleducado y no solucionan los contínuos problemas que surgen por su mal estado de conservación: se limitan a decir que es un hotel viejo. Las habitaciones son pequeñísimas, el armario para guardar la ropa es impresentable y el cuarto de baño es como de pensión de tercera categoría. Recomendaría a Hoteles.com que lo sacara de sus hoteles, porque la decepción es tan grande que acabarán perdiendo clientes. Mehr

Superhyggelig hotel med hjertevarme. Ikke typisk amerikansk, men koselig, rent og den mest fantastiske stab. Vil stå høyt på lsiten min ved neste NY besøk.

Petit hôtel dans très bon quartier, calme. Chambre petite mais très confortable. Rapport prix / qualité super. PDJ compris