Berlin Mark Hotel - Berlin

We booked the Hotel for 5 nights. Unfortunately the last 3 days the cards did not open the door and i had to waste time to contact hotel personell to resolve the issue. It should not happen consecutively day after day 3 times.

Dieser Gast hat keinen Kommentar abgegeben.

Dieser Gast hat keinen Kommentar abgegeben.

Average hotel, good location near by Berlin Zoo. Rooms little bit dirty, but otherwise normal standard.

Dieser Gast hat keinen Kommentar abgegeben.

Very affordable, very good location, friendly staff. I am very satisfied overall.

Everything was o.k. We spent a lovely time!!! I certainly recommend it.

We had a nice stay at this hotel - the overall standard was ok and the location suited us perfect. The only criticism we have is the coffee in the mornings, it was not hot and it tasted old.

The hotel is very good if location and quality of neighborhood is important to you. The hotel lobby is very nice. The rooms are ok, somewhat outdated and the bathroom is very very small. The hallway outside the room smelled like cigarette smoke. If you are a tourist and will be out of the hotel the whole day, I would definitely recommend this hotel. […] Close to shops, restaurant, and U & S-Bahns. Mehr

This is a quality hotel in an excellent location quite near to the Ku'damm. Some sleeping rooms show a bit of age but the Mark provides an overall good hotel experience. Great German restaurant across the street (Meineke). Hard Rock at the end of the street at Ku'damm. Not likely to get an early check in but hotel will store luggage.

Very cheap hotel for what you got. A little bit away from the sights but very close to a main bus and train station (zooischer gardens). Clean and comfortable. No kettle in the room and you did have to pay for boiling water and internet was pricey enough at €3 an hour. Didn't have breakfast as €16 was a bit pricey. Staff were helpful, could have been […] a bit friendlier. Would recommend overall. Mehr

The hotel was great from the second we got there. The girl at reception was lovely. The room we had was huge and its just a short walk into town. I totally recommend this hotel, faultless stay!!

Dieser Gast hat keinen Kommentar abgegeben.

great location, right in the shopping district and close to 2 different metro lines, one of them a major connection i marked everything as a 5 except for the service...are we meant to mark on service according to the particular country's standards, or according to world standards? germans don't tend to go above and beyond, they answer all your questions […] directly and adequately, but with no 'personal' service involved, so without the friendliness you expect to find at 4 and 5 star hotels, it just gets by as a 3 for service the rooms were large, the wifi free (i had a business room), and the pillows were actually so very comfortable...i'd stay here again Mehr

We took Airport Bus to the nearest station, have to walk 15-20 minutes, as it is off the major road. Lobby and reception is bright and newly renovated, staffs are ok, don't have the friendly /welcome feeling. Still using the room key (heavy) to access and have to ask the reception for additional keys. Room is reasonable size, but no free internet […] provided, have to pay 6 Euro for an hour or 35 Euro for 24 hours, which I found expensive. Coffee maker and small frig is provided for free, but bottle water is not free and is expensive too. Bathroom is big enough and looks very new and clean. Breakfast is not free unless that you pay the premium rate for the room, there are many restaurants near the hotel and the supermarket on the same street are cheap to shop. Overall, the location is just right off the station, quiet enough in the busy area. recommend. Mehr

Great hotel in good location, Room and bathroom clean and comfortable and air condition most welcome in the hot summer weather. Staff friendly and helpful and would certainly stay there again and would also recommend it to others as we found it to be very good value for money. Lots of options for eating out in the neighbourhood and close to Kudamm.

If you are going from US, one would be surprised to see that this hotel lacks some basic stuff which is guranteed in usa. To start with it does not have a coffee pot/hot water jar in the rooms. They dont provide any iorn or iorn board in the rooms. Even calling 800 nos or local numbers from the room can be very expensive. Bathrooms/showers are half […] the size of a normal bath tub in usa. Internet even if you pay, is slower than dial up in usa. Moreover internet access is charged hourly. WORST is that DO NOT BANK on the wakeup call from the front desk. THEY DO NOT CALL. atleast this happened to 3 of us who stayed in berlin mark and none got a wakeup call from the front desk. They have a manual system and is not effective. Wonder what makes it a 4 Star hotel. Mehr

This hotel is in a great location, just a block off of the Kurfurstendamm Strasse with lots of shops and restaurants nearby. A short block from the Uhland U station as well. Close to the pickup point for the Circle City tour. Nice lobby, typical European room. Friendly staff that spoke good English. Comments: A/C was marginal, but welcome compared to […] many other German hotels that have none. Internet was fast, but sluggish in response to new connections. Note that the toilet in my room was considerably lower than normal - could be an issue for those with mobility issues. Business class lounge was adequate(free drinks and fruit). Elevators were noisy. Mehr

Dieser Gast hat keinen Kommentar abgegeben.

Dieser Gast hat keinen Kommentar abgegeben.

This is rated as a 4* hotel by hotels.com which, as others have commented, it is not. I would say it was an average 3*. However, for the price we though it was still good value. The main problem we found was the virtually non-existent air conditioning. It was hot and humid when we went, and our first night was a hot and restless sleep even with just […] my birthday suit on. It was cooler outside after 1 am, so we had the windows wide open, but then we were woken at 5 am by street noise. We complained to the front desk the next day and when we came home that evening they had visited the room but it was no better. Fortunately it had cooled down outside for the remainder of our stay so it was bearable. I do not believe this was a one off problem, because even the lobby was hot. When we asked do the rooms have A/C we were told yes (perhaps that was a true answer – it was present, it just did not work). Other minor irritations were a generally unhelpful front desk when trying to get info on coin operated laundry, buying an international phone card to avoid excessive hotel charges and a strong smell of curry on our floor (but not in the room). I can understand them wanting you to use their services, but if you want to save a buck or two they should be more helpful. Locally we found Internet cafes charge around 0.5 euros for 30 mins, compared to 10 euros a day in the hotel. Most people only need to do a 30 mins of surfing – why pay a daily charge? We used Uta place (pronounced Hooter without the H) near the Zoologischer Garten train station. It is not actually in the main station but across the street (Hardenbergstr) there is an entrance (next to Berger King) for the U bahn trains that go to Panko. On the platform you will find a few little shops, including Uta’s place. Phone cards, if you need to make international calls, this is the way to go. Hotel rates were excessive; even if you use a phone card in your room the hotel charges a 2.5-euro connection fee. In the café they Mehr

This is not a 4 star hotel. The room was comfortable, but the carpet was very dirty. No clock or radio in the room. The staff was very nice. Bathroom was very small.

When we checked in we were asked by the concierge if we wanted breakfast the next day for 6 euros. We agreed, as it was so cheap. When we checked out, we were told that it was 16 euros each, which we certainly wouldn't have agreed to, especially as it was a mediocre self-service breakfast at best. The mistake had been the concierge's but when we protested […] that we were being charged 32 euros for breakfast, the hotel staff got snotty and impolite. Their overall attitude was that we were pulling a fast one, and they made us a 'final offer' of 20 euros, even though the mistake was theirs. This unpleasantness marred an otherwise okay stay. The rooms are modern, tastelessly decorated, but clean. Breakfast, as mentioned is expensive and not very good. Location could be better - it's downtown in the expensive boutique area surrounded by expensive cafes and designer shops. Mehr

The hotel staff were unfriendly. The hotel needed serious updating. They also wanted to charge you for every little thing. It was very hot - a/c only worked a little bit, not cooling the room sufficiently. The room was somewhat unclean, especially the old carpets. I would not stay here again. There were many other things in this price range. There […] had to have been something better! Mehr

Dieser Gast hat keinen Kommentar abgegeben.

I booked this hotel because similar ones were full by the time I wanted to make reservations. This hotel is about a block from the Kurfurstendamm U-bahn and about 3 blocks from the Zoologisher S-bahn stations. The Hard Rock Cafe is at the end of the block (but who wants to pay 12.50 euro or about $20 for a hamburger). The hotel wanted 3 euro/hr or 10 […] euro/day for internet - hell no, found cafes in other places to use free internet. Recommend Mama Blooms Cafe on the next block (Joachmister) or Vapiano's further down for good eats. Mehr

Saw a few reviews which made me wonder when booking but there was no need to worry. Great location, the staff were very helpful and the room was comfortable. The shower wasn't draining properlyt the first morning. We reported it to reception and by the time we got back that evening ti had been fixed - can't ask for more than that in my mind.

OK, but there was no bath, just shower.

Hotel was very nice and in a great location very close to shops, restaurants and under/overground trains-definitley recommend staying here although try to avoid the nighttime staff who were unpleasant and charged a 20euro deposit for an adapter

Dieser Gast hat keinen Kommentar abgegeben.

Good value deal, but it was February, and the high temp was -4'C. Good places to eat nearby, did not have breakfast, 16 Euros seemed a bit steep.

Dieser Gast hat keinen Kommentar abgegeben.

The hotel is nice and on a great location (near Kurfürstenstrasse). We haven't used many service, but the ones we did were according to expectations. If the price is right for you, do not hesitate to take it.

good friendly staff very helpfull

Dieser Gast hat keinen Kommentar abgegeben.

Very small room, grubby carpet, hard bed, with a view overlooking a bird dropping splattered courtyard which was reminscent of a no-mans land. Not the luxury room I had paid for and was therefore expecting. The good news is that nearly all the of the the staff were friendly! Ordinarily I am an easily pleased business guest, but the extra I paid for […] "luxury" was not worth it. I will not stay here again, and I will keep an eye out for it's sister hotels since they must be of a similar "quality". Breakfast was word record breaking though, since it is the most expensive I have ever seen. The guest house breakfast across the road has much better value. This is not typical of Berlin hotels since at the end of the week I stayed in a much better hotel, for less money, and twice in July I stayed in more pleasant hotels. Mehr

A nice hotel in a good neighborhood in the western part of the city. Several very nice restaurants in 10 minutes walking distance; quite close to high-end shopping. Bring your own power converter, the selection was not oriented towards US plugs.

This hotel does not qualify for four star rating. The standard was a medium quality three star. The location is excellent both for shopping and sight seeing. The breakfast was not included in our rate and was extremely expensive compared to what you can have up the street for less than half what they charge. The internet was meant to be included in […] our rate but we were charged for it .The girls at the reception were very helpful but there was a distinct lack of any form of senior management for the four days we were there. We booked two rooms one for our children which was bigger than our more expensive room. Our room was very small and definitely not worth the extra money. I would prefer to pay a little more and get what I thought I was booking namely a four star not a poor three Mehr

A great hotel in a ideal location of Berlin, very close to transportation. Staff is friendly and the hotel decor is great. Please be aware if you state a single room/price you will get a single room with a twin bed. The only down side as a American Traveler is no Wash Clothes or Toiletries. If your a big person the bathroom would not be to comfortable. […] Sorry for stating that but it's true. Also, no free internet 10 euros a day, that was a killer being their 5 days. Mehr

Dieser Gast hat keinen Kommentar abgegeben.

The hotel situated just two minutes walk from main shopping street-Kudamm and U-station, very quiet location.Ten minutes walk from Zoo S+U and bus stations. Very nice room, clean and good view to the street. There is some restaurants near the hotel and nice beer saloon just two minutes walk The best hotel for it price

Most things about the hotel were ok. Single beds had inadequate duvets. Inroom drinks as usual far too expensive. Overcharge at check out for breakfasts not taken. Temporary complimentary security of luggage after check out very bad. Key to room with dozens of cases available to anyone. Cases therefore available for implanting contraband.

Lovely Hotel and lovely room would highly recommend it and would definately go there again

Dieser Gast hat keinen Kommentar abgegeben.

I chose this hotel because it seems to be one of the few that has airconditioning. If air conditioning is your priority, then this hotel might be good for you, there was nothing else special about it. The bathroom had mold in the shower, the room had 2 single beds pushed together to form our double bed, but they did not stay together. One of us kept […] falling into the hole in the middle. The location was ok, pretty central to everything (near the Zoo station). Mehr

Dieser Gast hat keinen Kommentar abgegeben.

Very good location. Good service. pleasant atmosphere. Proper air conditioning. Fair pricing.

Dieser Gast hat keinen Kommentar abgegeben.

Dieser Gast hat keinen Kommentar abgegeben.

Dieser Gast hat keinen Kommentar abgegeben.