The Q Hotel & Spa - Kansas City

Cute room; good price. Breakfast staff not the friendliest.

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Cool little place that we will stay at again when in town for shows at Starlight theater.

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The staff were all friendly and helpful, the little perks much appreciated, the made-to-order breakfast omelets a pleasant surprise. I will definitely be back.

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Very friendly and helpful staff. The free shuttle was a great bonus!

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We stayed 6 nights at this hotel and loved every bit. Outstanding Service. We attended a conference held at the Sheraton Crown Center. We stayed at the Q Hotel rather than the Sheraton or Westin because of price, free parking, and location. Our room at the Q Hotel that we booked on Hotels.com included 2 free drinks at happy hour, and not just a can […] of beer, but real draft beer from Boulevard brewing. We could also choose wine or well drinks. Outstanding breakfast included with room. Breakfast buffet well stocked, dining area very clean. Could order omelets, waffles, eggs, bacon, etc, from the chef. Fresh fruit and yogurt, scrambled eggs, toast, bagels, cereal, instant oatmeal, etc, at the buffet. Location a big plus because you are within walking distance to multiple restaurants and bars. From our observations, nightlife is alive and well on Westport road--Not so at Crown Center. The hotel offers shuttle service within 3 miles of the hotel, bicycles for guest use. Walking distance to Main street MAX bus. Ample free parking in the hotel parking lot if you bring your own car, which is what we did. But we also used the hotel shuttle and the Main Street MAX bus. The room and bathroom a little on the small side, compared to Fairfield/Hampton/Comfort Inn rooms. But, the Q Hotel and Spa room was clean, air conditioning worked, and no issues with furnishings in the rooms. Only major complaint is that the WiFi was slow. But I would definitely stay here again. Mehr

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Good location, very helpful staff - we really liked the Q.

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Spend a night for my anniversary, it was nice, not a real big room. Breakfast and happy hour was great.

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Our first trip to KC. Would definitely stay here again!! Great breakfasts with great service. Transition time of year where it was difficult to regulate room temp but staff tried very hard to make it comfortable as quickly as they could. The hotel was a bit "greener" than we were used to but appreciated the concept and quickly got used to it. Refrigerator […] in room was well work the nominal fee. Freebies like the breakfast, free parking and happy hours were GREAT and worth quite a bit. Location easy to get around from. Mehr

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loved the complimetary shuttle service to the sprint center for a show. every employee was welcoming and accomodating. would definitely stay here again.

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Loved it

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Love the bright colors of the hotel!! The free breakfast was awesome, I love the cook she was funny, and she took pride in her cooking!

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I travel to KC every month. This the best value, best staff and excellent location. I have stayed at other hotels in the Westport and the Plaza area. The Hotel Q's staff and service is the best hands down!!

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Very comfortable. Lack of in-house restaurant the only shortcoming, but there were restaurants nearby.

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It was very relaxing and the staff was extremely informed and helpful. The free shuttle service was a huge plus!

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We arrived from the airport around 9:30 am, much to early to check into a room. However, I was not feeling well so staff went out of their way to get me in a room as early as possible, way before noon. Thank you. It was a very busy weekend due to the Big 12 Tournament and the shuttles seem to run not stop all day and into the night. They definitely […] worked hard to be sure all guests got to their destinations. We would stay here again. Mehr

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It's cheap. The wireless is slow. But they give you two free beers at happy hour. Meh.

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The room was not properly cleaned, empty beer bottle on floor by bed, plus was noisy.

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We had an amazing time at Q! We can't wait for our next weekend getaway and stay there again!! Free cocktail hour was a hit with us!!!

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Wonderful location, excellent happy hour and breakfast, and cute decor! Glad I found this place!

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Very homey feel...will definately stay there again. Their perks are great, and staff was super nice!

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Hotel is in historic Westport area with restaurants & shops close by. Ask for their recommendations of restaurants to match your taste & budget preferences. Comfortable hotel with some updates in furnishings & decor but not a chic boutique hotel. Most hotel staff were quick to provide service with a smile. Several staff were truly exceptional.Their […] own shuttle service made it easy to travel to places of interest such as the midtown so that the location of the hotel wasn't as inconvenient as first thought. Definitely - we will go back there again. Mehr

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This hotel was updated but you could tell there was some wear and tear. The room was clean and fresh. The furniture was not updated, but no problem. This did not affect my stay. The shower was great, again older not updated but it worked. The linens were nice and bed was very comfy. Although some parts were not updated the right ones were. The staff […] and others raved about breakfast, so I was excited to see what they meant. Unfortunately the hotel staff was not paying attention and after waiting ten minutes to get their attention so I could have an omelette I moved on because I had only a limited time. If I had been able to have the nicer breakfast it would have been better. Mehr

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Going for this hotel was a big mistake. There were a lot of things wrong with it that I did not expect: 1) Cleanliness - There was a ball of hair on the shower mat which says they didnt take care of the room after it was used. The fan of the bathroom made noise and was hooked to the lights so you couldnt have one over the other. There were old stains […] on the one chair that was there which made it very questionable. 2) Free Internet - The internet may have been free but I didnt get anything. I called them up and asked them about it and they said that they will reboot the router ... I didn't get anything in the end. 3) Food Access - If you are traveling for business and don't really care about the city remember that this hotel does not have a restaurant. There is an extremely expensive store nearby and a sushi place but that's it. The personnel were not helpful in guiding my in finding food which made the whole process just torture. 4) The room - The room itself was nice looking but you could hear everything that was happening outside and around you. In addition the beds were lumppy. Overall Ive gone to a lot of hotels and stayed in some bad rooms but this was the worst of them yet. Mehr

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It was a great place to stay overall. Comfortable (except the room was too hot --on a 61 degree day, we could not access cool air and the room was really warm), good breakfast, prompt and courteous shuttle driver, and an enjoyable "happy hour" with free drinks. Definitely would stay there again.

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really loved the decor, the friendliness of the the front desk and kitchen staff, and the free shuttle to anywhere nearby. great rooms, yummy breakfast, and happy hour were just all a part of the charm.

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Good location. Loved the golds gym membership pass. The only complaint is the breakfast service. They weren't very polite. The set up down in the basement wasn't very organized. It wasn't very inviting. The food wasn't bad through.

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Would recommend that if you have more than 3 people in your party to get separate rooms only because the beds are doubles and not queen. Other than that it was an amazing stay!

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Basic comfortable rooms. Attempts at conservation & ecofriendliness. Clean comfortable surroundings. Enjoyed the am breakfasts.

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Not only was our stay very affordable it was probably one of the best hotel experiences in a while. From the welcoming staff to the free drinks at happy hour, free on demand shuttle service and made to order omlets in the morning, I couldn't ask for anything more. The hotel is conveniently located right in the center of old westport with many bars, […] restaurants, and shops within walking distance. I will definitely stay here whenever I'm in the area again and/or recommend it to anyone I know. Mehr

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All in, not bad...2 free drinks (local draft beer & wine), nice breakfast, but room was nothing special. Bed was ok, shower ok, etc...they made up for this with the drinks & breakfast. Very friendly and helpful staff ready to serve. Only complaint is room quality.

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I recently changed jobs and travel to the Kansas City area is at least a once a month occurance. I discovered The Q when I was fed up with the high prices in the Plaza. The Plaza is within walking distance and The Q has a courtesy car to take you within a 3 mile a radius. The service at The Q is the best I have ever encounter. On a snowy morning I went […] to the car, the general manager of the hotel was scraping all the cars in the lot! This is just one example to the hard working staff at The Q. Stay here and you will be back every time you are in the great city of Kansas City! Mehr

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We like this place for location and the made-to-order breakfast. Rooms are small but clean. Stingy on towels but it goes with their "green" status, I suppose.

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All the staff at the Q are so accommodating and fun. What else can I say? Oh, how about free drinks, free breakfast and free shuttle service? This place is the best!

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Employees were wonderful and very helpful. The cocktails in the lounge during the early evening hours were great and the bartender very nice. Shuttle service was very efficient, and breakfast was nice. The hotel room was warm and I think the thermostat was malfunctioning. I'm sure it will be tended to.

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The room was very clean. Bed was kind of hard but it was tolerable. The shuttle service was great. We had a balcony room which was nice because my husband smokes. It was a smaller hotel but had a great breakfast and other special services.

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A few maintanece issues, A/C issues, but with a breakfast and drinks included in prices, it's a hidden gem!

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A friend and I booked a double room at the Q Hotel a week or so in advance. Upon check-in, the front desk folks asked if we really needed a double, since they were having "maintenance problems" and some of the rooms were unavailable. I said we did, and they said they didn't have any left. We were given the option to take a queen with a sofa bed, or […] a queen with a rollaway and the promise that we'd have a double the next night. We chose the second option. The staff at the desk didn't seem very sympathetic to our problem, and the only consolation prize we were offered was to get our complimentary evening drinks right then because we had missed the window for those. I assume we were only allowed to get them right there and then, with our luggage and everything, because when we came through the lobby a bit later, there was nobody at the bar. The room and rollaway were comfortable enough and we were moved to a new room the next day without much hassle (though we had to interrupt our sightseeing to be back at the hotel at 1pm to move our stuff). Our double room was pleasant enough, although there seemed to be no way to control the temperature in the room. Every setting on the thermostat just blew out hot air. It was about 80 degrees in the room, so we cracked the window open and it helped. Overall, I can't complain too much, because I got a very good deal on the room(s), the hotel was clean and in a great location, breakfast was great, and the parking was free. Mehr

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no complain from me! Staff were excellent. The room is a little small but is suitable for the price I pay for. Have a wonderful tome.

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Great stay, they have a shuttle that will take up to 3 miles, saved us from calling a cab. Great made to order breakfast. The lady making the omelettes was working her but off. Would definetly dart again.

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We really enjoyed out stay! Well worth the cost (which is very reasonable), especially considering you receive breakfast with made to order omelets, and two cocktails per person at the bar each evening. We really enjoyed our stay and will definitely stay again!

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Location was GREAT, loved the shuttle service, will definitely stay there again.

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