San Juan Beach Hotel - San Juan

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great view of crashing waves was a wonderful surprise when we opened the door. we could even hear the waves in the hall, they were so loud. rooms could use new carpets but were very clean and service was great. we stayed prior to our cruise and after our cruise. staff very helpful with excursions in san juan, dining, local bus, and taxi requests.

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The hotel room was clean but very spartan; decor bland. For two people, we had in the bathroom. two bath towels, 1 hand towel and 1 wash cloth. There was no soap dish in the shower. There is a restaurant on the premises but it is only open for lunch and dinner. Breakfast was not available during the week, only on Saturday and Sunday. To enter or leave […] the swimming oool, one had to climb up or down a pool ladder. No steps. Did not like the place. Mehr

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There is only one thing that has to be corrected. Luggage pick up and delivery person is not trained. I had the same experiece on both occasions that I was in the hotel. They don't know that they must remove the bags from the vehicle properly, rush the process to point of bumping into the driver, and when they get to the room they have no idea there […] is a suitcase stand in the closet. They don't know how to turn the A/C off, light switches, etc. Mehr

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amazing hotel

Authentische Hotels.com-Gästebewertung

Good hotel for short stay. No coffee maker or refrigerator. Microwave ironing board and iron, internet. Windows are not big enough for good view of the beach. Don't expect US hotel quality. AC unit is noisy. Fastest elevators in PR. Employees are VERY courteous and helpful. Specially Hector at the front desk and the valet parking guys.

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Location great, price good for what u get...needs remodeled, rooms good size, bathroom small, no refrig, but clean. Bath n body tolities... View was great! Chilis couple doors down...parking was way over priced!!!!

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Stayed at San Juan Beach hotel precruise and it was great-close to shops,restaurants and the cruise port!Nice clean hotel right on the beach.

Authentische Hotels.com-Gästebewertung

It's definitely not the Ritz but the rooms are clean and comfortable and the location simply cannot be beat. Loved hanging-out at the pool and sipping frozen drinks in the sun and the food from the restaurant was first-rate as well. Would certainly stay there again because the rates are very hard to beat and you can use the money you save on much better […] things. Mehr

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No room service , sodas machine out of work not refrigerator in the room no bottles of water. It's clean but service not good ;(

Authentische Hotels.com-Gästebewertung

The whole hotel looks dirty and stained. The restaurant was ok, not great, not bad. But this was not the worst... The front desk was awful, useless, uncaring, and quite rude. They were not hospitable or cared about your opinion of the Island... They wouldn't help me retrieving something I forgot in the room after I checked out and told me that there […] was nothing they could do to help as they had already assigned that room. (Not that it was not there, they just wouldn't help). It's a dump and they treat you as such, btw, the manager was the worst! Stay anywhere else but here! Mehr

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Everyone we had to deal with at the front desk was RUDE with the exception of one encounter there was a gentleman there who was helpful. The other ladies were not at all nice. Our room had a dirty carpet, 2 of the 3 lights in the room did not work, Our phone in the room would not work. The bathroom was dirty. Volume button on tv didn't work. It is right […] on the beach but that beach area is not swimmable and the beach part was not one where you could lay out on. (lots of rocks and branches). the walkway to the beach from the deck was full of boards that were loose and not safe. As the saying goes, you get what you pay for and I would not in anyway recommend this hotel to anyone. Mehr

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If you don't plan on spending much time in your room this hotel is perfect! Simple, inexpensive and centrally located. Being by the ocean left the carpets a bit damp which can be an issue for those with allergies. Restaurant/Lounge area by the pool is very nice and overlooks the ocean. The beach itself is very rocky here (as is most of Condado) and […] not suitable for swimming. Walking distance from local restaurants, shops, Walgreens, Starbucks, Enterprise rental car, etc. Valet parking available, same rate as parking in a nearby lot. Carolina and Carlos at the front desk were friendly and very helpful in answering questions, arranging transportation and recommending activities. Great deal! Mehr

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The hotel is in a great location on the main strip of the upscale Condado neighborhood. The hotel is a good value. It's not a nice hotel room, but the price is great for the neighborhood. The pool and the Peruvian-Puerto Rican restaurant are too notch. There's not really a nice beach within walking distance. Better to drive the 3 miles or so. Also there […] was not even a room to store my bags. They just told me to store it in the lobby! Overall, a great value though Mehr

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Need aprovement with rooms and hallways. No blinds the sun hitting the room.

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My friend and I were in the ironman triathlon 3/17. All of our friends stayed in expensive hotels and we thought we were pretty smart to stay right where we did. The furniture is aged and a little paint would help but we really thought that the rating could easily be brought up but as long as it stays at this relative price we'll be back next year. […] The valet service was awesome and for short money. Much better than riding all over Condado to find a parking place. Thanks Mehr

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Taking the very discounted rate into consideration this hotel was good for a 1 night stay before cruising. The hotel lobby and bar area look great, but the corridors and rooms are in need of a major renovation. Every review of the rough shape rooms are accurate. The location however is ideal, and for half the price of the other area hotels, what do […] you expect. Mehr

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Not horrible but not great... if your fussy about cleanliness dont stay here... but its a great location to shopping casinos and resto's

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The room had mold everywhere !! Downstairs lobby renovated and nice but the room was bad..location was great but would never book again.

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enjoyable

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I traveled from Cleveland to San Juan to visit family and at the same time get away from the cold weather. The location of the hotel is great, however the rooms are a bit outdated, although very roomyd. They could be much better especially for the price I paid per night. My fiance and I requested an oceanfront room, but the 107-room doesn't have a balcony. […] It only had 2 windows that couldn't be opened. The room had a refrigerator, ironing board and iron but didn't have a microwave. Also, the hotel does not provide complimentary breakfast. The work crew was VERY pleasant, VERY helpful suggestin places to visit, eat, etc. Mehr

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We read the negative reviews & still stayed here, we weren't surprised or disappointed. Yes the hotel is older, shows some aging but the key thing is the room was very clean (faint bleach odor from cleaning) and had everything we needed for a short stay. Oh the phone didn't work OMG! We've spent a lot of time in tropical areas and this is your typical […] older value hotel in the tropics. Might be a slight musty smell and could be some rust (you're right on the water and the AC is going all the time!). The front desk team was efficient and courteous, the restaurant in the hotel was great. It's close to the cruise pier and other great restaurants. We were happy we picked the San Juan Beach Hotel. Mehr

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This hotel is badly in need of renovation. There is no affiliated restaurant, and the one that is on site is horrible. The only thing going for this place is the location, and there are numerous other choices nearby that are better.

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Just visited the SJ Beach Hotel for a short trip. The hotel is clearly undergoing renovations, my room didn't have curtains but had some shades to block the morning sun. The room was comfortable and clean. Its decent for what you pay for but needs an update badly. The hotel is located in what I consider the best area in Condado so I guess that makes […] up for the lack of luxury. Mehr

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Great location.Great service, Rooms large but need updating but good price .Hotel rooms need more lamps , hard to read anything once dark

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Room had rust in bath tub and on windows and furniture was from the 60,s. Restaurant and lobby were nice.

Authentische Hotels.com-Gästebewertung

The hotel was prety bad I didn't expect much for the price but the curtains where torn Down when I got to the room stained carpet the toilet look like it came form a public stall and the room phone never worked. The staff was unhelpful they fixed the curtains but charged a $20 a day fee to park my rental car. I'm sure any other hotel would be worth […] the extra charge Mehr

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An ok and cheap bed, no more, no less.

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Very dirty, nasty shower, muggy.

Authentische Hotels.com-Gästebewertung

Hotel was quaint, restaurant excellent. Beach not really for swimming, but nice pool area

Authentische Hotels.com-Gästebewertung

This hotel is in a great location. The Lobby is beautiful, the pool area very nice. Close to great beach access, the beach by the hotel is too rocky to swim, or really enjoy, but only a short walk to other beaches in the area. The room I had, 405, desperately needed renovation. It is an old hotel, and I was told they have started renovations, but haven't […] made it to that floor yet. I had an Ocean view and that was nice, the rooms are very large, and the AC works well. The beds are not the best and the carpet looked filthy. The toilet paper was useless, I bought my own. There wasn't a vent fan in the bathroom so, whenever I showered the whole room turned into a sauna and never really dried out. The restaurant in the lobby, independent, was excellent! I would stay there again, as it served my needs, but I hope they get the renovations done soon. Mehr

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Nice place right on the beach - would definitely book this one again.

Authentische Hotels.com-Gästebewertung

Great place walking distance to some sites. Warning theres a fifty dollar a day fee they dont return till a month so Ill see.

Authentische Hotels.com-Gästebewertung

it was good can complain

Authentische Hotels.com-Gästebewertung

The hotel have a good location but the room needs redue.Dont have any garbage trash only in the bath.No securitie box .the blower we found after 1 hour in the back corner of the closet. Not accesibility easy. The tube was not so clean. We know that the hotel is remodeling but thr room needs priorities.

Authentische Hotels.com-Gästebewertung

The location is very convenient, the pool area is real nice, but the condition of the Hotel is getting real bad, rooms are old, and bed are very uncomfortable, carpet has stains, and paint of the building is real bad. This Hotel 10 years ago had to be one of the best Hotels. Service in general is poor. Base on all these rate is high.

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very nice...I would stay there again!

Authentische Hotels.com-Gästebewertung

excellent choice, staff very friendly, hotel location is excellent...overall enjoyed my stay greatly'

Authentische Hotels.com-Gästebewertung

I think the value of this hotel was good. The phone in my room didn't work but the staff gave me a wake up knock on the door each morning that I needed it. The staff gave excellent service especially the young man who was at the front desk the day of check in (did not check me in but spoke to him later) Jan 29,13. He made reservations for my snorkeling […] trip and he was very patient and focused about what I was wanting, he made sure I got to where I needed on time. The beach being right outside was a plus although they put me on a low floor and adjoining room, I still felt safe. the first night I only got 2 towels no floor mat or towel for cold floor asked for more for the next day but when they came and cleaned took them back. but did leave a floor towel Mehr

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Authentische Hotels.com-Gästebewertung

Extremely dirty and room was not suitable to be rented out. Carpet very dirty, old furniture, windows did not close properly, bathroom walls with mold. No phone in the room. Inter-rooms door lock was jammed posting a "security risk" Staff was very rude and unhelpful. I, definitely will never stay at this hotel again. Price charged was not up to the […] service provided. Due to the way this hotel is kept, it qualifies to be called a "roach motel" rather than a 4 star hotel. Very disappointed Mehr

Authentische Expedia-Gästebewertung

Not very pretty hotel, lady at front desk complicated my life when I was checking in, barely any amenities, overall its an ok hotel...

Authentische Hotels.com-Gästebewertung

Not much in the way of amenities but it was reasonably clean and the price was right. There were no frills at all. No washcloths just the absolute essentials. TV had limited channels. The location was great.

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