Hyatt Place Norcross - Norcross

Very good deal. Clean, comfortable rooms and friendly staff. Will stay there again if in the area.

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I don't usually write reviews but I've stayed in a lot of hotels and the Hyatts Place are just a cut above. Great room/suite layout for the same price you would pay at a holiday inn express for a regular room, absolutely fantastic service, modern classy furniture...honestly I'm always impressed...highly recommend it...

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We have stayed at this particular hotel many times. However, on this trip, at some point between Tennessee, and GA I somehow lost my credit card. The front desk refused to let me check in without my card to slide. I offered to leave a cash deposit for the weekend, and they simply refused. After paying a month in advance for a 2 nights stay, needless […] to say I was angry, and we will not be returning to this hotel. We are here on an average of 2 times per month. They lost a good client. Mehr

Spent two nights in this hotel while in Atlanta for a concert and some down time. Hotel was easy to find, albeit a bit of a drive from most metro Atlanta things if that's what you're looking for. Sits on a divided 4-6 lane highway that never seems to get terribly busy on the weekend as it is in the middle of a bunch of corporate office parks it seems. […] Traffic noise wasn't an issue at all. Location felt very safe and the parking areas were relatively well-lit. Check in was quick and painless and the staff seemed plenty friendly and eager to serve. Small bar with appetizer type foods at just about any hour (though it would appear it's all pre-cooked frozen stuff that's reheated). Never got up and moving fast enough to try the breakfast, but from what I could tell it's a fairly nice spread. Lobby area has some nice, comfortable lounge areas to sit and watch various TV's. Also has a business center with 2 computers and free use of a printer. Didn't get a chance to check out the fitness center. This was my first stay in a Hyatt Place hotel, so it may be the norm, but I found the room to be much more spacious than a typical king bed room in any other hotel. Upon entering, you see the room is divided in two, where there's a nice sitting area with a couch and large ottoman, nice desk space and small sink and bar with a mini fridge on one half, with the other half being where the bathroom, closet and bed are located. The fridge in my room didn't seem to function well, even after I turned the COOL knob all the way up it still kept my drinks just barely chilled. More like a wine cooler temp. Alerted the staff on checkout since it wasn't a big deal to me and they said they'd get it replaced. The very large (especially by hotel standards) HDTV appeared to be about a 42" and was located in the center of the room on a stand that allowed it to be swiveled towards the sitting area or the bed, which worked out great. The sitting area was a little sparse, it seems, and could really u Mehr

The only thing bad was the fire alarm gotng off at 5:30 am and again at 6:30 am Sunday morning. But other than that ,,,,,,,,,, Satisfied

Very nice hotel , staff was excellent . Breakfast needed more organization but other than that very nice!!

very bad guest on both friday and saturday night. running up and down halls yelling. Saturday night guest two doors down smoking weed then ask to leave. I have stayed at Hyatt many times an this was completely uncalled for.

When my wife and I look for a hotel,one of the things we make sure of is that it is a non smoking one. We were having problems with other guests smoking cigarettes and illegal drugs on our floor. As soon as we put the complaint, Leslie at the front desk and the maintenance guy tried their best to take care of the problem. Due to not knowing which room […] it was coming from, they could do nothing. The next day when we got back from having fun in the mountains, the smell was stronger and we got to see which room was doing it. We again, reported the problem and Leslie, the supervisor or manager and the maintenance guy handled it so professionally. We were moved to a different floor and after calling the police, the guests were caught and kicked out of the hotel. Now, that's what I call customer service! We were all a team! Would definitely come back and visit! Mehr

I love this hotel! The rooms are very big n spacious! The staff were very friendly as usual. Will be staying here again!

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The room was okay but I really expected more than a closet bathroom with a tub that was too small to sit in and no water pressure at all for the shower. The hotel advertises these beautiful luxurious showers but we didn't see any. The staff was knowledgeable but they seemed really rude. Maybe it was because my husband and I were only there for one night, […] we were in town for the George Strait concert. Everytime we passed by the front gallery, we were glared at. Even during breakfast we were constantly being glared at. Plus the hotel was very difficult to turn into. There is a grass median so you have to go down and make a u-turn to come back up and turn in. Mehr

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The hotel only had one person overnight, who was expected to do everything all by herself. We had to wait to get our food prepared after midnight for 40 minutes because she was so busy with all the other guests. Our TV didn't work right away and she had to inform us the hotel had no maintenance staff to help us fix it. We eventually fixed it ourselves. […] With such a big hotel and all the money they make they should be abl e to hire at least one other person overniggt. Other than that the stay was nice Mehr

We were very pleasantly surprised with the Hyatt Place Hotel. The room was quite large and very well designed. The breakfast buffet was quite good and included some healthy choices. The fitness facility had very nice equipment. We were not expecting a facility as nice as this for such a reasonable price. We will stay here again when we are in the […] Atlanta area. Mehr

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The handle on the middle draw iof the vanity was missing. This was brought to the attention of the desk clerk - however, it was never replaced during my stay of five (5) days.

The room was great and the hotel was so beautiful! Came with a great price also! The only thing I had a problem with was there wasn't a microwave in the room but other than that great hotel.

Room was great, breakfast was good. Our only complaint was that there was no hot tub.

The staff was just awesome, the room really clean and upkept! Great place to get away from the daily routine and relax. .

The hotel is exactly the way you see it in the photos, Beautiful. The hotel was near to everything and the staff are very nice. This was my first time staying to Georgia and I will stay at this hotel when I return.

My husband and I were making a trip to western N C. The Hyatt Place was perfect for us. The front desk staff couldn't have been nicer. We were close to a wonderful seafood restaurant called Pappadeaux's. Complementary breakfast was well made and extremely ample. Would stay any time we're in the area and recomend to others as well.

IT WAS A NICE HOTEL. GREAT CONNIENTAL BREAKFAST. GREAT SELECTION OF PLACES TO EAT AROUND HOTEL. FRIENDLY STAFF.

Booked this room for New Year's Eve and was welcomed by a great staff. Once in my room I received a courtesy call from the front desk checking to make sure the room was to my satisfaction which I thought was a great gesture. I brought in food from outside of the hotel, but didn't have any plates or silverware. The restaurant in the hotel graciously […] provided me and my guest with everything we needed. The flat screen TV was huge and had inputs for just about everything! I WILL STAY HERE AGAIN! Mehr

Great hotel, will definitely be back...

Love the convenience of computerized check-in at the door backed up by personal greeters who were "over-the-top" friendly and informative/helpful. 4-star service at 2-star price!

Staff was very courteous and helpful. Room was supposed to be nonsmoking but had a definite, but light, smokey smell to it. Complimentary breakfast was fine but there wasn't much attention to refilling low items, etc. Overall a good stay.

Ms. Leslie was very welcoming. Always enjoy my stay at every hyatt place.

Spent last weekend at your facility with family members for a wedding ~ oh, what fun was had by all and your entire staff made it possible. We were greeted, hosted, pampered, and delighted by front desk staff who met our every need. The room was spotless, breakfast was yummy and the whole atmosphere was welcoming ~ like sitting in our own living rooms. […] Thanx Hyatt Norcross for being exceptional!! Mehr

Excellent! Sometimes sold out, so it's important to book several days in advance. Excellent breakfast .. with Starbucks.

This is my second time in as many months to stay at a Hyatt Place. Again, the Hyatt Place is a great place to stay and the staff is very friendly.

Great hotel that provided great service.

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I was very please with my stay at this hotel. The staff was very courteous and welcoming. My room was very clean and comfortable. I will definitely stay here again the next time I travel to Atlanta for business.

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The last time we were in Atlanta we stayed at The Perimeter Hyatt Place and chose this location this time around because it was cheaper.... I see why. The hotel was not nearly as well kept as the other location. The Perimeter location was in a much better, more convenient area. In addition we returned to our room late Saturday evening and there were […] no parking spaces available. Someone had authorized a truck with a trailer to take up 5 spaces so other guests had already double parked and we ended up having to do the same. Mehr

I enjoy my stay the only think i didn't like it was no privacy at the sink when you are sharing a room. Thanks

The hotel was excellent. The staff was friendly and very helpful. I would recommend to anyone!

Every thing was great,but when I asked for my recipt I was told that you would send it to me. I question this.

Our stay at this hotel was very pleasant. We arrived late, 1:00 am, and was greeted very well at the front desk. The room was very large with a sleeper sofa. The sofa needed to be cleaned and was not very comfortable but the double beds were exremely comfortable. I liked having the sink outside the shower area which made it more accessable to everyone […] staying in the room. The shower could have been cleaner but overall it wasn't bad. The continental breakfast was very good and we appreciated the fresh fruit. Overall it was a great place to stay for the price. Mehr

Our stay at this hotel was wonderful. The cleanliness and comfort of the rooms far exceeded my expectations, given the price we paid. I would definitely return and would highly recommend this hotel to family and friends.

I found the hotel to be adequate for our purpose,however, they did not provide clean linen for the pull-out bed.

CLean and nice hotel..Location is hard to find and signs are not visible form the streets...Nothing within walking distance. If you don't have a car you will be stuck in this hotel. Offers free WIFI that is even slower than a dialup modem...Breakfast was average with no hot items...

this place was great!! the staff could not have possibly been nicer and more helpful.

Staff Very Nice

This is a comfortable, extremely clean hotel. Staff is superb.