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"Keine Klagen!"Bewertet von Ernst S aus "Dortmund, Deutschland" am 26. Dez. 2011
Mich hat es dienstlich nach Fort Saskatchewan verschlagen, und ich bin mittlerweile dreimal im Hospitality Inn abgestiegen. Ein neues Hotel, sehr gepflegt und mit sehr nettem Personal. Vermittelt familiäre Atmosphäre. Gutes Preis/Leistungsverhältnis. Ich habe nichts auszusetzen. Allein Fort Saskatchewan ist, zumindest im Winter, kein Ort, der zu längerem Verweilen einlädt.
"Hotel im Süden von Edmonton Richtung Calgary"Bewertet von Carmi S aus "Groß-Gerau" am 22. Okt. 2011
Sauberes Holiday Inn Xpress mit schönen Zimmern, freundliches Personal und gutem Frühstück.
"Angenehmes Hotel in Sherwoodpark"Bewertet von einem Hotels.com Gast am 8. Sep. 2010
Ziemlich abseit, es hat jedoch einige Restaurants in der Nähe. Nur Morgenessen erhältlich im Hotel. Guter Arbeitsplatz schnelles Wifi.
"Sehr gute Lage zur West Edmonton Mall"Bewertet von F Franke aus "Düsseldorf" am 13. Jul. 2009
Unser Zimmer war sauber und sehr ruhig. Wir waren 2 Nächte im West Edmonton Mall Inn, haben uns wohlgefühlt und würden das Hotel wieder buchen. Das Personal war freundlich und kostenlose Parkplätze waren in ausreichender Zahl vorhanden. Auf dem Zimmer waren ein Flatscreen Fernseher, Kühlschrank, Bügelbrett und Bügeleisen. Gefehlt hat ein Safe. Surfen im Internet per WLAN war leider nur gegen Gebühr möglich. Schade, denn viele Hotels bieten dies inzwischen kostenlos an! Frühstück gab es keines. Man konnte aber gut in der Mall frühstücken, z. B. bei Alberts, einem Frühstückscafe direkt im Eingangsbereich.
Lage
Delta Edmonton South liegt in Edmonton, Edmonton South, in der Nähe der folgenden Sehenswürdigkeiten: Southgate Center, Snow Valley Ski Club und South Edmonton Common. Old Strathcona ist eine weitere in der Nähe gelegene Sehenswürdigkeit.
Ausstattung
Die Unterkunft Delta Edmonton South verfügt über folgende Annehmlichkeiten: Innenpool, Whirlpool und Fitnessmöglichkeiten. Dieses Hotel mit 3 Sternen stellt folgende Annehmlichkeiten für Geschäftsreisende zur Verfügung: Businesscenter, Konferenzraum und Limousinenservice. Dieses Hotel für Geschäftsreisende verfügt über Folgendes: Restaurant, Coffee-Shop/Café und Bar/Lounge. Das Hotelpersonal hilft Ihnen gerne bei allen Fragen weiter. Zum Service-Angebot gehört Folgendes: Concierge-Service, Hochzeitsservice und Event-Catering. Weitere Annehmlichkeiten sind: mehrsprachiges Personal, Geschenkeladen/Kiosk und Kamin in der Lobby. Parkplätze vor Ort sind für die Gäste kostenlos. Dies ist eine Nichtraucherunterkunft.
Zimmer
Die 237 klimatisierten Zimmer der Unterkunft Delta Edmonton South bieten folgende Ausstattung: Zimmersafes und kostenlose Zeitungen. Kabel-/Satellitenfernsehen sowie TV-Internetzugang (kostenlos) und Pay-TV stehen in den Zimmern zur Verfügung. Die Zimmer haben einen Highspeed-Internetzugang. Zur Badausstattung gehören: Bademäntel und Designer-Toilettenartikel. Weitere Annehmlichkeiten sind: Kaffee-/Teekocher und Haartrockner. Kühlschränke, Mikrowellen und Weckanrufe gehören zu den auf Anfrage verfügbaren Annehmlichkeiten. Der Reinigungsservice wird täglich angeboten. Alle Zimmer der Unterkunft Delta Edmonton South sind Nichtraucherzimmer.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
Dieses Hotel ist nicht barrierefrei ausgestattet. Wählen Sie ein anderes Hotel aus, wenn Sie ein Zimmer mit barrierefreiem Zugang buchen möchten.
Delta Edmonton South verfügt über ein Restaurant. Außerdem wird folgender Service angeboten: Zimmerservice rund um die Uhr.
Zum Freizeitangebot vor Ort gehört Folgendes: Innenpool und Whirlpool. Außerdem wird folgende Annehmlichkeit angeboten: Fitnessmöglichkeiten.
Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.
Die folgenden Gebühren und Kautionen werden entweder beim Check-in/Check-out oder wenn ein Service in Anspruch genommen wird von der Unterkunft erhoben.
Die oben aufgeführte Liste enthält eventuell nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
Dieser Gast hat keinen Kommentar abgegeben.
Dieser Gast hat keinen Kommentar abgegeben.
"Wonderful Friendly Service"
My friend and I had the best time at this hotel. The service was quick and very friendly. I loved the girls who work in the Restaurant! So friendly and accommodating. The chef even came to our table after our meal to see how everything was! Our bed was so comfy.. I loved the duvet!! And the pillows...Oh the pillows!! Will come back for sure.!
Thank you for taking the time to rate your experience with us as well as provide some specific feedback regarding your stay. I am happy to read that you enjoyed our hotel and the staff that you encountered. Our employees do a great job of providing memorable experiences and we are very proud of them. I am sorry that we failed to get 5 out of 5 stars on your rating and I hope we get another chance at it in the future. Sincerely,
1 Antwort von Delta Edmonton South"Delta Edmonton South"
The location was great. Booking was easy. We checked in late, otherwise, would have phoned to complain. The glass were dirty, i.e, toothpaste on the bottom of the glass, only one coffee cup. Small things, yes, but cleanliness is important.
Thank you for taking the time to share your feedback with us regarding your recent stay. I am very sorry that your experience with us was less than perfect. I agree with you that cleanliness is extremely important and must be maintained as this is a minimum expectation of any hotel guest. I have shared your comments with our housekeeping manager and we will follow up with the team immediately. Once again thank you for your comments and I apologize for our failure to meet your expectations. Sincerely,
1 Antwort von Delta Edmonton South"delta edmonton south in edmonton ab"
the staff are polite.hotel has pool, hot tub and gym which is what i wanted.hotel needs updating.bathroom very old and needs work. first flush of toilet-overflow, so maintenance was called in, he made a mess, so housekeeping was called in. we were at WEM within 20 mins for a fun time
Thank you for taking the time to share your feedback regarding your stay and rate your experience with us. I am pleased to here that the employees were polite and the service you received during your stay was pleasant. I would like to apologize for the issues with your toilet in the room as we should have recognized this situation prior to your arrival to the hotel and had it rectified. We agree that our washrooms as well as the rooms in general are in need of a renovation which we are receiving this year in all of our rooms. We also know that the age of our rooms is not an excuse for any maintenance issues during your stay as this must be maintained diligently. Thank you again for your feedback and we hope we have an opportunity to host you again and provide you with a much more positive experience.
1 Antwort von Delta Edmonton SouthA little out of the way, but nice place.
Thank you very much for sharing your feedback on your stay with us. I am pleased to see that you enjoyed your recent visit. We pride ourselves on being at the Gateway to Edmonton and by major thoroughfares making it convenient to stay here. I am sorry that you did not find this to be the case based on your reason for visiting the city. We hope that you will choose to stay with us again if you are back in the Edmonton area.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
"Close to everything"
We enjoyed this centrally located hotel to everything we wanted to see and do anyways. The staff was helpful and we were close to a lot of ammenities.
Thank you taking the time to rate your experience with us online. I appreciate the positive rating you have given us and I am pleased that you found our staff helpful and friendly and our location convenient. We hope you will stay with us again in the future while in Edmonton and we will continue to work toward providing consistent service. Thank you again for your feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
Dieser Gast hat keinen Kommentar abgegeben.
Thank you for taking the time to rate your experience with us online. You did not leave any specific comments however based on your rating I can clearly see there was room for improvement during your stay. I am sorry that we failed to provide you with a stay that left you completely satisfied and if you wish to share some specific things about your stay that could have been better please don't hesitate to do so.
1 Antwort von Delta Edmonton South"Delta South - Edmonton Alberta"
A must if you're in Edmonton for oilfield business. Close to Nisku and Edmonton's major oilfield manufacturing. Right on the corner of Gateway and Whitemud means you're at the hub of manufacturing. Great staff and service. Heated u/ground garage means you don't need to plug in during cold months or worry about vandalism. I stay here every time I'm in […] Edmonton for oilfield business. Mehr
Thank you very much for the great review. We appreciate your ongoing support and business. I am pleased that our service has met your expectations and we hope we continue to deliver consistency throughout future stays.
1 Antwort von Delta Edmonton SouthThe vale is good for the deals but not for the regular price. The room is noisy because it is located next to major free ways and railway. The ramp used for the luggage carts are too steep and narrow.
Thank you for taking the time to share your experience online, and for sharing some valuable feedback. I am pleased to read that your stay was an enjoyable one. I would like to apologize for the noise during your stay. We do have a train fairly close to the hotel however it is not often heard by our guests as it is far enough away that the sound doesn't usually carry. I would suggest booking a room facing the North side in the future as you should not hear anything from this side. We are looking into redesigning the ramp to the front doors in the near future as we renovate the parking lot and make our whole arrival area more welcoming. We do have bellman at the hotel that would love to assist with the luggage up the ramp in the meantime. Thank you again for your feedback.
1 Antwort von Delta Edmonton South"Nice and lcean"
I like Delta hotel, and usually I don't get disapointed, again this time around, we got our money's worth. Upon check in they gave us a free appetizer which was nice since we had been on the road for 14 hours. in the lounge the service was impecable, what more is there to say other than, overall, this hotel was well above my expcetation. will stay here […] again if I come back this way. Mehr
Thank you for your feedback regarding your recent stay and thank you for your continued support of Delta Hotels. I am glad that you were able to utilize a complimentary appetizer in our lounge and found the service to be very positive. I will be sure to share your feedback with our employees in the lounge so they know what a positive impact they had on your stay. Thank you again for your feedback. Sincerely,
1 Antwort von Delta Edmonton South"Great Hotel, excellent restaurant"
Stayed here for 6 days during a business trip. Comfortable hotel, good location for the southern part of Edmonton. Surrounded by good dining, etc. The hotel itself has a great restaurant, try their Canadian / Alberta beef. The breakfast buffet was somewhat disappointing. The rooms also need some upgrade, as the carpets are a bit dated and old. Otherwise, […] highly recommended. Mehr
Thank you for taking the time to share your feedback regarding your recent stay. I am happy that your stay was a positive one. I am sorry that you found our breakfast buffet to be less than spectacular and our rooms to be tired and dated. I will share your comments with our restaurant team to ensure the necessary follow up is done. I will also share your positive comments about your other dining experience you had for dinner. Our rooms are receiving renovations in 2012 as they are currently in need. We will be renovating all areas of our guest rooms and will have a very nice room product in the coming year. Thank you again for your comments and for choosing Delta Hotels and Resorts. Sincerely,
1 Antwort von Delta Edmonton South"Delta Edmonton South"
Great beds, very clean except carpet
"The Delta Edmonton South -great first impression"
I was amazed by a wonderful, modern lobby and lounge area with friendly staff. The second impression though was very different. Getting to the room the hallways are very dated and have a weird smell to them. The 'premier' room was dated as well. A mini bar that was advertised on the hotel site was not existent. Prints on the headboard of the king bed […] from previous guests were visible. The climate control unit kept blowing a steady stream of air into the room, the vent was not adjustable. Temperature control was not sufficient which resulted in a bad sleep quality. The toilet flush tank did not refill itself. A voucher for up to 25% savings on a future stay will not convince me to give this location a second chance. Mehr
Dieser Gast hat keinen Kommentar abgegeben.
Thank you for taking the time to review your experience with us online. I am pleased by the rating that you have given us as your stay looked to be a positive one. We hope to see you again in the future and if there is anything you feel we could have done better please don't hesitate to let us know. Thank you,
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
"Comfort!!"
The bed was so comfortable, the room was clean and spacious. The tub could use a little upgrading to a soaker type tho. The pool and hot tub was clean and warm and soooo relaxing! I called for a massage but never got a return call but it was a holiday friday so perhaps they were closed. I would definitely stay here again!
"Comfort of room"
The room continued to be very cold even after complaining and maintenance saying they made an adjustment. This made for uncomfortable down tme in the room.
Dieser Gast hat keinen Kommentar abgegeben.
Thank you for taking the time to rate your experience with us online. Judging by the rating you have given your experience it appears that your stay was very enjoyable. I am happy that we were able to meet your expectations and we hope to see you again in the future. Thank you for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton South"Warm and welcoming stay, will use again."
Our stay was very enjoyable and the staff were superb and friendly in all their efforts to treat us with the best of service while making you feel right at home. We will certainly stay there again on our next visit to Edmonton.
Thank you for taking the time to share your feedback regarding your recent stay. I am very pleased that you found your stay to be enjoyable. It is our goal to be engaging and friendly and try to create an atmosphere that feels like home and I am happy to read that you felt this way while with us. I will be sure to share your comments with the employees and we hope to see you again in the future. Thank you again for your feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
Dear Valued Guest, Thank you for taking the time to rate your experience with us online. I am assuming by your rating that your stay with us was very positive. If you would care to share any details of your stay with us, you can contact me directly at the hotel. Thank you again for the feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
Dear Valued Guest, Thank you for taking the time to rate your experience with us online. Based on your rating it appears that your experience with us was a positive one. I hope we have an opportunity to host you again at our hotel and if you have anything else to share or if you have any questions, please feel free to contact me at the hotel directly.
1 Antwort von Delta Edmonton South"Delta Hotel, Edmonton South"
Dieser Gast hat keinen Kommentar abgegeben.
Cost not worth the value - sorry
Dear Valued Guest, I would like to thank you for taking the time to share your feedback with us regarding your recent stay. I am sorry that you did not feel that you received value for the price you paid. It is our goal to deliver value to all of our guests through our products and service and I am sorry that we failed to meet your expectations. We do feel we are fairly priced for our market and neighborhood and if there is some way that we failed to meet expectations with service or our product I would love an opportunity to do something about it. Please feel free to contact me personally at the hotel if you would be so kind to share some of the details of your stay that did not meet your expectations so that I may have an opportunity to address them.
1 Antwort von Delta Edmonton South"Great but showing some wear"
In-room dining and restaurant had absolutely delicious food and great service!! The hotel also offers great services but is showing some wear (holes in our sheets, curtains needing repairs, fussy shower head). We had a great stay and we would book there again.
Dear Valued Guest, Thank you for taking the time to rate your experience with us online and share some feedback about your stay. I am pleased that your experience was positive and the food and service was good. I do apologize for the age that our hotel rooms are showing and I am thrilled to share that they will be receiving renovations in the near future. We have already completed most of the public areas and outlets and are just wrapping up the painting of the outside of the building. We will be starting on the entire second floor meeting space at the end of this year and then some time after that will be moving into guest rooms. We are pleased that you have stated you would stay here again and we look forward to any future visits you will have.
1 Antwort von Delta Edmonton South"Delta Edmonton south"
Noise from adjoining rooms was bothersome. Just normal talking was quite clear from adjoining rooms and made getting to sleep difficult.
Dear Valued Guest, Thank you for your feedback regarding your recent stay. I am sorry that you found the noise coming through the adjoining doors to be quite loud and it impacted your ability to sleep. When we get renovations at the beginning of next year we will be sure to look at possible solutions to this issue. It may just be certain rooms as this is not an issue that has come up that often. Based on your rating, it looks like the rest of your stay was very pleasant. I may suggest that if you return in the future, you could make a request to not be in an adjoining room and we would block your room accordingly. Thank you again for your feedback and for staying with us at the Delta Edmonton South. Sincerely,
1 Antwort von Delta Edmonton South"Delta South - excellent value"
Service was great. Property seemed to be in the first stages of renovations, but the staff was very attentive and all ammenities were functional and in good repair. Housekeeping was average, the room was comfortable. Nice little excercise room... A great place to stay if your activities in Edmonton are focused in the South End.
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. I am pleased that your experience was a positive one. We are in the early stages of some minor renovations as we are painting the exterior of the building. We will be renovating all meeting rooms in the hotel toward the end of this year and then moving into guest rooms early next year. During this time we will ensure that our service standards are maintained throughout the renovation process in all areas. I am glad that our staff delivered friendly and engaging service while you were here and hopefully we will have an opportunity to build on this consistency during future visits. Thank you again for your feedback and for your business.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
Dear Valued Guest, Thank you for taking the time to review your experience with us. I was happy to read that your stay with us was positive. We strive to exceed guest expectations with every stay and we hope your experience will lead to many more opportunities to do so. Thank you again for your feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
"dissapointed"
since moving to cold lake alberta 3 years ago we have stayed at several edmonton hotels due to edmonton pediatrician visits for our youngest child.since our 1st visit to the delta edmonton south we never stayed anywhere else.the staff are always friendly and helpful which is hard to find in edmonton and the rooms are always clean fresh and updated.that […] is until our last visit.the shower had soap scum around the soap holder and the bathroom light switch was hanging partially out of the wall.this hotel is a little pricey compared to the super 8 s but weve never minded the extra money due to the quality we received and became accustomed to there.i think well unfortunitly have to try another hotel next time.which is unfortunate since we love the location to everything we do when in edmonton,this was not meant to be a dis for your hotel just a heads up.sincerely yours alisha and jamie bramwell. Mehr
Thank you for sharing your feedback with us regarding your recent stay. I apologize that your stay had many challenges and was not what you have come to expect from this hotel. I do thank you for sharing this feedback and highlighting some areas that we should have been better. We take these concerns seriously and will immediately look into where we went wrong and what should have been done differently. If you would like to address these issues directly or have anything else to add please feel free to contact me personally. Sincerely,
1 Antwort von Delta Edmonton South"Delta Hotel stay"
I always look for cleanliness and hope for a comfortable bed, we got both. The only thing we had issue with was our last night there were two weddings and a lot of booming music coming from downstairs and loud voises from people in a room near by, this meant not much sleep saturday night. The breakfasts were terrific and waitresses excellent, we had […] our two Granddaughters with us and they were treated very well. Mehr
Dear Valued Guest, Thank you for taking the time to share your feedback with us, regarding your recent stay. I am pleased that your stay was mostly enjoyable. It is always our first priority to provide clean and comfortable accommodations and I am glad we did that. I would like to apologize for the noise from the wedding that you were able to here in your room. We do have a ballroom on the 11th floor however we try to limit the time that music is allowed as well as try to block people's rooms in areas that will not be impacted by the music and I am sorry that we failed to do this for your stay. I am not sure if you called down to let us know about the noise in the other room but we do have security on and they could have addressed this issue with the other room. Thank you again for your feedback and for choosing Delta Hotels and Resorts. Sincerely,
1 Antwort von Delta Edmonton South"Badly in need of a facelift."
The guest rooms are long overdue for a makeover. The lobby appears to have been updated, but the exterior of the hotel and guest rooms really let down the Delta's reputation. Booked a 'premier' double queen room hoping for a nicer room. Not. Small, worn looking and way too hot (better air conditioning needed in July!). Turned the thermostat all the […] way down and still had to sleep without covers. On the upside, lots of convenient parking, but maybe that's because the hotel has plenty of vacancies. Delta needs to overhaul this hotel or unload it! Mehr
Dieser Gast hat keinen Kommentar abgegeben.
Thank you for taking the time to share your experience online. I am pleased to read that your experience was positive and I thank you for the great rating you have given us. I hope that we have the opportunity to provide you with many more positive experiences in the future. Sincerely,
1 Antwort von Delta Edmonton SouthOverall very comfortable, Room was a little noisy.
Thank you for taking the time to go online and rate your experience with us. I was pleased by the scores you gave us and I am assuming that your stay was very positive. You did leave one comment that the room was a little noisy and I am not sure what kind of noise you were referring to. I hope the noise did not disturb your stay with us in any way. If you do return in the future, please report any issues of this nature right away and we will do our very best to correct the issue for you immediately. Thank you again for your feedback and we look forward to your future visits.
1 Antwort von Delta Edmonton South"stay was good, but could be better"
I've stayed at the Delta South with my family a number of years ago and that's what brought me back to the hotel for my recent stay. But the hotel will need some updating and maintenance. The hot water for the shower wasn't very good, took a while to get hot and it's not very stable. They should clean out some of the pipings as the water was draining […] slower in the shower, had quite a pool of water collected after a shower. Some updating to the whole room would be nice since it is a Delta Hotel in order to upkeep with their name. If they are willing to update the whole hotel, I would consider staying there again for my next visit. Mehr
I would like to thank you for sharing your feedback with us regarding your recent stay. I am sorry that there were issues with your water temperature and your drain while you were here. Our water temperature is normally very consistent however we did experience an issue with the boiler recently that caused the inconsistencies that you speak of. It is part of the housekeeping standards that slow draining tubs and sinks be immediately reported to maintenance and we clearly overlooked this standard in your room and I do apologize. I would like you to know that we are expecting a complete renovation of all rooms starting early next year as Delta is very committed to putting forward a product that we can be proud of and is of the same high standard as our service. We do understand that the basic requirement of a positive hotel stay is to receive a clean, comfortable and modern room and we are committed to provided exactly that. I hope that you will give us another chance in the future as I know we currently have a better product available and it is only going to be getting better in the future. Thank you again for your feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton South"Delta South in Edmonton"
I completely enjoyed my stay at the Delta South. The service was impecable, the food delicious, the fitness room was well-equipped and they even thought to provide bottled water and towels to refresh oneself. The entire experience was flawless and I would definitely stay there again.
I would like to thank you for taking the time to share your feedback with us regarding your recent stay. I am happy that you had a chance to try out many of our amenities and facilities while you were with us. It is nice to here that consistent friendly service was received in all areas of the hotel as we pride ourselves in providing the same level of high service throughout. I was also pleased to read that you would be staying here again in the future and we look forward to what will hopefully be many more visits.
1 Antwort von Delta Edmonton SouthVery professional with great service and cleanliness. Bed was very comfortable as well.
Thank you for taking the time to go online and rate your experience with us. I am pleased to read that all aspects of your stay were positive. As we continue to focus on our service consistency we hope that you return to enjoy many more positive experiences. Thank you again and we look forward to any future stays you may have.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
Thank you for taking the time to rate your experience with us online. Based on the scores you have given us I am assuming your experience was an extremely positive one. I am pleased that we were able to provide you with such an experience and I hope you get another opportunity to visit us in the future.
1 Antwort von Delta Edmonton South"Delta Edmonton South"
My husband and I were celebrating our 1 year anniversary. They brought complementary wine and a cheese and fruit platter to our room to help us celebrate. They even had an anniversary card signed by the staff. Very friendly staff and very nice pool and hot tub area.
I would like to thank you for taking the time to share your feedback regarding your recent stay. It pleases me to here that the staff were attentive and friendly and made special acknowledgement of your anniversary. We are honoured that you would spend this special day with us and we hope this becomes a trend year to year as you enjoy many more anniversaries in the future.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
I would like to personally thank you for taking the time to review our hotel online. It means a lot to us that your experience was such a positive one. We do appreciate all feedback we get as it helps us to improve our products and services. Thank you again and we look forward to a future visit.
1 Antwort von Delta Edmonton South"Delta - great location but shows its age"
They try. After the fire some parts were rebuilt and and very nice. Restaurant is great with a great evening menu and buffet breakfast. however rooms not so great. My toilet didn't flush. Curtains didn't close properly and were too short.
Thank you for sharing your feedback with us. We appreciate your comments as they help us with our efforts to continuously improve. I am sorry that you did not enjoy your guest room and apologize for the toilet not flushing properly and the curtains being too short. We do have guestroom renovations scheduled for the beginning of next year that will put our guestrooms in line with the renovations that have already been done to our lobby and restaurant. Our rooms are dated and in need of a renovation however that should not be an excuse for existing products in the room not functioning. We have processes in place to ensure that all aspects of a guestroom are clean, comfortable and in good working order and these processes were clearly overlooked. Once again thank you for your feedback and we hope to see you again in the future. Sincerely,
1 Antwort von Delta Edmonton South"Great Place to Stay"
Hotel Staff is Wonderful, Very Accommodating. Food is very good. My room was comfy clean and even though it faced a main roadway, amazingly quiet. Would highly recommend this hotel.
Thank you for taking the time to share your feedback with us regarding your recent stay and completing an online review of your experience. I am pleased to read that your experience was a positive one. It sounds like we met your expectations in all areas of the hotel. Thank you for staying with us and hopefully you get another opportunity in the future.
1 Antwort von Delta Edmonton South"convenient south side location upgraded recently"
Dieser Gast hat keinen Kommentar abgegeben.
Thank you for your positive review of our hotel on Hotels.com. I appreciate you taking the time to share your feedback publicly. I hope you get a chance to return and have another positive experience.
1 Antwort von Delta Edmonton South"Recognize you're at a 3 star"
You can't come to this hotel expecting a 5 star hotel. However, with the renovations complete, the main floor boasts of modern architecture...though their floor plan is a bit odd. The room was nothing to right home about, but worth what you pay for (3 start hotel). I didn't eat there so I can't comment on that. What I truly enjoy about this hotel is […] it's location. Close to all types of eating, shopping, and not that far from downtown, entertainment, and right on major roads. Mehr
Thank you for sharing your feedback with us regarding your recent stay. I am pleased that you find the renovations to our main floor modern and we should have guest rooms this time next year that will be equally as modern if not more. It is too bad you did not get chance to try the food as our new restaurant with its industry leading menu and service to back it up would have certainly impressed your pallet. Hopefully you return for another visit and try the restaurant while you are here.
1 Antwort von Delta Edmonton South"Delta Edmonton"
Over all we had a pleasant stay. However, we did not appreicate having screaming children in the pool and hot tub area at 10:00pm at night. I think there should be a time limit for children being up that late. Sometimes you just want to go to the hot tub to relax and have some peace. But when there are 15 children screaming and playing in the water […] that late it is not relaxing at all. My suggestion would be to have a time limit for children. Mehr
I would like to thank you for sharing your feedback with us regarding your recent stay. I was very pleased to read that your stay was a positive one although your experience with our pool and hot tub was not and I do apologize. Having set hours for kids and adults was not something that has ever been brought to our attention or something that we have discussed. I will share your comments with the management team and we will make any improvements that we can. Thank you again for your feedback and for choosing Delta Hotels and Resorts.
1 Antwort von Delta Edmonton South"Delta South Edmonton"
First time staying here very nice hotel super friendly staff comfy bed lots of pillows and the price was right
Thank you for taking the time to comment on your stay. I am glad that you enjoyed your experience with us and found the hotel to be nice and the service friendly. I hope you have a chance to return many more times.
1 Antwort von Delta Edmonton South"pleased"
I was very pleased. Great booking and great service
Thank you for sharing your positive comments with us regarding your stay. I am pleased that you enjoyed your experience with us and we look forward to many more in the future.
1 Antwort von Delta Edmonton SouthDieser Gast hat keinen Kommentar abgegeben.
I would like to thank you for taking the time to fill out an online rating of your stay with us. It is nice to see that you had an enjoyable visit.
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