Hilton London Docklands Riverside - London

Hotel gut erreichbar, falls alle U-Bahnen in Betrieb sind. Herrlicher Blick auf die Skyline rund um Canary Wharf. Frühstücksbuffet ausgezeichnet, Service freundlich, aufmerksam und sehr zuverlässig.

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Frühstück, Lage und Freundlichkeit des Personals ist gut. Enttäuschend dagegen die Ausstattung der Zimmer, Sauberkeit von Zimmer (viele Flecken auf dem Techich, Schimmel im Bad) und immer dreckiges Geschirr auf den Gängen zum Zimmer.

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Sehr schönes und nettes Hotel mit freundlichem Personal. Das einzige was man bemängeln könnte, wäre die Lage. Aber auch hier wird dem durch Bustransfer und Fähren ausgeholfen. Wirklich nettes Hotel zu einem fairen Preis in London.

sehr nettes Hotel, super Organisation durch Busshuttle, in der Nähe von wichtigen Sehenswürdigkeiten

Das Hotel war sauber und ansprechend. Das personal sehr freundlich und hilfsbereit. Besonders hervorzuheben ist das gute und sehr reichhaltige Frühstück. Vielseitigkeit und ein nette Ambiente machten das Frühstück zum schönen Tagesbeginn. Obwohl das hotel etwas dezentral gelegen ist, macht der Shuttleservice, der kostenlos und permanent im Einsatz ist, […] dass Hotel für Londonurlauber sehr interessant. Die kurze Fahrdauer( 10- 15 Min) zur Underground "Canada Water" stellt keine Beeinträchtigung dar. Wir würden das Hotel wieder buchen. Mehr

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Schönes Hotel in ruhiger Lage direkt an der Themse. Reichhaltiges sehr zu empfehlendes kontinentales Frühstück für jeden Geschmack. Für Kinder ist ebenfalls alles dabei. Wer auf Vorrat essen kann schaffts bis zum Abendbrot. Auf den ersten Blick liegt das Hotel weit ab vom Schuß. Das war auch mein erster Einduck. Auf den 2. gibts ein Shuttle das von […] 6 - 22 Uhr kostenfrei von allen Hotelgästen genutz werden kann. Dieses bringt Sie aller 15 Minuten an die nächste U-Bahnstation und nach 10 Minuten ist man in der City. Das Hotel ist sauber. Das Personal freundlich und auch wenn man die Sprache nur schlecht spricht wird man nicht stehen gelassen. Es gibt Infomaterial zu London, den Verkehrsmitteln und aktuellen Events in der Stadt. Bei uns was die Hochzeit von Will und Kate (das war aber nicht Grund unserer Reise). Die Qualität der Zimmer ist Ansichtssache. Wer ein englisches 4 Sterne Hotel mit einem deutschen vergleichen will wird etwas entäucht. Aber, die Zimmer sind sauber, die Handtücher duften frisch, es wird täglich gereinigt, die Betten sind fast neu und die Zimmer bei einer 2+2 Belegung immer noch geräumig. Sollte ich noch einmal eine Städtereise nach London machen würde ich dieses Hotel wieder buchen. Mehr

Das Hotel liegt in ausreichender Nähe zum Zentrum Londons. Der ständige kostenlose Busshuttle vom Hotel zur U-Bahnstation Canada-Water ist für die zeitnahe tägliche Tour in die City von London wichtig. Max 20 Minuten Wartezeit waren einmal dabei, ansonsten ca. 10 min + -. Insgesamt ist man ca 30 Min unterwegs vom Hotel bis in die Innenstadt, dass ist […] für unsere Familie (5 personen davon 3 halberwachsene Kinder) schnell genug gewesen.Das Hotel war ausreichend konfortabel ausgestattet und die Zimmer waren für Londoner Verhältnisse ordentlich und sauber. Da wir den Frühjahrsrabatt von 33 Prozent auf die Übernachtung (2 Doppelzimmer) bekommen haben war das Preisleistungsverhältnis gut. Wir hatten keine Mängel. Das Personal war freundlich und das Frühstück sehr gut! Das Frühstücksbüffet war reichhaltig und abwechselungsreich. Die Umgebung war sauber und modern bebaut. Wir hatten einen direkten Blick auf die Themse, genau gegenüber der neuen Bankhochhäuser, die Lage ist sehr schön. Mehr

Das Personal war sehr freundlich und sehr um das Wohlergehen der Gäste bemüht! Das Hotel liegt ein bisschen auswärts, es ist jedoch überhaupt kein Problem mit Bus, U-Bahn in das Zentrum zu gelangen. Das Zimmer war groß und geräumig, es war immer sehr sauber! Wir waren sehr zufrieden mit unserem Hotel und würden es jederzeit weiterempfehlen!

- Personal ist freundlich und sehr zuvorkommend - Lage des Hotels etwas ausserhalb, City aber gut erreichbar mittels Ferry/Bussen/U-Bahn (Tube) - Zimmer entsprechen nicht meiner Vorstellung von 4 Sterne Hotel - Konstanter Rauchgeschmack in Nichtraucher Zimmer

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hte hotel was not up to the standards of the other hilton hotels i have stayed at. decor was very tired and in some places shabby.the only saving grace, was the view from our room. would not stay here again.

The hotel is situated across the river from Canary Wharf. There is a complementary ferry service which travels to and from the area every 15 minutes, and only takes about 2 mins. There is nothing much around the hotel itself apart from apartments, but as with anywhere in London, you are only a ferry trip or underground journey away from everywhere. […] The hotel is your typical 4 start Hilton, with a nice bar and decent enough rooms. If a good spa is important to you then this place won't cut it. The health club is a small/public one around the corner from the Hilton, with a small pool, a jacuzzi and a couple of sauna's. I didnt go in the gym, so can't comment on that. All the hotel staff were very friendly and helpfull. So..... to sum it up: Nice hotel out of the hussle and bussle of the City, but don't expect it to blow your mind. If you want a bit more class at an affordable, the Hilton in Canary Wharf looked nicer. Mehr

The bed is bit of tough to sleep on it. I experience the no hot water issue in our room. so, It was quite unpleasant experience.

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The staff here were very pleasant and helpful, the car park is free and there's no congestion charge making it ideal to go into central London. The free ferry is vital however, without this service it would be difficult to get into London. on the down side the bathroom was a little outdated for a 4* and the grouting was missing in places. Over all the […] room was very large and we did have a view of the river and Canary Wharf. For a one or two night stay I would definitely recommend it. We didn't eat in the hotel as the cost was expensive but there was free fruit in reception to which we helped ourselves, this got us through until we found a much cheaper alternative. The hotel is perfect for visiting Canary Wharf and ideally placed for the O2 and the Olympic stadium about 2miles away) although there are a couple of rough areas to drive through to get to the hotel the area it's situated in is clean and modern. I have recently stayed in the Hilton in Canary Wharf, slightly more expensive but clearly newer! Mehr

We had a lovely stay at this hotel and will go there again. It's fantastic to start a day out in London on the river.

Good hotel, great service from staff. Good value menu in restaurant. Ensuite a little jaded and in need of a refresh. Otherwise great.

Not up to normal hilton quality , Room smelt of smoke so had to move and next room had no window !

We chose this hotel for its quad rooms (often 4 adults sharing need 2 rooms). It was away from central sights but easy to get to the tube using the hotel's free river boat then a stroll to Canary Wharf station. Breakfast covered all options and the staff couldn't do enough for you. The hotel was clean, tidy and well maintained. Beds were confortable […] & there was no noise from outside. Would highly recommend & will definitely be back. Mehr

Great location for Canary Wharf, very useful boat across the Thames. Breakfast has everything you could want, with great service.

If you are going to London and want to get to and from the city centre forget this hotel. It is a constant nightmare getting the ferry from the hotel to canary wharf and back there can be upto 20 minutes delays. On Sunday they do not run until 9am forcing me to pay 30 pounds for a taxi to the tube station. Very frustrating

Our visit was excellent in every possible way. We are looking forward to our next stay and would recommend this to anyone who wants to get away for a romantic weekend or just a weekend in general. The staff was extremely polite and very helpful. We will be back pretty soon. Our room was fab and the view from the balcony was beautiful at night.

Nice hotel and staff excellent. Its a wee bit out the way but there is a regular ferry to take across to tube/train stations. Recommended

We were a little disappointed with the washroom facilities in the hotel room and the beds were a little uncomfortable. The breakfast buffet was nice and staff were friendly. We felt the hotel needs some refurbishment .

My wife, two daughters and I booked a family room just for one night. We were met by very polite reception staff who duly checked us in with no fuss or bother. We were pleasantly surprised to find that we had a large room with a river view. When we noticed there was insufficient bedding we called housekeeping and within 30 mins all was rectified. The […] breakfast was included and was served in a lovely setting - the food and choice was lovely. The only very slightly negative point with our say was that the bathroom looked a little tired but it's not a brand new hotel. All in all, a great experience and one that we will certainly repeat. Mehr

Professional service from arrival to departure. Would book with them again.

The hotel has a very good standard, but it is a little bit hard to get there and it is nothing of interest nearby.

Great value for money and lovely hotel. Bath looked a bit worn and was told by reception that we had to pay for breakfast but I had already paid online for it to be included. Glad I took a copy of my reciept and all was resolved. Brilliant location and easyaccess to O2.

The hotel was a little further out than expected, but we were grateful for this as there were thousands of people in London to celebrate the New Year. Very happy with the hotel and staff. Paddington station were charging £8.50 per item to hold luggage while we spent our last day sight seeing - but the hotel offered to hold it for us free of charge. […] Would definitely visit again. Mehr

Usual quality of service etc but the hotel decor itself is well overdue for a bit of a touch up job

A bit outdated room on the ground floor. It was clean. TV from the previous century, why not a flat screen with more channels. But overall it was a good stay. What was a bid strange?: the male breakfast room manager, trying to do popular, was talking '2011' language to a 55 year old. Not appreciated and not very HILTON like. What a Muppet. 'HI" follow […] me, instead of: Goodmorning Sir, please follow me. I am getting old. Mehr

I'm not sure I shoudl tell you how good this hotel is as I want to make sure there are rooms available when I go next time! Buffet breakfast is the best I have ever had, always stocked up from crossiants to full breakfast salmon, cakes, fresh fruit the and you get a flask of coffee or tea on your table. Service is superb and all the staff are attentive […] without being in your face and say good morning to you. Would suggest you get it with your room as its £18 a head! We had a martini and lemonade and a double rum at night and this cost £16 (ouch) lovely pub about 30 yards from the hotel, and if you are happy to walk 15-20 mins there is another pub hidden away called the Salt Quay where the food was excellent and good value. If may seem out of the way but at the price its well worth it. You can get the Hiltons own boat across to Canary Wharf and back free of charge. The O2 isn't far from there, about 3 stops ish. Closest tube is the Rotherhite overground, and this is a 25 minute walk but as i say if you cross on the boat to Canary wharf you can avoid this. very pleased, and at Hotels.com prices, even more so, thank you to the hotel! Rich Mehr

We stay at this Hilton at least once a year for a London weekend Break. This was the first time we used Hotel.com and had no problems with the booking. We had a room in the warehouse conversion part of the hotel and it was excellent and better than the new build rooms. If you can get a room in the 'old' section then go for it. Hilton Breakfasts are […] legendary and did not disappoint on either morning. They really do set you up for the day. One of the best things about this Hilton is the riverside patio. Even in October we could sit outside and watch the river and the towering buildings of Canary Wharf. We liked the free ferry service to Canary Wharf where we caught a Thames Clipper Service up-river to The Embankment. Excellent service. If you are 'surprised' by the Hilton Bar prices then there are 2 pubs within 150 metres of either side of the hotel offering better value. The area is genuinely quiet and feels safe. With the bus service that stops outside the hotel and its closeness to Canada Water & the Jubilee Line getting into the heart of London is simple on the tube as well as the river taxis and the tube service out of Canary Wharf. The Hilton at Rotherhithe offers a quality choice against the more Central London hotels. It certainly offers better value than say The Hilton at Green Park which is eye-wateringly over-priced. Well done to Hilton & Hotel.com, can't wait for our next visit. Graham & Sheila. Mehr

The Hilton Hotel was on the Thames opposite Canary Wharf, the staff where helpful and friendly, the hotel is in need of some long term work but overall it is clean, tidy and nice bar and reasonable prices and the weekend was good value. A pity that the DLR wasn’t working and it would be most advantageous if the hotel had a late night service for collection […] to get back to the hotel late from Canary Wharf (Mini Bus every 20 minutes?). The cab was very costly! Mehr

Had a great stay here at the hilton riverside docklands. really nice inside, room/balcony smart and clean, good bar and staff friendly. great view over the thames of canary wharf. took 25 mins to get to the o2, pleasantly suprised by our hotel taxi as we were goin to see snoop dogg, and turned up to the o2 in style in a mercedes 4x4 with tinted windows!! […] hotel pool and sauna great cure for a hangover. overall a brilliant stay and we will definately be going back. Mehr

I booked this hotel for a weekend away with 2 other people for a friends birthday. We had a fantastic time here & my friend really enjoyed her birthday, the hotel sent champagne to the Room & also decorated it with banners & balloons. The hotel staff were very friendly & helpful i would Definently recommend this hotel.

Carpets were stained, could feel the springs in the mattress, overall not happy :(

It is is not centrally located. They have eliminated the shuttle bus which conviniently took guests to the nearest train station. The only way to the Underground is by taking a ferry and walking a substantial distance or by taking a bus. Still by the time you get to the center of London you will loose a substantial amount of time and energy. The hotel […] itself is very nice. The room was great and the on premis restaurant reasonably good. Mehr

We had a great stay at this hotel. Conveniently located to bus and train stations. DLR also a great way to get around. Make sure that you get the breakfast package when you book with Hotels.com. It definitely is worthwhile. Will definitely stay there again whenever in London!

very helpful, clean room, attentive staff.

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As much as we liked this hotel, we enjoyed the area - and the staff were wonderful, the advertised "Short Walk" from Canary Wharf tube station is very misleading. There are no signs to show which way to the pier to get the free ferry, and it took nearly 20 minutes to get to it, so if you are dragging a lot of luggage or are just off a long flight - […] be warned! Mehr

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THE RECEPTIONIST NAMED MELPA WAS VERY UNPOLITE

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