Hampton Inn San Antonio-Downtown (River Walk) - San Antonio

We were not greeted well by the young man at the desk, but really impressed by the size and cleanliness of our room. We could never get our card key to work and asked for help to get it figured out, but they were not at all helpful. Then, breakfast was amazing and the cleaning staff were extremely kind and friendly. The location was perfect, but they […] recently started charging for parking - which left us in a lurch on our first night there as our friends were planning on joining us for dinner, but had to head off in search of an empty spot. (Because they were also selling extras to the highest bidder.) Up, down, up down... Mehr

Most positive I can say is the beds were comfortable. I was not happy that we had to pay $15/night fee for parking. But I got over that. The breakfast wasn't good, when I went to eat at 8:00, the sausage and egg omelet were all dried out. Several items were out as well, and took a long time to get restocked, at a peak hour. I left my keys on the chest […] of drawers where the TV sat, and I realized when I drove 10 hours home, that they were there. (My daughter drove) I have tried with no results to see if housekeeping has found them. I called the day we checked out, and the manager couldn't help me, since housekeeping was already gone for the day. I have tried several more times to find something out and they keep telling me they will call. This is 3 days now and still they have not called me. I am very frustrated, because I know I left them there. This goes to the overall experience of my stay and I will not be going back to a Hampton Inn. Mehr

We found out a week prior to checking in that the hotel was charging $15/night for parking. If we had known that, would have looked at other options. The breakfast was always out of items or hot stuff was all dried out, not very good. The hotel service was acceptable while we were there. One of the managers on duty during our stay was very unfriendly, […] but other than that other staff were nice. The rooms were comfortable, have had better experiences though at other hotels. Mehr

This is a great place for a family on a budget! The breakfast was warm and great and it lasts until 10:00 am. I only wish the rooms were a little more specious. You only pay about $15.00 for parking a night and you can come and go as you please and not get charged extra. We would definitely go back again.

All I have to say is BED BUGS.

Horrible... There were bed bugs, had welts all over my legs. I would never recommend staying here.

This was definitely a 4-star+ motel. The room was large & clean. Bed was comfortable. Easy walk to the Riverwalk. The breakfast was quality.

pleasant hotel, friendly staff, breakfast and cookies were great

The staff was great, the the rooms were clean.They have a good hot breakfast and fresh hot cookies for your dinner snack.Two blocks from the river walk and the Alamo. Will stay there again, it was a good place to stay for the price.

Ac went out I was told I had to file a complaint with management. What?

My wife and I took a quick getaway to San Antonio for the weekend. The hotel was literally walking distance from the Rivercenter mall. The pictures of the river walk on the website were a little deceiving, but all in all we loved it!

We stayed at this hotel because reviews said parking was free. Once we got there we found out they just recently started charging per night. Not a big deal unless you like being nickeled and dimed to death. We tried to check in early and the person working there said he would call when a room was ready. I had to come back in person and wait in front […] of the desk while he had a maid go clean our room. It ended up being much longer until we got our room. The room was nice and the stay pleasant Mehr

This hotel was good enough, however I don't think I would ever stay there again. The service at the front desk and coordination with housekeeping for check-in times was horrible. I arrived at about 2pm hoping to drop my baggage in my room and go to my conference which started at 4pm. However, they said the room wasn't ready yet. Then when I came back […] at 4pm, the room still wasn't ready and there were LOTS of other people sitting in the waiting area waiting for their rooms also. IMO, if check-in is at 4pm, they should at the very least have those rooms ready for the customers. All that being said, the front desk staff was nice enough about it. Maybe they need more front desk workers because there was always a line. Aside from that, the free breakfast was good. And the location was convenient for walking around downtown. Mehr

Great place to stay if you're checking out the Alamo and the Riverwalk. It costs to park in their lot but don't leave unless you're driving from the area to do something! Nearly everything downtown is within walking distance (if not, by bus, river taxi or trolly). Very convenient. Staff was swamped (I imagine they are always that way though because […] of the location). Seemed nice enough. Mehr

The room was very well sized, it was very clean and comfortable. The hotel staff was awesome and we loved the complimentary breakfast. It was close to the riverwalk wish was perfect for the activites we had planned.

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The hotel is conveniently located in downtown San Antonio. The Rivercenter Mall and Riverwalk are only a couple of blocks walking distance from the hotel in one direction and the Alamo and Ripley's in another, so we were able to park our car at the hotel parking lot. Some customers have stated that parking is free at the hotel but it is not. There is […] a $15 overnight parking fee, but that's not too bad. The room was very clean and we slept well. The bathroom was also very clean and quite roomy. The only con we had was controlling the thermostat in the room. It was very cold in San Antonio on Feb. 12 th and we couldn't control the heat at night so we had to revert to air conditioning and then turn everything off in the morning. We just couldn't find a good median. But we enjoyed our stay very much and we will plan to stay there again . Mehr

I would like to thank the hampton inn employees they were so nice to us we rented 5 rooms in total for . Funeral lucy was wonderful too us more.hotels should have workers like.her I recomend this hotel to everyone.I

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It was very accomdating

We had a great time. The room was clean and quiet, Wifi and breakfast were included. The staff was kind and helpful. The breakfast was amazing: we got to make our own fresh waffles! I will recommend this hotel to all my friends!

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Found this hotel with a great last minute deal. Hesitant at first because I wasn't sure of location but once we got there, I realized it was not a bad at all. Free parking was a definite plus since all the other " higher end " hotels charge almost $30 a night. It wasn't but 3 blocks to the Tower of Americas or the Alamo. The room was very clean. We […] got double beds which seemed a little bit small for two people and the beds seemed very hard to both my husband and myself, but my son said he slept great. so I guess it's preference. They also offer free beverages 24/7 and the continental breakfast was pretty good. I would definitely recommend staying here. Mehr

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Man, what can I say my friends. You can prepare yourself for whatever you may expect. You can believe that you are ready. But when the time comes to check in, are you really in? Its more than just a place to stay, its a space to play. The lady at the desk was lovely, and I still wait for my geranium kiss. The room was built for comfort, not for money. […] The pool was filled with bright blue water that gently capped in the cool breeze. The breakfast smelled like something out of a J.R. Tolken novel, but the bed held me captive till well past close. The streets of the mission city are enchanting, if you are in the right mind. My mind is mostly mindless, so I was all over the map that the inn supplied. Eat the food, drink the hops, walk the river, wave at cops... Check out the Alamo before you go. If you been you know, the grass is grown with soul. If they post this it will be a miracle, a San Antonio miracle Mehr

I strongly recommend every visitor to stay this hotel. In spite of resonable charge, you can receive high-level service. You can utilize free internet, and you can take free-breakfast. The room is calm down and you can have a relaxed time. In addtion, the staffs are very polite. When I had serious business trouble during the stay, every staff was very […] kind and helped me a lot. I want to show my great appreciation. Finaly, I want to stay at Hampton in Downtown again when I visit San Antonio again. Mehr

GREAT HOTEL, GREAT HELPFUL STAFF, GREAT LOCATION AND GREAT VALUE! Thanks Hotel.com! Rhedah

Excellent I've stayed at the Hyatt and other expensive hotels this was by far the best one and it only cost me penneys to stay there on a Friday to me that was alsome. Thanks

Very clean room, comfy beds & good smelling clean bedding. Nice lobby. Good breakfast. Lots of options.

The beds were noisy (springs) whenever you rolled over and were the smallest double beds I've ever seen. Beds too hard. Pillows good and computer station good. Shower curtain hanging too low so it wouldn't stay in place and got water on the floor and shower head spray laughable. Carpet frayed. Temperature good. Very clean. Breakfast hot but just OK. […] Odd cheese omelets and awful turkey sausage. Juice, coffee and tea selections good. Waffle irons, nice touch. Front desk staff very friendly and helpful. We would probably look for a better place in same price range for our next visit. Not up to the standard of other Hampton Inns we've stayed at. Close to the end of the River Walk though. Mehr

We loved staying at this hotel. The price was great, and everything was better than expected for a 2.5 star hotel. The comforter was washed (which did make it lumpy, but that didn't effect how we slept - and I'd much rather have a clean comforter!), and the room felt very clean. The breakfast provided was the best hotel breakfast I've ever had. The […] parking is free, and the hotel is within walking distance of the Alamo and the Riverwalk. It's also far enough away that we didn't hear anything when we were ready to put the kids to bed. We didn't get a chance to use the pool, but it looked nice enough. There was also complimentary hot chocolate/tea/coffee as you walked in. All-in-all, it was a great stay! Mehr

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The room had full size beds instead of queen and you can feel the coils. The sheets had multiple stains on it. And to top it off the night time staff member was not very friendly at all. One more thing, the blow dryer didn't work either.

This hotel is located two blocks from the Alamo which what drew me to make reservations at this hotel but I was surprised with the ondition of my room. The bed mattress was old and worn and the room AC unit rattled. If your looking for a quite room this is not the hotel for you as you can clearly hear the adjacent patrons talking etc.

This hotel is literally half the price of most of the upscale Marriott-type hotels in downtown San Antonio. And it has free breakfast and free wi-fi. Good service,free parking, safe location. I will definitely stay here again.

Nice hotel close enough to walk to mall and go down the riverwalk. Was very pleased at how hotel looked and it seemed that it just went thru a remodeling stage. My kids enjoyed the stay. Only complaint is that spool was dirty and not clean, I would also say AC was too noisy but in all the stay was great would stay here a second time.

I loved this hotel it was very clean and staff was also friendly, very good breakfast.

I was very pleased with this hotel.The staff was very kind and courteous. I enjoyed the free parking and the wonderful breakfast each morning. The hotel room was very neat and clean.I will highly recommend this hotel to family and friends. of course i will be back soon. Thank you for providing me and my spouse with wonderful service.

Good hotel, excellent location, good service. Parking and breakfast free. Only one detail, one crazy family beside my room, playing with a baby at 6:00 in the morning, mad people, very noisy.

Great value for the price.Free parking.Outstanding free breakfast buffet.

Hotel is a little tired but we enjoyed our stay. The staff were very friendly and helpful and the location was perfect for our needs. Pool was a bonus as it was very hot and we appreciated the variety at breakfast

Very nice hotel with excellent staff. Free parking, in a great location. Rooms would be better if they had a small refrigerator and a microwave. Elevators were slow; staff were nice, but they should have their own freight elevator.

The staff is helpful and friendly and the the hotel was in a great location. Walking distance to the Rivercenter mall that is on the riverwalk. It is also close to the Alamo. It is right off the freeway so there was some traffic noise and the room was smaller than expected, but still comfortable for our family of three. The complimentary breakfast offered […] choices for all of us and saved us alot of money and time. Would stay here again! Mehr

Lobby, Halls and elevator were not very clean. Parking was a problem. There were vehicles parked in the exits of the parking lot the next morning. The desk clerks were very friendly and helpful, the breakfast was O.K., the coffee was great. The beds were very comfortable. The location to the River Walk is a problem, (Long walk).

Didn't get a king like I asked. Got double beds. When checking out front desk never asked how my stay was. I would not stay here longer than one night.

This was walking distance to everything we wanted to do for the weekend and would stay here again.

The room was nice. Pool was small, fitness room was a joke for anyone who actually likes to workout. The hotel was too warm for my comfort. Service was pleasant and helpful. The hotel was nice for the price and breakfast was worth free. Parking is free at this hotel which was a huge selling point for me.

I was very pleased with this hotel. Conviently located to the River Walk. Movie Theatre right across the street. Hotel was clean and the breakfast was very fresh and good. Would pick this hotel again.

Coming from Dallas we had no idea where to stay in San Antonio so we booked online and hoped for the best. The Hampton was very conveniently located to the River Walk, The Alamo and shopping and we enjoyed the food court at the mall almost daily as well as the nicer restaurants on the River Walk in the evenings. The free parking was a helpful bonus […] . Mehr