TripAdvisor Beurteilung von Reisenden
We could not have been more pleased with our room or the attention we received by the staff. The hotel smelled very fresh from the front door. The... electronic key did not work on our first attempt to open our door. When I returned to the front desk one of the clerks rescanned the key and accompanied me back to the room to make sure it worked (which it did). We had an unexpected emergency situation arise with our party, which effected our reservation and the manager immediately took the proper steps to change the reservation status. We did not eat breakfast at the hotel because we were running late for the MSU graduation. The manager was instructing guests how they might best avoid delay caused by an accident on route 64. This saved us from going through the official detour everyone else was using. We realized it was a HUGE BLESSING when we reached the point where traffic was trying to enter route 60. We arrived for graduation well rested and on time thanks to the extra efforts of our hotel staff!!! von einem Hotels.com-Gast am 13.05.2013
