Grand Hotel Duomo - Pisa

I can only confrim the other feedback: no way, it is a 4 star hotel, maybe 2-3. Staff is not very helpful or informed. On the other hand, location is very good and room was clean. If you arrive by car, book the parking garage in advance, otherwise you need to park your car on the street.

Als wir, zwei Erwachsene und ein vierjähriges Kind, erschöpft im Hotel eintrafen, erhielten wir ein Zimmer, das zwar gereinigt war, jedoch großflächig an der Wand im Badezimmer und in der Ecke des Schlafraumes schwarzen Schimmel aufwies. Gerade bei Anreise mit Kind fanden wir das ungeheuerlich. Das Hotel ist gut ausgeschildert und die Lage in der Nähe […] des schiefen Turmes praktisch, jedoch gab es für uns keine Parkmöglichkeiten in der Nähe. Für Personen, die früh morgens ihre Fähre in Livorno erreichen müssen, ist dieses Hotel nicht zu empfehlen, da das Hotel, trotz Ankündigung der frühen Abreise, nicht bereit war, wenigstens ein paar Brötchen und etwas zu Trinken anstelle eines Frühstücks bereitzustellen. Ein Vier-Sterne-Hotel war das auf keinen Fall. Mehr

Very good location, but place is worn and needs refurbishment. Very noisy during night.

A very pleasant hotel - basic but nice and central

A very reasonably priced hotel, close to the Cathedral and Leaning Tower - both of which we could see from our window. Located near many good restaurants and frienndly staff. Disappointing breakfast.

All the different people we got to interact at the lobby were super nice and speak English, breakfats included, the price was good and the location its AWESOME, after we checked in, went to the room and open our window, you can see the tower, it was beautiful, we had to take pictures and video from our window! we got there at night time and the view […] was worth the trip! p.s we were on the 3rd floor, the higher the better! Mehr

Is close to all teh main attractions, a block away from hotel.

The location, just a block from the Pisa Tower, can't be beat. Everything was clean and tidy but the rooms, decor, and hallway are from another era. The included buffet breakfast was generous and good.

Great Hotel in the best location staff were friendly make sure you visit the bar the barman is a lovely gentleman that we had a great chat with hotel has a rooftop with several chairs etc that has views of the Leaning Tower. Only a short walk to anywhere and Sunday has a fabulous market in Pisa Would recommend this hotel

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Very welcoming and convenient location. Didnt stay long so cant comment on service but ambiance very agreable.

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this is the best hotel if you wanna stay close to pisa tower. absolutely great location and great service. definitely recommend.

Excellent location 200 metres from Duomo & Tower. Pleasant helpful staff. Rooms adequate with en suite, but not very big. Front rooms a bit noisy from street. The only outside space is on the 4th floor roof, with only 4 deck chairs for an hotel of perhaps 60 rooms. A bit sparse, even if you are not intending to sunbathe.

Location couldn't be better; it's a 5 min walk from Pisa, but that's about it. Breakfast is weak, there're not enough outlets in the bedroom, making it hard to charge phone, camera at the same time. This hotel IS NOT a 4 star hotel; it's barely a 3 **.

Excellent value for money. Great location just 2minutes walk from Pisa leaning tower. Really four stars hotel with the quality of room, hotel and breakfast. Friendly and helpful stuff. I would choose it again if I have another visit to Pisa,

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We stayed here for one night only. Excellent location for the leaning tower and we had a view of the tower from our balcony. Hotel was clean and we had a large room with good air conditioning. Breakfast in the morning was sufficient. Plenty of shops and restaurants in the area. Taxi from Pisa airport cost us 14 Euros with luggage and return journey […] to train station was 10 Euros. Only one night is needed to stay in Pisa but it is a very nice and quaint town. Mehr

This hotel has a super location - and brilliant roof terrace. Great staff, room and breakfast. The terrace could be updated and cleaned. There really isn't much else to see in Pisa other than the Campo di Miracoles. This can be done in a full day and the Grand Hotel is the perfect spot!

Hotel is maximum 3 stars, the beds are afoul, impossible to sleep. But the location is super, they should renovate the hotel in nearest future.

Hotel was fine, travelling on own, all clean, breakfast was plentyfull, only booked a couple of days in advance and no problem with booking in. Close to everything.

The location of this hotel is brilliant, literally 200 metres from the Leaning Tower, etc with lots of restaurants and lovely ice cream shops around. However, I was not impressed by the room. It is supposed to be a 4 star hotel but I doubt it should even be 3. I travelled with my son and we had 2 single beds joined together, one of which creaked every […] time I moved (and I am not heavy). The shower arrangement wasn't safe either as there is no partition between the shower and the rest of the bathroom, so all of it gets wet. Result: my son slipped on the wet floor. Not recommendable particularly for elderly/frail/pregnant women. On the other hand, staff speak English and were very helpful with wake up calls, booking taxis and a breakfast bag because our flight was very early. Conclusion: if you want 4 star service, go somewhere else; if you expect with 3 star service this hotel is fine. Mehr

The hotel is in a great location in reference to being close to everything. As a traveler alone for the first time in Italy the staff was friendly helpful and offered many services. I went back for one more night before I flew out and the staff remembered me, gave me a larger room and a bottle of wine at the bar. The place is a typical Europe hotel […] being old, and smaller accommodations but it was well kept and the staff was great! Mehr

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Lovely older hotel extremely close to the Leaning Tower of Pisa, the Baptistry and the Basilica (half a block). Furnishings a bit dated in the room, but still nice. Room was clean and service was excellent. Excellent breakfast included and exceptional value for the cost of the room. Convenient for the main sites, but driving in the area is a bit tricky […] and recommend if you will have a car, reserve parking ahead as it is very limited. Lots of restaurants/cafes within walking distance. Mehr

The hotel is very good located (only 200 meters of the Leaning Tower of Pisa itself), but the room I stayed was quite old, and not well maintained. The photos on hotel.com does not show any photo on the type of room I stayed.

This hotel was excellent and it was lovely being able to see the leaning Tower from our window. It was nice being able to come back and rest our weary feet between touring about Pisa.

The hotel is in an ideal location, within easy reach of many restaurants as well as the leaning tower and duomo. Staff were accommodating and helpul, and the inclusive breakfast offered a good range of cold meats, cheeses, breads, pastries, cereals, fruit and yoghourts. On a less positive note, our room was disappointing, with the bathroom especially […] so. However, our companions had better facilities, so I guess it's down to the luck of the draw! Had we been staying more than a couple of nights I might have asked if we could be moved but, as we were there for such a short stay, we managed just fine. Mehr

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The only 4* this hotel has is it's location, 2 mins walk from the tower. Rooms really need to be updated as very tired and to much dark wood(room 110) staff very helpful. Would I stay here again??? Yes just for it's location. ( great restaurant across from hotel to the right Toscana, great staff, wine but best of all the food,)

Very convenient to the Leaning Tower of Pisa and the airport. The coffee machine at breakfast not great otherwise a good stay

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So close to the leaning tower; just spend your days walking around Pisa. It's lovely and there is much you will miss if you only visit the tower. Room was exceptionally clean if a lttle elderly. Breakfast was plentiful. Bob in the bar was delightful and we enjoyed our after dinner drinks there. Reception was always manned and the staff could not have […] been more helpful. Don't pay for a taxi but get the bus to and from the airport to Duomo Sq. and walk the 400yds to the hotel. Mehr

Not a four star hotel in my experience. Room was almost in disrepair. It had obviously not been decorated in 30+ years. TV was the smallest I've ever seen. Generally in Italy 4 star doesn't mean anytihng.

we stayed one night for a quick visit to Pisa. It does the job for a brief visit. Dont expect much and you wont be dissappointed. Rooms are run down and in desperate need of a redo, especially bathrooms. Location is excellent however. Staff was friendly and helpful and the garage rate was as resonable as the room rates.

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Although the location of the hotel was great, the room was dated and tired looking. We only stayed one night so it was not a problem but would not have wanted to stay longer. Breakfast was adequate, but when we arrived at 9.40 the dining room was messy and they had ran out of some items - they also switched the coffee machine off promptly at 10am.

the hotel was very nice the staff were very helpfull the room was spotless only one complaint not a long enough stay

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This hotel is on a street leading up to the leaning tower, a fantastic location and rooms on the front can see the tower from the room. The hotel is on a small street with many restaurants. It was spotlessly clean and the staff were helpful and polite, we were also able to store our luggage here after check out. The breakfast was the best continental […] breakfast I have had, with cereal, fresh pastries, croissans, toast, jams, fruit, cake, eggs, hot drinks, juices, cheese bread and meats... very nice! Fanastic value for money, large rooms big bathrooms all very clean and very nice.. sky tv in rooms too which is nice! Would definately recommend!!! Mehr

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Excellent hotel, within close eye-sight of the Pisa tower. Friendly, helpful staff, good facilities. In short, no complaints and would highly recommend this hotel.

I arrived at the hotel a couple of hours before the scheduled check in time and was greeted by friendly staff who checked me in right away. As a single female traveler the room was very spacious, as well as the bathroom, the staff were very courteous and helpful. I stayed on the second floor with window facing the side of the buliding, not much to look […] at but kept the hot summer temp down. The air conditioner was awesome! I would recommend this hotel and will return in the future. Mehr

The staff was friendly. Spoke great English. Just a few steps from the leaning tower. Lots of places to eat right outside the door of the hotel! Great night bartender - such a kind man! Cab ride provided to airport in the AM was sketchy, guy not to nice and totally tried to charge me to much and had no meter running, so he made up a price - not very […] professional. Mehr

Location, location location. This is the hotel for exploring Pisa. On top of the stunning location under 100 metres from the tower our room had recently been decorated,was clean & with efficient air conditioning.Breakfast was standard continental but friendly waiters brought out expresso coffee to complement the machine issue rubbish. Check in/out very […] smooth & the cocktail barman Robertto was a delight to talk to. Highly recomend this hotel as a base to explore Pisa. Florence is only an our away on local train & coast 20minutes on bus. Something for everyone. Mehr

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Only a couple of hundred yards from the leaning tower makes this a great selection. It was very reasonably priced but the rooms, while very clean, could do with being updated. Staff were freindly.

Hotel was in a great location, which is good to see the tower and also to be central to restaurants. Staff were not the friendliest that I have experienced and for some reason they wanted to keep our passports behind the reception desk. When pushed on the matter they did indeed return the passports. Very strange given that the hotel was pre-paid. The […] breakfast was average to poor and the room comfort was not the best. Mehr