Grand Hotel Plaza - Rom

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Die Lage des Hotels ist exzellent. Jedoch muss klar gesagt werden, dass der Service sehr mäßig ist. Online-Check-in des Rückfluges war - trotz Ankündigung im Prospekt - nicht möglich. Am letzten Tag hatten wir kein warmes Wasser - bei dem Hotelpreis hätte man zumindest eine Geste des Hotels erwartet. Es gab aber erst auf Nachfrage eine zweifelhafte […] Ausrede. Deshalb mein Rat: In gleicher Lage etwas preisgünstigeres suchen. Zumal das Frühstück sehr mäßig ausfällt. Mehr

The location is perfect ,BUT the hotel is very old and nothing works the shower was terrible the faucet was broken the mattress you could not sleep on it i would give the hotel 2 star i do not recomend it to any one

I was very impressed with the quality of serice / care and the fabulous location.

The hotel lobby & the area adjoining are truly a beautiful sight to behold! The hotel is very conveniently located to great shopping, sidewalk cafes & the Spanish steps. It's also just around the corner from a tour bus stop which we found by ourselves after not being able to understand where the desk personnel had told us to go to for it. There were […] two couples of us traveling together. Their room was very nice but ours had a bad worn wood floor & no shower curtain for the shower/tub so water got on the floor every time we showered. So it had it's good things & bad! Mehr

Arriving at hotel on a Friday we were given a horrible room - floors broken, bathroom dirty. I had to call Hotels.com to have them switch me from rooms. I was then on Saturday at 12 (Noon) moved to a much nicer room. If I had received that room to begin with I wouldn't have had a horrible first evening in Rome. Be Careful with this hotel and check your […] room before staying. Mehr

Not much help with tours tho.

It's not a good hotel, nobody welcome you , the breakfast is very light for the price, no room service, and if you want something after 21 h. it's impossible , it's necessary to wait the next morning !!! The only good think it's the position in the city , but not at this price.

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this is not a 5 star hotel by any standards i travel by. we had to change rooms. finally on the third room they gave us what we asked for in our reservation reques. hotel is under a major renovation and as a result of poor economy people have to do more than one job. this should not be the conditions of a 5 star hotel!t

Excellent location. In the middle of everything; walking distance to most popular sites. Impressive decor but like all europeans hotel the air con is turned low at night so very warm rooms at night. Cool during day though.

Convenient, very central,walking distance to almost everywhere , good breakfast.comfortable and clean room,very quiet

Loved my junior suite. Great hotel. I didn't want to leave.

We've stayed in this hotel 3 times in 2005, 2006 and most recently in July 2011. The hotel has not been propely maintained in all this time and is in a desperate need of the renovation. We've looked at 5 different rooms and they were all in the same bad shape - ancient air conditioner that barely works; chipped dry wall and paint; water damaged ceilings; […] old creaking cupboards that seemed to be left from the 1950s. The main reception is tiny and cluttered with unrine smell coming from the carpets. Giving the great location of the hotel and great architectural base of the building the hotel has great potential to be remodelled into a true 5 star establishment it deserves. Based on the current state it could hardly earn 3 stars in our opinion. Mehr

DO NOT STAY AT THIS HOTEL!!! I travel to Italy to see family and friends every year and have the last 20 years. I have stayed in numerous hotels in every major city there. This hotel, sadly, was one of the worst hotels I have ever had the misfortune of staying in. First off, when we checked in (and this remained consistent throughout our 6 night stay) […] there were 2 people taking care of 30 people trying to check in and check out. Those same 2 people also tended to every customer who was calling the desk. I waited over 1 1/2 hours to check in. Once we got into the room, with sweltering heat and humidity, I learned that the A/C was out in many of the rooms. Other rooms that had A/C, were so loud because of the A/C motor, that it was difficult to sleep. One of the bellman advised me that I shouldn't expect everyting in the hotel to work because, after all, the hotel was built in 1860, and I should appreciate the historical value of the property and that should make me happy enough. The service was overall was horrendous. My 70 year old mother, who made the trip with us this year, waited 5 hours after checking in, for towels. The hair dryers in 2 of the 3 rooms I rented were missing. They finally arrived 2 and 3 days later. This is a self-proclaimed 4 or 5 star resort that charges prices for its rooms accordingly. The rooms, service, and amenities, however, were 1 to 2 star caliber at best. I do not write reviews for places I have stayed. This experience was so bad, however, I'm hoping someone in the future will be saved a lot of grief by reading this. Mehr

ı do not known that how can thıs hotel maıntaın 5 star they do not even deserve 2 star probably that most of the people who stayed in this hotel would never stay again

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My wife and I stayed in the Grand Plaza Hotel in Rome for 3 nights in July 2011. Check-in is rather slow with the staff being easily distracted but our room was large, clean and comfortable in an old fashioned way which was what we expected. We made the mistake of having a snack in the hotel bar on arrival (2 teas and 2 ham sandwiches cost €42) but […] learnt from that experience. Breakfast was very good with an excellent choice of hot and cold foods. The best feature of the hotel was its location. Steeping out into Via del Corso, Via Condotti is literally around the corner leading to the Spanish Steps. Most of the other main attractions are an easy walk away - the Pantheon, the Trevi Fountain, Piazza Navona etc. The Vatican is that much further and requires a bus or taxi. Arriving into the main train station 'Termini' from the airport we made the mistake of taking a taxi to the hotel €25 for a 10 minute ride. Going back we took the metro from Spanish Steps for €1 each! Overall we had a wonderful stay in Rome and would definitely go back and stay in the Grand Plaza because of its location and comfort.. Mehr

I cannot believe this is listed as a 5 star hotel on hotels.com - unfortunately this is a major weakness in your service. I paid a 5 star rate for a dated, not maintained, overall disappointing hotel. It ruined the stay in Rome.

BEST LOCATION IN ROME

The Grand Hotel Plaza is a very comfortable place to stay, as well as a stunning museum of 19th century interior design. It is perfectly located and the staff are very helpful. Unlike other 5 star hotels, there is no turn down services or chocalates on the pillow, there is no swimming pool or gyrm and there is no WIFI in the rooms, which are large with […] high ceilings We didn't care about the luxuries because we liked the hotel so much, particularly its unique charm and atmosphere. It is a truly Roman hotel. Mehr

No room between toilet and shower. you have to be 5 feet tall and 85lbs to fit in the shower. restaurant closed because of wedding hotel should not be rated 5 stars

Simply felt like Julia Roberts in Pretty Woman! Amazing Hotel... Highly recommended :)

We were extremely unhappy with this hotel. The staff was incredible rude and the hotel itself was dirty. Dirty carpets, unvacumed rugs, dirty window treatments. Dusty, unkept property. We would never recommend this hotel to anyone. Should be removed from your list. PS. No soap in guest room- tried calling front desk and they wouldn't answer. Very  […] frustrating!! Mehr

We have just retured from Rome having stayed 3 wonderful nights at the gorgeous Grand Hotel Plaza. This hotel is very well located and is with easy walking distance of the Coloseum, the Vittorio Emmanuelle, Spanish Steps, Trevi Fountain and is a lovely 15-20 minute stroll from the Vatican. You hardly need to take the Open Top tour bus!. The hotel offered […] us tranquillity and peace each evening as we returned weary from a day's sightseeing. My family had two rooms, each with a spacious balcony and they each had very large bathrooms. The bedrooms were beautifully decorated. We found the staff very friendly and helpful and the service overall was excellent. The meeting rooms and the dining room where we had breakfast each morning were from another time back in history and have to be seen to be believed. We found a beautiful quiet terrace on the fifth floor, where we would all sunbath to our hearts content - It was so peaceful and had panoramic views over the roof tops of Rome. We would highly recommend this hotel and would love to go back. Mehr

It was my first trip to Rome and I needed to stay in some place especial. Where? I looked at many: Some too expensive and some did not have a great location. I came across my dream hotel. "The Magnificent Red"! It was as I saw on the photos, a wonderful lobby with paintings that took me to 15 century, and red velvet furniture that made me remember all […] my emails and coffees! Grand Hotel Plaza stands for what it tells you, a wonderful staff who smile regardless, a good service, a central place that makes it easy to walk anywhere especially if one needs to put a coin in Trevi Fountain. The management made my trip special through their help and standing up to what I read on the internet. So I give my Magnificent Red a real five. Enjoy Rome in Red! Mehr

The hotel is located in a great place, near the best attractions in Rome, but it's old and looks tired and thay charge like a 5 stars hotel and I'm not sure that it even gets to 4 The staff is friendly and the breakfast is OK. The best thing is that you in the best Turistic part of Rome.

We have just retured from Rome having stayed 3 wonderful nights at the gorgeous Grand Hotel Plaza. This hotel is very well located and is with easy walking distance of the Coloseum, the Vittorio Emmanuelle, Spanish Steps, Trevi Fountain and is a lovely 15-20 minute stroll from the Vatican. You hardly need to take the Open Top tour bus!. The hotel offered […] us tranquillity and peace each evening as we returned weary from a day's sightseeing. My family had two rooms, each with a spacious balcony and they each had very large bathrooms. The bedrooms were beautifully decorated. We found the staff very friendly and helpful and the service overall was excellent. The meeting rooms and the dining room where we had breakfast each morning were from another time back in history and have to be seen to be believed. We found a beautiful quiet terrace on the fifth floor, where we would all sunbath to our hearts content - It was so peaceful and had panoramic views over the roof tops of Rome. We would highly recommend this hotel and would love to go back. Mehr

Condition very hold but good location

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We were very happy with this hotel it is in a great Location close to loads of shops, Restaurants and Bars, the Room was very nice clean and bright, the continental Breakfast is also very good, you can have a Hot Breakfast but it costs extra. The hotel interior is really nice fab ceiling in the Bar area, the only negative comment I would have is there […] is not tea/coffee facilities in the room. Hotel Staff were very helpful and friendly. Mehr

Excellent location, hotel staff are very friendly and helpful.

This hotel is fab (although a little expensive) - we went for an executive room which had a balcony (two actually) and was lovely. No tea making facilities but I took my own. The grand reception hall was fantastic and I prefered sitting in there to anywhere else. Had a fab time and a unique experience. Close to anywhere that is anywhere.

Ótima localização

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Gammalt vackert hotell som tydligen lever på gamla meriter. Personalen i receptionen upplevdes som högdragen och föga serviceminded. TV hade som så ofta på hotell dålig bildkvalitet och alla kanaler fanns inte. Tillgång till internet var inte helt självklar och gavs med en tidsbegänsad kod som dessutom avslutades för tidigt.

レビューでは賛否両論だったので、恐る恐るでしたが、大変満足しました。 繁華街ど真ん中なので、とても楽しめました。 部屋をスーペリアにしたのがよかったのだと思う。古いホテルなのでそれなりに覚悟なしましたが問題なし。朝食も十分。 コンシェルジュが親切でよいレストランを毎晩予約してもらった。プラザからの予約なので席も一番良い席が用意され、とても快適でした。 ホテル代をケチりたい人にはお勧めできません。

Esse hotel está muito bem localizado. Tem salas maravilhosas, café da manhã otimo, ,as precisa passar por uma reforma nos banheiros, que dá até má impressão, com canos enferrujados á vista, e também não oferece segurança para os hospedes, principalmente de idade, Os quartos são espaçosos e confortaveis. Já fiquei hospedada nele há tres anos atrás e […] não melhoraram em nada os banheiros. Mehr

４泊でジュニアスイートを予約していましたが通された部屋が小さな部屋。フロントに苦情を言うと部屋が空いていないとの事。オーバーブッキングしたのであれば最初に誤り、良い部屋に変更するのが普通では？明らかに日本人をなめています。文句を言わなければ平気で４泊小さな部屋のままだったはず。フロントに抗議し今の部屋はひどすぎると言ううと明日変更するから今日はスーペリアではなくデラックスで。という口調が逆切れで追い払うかのように「ブレーゴ！ブレーゴ！」次の日も部屋の変更なので時間を取られ通されたジュニアスイートの部屋も薄暗く清潔感にかけます。朝食も種類が少なくハムは３種類、温かいのはスクランブルエッグのみ。ベーコン、ウインナー等の温かいものはありません。フルーツは切ってあるのはスイカだけ。リンゴ、グレープフ […] ルーツはまるごとです。チェックアウトも何も説明がなく「２４ユーロ！」レシートもよこさないホテルってありますか？歴史あるホテル？日本人にはお薦めできません。 Mehr

Excellent location, unfortunately the hotel has seen better days. The public spaces are fabulous, but the rooms need updating: A/C, floors and bathrooms are not up to the standard expected from this price range. Also the breakfast buffet could be more varied.

Overveldende vakre felles oppholdsrom fra fortidens storhetstid i rokokko og røde silketapeter og mamor, og en drøm av en trappeoppgang med fargede glassvinduer med jugentmotiv mellom etasjene. Rommet var tilfredstillende på alle måter uten luksus men med kvalitet, med forgang og et godt fliselagt bad med alle muligheter for å ta enten et skumbad eller […] dusj. Terrassen var mindre velholdt enn bildene viser. Tilsammen var likevel opplevelsen verdt sin pris. Mehr

Ved ankomst fik vi et lille værelse trods bestilling af en suite. Efter opringning til Hotels.com der kontaktede hotellet medens jeg ventede, blev alle ønsker opfyldt. Check derfor altid med hotellet pr. mail, at du får det værelse du har bestilt. Ekstrem smukke sale og interiør. Fantastisk beliggenhed. Og de store værelse er meget komfortable. Meget […] servicevenligt personale, specielt i restauranten. Meget hjælpsom reception mht. bestilling af udflugter, opståede problemer og bestilling af bil osv. Pianobaren sidst på ugen er meget romatisk. Hotellet er lidt slidt, men det overskygges absolut af alle fordelene. Et ti tal også til Hotels.com service Mehr

Профессиональные менеджеры и отличное местоположение

En general es muy bueno. Lo mejor es la ubicación. Las instalaciones están muy bien conservadas y el desayuno es bueno. Las habitaciones están bien conservadas y limpias. Lo unico de que me quejaría es del Servicio. Todos los del Frontdesk se comportaron bastante antipaticos.

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