Swissôtel Amsterdam - Amsterdam

This hotel is VERY expensive indeed. For the money I paid I expected a LOT more for my money. The room was very basic indeed. And to top the high price the mini-bar wasn't inclusive of the price of the room, £3 for a can of coke!. Can't fault the location, right in Dam Square ideal starting point for visiting Amsterdam.

The hotel was right in the heart of the city. Aside from some minor cosmetic things due to remodeling, it was very clean and nice. The room was small, but very comfortable and had all the necessary conveniences. The pillow menu was a nice touch. Would stay there next time I go to Amsterdam if possible.

The hotel offers a terrific location right on Dam Square with lots of action right at hand. Restaurants, bars and shopping abound in the area. The service is excellent and the executive rooms are nice even if gkod Internet access ios pricey. Stay away from the exorbitantly priced laundry service.

It was fantastic weekend. The hotel is in very good position.About 10min walk from the Central station,and around the corner of the Dam Square. Rooms are small but comfortable with the tee and coffe machine.Very nice and clean.Just outside you have tram stop so you can travel whereever you want to. It is a very good place to stay.

The only reason this hotel does not get a perfct score is that the building itself has a very shoddy appearance. When I first got on my floor I got teally concerned but the room itself was very nice. The staff could not have been better,. Very helpful and very knowledgeable. Extremely friendly. Other negative is no free iInternet in room The attached […] restaurant is just so-so. Poor service. Very average food but it is not run by the hotel Mehr

took my girlfriend away for her birthday and i chose this hotel as i stayed there in december and enjoyed my stay and this time was just as good and my girlfriend was well impressed with the hotel and its location, if i ever go back to the dam again i will stay here.

Arrived only to be told they were overbooked even though my room was pre-paid. Said they would pay for a taxi and send me to the Radisson Blu. Waited nearly an hour for the cab, by the time we checked in at the Radisson nearly all restaurants were closed and we walked forever to find one that would serve us. I should note the rooms at the Radisson were […] outstanding and would highly recommend it. Mehr

our room was very nice, however the public spaces are under a remodel. daytime noise and workman running around. staff was excellent. morning breakfast very nice. wifi signal very spotty. i had to sit in the hallway to get reception. i would stay there again after remodel is complete.

Staff was very friendly, and helpful. When asked about the breakfast (which was 20 EUR), directed me down the street to a bakery where I could get better food, for MUCH cheaper. The common areas of the hotels were still under repair when I visited, and were not very attractive. There did not seem to be anyone activly working on them, so they just looked […] run down and in desparate need of repair. Mehr

The hotel is ideally located in Dam square, at a foot distance from many things you may want to do in Amsterdam: cruise, city tour, shopping, coffee shops experience, museums, red light district or train station (locally and international). You may not find to be a really 4 stars hotel but you will not have serious complains about it as the room is […] big enough and clean. Fair breakfast, good service at the reception (except the room cards which had to be set-up every day), a hotel not for pampering yourself but practical and convenient. Mehr

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convenient location. quality is somewhat lacking. elevator doors have peeling plastic - very unattractive. breakfast was only so-so. getting someone's attention to serve coffee was VERY difficult.

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had a great birthday stay here. thanks!!

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We were very pleased with how we were treated. The first night we got into bed and found the mattress was wet. We called management and they immediately assisted us in moving to a suite. It was beautiful, clean, and roomy. They allowed us to stay there for the entire 6 nights we were there. Great staff. Professional and very responsive to our needs. […] We would definitely recommend this hotel. Mehr

From a regular world traveller, Amsterdam hotels are notorious for being exorbitantly expensive, horribly uncomfortable, ditched out bedding, stuffy rooms, and filthy carpets akin to an ashtray that has not been emptied in weeks. I splurged this time for the Swissotel and they did not disappoint. I begged for a best in class room prior to my stay on […] the hotel's website and they delivered. The bed, linens, and comforter were gorgeous. Built in cabinetry like a cruise ship stateroom. Squeaky clean bathroom with tub. Aircon and heating controls are critical as most AMS hotels don't have A/C. Clothesline over the tub broken, burnt out bulb in ceiling, and metal grid on ceiling displaced, but these are trivial. Laptop sized safety box in the room, as well as an espresso machine. On an extended stay, housekeeping didn't replenish coffee capsules and hand towels twice, and the sink basin wasn't cleared of toothpaste residue, but again no big concern. Try to avoid a room with the adjoining door as you can hear everything your neighbors are doing. The left window had heavy condensation and wouldn't open, but the right window let in fresh air and the view of the Damrak and main square was magnificent. I took great pains in looking at all online reviews, and trust me this is the best hotel for the money and location. The breakfast buffet was excellent, but many buffet dishes are empty with the crush of people so it's best to go right when it opens. The business center has 3 free computers and surprisingly there is a printer too to do boarding passes. I highly, highly recommend this hotel. Caution to party animals as there is a strict no smoking policy/ no ganja policy, posted notices state they will kick you out with no refund for pot use or possession on the premises. As a result the rooms are very fresh and clean. By all means, take advantage of the free delivery of a specialty latex support pillow from the pillow menu! Mehr

The staff at the Swissotel on Damrak was incredibly helpful. Whether it was storing our luggage, looking up bus and train schedules, or helping us map out a tram route, they helped everytime with a smile on their faces. We also received complimentary fresh fruit our first night, and then bottled water and Mentos every other night of our stay. Great […] price to be in the center of the action. Only drawback - there was a "pillow" card that we didn't find until late in the trip where you could choose your own pillow. Doing this is a MUST, as the standard ones are near impossible to get comfortable. Mehr

Overpriced for hotel that is 3 star at best

I was very happy with this hotel. The room was very nice, comfortable, clean and quiet. The staff professional. The gym is all right and well kept in order. The staff helped me get tickets for a concert. Location is in walking distance to the train station but not too close. - All good.

The Swissotel Amsterdam is located right in the heart of Amsterdam and provided an excellent base for exploring the city and the surrounding areas. Just a couple of minutes walk from Central Station, beside Dam Square, the Royal Palace, many other sights, restaurants and bars. Warm friendly greeting on arrival and top class unobtrusive service for the […] duration. It was our 30th wedding anniversary during our stay and the management left us a complimentary bottle of bubbly, some snacks and a card to help us celebrate. It is the attention to detail that makes this hotel stand out from the rest. I would highly recommend it and would certainly use it again. Mehr

Comfortable room, wonderful staff, great location. No free wifi in rooms was a bit of an annoyance but free internet in business office.

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Right in the heart of everything with all the different trams just outside the front door. Well maintained properity and polite and efficient staff.

Good quality hotel in a good location right by a tram stop and across the road from the old town area. Very good Brown Bars down the alley just to the right of the hotel and lots of shopping nearby. The hotel is aged and the rooms are a good size and very clean. The beds are very comfortable but the king bed is actually two singles pushed together. […] Overall a good hotel. Mehr

Our room and bathroom were large even by US standards. Very clean. Great beds. The staff were the most pleasant I have ever encountered outside of a resort. They were very professional and helpful. Easy walk from the train station. Amsterdam is so compact it is hard to be in a bad location, but we were very happy with this location.

Check in was perfect. Freindly and funny staff. Room was spacious and clean with everything we needed. For such a central location, the rooms were fairly quiet. Could not have asked for more with a location like this.

The location is great and the rooms are comfortable. The staff wasn't very helpful and not flexible about times at all. The breakfast is expensive so make sure you ask the price before hand.

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this hotel was everything i wished for , kind and curtious staff , spacious comfy rooms , a great location on dam square ideal for shopping and site seeing , 5 mins walk to the red light area with its coffee shops bars and other attractions, i will be going back again soon

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This is a good hotel in a good location, unless you drove. We rented a car and drove to Amsterdam. This hotel has no parking at all and has no road access meaning you can't pull up in front even to unload your bags. If you arrive by taxi, train or bus, this is in a great location to walk to everything. We had to park our rental car in the public lot […] just one block away. The rate of 50 Euros per night for parking was rediculous. 200 Euros later on parking alone, I would not drive here again. The rooms are basic but provided everything we needed. There is no free WiFi at the hotel however the McDonalds just a few doors down has free open WiFi. Mehr

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Overall the hotel was great. The location was extremely convenient and the staff friendly. The one downside I would say is that they charged 12.50 Euros per day for internet access - fairly tacky considering the hotel wasn't that cheap. Also the business center computers were fairly slow and locked up quite often. I had business to tend to while I was […] in town and had no choice but to pay for the wireless in the room. Other than that, no complaints. The rooms and bathroom were a bit dated but the beds were comfortable and so was our room. The staff left us alone and overall the experience was a good one. Mehr

I always thought the Swissotel was a top end chain but this hotel is more or less a good 3 star. Service was efficient on the front desk and early check in given. Hotel room was small, but normal for European cities. Good location, walking distance from main train station. My main gripe was with the internet which wroked sporadically during the 2 days […] I was there, but basically was useless for my business needs, which made the stay somewhat frustrating. To their credit Mgmt dropped the internet charge. Didn't eat or drink in the hotel............. Mehr

We stayed in this hotel for 3 nights during our stay in Amsterdam. The staff was enthusiastic and very kind. The room was very clean and neat. There was not a whole lot of space in the actual room but all of the things that come along with this hotel make up for that. You are directly in the center of all the important things to see. Walking distance […] to shopping, great restaurants, museums, etc. We would definitely stay at this hotel if we visit Amsterdam again! Mehr

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My only other Swissotel experience was in Osaka, which was excellent in terms of relative luxury, size, etc. Maybe its just the normal difference between Asia and Europe (European hotel rooms in general being smaller, etc) but the Swissotel Amsterdam didn't quite live up to what I expected based on the Nankai (Osaka) property. That said, the room was […] well-lit, clean, in a good location; good restaurant. I would stay again. Mehr

I chose this hotel for the location and the very competitive price when comparing options. Compared to other Swissotels I would say this one was below average but in general Amsterdam hotels are older and not quite as clean and shiny as newer suburban or more recently built hotels. The service was very good and very friendly. This is one of the best […] hotels that is still very close to Amsterdam Central Station. Mehr

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Friendly staff who were happy to help. Great location - right on Dam Square and only a short walk from Central Station. Would stay again and recommend.

It is all about location. Whether you are in Amsterdam for business or on holiday, this Hotel is located ideally - close to tourist attractions (museums, boat rides, flower market........to name just a few). Less than 10 minute walk to the central station which connects to trains, metro, trams & boats. There are plenty of restaurants in the neighbourhood […] to chose from. Stores and super markets are in abundance in the area for the die-hard shoppers. The Hotel is run efficiently by friendly staff who make you feel welcome and are more than willing to help with your needs. The rooms are compact and clean with comfortable beds & pillows. Overall this Hotel is value for money - I'm sure I will go back there if I have an opportunity to go back to Amsterdam. Mehr

Clean, comfortable hotel with fantastic service. The staff are very friendly and quick to make reservations or offer advice. The location is best in town - 10 minute walk maximum to any sites you may be interested in, and we had no issues with noise level on the street or from other guests in the hotel. The bed was very large and comfortable, the bathroom […] is also very large (comparable to US standards) and very clean - which is extremely important to me. I will stay here every time I visit Amsterdam. Mehr

Walking distance from station and next to Damm Sq. - front desk was friendly - but lobby is small, elevator is small and while room was clean, bed comfortable, I got a room with a window overlooking the side alley - you could almost touch the building on the other side - and there was some noise in the alley at night ... Not as impressive as other […] Swissotel locations I have stayed at - so I was kind of disappoiinted - but ok if you don't plan to spend too much time in your room ... Mehr

great location. Access to internet and exercise room were excellent. Front desk employees were very pleasant and allowed for early check-in. Room was a little small but that was expected in AMS.

This hotel is located in Dam Square, impossible to get to by car if your driving. It was way too busy a location for us, like walking out into Time Square. At night it was load and roudy mostly with a younger crowd. My rooom was so load from the street activity that I had to sleep with air plugs which still couldn't block the yelling from the streets […] throughout the entire night. I loved Amsterdam but would recommend a more peaceful area to stay in, unless your 20 and plan on partying all night. Mehr

The hotel is conveniently located close to the train station, the red light district, Dam square, lots of restaurants. Very thin walls, could hear everything from adjacent rooms. Need better sounds proofing. Small rooms for the price.