Eden Roc Renaissance Miami Beach - Miami Beach

Das Hotel ist sicherlich insgesamt sehr schön, stylish und gut gelegen, aber leider war unser gebuchtes Zimmer im neuen Tower belegt und wir sollten ein gleichwertiges Zimmer im alten Trakt beziehen. Da zeitgleich mit uns vier Reisebusse mit argentinischen und brasilianischen Jugendlichen angekommen waren, konnten wir dieses alternativ angebotene Zimmer […] nicht sofort begutachten, sondern mussten ca. 1 Stunde warten. Diese Zeit haben wir genutzt, um ein wenig das Hotel und die Umgebung zu begutachten. Die Pools waren waren gut gefüllt mit besagten südamerikanischen Jugendlichen, aber der Strand wirkte traumhaft, wenngleich er auch durch eine Promenade vom Hotel getrennt war. Aber Strand in Miami ist ja eigentlich immer traumhaft. Als wir unser alternatives Zimmer sahen, war klar, dass wir nicht bleiben würden. Nichts war identisch mit dem, was wir gebucht hatten - abgesehen vom Meerblick. Die Abwicklung mit der Hotelrezeption und später mit Hotels.com war tadellos. Wir haben uns dann ein Zimmer im Trump-Tower gebucht, was wirklich Klasse war. Im Eden-Roc werden wir wohl kein Zimmer mehr buchen. Mehr

Zimmer war teuer und dann kamen viele Zusatzkosten dazu (z.B. Valet Parking, Internet, Liegestühle, ...) Zimmer klein und Ausstattung eher dürftig (im Verhältnis zum Preis). Vermutlich sind alle Hotels in Miami Beach so. Lage des Hotels gut und Personal sehr freundlich.

Ein super Hotel mit tollen Angeboten und 4 Pools. Das Hotel hat eine wahnsinns Lobby, man erkennt sofort die gehobene Ausstattung. Die Zimmer sind 1A, ebenso die Mitarbeiter der Lobby. Das Restaurant im Außenbereich mit direktem Blick aufs Meer hat uns gut gefallen. Das Essen dort ist spitze, entspricht auch preislich dem gehobenen Hotelniveau. Einzig […] problematisch ist das Parken im Hotel. Wir hielten es für überteuert, haben daher auf dem nebenan befindlichen öffentl. Parkplatz für kleines Geld geparkt. Während unseres Aufenthaltes fand eine Eventveranstaltung mit Latino-Musik statt, dadurch wurde ein Pool und die Liegewiese gesperrt. Störend waren tagsüber die Sound-Checks der Bands. Dafür wurde man abends mit toller Musik belohnt. Wir würden jederzeit wieder dieses Hotel buchen. Es liegt direkt an der Collins Ave und man ist mit dem Pkw in 15 min in South Beach am Ocean Drive oder im Hafenviertel. Mehr

Schönes Hotel, vorallem die Außenanlagen mit vier Pools und Strand laden zum Entspannen ein, die Stimmung ist angenehm entspannt. Die Zimmer sind recht sauber und gepflegt. In der Lobby geht es meist sehr hektisch und laut zu. Der Zufahrtsbereich, in dem man sein Auto abgibt oder in Empfang nimmt ist leider noch hektischer und unüberschaubarer. Zudem […] ist der Preis für das Parken sehr hoch. Da rundherum nur Hotekls sind, baucht man selbst für die kleinste Erledigung das Auto. Mehr

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Wir hatten für 9 Tage ein sehr schönes Doppelzimmer im neueren Oceanfronttower (Eckzimmer Oceanfront., richtig klasse. Reiner Strandurlaub (2 Erw./2 Jugendliche). Frühstücksbuffet ist nicht günstig, aber für us-Verhältnisse wirklich lecker. Die Hotelgastronomie am Abend war ansprechend. Strandliegen mit Schirm sind teuer. Autovermietung (Alamo/Holiday) […] ist 2 Strassen weiter. South Beach oder Aventura-Mall sind mit dem günstigen Linienbus in 10 bzw. 30min problemlos erreichbar. Fühlten uns sicher, obwohl eine Polizeipräsenz wie in Midtown NYC nicht vorhanden ist. Waren aber auch nicht in Downtown. Mehr

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Ein Traumhotel trotz seiner Grösse. Nicht mitten im Zentrum und doch schnell da. Wer das Moderne, guten Service und direkte Strandlage liebt ist da sicher gut aufgehoben.Am besten inklusive Packages (Frühstück und zwei Liegen mit Schirm am Strand) buchen, die Liegen am Pool sind gratis. Die Zimmer (wir waren im Tower) sind riesig und eignen sich bestens […] für Familien. Mehr

unsere letzten beiden Nächte waren einfach traumhaft, super Service, geniales Zimmer, einfach zum Empfehlen !

Gutes Hotel, war alles tiptop, nur die Lage war nicht das was wir erwartet hatten, ist zwar am Strand, jedoch weit entfernt vom south beach. das hotel ist aber weiterzuempfehlen.

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In 2011 I needed to attend a business conference at the neighboring resort, the Fountain Bleu - however it was sold out (and was much more expensive than the Eden Roc). Luck for me, the Eden Roc had a room. I decided to bring my husband and teenage daughter and her teenage friend with me. Everyone loved it. The staff bent over backwards to make our […] stay great. The girls loved the pools and the beach. In 2012, it was spring break and my teenager asked to go back to Eden Roc. So the 3 of us went again. We were in a different tower but the stay was just as lovely. Definitely a good idea to purchase one of the "add on packages" when you check in (you can select free wi-fi or built-in parking and/or free beach chairs and umbrella and/or unlimited free soft drinks). We will stay here again. We have strolled around the fancier Fountain Bleu next door and do not like it nearly as much as the smaller/less intimidating and still fancy Eden Roc. Kudos to the Marriott and its staff!!! Mehr

The Edon Roc Miami Beach Fl. was an exquisite hotel experience . The staff was extremely friendly,always a warm reception when encountering any of the staff. Every request was immediately followed through on. We had an oceanfront suite. It was spectacular. Everyday was a little bit of heaven. Maid servic was done when I called and everything was to […] our satisfaction and above!!!The hotel spa was excellent as was the food in their dining areas. We were given extra of everything.I waould reccommend this hotel to all interested in spending some much needed relaxation!! Mehr

awsome! the best hotel in miami beach

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Beds comfy and queen size beds. hotel very busy when we were there with family. Beach right in front of hotel. Everything very expensive. 15 dollars for 2 small beers. 80 dollars for breakfast at least. Good breakfast though. If happy to pay then this is a great hotel friendly staff good atmosphere just too busy for us thanks for a great stay. We stayed […] for 2 nights on way to the keys. Mehr

The hotel was amazing.... It is right on the beach Ocean view room with a Jacuzzi is so worth it. It is a one bedroom suite with a gorgeous view. Loved that the hotel has 4 pools including one Adult Only pool. Except for one thing, they can improve their drinks /food service at the pool / beach side.

helpful staff. nice room, food good. 2 suggestions: paper never delivered as promised would like to be able to tip what I want not a stated service charge.

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We were on a girl's weekend getaway and stayed at the Eden Roc on our last night. Check in was quick and easy, and all of the staff we came in contact with were friendly, professional and attentive. The room was clean, updated and comfortable. Our only disappointment was being awakened at 3 am for a fire alarm and asked to evacuate the building. There […] was no fire, and I can appreciate evacuating before verifying a true fire event (better safe than sorry), but standing outside in my pajamas, with bed head and no makeup, was a humbling experience. Regardless, I would stay at Eden Roc in the future. Mehr

Hotel was clean and fresh, and room was wonderful, large, and a please for the bed to be in the middle of the room and overlooking ocean. Design room perfect and balcony large enough for a small party! Pool restaurant, food quality excellent, and friendly servers. I will be back

This hotel may have undergone a renovation recently, however they forgot a few important things--clean linens and A/C for instance!!! Our room was extremely hot all night, even though our thermostat said 65 it was more like 75 all night. Also, ALL of our pillowcases had some kind of stain on it. We used our t-shirts as pillowcases to remedy, because […] when we asked for new linens, those too came dirty. YUCK! Will NEVER stay here again. Go next door to the Fountainebleau. Worth the upgrade. Mehr

Great hotel to stay at, beautiful rooms. It's about 2 miles from the main Ocean Drive restaurants & places but still an easy access by bus or taxis.

We were very pleased with our stay except for the fact that we found a pair of womens underpants inside of a lamp when we went to turn it on. It was quite a disgusting thing to find.

Considering that this was a 4star hotel I was very disatisfied with the towels in the hotel. They were very gray and dingy. Once reported to front desk nothing was ever done about it. The ice machine was not working and no one offered to bring us ice in this warm climate. Also there was no air conditioning in the hallways. The hotel was a bit far from […] the action so a cab was needed daily to get to and from ocean drive. Mehr

The Hotel itself is good standard and clean rooms. Be aware that it is in Miami - so a big city, and be ready for big crowds of people. We stayed there for the 2 final days of our vacation tour around Florida with a family with 3 kids -so a kind of "back to reality". The 3 pools are great, but because of the mass of people they use a lot of Chlorine […] - be ready for red eyes. The beach in front of the hotel is occupied by chairs (you need to pay); what really got us upset is the neighborhood hotels with its bass-music, so loud that you can't stand it for long. Also - if you have kids watch out for uncontrolled jet-ski drivers in front of the hotel beach. Last but not least - the valet parking service damage our car. Mehr

Very disappointed in the cleanliness of bathroom. The kleenex holder was covered with what I hope was just toothpaste. The counters were dirty, I cleaned myself. In 2 days never received a wash cloth and with 2 adults and a child only 3 bath towels and 2 hand towels were provided each day. Day 2 we received a bath mat. Literature in rooms of food available […] only showed an Italian Rest, not a Steak House. The Cabana Cafe was great, the valet was wonderful and quick, Front Desk very nice and helpful. Mehr

The staff was extremely helpful beyond words. the room was good not great but I would definitely book here again. this is a really good property to consider if you want comfort convenience and quality of service. Access to the pool and beach are wonderful

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I have never paid so much for a hotel, but it was the nicest hotel that we ever stayed in.

the hotel is for millonaires,but is affordable ,w enjoy this clasic hotel

Room service delivered food luke warm. Unexciting decor in room. Too many sharp edges on bath fixtures. Jets inoperable on soaking tub. Nice view. Breakfast buffet nice but not imaginative. Otherwise, a nice but unexciting room and public spaces.

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I knew there may be a problem when I was left to get my own luggage out of the taxi when I arrived. My room was not ready so I had to drag my luggage around the lobby until I located the bell boy. When the room was ready a couple of hours later i noticed my luggage was still sitting in the lobby. I had to request to have it taken upstairs. The room […] was large and very nice with a beautiful view of the ocean. The hotel restaurant (1500) was terrible. ALL of the food was over cooked. My medium well steak was crispy and could not be eaten. Even the brussel sprouts were burnt. I would suggest that you spend the extra money and stay at the fontainebleau next door if you are looking for good service during your stay Mehr

The hotel is very clean and modern. It's about 5-10 minutes away from Lincoln Rd by bus (which will cost $2 per person or around $10 for a cab). Taxis are always available and the bus stop is right in front. If you have a car, there's a large parking lot right next to the hotel. This is a much better option than the hotel charges for valet parking. […] Car rental is available at the hotel as well. Mehr

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This was our first time staying at the Eden Roc. The front desk, and staff were great. When we first came in the lobby was packed so we guessed this is a good hotel. We didn't order room services so I don't know that part. They also didn't provide slippers in the room. Other than that they were very clean. The view was amazing. Everything is close by. […] The boardwalk is very nice to take a morning walk. You have the choice of swimming in 4 pools. This was a calm hotel. You will enjoy it. Just make sure you don't take the room next to the elevator which I would think they end in 39s. Because the service rooms door is right next to you so your gonna hear it slam all morning long. That's what happened to us, and we asked to move, and they did it asap. I WOULD RECOMMEND IT. ENJOY:) Mehr

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I went to the Eden Rock on a Business trip and ended up really enjoying the atmosphere at the hotel. I am not sure if people usually go here or if it just happened to be happening due to the Music convention that I was attending. But the hotel is modern and clean. The lobby bar was always packed and the pool area is large and nice. Their ocean front […] al fresco dining area with a bar was packed and the food was very good. The rooms in the newer part of the hotel are really really nice ask for an ocean view. The suite is gorgeous and not that expensive. I had a suite on the older part of the hotel and was not disappointed . The size of the room was great. The service is really good and you have near by hot spots inside of the Fountain blue hotel that is next door. The near by restaurants at other boutique hotels are within walking distance. They have a really cool wooden board walk that you can use to walk to these other places or to take a stroll to the beach or a am jog. It is not as crazy as the South beach hotels but close enough in a cab to go get crazy and come home and relax in a beautiful place. They have a Starbucks inside and a gym which is a plus! The neighborhood is safe . I walked to Walgreens along the canal in the front part of the hotel and enjoyed that walk very much. I would recommend this hotel. Mehr

This place was an amazing hotel with plenty of balcony rooms with a perfect view of the ocean and the swimming pools. It was relatively cheap for the amenities considering the types of hotels that were surrounding us. Right next door was the Fontainebleau which was nicer but also 2X more expensive, but you have access to the Arkadia and Liv which is […] apparently the place to go for Clubs. You are about 10-15 minutes north of South Beach and about 15-20 minutes from Downtown Miami. I think its the perfect location for everything. My only gripe about this place is that they charge you $35 for Parking each night while you are there. Kinda a rip off if you ask me. All in all you couldn't ask for a better place to stay while you are down there. Mehr

I booked a room with a semi-private view of the ocean. When we arrived we had absolutely no view to the ocean, as a matter of fact, we had a view of the next buildings roof. Room was very small and instead of a 2 queens, we ended up with a king and a roll away bed. Not very comfortable. Staff was great though!

We booked ‘Ocean View Room with balcony’. Upon arrival to the hotel we received room with the balcony on the fourth floor of the Resort Tower facing swimming pool. We came back to reception desk and mentioned that that our room is supposed to be in the Ocean Tower, but were told that this is only available room. Below is room description posted on HOTELS.com […] website: One king floating bed with a full view of the Atlantic Ocean and Miami Beach coastline, or two queen beds. Signature bedding includes down comforter(s), custom duvet(s), and cotton linens. Beachfront balcony furnished with daybeds and lounge chair. Located in the Ocean Tower (opened January 2009). 600 square feet. Sliding frosted-glass doors connect the bedroom and bathroom. Large living room with ocean view. Historic Eden Roc photographs. High-definition flat-screen TV. Wireless Internet access (surcharge). Renaissance Smart Desk with iPod connectivity streams audio and video through TV. Newspaper delivery. Bathroom features jetted tub and separate shower with rainfall showerhead. In-room cooler. In-room safe. Individual climate control. Nonsmoking. None of the features listed below was available: • full view of the Atlantic Ocean and Miami Beach coastline – palm trees and pool behind the trees; • Beachfront balcony furnished with daybeds and lounge chair – pool front, not beachfront; • Located in the Ocean Tower (opened January 2009) – as I mentioned it was in the old building; • Sliding frosted-glass doors connect the bedroom and bathroom – our room did not have this feature; • Bathroom features jetted tub and separate shower with rainfall showerhead – just shower, no tub; • Newspaper delivery – not even once. Overall comments: Positive: – location is good. Negative: – room is big , but not very comfortable, you can watch TV in the bed only, there is no armchair or normal chair. – Linens are old and shabby. – Room was not cleaned every day. – Hotel stuff is not friendly. Mehr

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The hotel was amazing and the service was amazing as well. We were supposed to get a two bed room with an ocean view balcony but to my birthday surprise, my mother had called an upgraded to a two story loft. The room smelled like trash and as soon as we called the front desk to have the room cleaned they did not have any problems accomidating us and […] making sure that everything went by smoothly. The room was amazing and the staff was super friendly. I def. recommend this hotel to anyone planning on going there and i would stay there a million times over again ! Mehr

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We took a room with Ocean View... but we didn't expect to see it even from the bed. Nice pools. Beach is right across a board walk that goes all the way to South Beach. It is far enough to avoid the hype of South Beach and is close enough to be there easily. Personnel is friendly and helpful.

The Eden Roc is a pretty hotel, friendly/helpful staff (Joseph at the "Navigator" desk gave us great tips for the best local restaurants), clean (could use a good dusting) and attractive rooms/lobby/etc, pools clean with plenty of chairs and towels & the adult pool was really quiet (except for the day a woman brought her young teenage daughters with […] her). Breakfast at the on-site restaurant 1500 was great (try the French toast, different in a good way) and room service breakfast was just as good as the restaurant buffet but cost less. The Cabanas restaurant has a nice ocean view, ok food and a really loud steal drum/vocalist on weekends - could live without the "island" vibe. The only negative was the charge for use of the hotel guest computers (printing boarding pass was free however) - we like to check out restaurant menus/reviews before deciding where to dine - next time we'll bring a laptop with us. Mehr

We love this hotel. Spacious rooms, great balcony and view and pool area always very clean. Only complaint...coffee maker needs a space in room near electrical outlet. Boardwalk along the beach is great and very well-maintained.