Brookshire Suites - Baltimore

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The hotel was very nice in size, employees and food. I will definitely stay here again.

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while the hotel is older, location is excellent. complimentary evening wine and snacks reception in the cloud room as well as complimentary breakfast. great service. will stay here again

Internet connection at room was not possible, but it was refunded. Floor of two double room was dirty. Others was not bad.

Suite was very nice. Staff was nice. Bathroom was rather small. Complementary breakfast and evenings drinks was nice also. VERY close to the inner harbor and surrounding attractions. Exercise room was under equipped and no pool. Overall, very nice though.

When I first arrived, there were 2 rooms reserved for me. This was apparently a mix up caused when I cancelled the first night of what was supposed to be a 2-night stay. It appears that Hotels.com and the hotel worked it out and I haven't been double charged. Neither of the 2 rooms were ready at about noon when I arrived, but I did get a call from the […] hotel around 4pm when a room was ready. The suite was spacious, comfortable, and perfectly acceptable for the price. I really didn't spend a whole of time in the room because it was such a short stay, but what I do remember was the air duct jutting into the ceiling above the shower/bath making it difficult to stand (I'm 6'4"). I would stay again, but I'd request a shower that didn't have the duct, which I'm assuming is just a quirk of the building design for that particular room. Mehr

Overall, terrible. Upon arriving(not stated) there was a $34 parking charge because they have none of their own parking.The air conditioning didn't work so my husband and I sweat the entire night.

Other than the breakfast, all was well.

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The hotel is located one block from the harbor and is within easy walking distance of most of the main tourist sites. It is a great value. The free breakfast and happy hour are nice perks. We were impressed by the staff - in particular by David in the Cloud Club. The hotel is a little worn in places and needs to fix it's A/C system. However, it is clean […] and comfortable. We would stay agaim. Mehr

Location was great.....rooms were nice and staff was very friendly!! Room was warm, the air conditioner did not work very well. Other then the warm room I would definitely go back!!

Very nice location. Service was very good. When I stay A/C was not working. Breakfast was very good.

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We had a lovely stay at your hotel. The courtesy and friendliness of all the staff made our stay so enjoyable and we thank you for this. We enjoyed the opportunity to come together with staff and the other guests for Breakfast and again during Happy Hour. The food was always fresh and tasted so good. Our room was attractive and clean. The bed was very […] comfortable. Our only complaint was the air conditioning was not working properly in our room. We appreciated the fan that was brought immediately to our room when contacted about the problem. We came to Baltimore to your famous John Hopkin's Medical Centre. We had never been to your city or even to the Eastern Coast before and each of your staff treated us like family, therefore, replacing any anxiety with lots of good feelings. It was wonderful that we were located just a block from your inner harbour. We will always remember our coffee, early Saturday morning, as we sat together looking out at Chesapeake Bay. Thanks again. Ken and Peggy Mehr

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Near the harbor which is nice. The staff was very friendly and the breakfast options were excellent. Hotel parking is expensive and the hotel is in serious need of renovations. Or linens were very fresh and clean but there was stuff in the couch and it didn't appear to have been thoroughly vacuumed.

This was a great hotel for a family. We even had our two dogs and everyone was super friendly. The ONLY complaint was that the air conditioning did not seem to be working properly. It was pretty warm in the room, lobby, and gym, at times. Other than that everything was great. Highly recommend!

This hotel is located one block from the Inner Harbor in Baltimore and 3 blocks from the Convention Center. The rooms were good size and it does have a fridge and hot breakfast every morning. The downfalls are that it does not have a pool, the fitness center is limited and they do not have 2 bed suites with harbor views. The neighborhood at night can […] be sketchy like any city. I would recommend for a short stay. Harbor activities during the warm months are terrific! Mehr

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Hotel definitely needs some new carpet, curtains, etc but it's clean, convenient, and friendly. Easy walk to Camden Yards and Inner Harbor. Parking is pricey but I found a nearby garage for half the price. A good value.

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I was on a short business trip just selected this hotel among others from hotels.com. I was pleasantly surprised by this hotel, its great services and kind personnel. They were all willing to help, if you asked any question. Breakfast, and happy hours were additionally convenient to its great location downtown. The Director of Cloud Club, Mr. David […] Grossman, were extremely helpful to find yourself at home, far from home. He warmly welcomed the guests, talked to them and asked them if they need anything. I will defiantly plan to take my family some time soon to this hotel again and stay a bit longer. Mehr

We had a hard time finding the hotel because a bus was parked in front of the sign. When we called.... the front desk clerk actually came out to meet us at our car a street away to guide us in. It REALLY saved us a ton of frustration driving around in circles! The front desk staff and Valets always had smiles on their faces and were very helpful with […] directions. I LOVE this hotel! Mehr

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The hotel was conveniently located near the Inner Harbor attractions. The staff was very friendly, and we enjoyed the "cloud room," which was at the top level and served complimentary breakfast and had a reception each evening. The furnishings were not fancy-the carpet was faded, lamp shades were tattered, wallpaper was out of date etc. The views in […] the rooms were poor. During our stay the air conditioning was not working, but they did bring up a fan. I thought the hotel was a good value, a good location, but just not a fancy, "upscale" place to stay. Mehr

It's convenient, OK and cheaper than the more modern hotels in the area, but that's about it. Check-in took a while as the person at the desk had to "go to the back" to find my Hotels.com reservation. The lamps in the bedrooms don't have outlets so you have to hunt around behind furniture to recharge your computer. The Internet was very, very slow. […] The battery on the remote was apparently run down so it barely worked. There's no closet in the bedroom (it's outside in the living room). The ceilings in the bathroom are ridiculously low. The desk chair was lopsided and uncomfortable. The fruit at the breakfast tasted very strange -certainly not fresh. So it's a convenient, clean, reasonably priced place to stay, but they fall way down on the details. Mehr

Internet in the room was balky and the lobby printers for boarding passes were not working.

The Good: Accommodating staff, most convenient location to Inner Harbor for the price, Cloud Room view of the city and harbor, free breakfast selection, and there was a vent with fan in the bathroom. The Bad: air conditioning out of order but staff provided a fan, carpets, paint and trim a little worn and dated. We would definitely stay here agai […] n. Mehr

We had bloody sheets and no a/c. Other than that the room was nice and spacious and hotel had great location.

This location is perfect if you want to be walking distance to the Inner Harbor and surrounding area. The hotel was comfortable with everything you would need and the staff was professional and friendly. The morning and evening light meals served in the Cloud room on the top floor were definitely a plus. The only snag during my stay was that I could […] not acces the internet via wifi or ethernet from my room or in the common areas so I had to take care of everything from my cell phone. I would definitely stay there again. Mehr

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What a surprise this hotel turned out to be. From the moment we arrived, all the staff were so friendly and helpful. We were so close to the inner Harbour only one block away, so very convenient. We were visiting the convention centre, which is only 2 blocks away, so again, very close. The room was extremely comfortable and contained all the toiletries […] we needed. The buffet breakfast on the Cloud floor was excellent, and there is free WiFi. I can't recommend this hotel highly enough and would definitely stay there again. Very good value for money. Mehr

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The cost was so much more than it was worth. The rooms are so small you will feel claustrophobic. No air conditioning so I had to sleep with window open which because of the busy street was so loud. NO WIFI!!! Only a ethernet cord that is in one spot of the hotel room (the desk) so you will not be able to roam throughout the room (even though you can […] reach almost every spot from your bed) with your laptop. Hallways smelled like smoke. I switched rooms three times (which I have never done before) and I ended up checking out early and staying at the Camden Yards Marriott which was fabulous! I spoke to someone else who also checked out and stayed at the Renaissance next door but that was a little too pricey for me (although I ate there and it was fabulous). I will not stay there again and cannot understand how the experience could have been enjoyed. I do not recommend! Mehr

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Me and a business colleague stayed 3 nights at Brookshire suites while we were attending a tradeshow at the Baltimore Convention Center. We found the hotel to have excellent customer service (special thanks to the desk gentleman who directed us to parking). The rooms were comfortable and clean. The fitness center and continental breakfast were adequate […] / what you would expect. Hotel is positioned close to the convention center, downtown area and shops/restauraunts. Overall, a solid stay for the price. Mehr

The hotel and it's staff were OK. Was an older hotel but would stay there again. We had NO a/c the first night of our stay. Apparently Maryland wasn't expecting 70+ degree weather in the middle of March. Was very uncomfortable the first night but a/c was on the next morning. Daily breakfast was good. They did not have shuttle service as advertised on […] Hotel.com website Mehr

Great place...we especially enjoyed the breakfast and 5 to 7 on Cloud 9!! The view was wonderful!

Nice place to stay

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Nice hotel but needs remodeling. All the carpets are worn and need to be replaced. Afternoon happy hour and morning breakfast are a nice start and end to a day. In a nice location to walk and several nice eating places within three blocks. Other down is the $35.00 per day with taxes to park your car.

The Brookshire Suites were quite comfortable, and the staff was friendly. The hotel's happy hour featuring drinks and munches was very pleasant after a hard day's work, and there is also a full breakfast to start your day off right. I'd certainly stay there again when traveling to Baltimore. A nice plus - a really terrific italian restaurant is just […] around the corner - great place for dinner. Mehr

Although nice decor. The office manager was very rude to us. I had scheduled an early check in and when we walked into the hotel the first thing he said to us was "we don't check in til 4:00". Not even "hello" The hotel was located on a one way street and with three hospitals nearby all you hear all day and night is sirens from emergency vehicles. Also […] it was 80 degrees outside and 79 degrees inside because the hotel would not turn on the air conditioning. After 48 hours of sweating the hotel manager moved us to another hotel so we could be comfortable. Holiday inn inner harbor was a much nicer hotel and the entire staff was great. Mehr

My husband and I stayed here during the week in the springtime. The location was great- walking distance to Inner Harbor and the Power Plant Live bars. We got there and there was a free reception for hotel guests with 2 free drinks for each guests, so my husband and I went up for a glass of wine (nothing fancy, but a nice gesture). Everyone at the hotel […] was really helpful as far as recommendations and accomodations. The rooms were large, with a living room and bedroom. Nice big bathroom. The actual room was unimpressive, but served its purpose for our one night stay. We would stay here again. Mehr

It is a suite with a Living Rm and Bedroom. -The tv in the LR did not work at all; the tv in the BR could be turned on and off with the remote but the channel selection did not work on the remote (when pushed 1 & 2 in succession you keep getting ch 1), not even the channel up and down button worked. No buttons on either tv set, one must use the remote. The […] clock radio on the night stand could not be adjusted for stations nor to turn off the alarm, but you could turn the volume to zero to mute it. -The bath tub spout was dripping non-stop, you really want to go in and get out ASAP! Mehr

I moved from the Hyatt to this hotel as it was substantially less expensive the the surrounding 4 and 5 star hotels in Baltimore. It is convenient to the convention center and aquarium. It is in a busy, sometime not so great neighborhood, but so are all the other 4-5 stars in the Inner Harbor. It is an older hotel that has been well maintained. The […] staff were very accommodating and after paying $20 at the Hyatt for a buffet breakfast, the free very adequate breakfast was very welcome. Mehr