La Quinta Inn Houston Wilcrest - Houston

I've stayed in lots of mid range hotels in my life and always feel that "as long as it's clean . . . . ". I arrived late at night to a very worn out looking facility and indifferent front desk staff. Next morning went to have a shower only to find hair in the tub, a used bar of soap in soap dish and a used facecloth on the shower curtain rod. I told […] the front desk lady the next morning and they were very apologetic and polite. Said they'd take care of it, which they did. For the rest of the stay (5 days) the room was nicely cleaned. When I checked out I had to go search out the front desk gentleman. Took close to 5 minutes before he showed up. I said I need to check out. He looked in his file, pulled my bill, handed it to me and swung on his heals and went into the back room. No, "how was your stay?", "was everything alright?", "is your bill as expected?", "hope to see you again.", just walked out of the room. This place and these people are not doing any favors for the La Quinta brand. Mehr

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The Towels had turned black. There is no water to buy from. The receptionist was not at all cordial. Yaaack!! this place should not be there on the Energy Corridor at all.

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Reserved non-smoking room - got a smoking one. Could not handle a 3:00pm check in. Manager on duty Did. Not. Care. Client unhappy.

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The motel was close to Tully Stadium where we stated the bicycle ride from

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I must say at the beginning that I have never had to leave a negative review before, but this was so bad, I must. Let's start with the positives. The staff was friendly, room was inexpensive, and there weren't bedbugs (always a worry). The room I had was not clean by any stretch of the imagination. The sheets were so dirty (like they had not been changed […] from previous guests) that I took them to a nearby laundry and washed them before I could sleep on them! Out of all the towels, only one appeared to be clean, so I took those to the laundry with me too. I would NEVER stay at this location again, and it makes me question the oversight of LaQuinta and it's properties. Mehr

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The only complain is that I asked for a non-smoking room but the room has that smoking smell.

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I did not care for the Sysco Refrigeration truck running into the night outside my room. They need to park these rigs away from visitor rooms. The overall condition of the room was not average, the hotel needs a major upgrade. The shower and sink did not drain properly, toilet was cracked and very low to floor... My room was not even cleaned one (1) […] day! I have stayed at La Quinta Inns many times and this was much below average. Not well maintained. Mehr

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Every La Quinta in the Houston area have problems with Cable. The Univision Chanel doesn't not work. I also had problem connecting to Internet. OVERALL not to happy. I also don't like how every location have a different price per night.I feel that every location should be price the same.

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I was quite impressed with the quality of the hotel and people working there. The rooms are very clean, well laid out and the beds are AMAZING! Oscar, the front desk clerk, was very inviting and friendly. He put on a smile and greeted you like you were the only guest in the building!

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Shower didnt work in the morning and room was dirty with parts of furniture broken

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Some shady people hanging around the property at 12 midnight

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It's ok if you really need a place to sleep, but the rooms were small and there were no queen beds only full sized ones, so we ended up having to get another room, after all. No one was willing to even get in the pool. All in all, pretty disappointing. But cheap.

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Needed to stay here for business. Looks pretty awful from the outside, so was a bit worried when I swiped the card in the door. But it looks like it's been newly refurbished. Really nice interior, quiet, comfortable. Enjoyed my stay.

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98% of the outlets didn't work so I could not charge my phone or laptop over night. Other than that the stay went very well. Clean rooms

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This is a Motel, which was not evident in the Photos. Its an average motel with lots of freeway noise. However, I was surprised with the comfort and cleanliness of the room. No frills, so if you get a good price it is okay for a night or two.

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After first being assigned a smoking room, we immediately switched to a non-smoking one which still smelled of cigarette smoke a bit. I suspected that the person in the adjoining room was smoking, there was a crack under the door and we also kept being woken up by their endless coughing. The room itself was tolerable, but just barely. I would have gone […] somewhere else if I hadn't prepaid and a refund may not have been given. I have stayed at other La Quinta hotels before and my previous experiences were wonderful, but this hotel will make me think twice before booking at a La Quinta in the future. Mehr

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This hotel was the worst hotel I have ever stayed overnight. La Quinta should be paying me to stay in that peticular hotel. I have stayed at other La Quinta Inns in various cities and my stays were very pleasurable, which was the main reason I booked the Wilcrest stay. I have my doubts abouts staying at another La Quinta Inn during any of my future […] trips. Mehr

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NOT at all the La Quinta I know. This was a highway Motel - not a hotel. No elevators, all outdoor walkways. Staff was friendly, but buildings were run-down. Non-smoking room smelled like a mix of cigarette and marijuana smoke. I am a smoker and can tell you the smell was STRONG - this room wasn't just smoked in, it was SMOKED in. Sheets were dirty […] and sink/mirror was not cleaned. TV did not work properly and room lights were flickering - A/C was not working properly either. Very old fixtures, though I could hear some construction during the day so they may have been updating some of the rooms. Some of the neighbors were "working the night" if you get what I mean. Again, the front desk staff was GREAT and service was amazing - but in the end, what I paid for this room didn't live up to standards. Not at all worth the cost - a motel 6 would have been better. Mehr

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The back section of this place is clearly "reserved" for less "professional" uses. The front facing area was filled with company trucks and rental cars. The pool was a mess. My room had a gap in the bottom of the door that clearly would allow rodent egress. The shower required stooping both because of the showerhead and the ceiling. Still . . .for $50/night […] it was a relative steal. The bed was fine, as long as the fan was on it was quiet enough and while it was not highspeed there was wi-fi. Skip the free breakfast and either try the new diner in the lot or a bunch of other places along the Katy Fwy. If I was travelling to Houston again, by myself (not with the Frau) I would stay there again as long as they would guarantee a room up front. Mehr

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The pictures of the rooms has nothing to do with the room that I stayed in. There was a horrible smoke smell even though it suppose to be a non-smoking room. When bathroom door was closed, the smell in the bathroom got even worse. There were ppl waiting in a van at the parking lot. I endured it for a night but I did not feel safe at all. I would never […] ever go back to stay there. La Quinta is damaging their brand name by letting this place use it... Stay away for your well being!!! Mehr

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Just dont waste your time?????

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very nice hotel - exactly what we expect as English tourists!

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All staff were friendly and helpful. Complimentary breakfast was plentiful in quality and quantity.

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No problems - clean room and quiet. My client was very happy.

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The hotel is quite nice. The staff was particularly helpful as I checked in at 1 am and checked out at 5 am. The rooms were nice, with solid temperature control. Two issues I found, however, was the fridge hummed rather loudly and one closet door wouldn't open. Neither was needed (I unplugged the fridge at night), so it was fine. It's a decent location, […] with gas stations and restaurants within walking distance. It is right along a freeway and the walls aren't all too thick, so it can get somewhat noisy at times. Overall, I liked my brief stay. It's not perfect, but it works quite well and is very well priced. I'd happily return, if need be. Mehr

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Felt unsafe, room was horribly stinky, old and rusting away. Was noisy. Bathroom was rusting away.

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The room was very nice and clean. All the appliences were in not working condition. Front office could not even replace the coffee machine.

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Very friendly staff. Bathroom laminate flooring had standing water under the tiles and water oozed up onto the tiles when standing on them. This was brought to the attention of the front desk cleark who said it would be looked into. Internet access was intermitant. The help desk for intertnet was helpful and immediate in their response. Some of the […] outside of the hotel was showing its age. Some of the second floor exterior walkways hat holes in the cement showing the the sub layer. It was not a tripping hazard though. A very nice self serve breakfast was available with lots of variety. I commend the staff on doing a good job on doing it well and above standard. Mehr

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Stay was horrible, this motel was not very well maintained - there was NO hot water in the shower, the bathroom smelled like old wet towels, overall just a bad experience. i even asked to switch rooms and was told none were available - but the building i was staying in only had 2 cars in the parking lot and one was mine. A couple came and went within […] a few hours of checking into the room next to mine, so i'm assuming it's just one of "those kinds" of hotels if you know what i mean. Mehr

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Not a fancy hotel, just older looking outside. Pictures inside room did not match those provided by website, but wasnt bad.

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I loved this hotel, my room was very big and spacious, I loved the vanity in the bathroom. I caught all of the good movie channels and I could use my iPad with fast wifi. The room was clean and the area was actually quiet to say its right off the freeway. I enjoyed my stay overall, no complaints. There is a restraint in the same parking lot as the hotel […] and their food is sooooo good. Mehr

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It is in good location. Facilities are o.k. i recommend.

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No freezer, no microwave and AC is very week!No freezer, no microwave and AC is very week!No freezer, no microwave and AC is very week!

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The first room I was put it smelled bad, had a person living next door with a barking dog and the phone nor TV worked. I called the office on my cell phone and no one answered. I went up to the front desk. The person working had a friend hanging around. I was moved to another room that was satisfactory.

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Staff and accomodations are nice, would like more variety at breakfast.

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This LaQuinta is old and in a questionable location, but the inside rooms are in decent shape and kept clean. The service was quick and friendly. This is a good place to stay for the price paid.

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