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Bewertet von einem Hotels.com Gast am 6. Mai. 2012
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""Bewertet von einem Hotels.com Gast am 1. Mrz. 2012
Nettes Empfangspersonal, gute Versorgung mit Dallas-Stadtplan & Umgebungsplan. Die Zimmer total in Ordnung, Betten bequem. Allerdings war die Toilettenspülung zum Erschrecken laut - scheinbar auch die der anderen Zimmer, was man direkt mitbekam. Wände typisch amerikanisch dünn. Das Frühstück ebenfalls typisch amerikanisch, der "Nachfüllservice" etwas träge. Die Zahl der Tische war für die Größe des Hotels etwas knapp bemessen - im Zweifel musste man eben im Stehen essen oder warten. Pluspunkt: Direkt an einer "Schlemmermeile" gelegen, ein Restaurant neben dem anderen. Allerdings auch direkt in der Einflugschneise, wobei sich die Geräusche (kleinere Maschinen & scheinbar Nachtflugverbot) in Grenzen hielten.
"Gutes Hotel, suboptimale Lage."Bewertet von einem Hotels.com Gast am 10. Jan. 2012
Ich war ziemlich zufriedem mit dem Hotel. Man sollte nicht lärmempfindlich sein, da das Hotel im Grunde direkt am Expw liegt. (Dallas ist als Stadt an sich aber recht laut). Das Hotel serviert ein Full Breakfast, das den Namen auch verdient. Wer zwei-drei Tage in Dallas verbringt, sollte sich dieses Hotel näher ansehen. Service und Freundlichkeit waren ausgezeichnet. Die Umgebung ist eine mittlere- bis gehobene Wohngegend.
"Preiswuerdige Unterkunft fuer Kurzaufenthalte"Bewertet von einem Hotels.com Gast am 8. Nov. 2011
Das Zimmer war sauber, allerdings war es dem Geruch nach zu urteilen wohl ein ehemaliges Raucherzimmer mit einigen Abnutzungserscheinungen. Zimmertausch waere gegen geringen Aufpreis auf die Hotels.com-Buchung moeglich gewesen. Darauf haben wir fuer die eine Nacht verzichtet. Trotzdem geht das Preis- Leistungsverhaeltnis in Ordnung. Fruehstueck ist sehr einfach gehalten. Toast, Bagels und Cornflakes in verschiedenen Varianten. Alle Mitarbeiter waren wie in den USA gewohnt hoeflich und hilfsbereit. Wir wuerden dort zu dem Angebotspreis von Hotels.com fuer ein, oder zwei Naechte jederzeit wieder uebernachten.
Bewertet von einem Hotels.com Gast am 7. Nov. 2011
Dieser Gast hat keinen Kommentar abgegeben.
Lage
Hilton Arlington/Six Flags in Arlington ist familienfreundlich. dieses Hotel befindet sich am Stadtrand und liegt in der Nähe der folgenden Sehenswürdigkeiten: Six Flags over Texas, Hurricane Harbor und Cowboys Stadium. Rangers Ballpark in Arlington und International Bowling Museum and Hall of Fame befinden sich ebenfalls in der Nähe.
Ausstattung
Hilton Arlington/Six Flags stellt Ihnen Folgendes zur Verfügung: Außenpool, Whirlpool und Fitnessstudio (rund um die Uhr geöffnet). Geschäftsreisenden wird in diesem 3,5-Sterne-Haus Folgendes angeboten: Businesscenter (rund um die Uhr geöffnet), Tagungsräume für kleine Gruppen und Technik-Helpdesk. Dieses Hotel verfügt über folgende gastronomische Angebote: 2 Restaurants sowie Bar/Lounge. Das Hotelpersonal hilft Ihnen gerne bei allen Fragen weiter. Zum Service-Angebot gehört Folgendes: Concierge-Service, Unterstützung bei der Tourenplanung/beim Ticketerwerb und Hochzeitsservice. Außerdem steht Folgendes zur Verfügung: mehrsprachiges Personal, Geschenkeladen/Kiosk und kostenlose Zeitungen in der Lobby. Zum kostenlosen Transferservice für Gäste gehören: Flughafenshuttle zu bestimmten Zeiten und Shuttle in die Umgebung bis zu einer Entfernung von 2 mi. Parkplätze vor Ort sind für die Gäste kostenlos. Es gibt ausgewiesene Raucherbereiche.
Zimmer
Die 309 klimatisierten Zimmer im Hilton Arlington/Six Flags bieten Folgendes: Kaffee-/Teekocher und Haartrockner. Im Zimmer steht Ihnen gegen Gebühr ein Highspeed-Internetzugang (W-LAN und Kabel) zur Verfügung. Neben einem 42-Zoll-HD-Fernseher mit Premium-Kabel-/Satelliten-TV-Empfang sind die Zimmer mit folgenden Angeboten und/oder technischen Geräten ausgestattet: Videospielkonsolen und Pay-TV. Zur Zimmerausstattung gehören außerdem: Schreibtische sowie Telefone mit mehreren Leitungen und Voicemail. Zur Badausstattung gehören: Badewannen-/Duschkombinationen und Designer-Toilettenartikel.
Außerdem steht Folgendes zur Verfügung: Bügeleisen/Bügelbretter und Radiowecker. Kühlschränke, Allergikerbettwäsche und Weckanrufe sind auf Anfrage verfügbar. Der Reinigungsservice wird täglich angeboten.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
**Diese Ausstattung ist möglicherweise nur in manchen Zimmern oder Wohneinheiten verfügbar. Unter Umständen können für bestimmte Ausstattungen zusätzliche Gebühren anfallen.
Umweltfreundliche und nachhaltige Unterkunft - First Party Certified
Die Betreiber dieser Unterkunft haben mittels Green Key Eco-Rating Program eine Eigenbewertung (First Party Certification) hinsichtlich der Umsetzung des nachhaltigen Tourismus in ihrem Betrieb vorgenommen, die sich mit den Auswirkungen auf einen oder mehrere der folgenden Bereiche auseinandersetzt: Umwelt, Gesellschaft, Kulturerbe und regionale Wirtschaft. Die Aussagen der Betreiber wurden von keinem Zertifizierungsprogramm außerhalb des Unternehmens überprüft.
Comrads - dieses Restaurant bietet Frühstück, Mittagessen und Abendessen an. Ein Kindermenü wird angeboten.
Septembers Bar and Grill - dieses Restaurant bietet Mittagessen sowie Abendessen an und verfügt über eine Bar. Ein Kindermenü wird angeboten.
Außerdem wird folgender Service angeboten: Zimmerservice (bitte Zeiten beachten).
Zum Freizeitangebot vor Ort gehört Folgendes: Außenpool und Whirlpool. Außerdem wird folgende Annehmlichkeit angeboten: Fitnessstudio (rund um die Uhr geöffnet).
Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.
Die folgenden Gebühren und Kautionen werden entweder beim Check-in/Check-out oder wenn ein Service in Anspruch genommen wird von der Unterkunft erhoben.
Die oben aufgeführte Liste enthält eventuell nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Für zusätzliche Personen können Gebühren anfallen, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Sonderwünschen wird in Abhängigkeit von der jeweiligen Verfügbarkeit beim Check-in entsprochen. Es können eventuell zusätzliche Gebühren anfallen. Sonderwünsche können nicht garantiert werden.
We had an awesome stay at this hotel, definitely everything a Hilton should be. However, the shuttle service does not go to Cowboys Stadium or The Ballpark on event days (which doesn't make any sense cause when else would you wanna go). The driver agreed to drop us off near the stadium and we could walk but did it w/ a real crappy attitude. And, a cab […] fare, one way, to either place is $25, so good luck to all of yall on that. Mehr
Thank you for your feedback. We are glad to hear that you had a great experience! We understand your concerns regarding our complimentary shuttle services and apologize we were unable to service the stadium during your event. We dedicated transportation services to the DFW Airport and in order to maintain quick and consistent service to guests catching flights, we do our best to avoid heavy traffic areas. During your next stay with us, please ask about our chartered shuttle services as we often contract a shuttle company to provide transportation to and from major event venues. We appreciate your business and look forward to your return.
1 Antwort von Hilton Arlington/Six Flags"Hilton-Arlington worth the price"
The hotel facilities met my expectation for a Hilton property overall. The room was comfortable, clean, and quiet. There were a few bottles of water in the room (at $3.00 per). At the rate paid, I would have expected a couple of bottles of water to be provided complimentary. Otherwise the room was great. The "sports bar" was the worst part of the experience. […] It was dark, not inviting, and had a very limited selection of sporting events available on the televisions. All in all, it is conveniently located to Six Flags, DFW airport, and Cowboys Stadium. The staff was excellent. I forgot to bring my phone charger & one of the desk staff members loaned me her charger. I would definitely stay there again. Mehr
We are glad to hear that you had a great stay. Your comments will be reviewed by our General Manager and Director of Food and Beverage for improvement in our bar experience for all guests. We look forward to serving you again soon.
1 Antwort von Hilton Arlington/Six Flags"Hilton Arlington"
The hotel was very nice and room was exceptional but the service is horrible. I booked this room because on hotels.com they said they had a shuttle that would take you to the cowboys stadium etc within a three mile radius. They don't however on event days which it dies not specify that... They also charge you a 50$ incidental charge at check-in which […] they do not tell u about and did not find out about until I checked out and looked at my bank.... I am still waiting for them to credit that back. Spoke with manager about our service and promises were made that we're not kept and at checkout the employee would not get the manager....we booked this hotel for Supercross weekend and my friend who is 6 months pregnant and I had to walk three miles in the rain to the hotel because they refused to pick us up and no taxis could be found that night..... Mehr
We regret that you were misinformed regarding our shuttles service. We dedicated transportation services to the DFW Airport and in order to maintain quick and consistent service to guests catching flights, we do our best to avoid heavy traffic areas. We certainly hope we will have the opportunity to serve you again in the near future, allowing us to exceed your expectations. Thank you for your feedback.
1 Antwort von Hilton Arlington/Six Flags"NIce Stay but...."
great people and the shuttle to and from airport was awesome. The only drawback was my room was not cleaned on Saturday.
We would like to thank you for your input on our hotel for each guest comment is important to us. I am sorry to hear the experiences that you have encountered have not been to your standards at this hotel, however we would like to change that and move forward with a positive stay for you in the future. We have shared your comments with the General Manager and Executive Housekeeper to ensure we look into this situation. Our goal is to service each and every room daily, unless otherwise requested by the guest. We look forward to a future opportunity to exceed your expectations.
1 Antwort von Hilton Arlington/Six FlagsDieser Gast hat keinen Kommentar abgegeben.
"Great place near Cowboys Games"
Very friendly front desk and had bus setup to and from game, Great!!!!!
"Six Flags Arlington"
great time...front desk ladies were a great help...friendly staff, very helpful from shuttle driver to front desk attendants to housekeepers...thanks
The desk clerks were quite unfriendly and almost rude. I experienced how the clerk served the patron in front of me with a smile and I did not get the same courtesy.
"Hilton by SIx Flags and Cowboys Stadium"
I booked my reservation in August for my stay in October. We arrived at the hotel at 11 A.M. but could not check in because check out time was not till noon. Official check in time was at 3. We were going to the Cowboys game at 3:15. Something needs to be changed for the people who are arriving for a Cowboys game. It was NOT ideal for us to have to […] leave our belongings in a closet while we were at the game. Also, the girl who "helped" me - I use the trem lightly, was not very helpful, nor was she sympatghetic. When I asked if I would have room when we returned after the game she very sarcastically said "no we will not give your room away ma'am". When we returned after the game I was assigned a 2 queen bed room when I reserved a King bed room IN AUGUST. I was very disappointed in the Arlington Hilton. Mehr
"Hilton Arlington/Six Flags"
We stayed here while attending a convention and were fully satisfied with the location, service level and price. Several good restaurants were within walking distance, access to the shuttle service was a great amenity and the on-site staff was very helpful. Not sure if we are ever headed that way again, but if we do we would stay there again.
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"honest & courtesous"
I lost my wallet in the hotel lobby...it was returned to me hours later..intact...by a hotel employee.
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"Great Hotel"
Great hotel, great location
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"cowboys game"
The stay was good. close to cowboy stadium and thats where we were going. Patrick i think was his name was very helpful and nice. )Only complaint they put us in a handicap room
During your next booking with Hilton Arlington, please feel free to call our Guest Services team and request the room type desired. Based upon availability, the front desk will always try to accommodate your requests to exceed your expectations.
1 Antwort von Hilton Arlington/Six Flags"A/C not great"
We kept the a/c at 56 degrees...it still felt like energy saving 78 degrees.. The breakfast at Conrads was ok..and then at $14.98 , well that sucked... We'll stick to Shulas 347 at the downtown Sheraton in Fort Worth..$9.99 for adults...and it was Primooooo...
Hilton Arlington works with our engineering team and third-party HVAC service providers to ensure our guests stay cool. In addition, we appreciate your feedback on your breakfast experience. During your next visit to Arlington, try booking one of our packages that often provide breakfast savings with comfortable room accommodations.
1 Antwort von Hilton Arlington/Six FlagsDieser Gast hat keinen Kommentar abgegeben.
"Nice"
The hotel and the room were nice. We stayed on the 11th and 12th floor and the air conditioners worked fine. The water pressure was very low and it took a long time to get either really warm or cold water. The pool size was great but the temperature was a little chilly. Overall we had a good stay.
We are delighted that you had a good stay with the Hilton Arlington team. We look forward to your next stay with us as new water heating and pressure systems have been installed enhancing the guest experience. We appreciate your feedback and look forward to serving you again in the near future.
1 Antwort von Hilton Arlington/Six FlagsIt was really nice to stay at Hilton Six Flags, we meet important people there, it was exciting. The people there was nice and our room was always clean and fresh. Thank you
the hotel was in perfect position to all of the areas of entertainment in arlington Tx.
"Great location, amenities and staff!"
The Hilton Arlington / Six Flags provided everything we were looking for. Top hotel and service in a great location. The friendliness and courtesy we received from the staff was first class, particularly in helping resolve an issue with our original booking on arrival. Would be happy to recommend and visit the hotel again.
reeks of smoke, but otherwise a nice hotel
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"Great Stay"
We enjoyed it! WE Will be back!
"Hilton Hotel Arlington TX"
I was dissapointed that I could not get my King size bed. The reason given was that my booking was with a third party and could not be guaranteed. The maintenance of the room fixtures was poor. I specifically refering to squeaking doors.
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"Enoyed it, but top floors are too hot"
We had a great time, the pool is really nice with an air conditioned indoor area. Only complaint is that we stayed on the 14th floor and in 103 degree heat it just wouldn't get cool enough during the day even though the A/C was running the whole time. Will stay on a lower floor next time. Overall though, it's a great hotel.
Very enjoyable stay!!!
"Nonsmoking means nothing"
Nice hotel if you're not allergic to smoke. I requested nonsmoking. I was on a smoking floor. When I complained, I was told they had no nonsmoking rooms available but they'd use an ionizer to clean the air. Nevermind that the ac recirculates air so I cooled my heels in the bar for 30 min while the room was treated. When I asked the front desk if they […] were done, she said they had one machine and it was being used elsewhere. Aaargh. Take your Claritin if you stay here. Mehr
"Great surrounding"
We had a wonderful stay everything was great will stay there again when in the dallas area
"Hilton in Arlington Texas"
I enjoyed my stay. The staff was nice and helpful but the Internet billing was messed up. I was billed for using wireless Internet for 5 days and only stayed 3 days so only used it for 3 days. The staff is checking into it. Hopefully it will be resolved. I was surprised there was an additional charge since there isn't at the majority of hotels I frequent. […] The breakfast buffet was not included either and it was expensive. Mehr
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"Our worst experience at this hotel ever..."
Our family has stayed at this hotel repeatedly over the years; but, are unlikely to again. Upon check-in we were NOT given the room, a Junior King Suite, we paid for and were told we were not guaranteed this room since we booked through hotels.com. Our bathroom vent was broken, the AC vent in the room was filled with dust. There was vomit in two of […] the lobby bathroom sinks on Saturday night (note the hotel has quite a hopping bar scene at night). Also, we were attempting to take the free trolley back from the Ranger's baseball game Friday night and when we called the hotel to inquire as to which trolley line to take, a female staff member kept hanging up on us. The only way we found out how to get back to the hotel was a male staff member answered, thankfully! All that being said, the food from room service is fantastic as was our server! And large portion sizes, too. The toiletries are excellent, the bed and even the fold-out couch were comfortable. Pillows were great. In room coffee was of high quality; but, the coffeemaker didn't make it very hot. Did we get our monies worth...no. Mehr
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We enjoyed our stay at the Hilton... We actually wanted a mini and cheep vacation because I am prgegnant and we can't go far, and we are on a tight budget. So we figured we would take the kiddos out of the house and get a hotel close to home. It was perfect! We really felt like we were on a planned expensive vacation. We will definately use this service […] and do this again. And I recommend doing this for any family that is on a budget! We had a great experience!!! Mehr
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"Hilton in Arlington"
The Hilton did not have our rooms ready until very late in the evening. They didn't have the type of rooms we paid for. They seemed to have over booked the rooms and were sending people to other hotels.
"Hilton Arlington/ Six Flags"
I recently made reservations at the Hilton Arlington hotel for my family and some of our friends. I paid for two rooms with two double beds in each. While making the reservations, I requested refrigerators in each room and asked about early check-in. I was told it would be no problem to check in early as long as the rooms were clean, otherwise, we could […] check-in at 3:00 pm. My family and I arrived at the hotel at about 2:30 and were given keys to our rooms with no problem but the lady behind the desk informed me that the other room wasn't ready so they wouldn't be able to check in for "at least an hour." I told her about being told that check-in was at 3 and her response was that they "were fully booked last night and the rooms had not been cleaned yet." She called house-keeping and asked that they clean it sooner. Initially our rooms were to be side by side as requested. Our friends arrived and brought all their things to our room. Both of our families had tickets to the Rangers game so we decided to take the kids swimming before getting ready for the game. At the pool, there were no towels to be found the entire time we were in the pool. We requested them at the front desk and checked the status of the second room about 2 1/2 hours later. We were told the room was still not clean but they would bring us some towels because they didn't have any either! No one ever re-stocked the towel rack or brought more to the pool area. My friends requested a different room and the front desk made the change. We had to walk through the lobby and back to our rooms ( all 8 of us) dripping wet. We got to the room and ordered room service as we were getting ready for the game. We were told that the food would be delivered in 40 minutes. We waited over an hour and finally called back and were told that " they couldn't remember which room the food was to be delivered to" so we cancelled the order because by this time, we had to leave. Keep in mind, there were eight of us with no towe Mehr
"Hilton Inn at Arlington"
Hotel was nice and in nice area. convenient and close to ballpark. I reserved two rooms and was only able to access one room at 5:30 when check in time was 3:00. At 12:30 AM when we returned from the game, our second room still was NOT ready. We had to wait another 15 minutes on our room to be cleaned over 9 hours after posted check in time. They did […] not try to do or say anything to apologize or make accomodations any better. Mehr
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Unfortunately there was no free wi-fi in the room. That is my only complaint
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Dieser Gast hat keinen Kommentar abgegeben.
Dieser Gast hat keinen Kommentar abgegeben.
The staff was very helpful and nice. The room was very well kept and we loved the pool area. We asked staff about things to do in the area and they were very helpful in directing us to nearby attractions.
"Amazing"
The pool was heated. It was manily adults and the environment was very nice. They even have a lounge after hours.
"Not what you have booked"
We booked a non smoking king room months in advance only to be told on arrival that either a smoking room or a double non smoking where available. We were told by the receiption staff member that you could hardly smell the smoke in the room. This was NOT the case, so we were moved to the smaller non smoking room. Also, this hotel is NOT within walking […] distance of the Ball Park and the Shuttles DO NOT arrive on the half hour. They can be ANY time in the half hour... Mehr
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