Radisson Lexington Hotel New York - New York

Stayed at the Radisson on Lexington and it represents a good value when they offer special rates. Rooms are on the small size so upgrade to Guest Room from Petite Room is recommended. Location is excellent.

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Excellent location for business or tourism. I was doing both. Close to Grand Central, Rockerfeller center and central park. The price was unbelievable as well. Kudos to Hotels.com. They always come thrpugh for me.

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My first experience at this hotel was great. No problems checkinng in, service was exceptional, and the comfort level was satisfactory. This caused me to make a decision and return. Normally I stay at the Sheriton but decided to stay in he city. This was a big mistake starting at check in. The room that I have reserved and paid in full was not ready. […] I was assured that the room would be ready within the hour. This was told to me after several inquisitions later for two dditional hours. I did not end up receiving a room until four hours later with the excuse of an airline checking out at 8pm because of prividleges. This is unacceptable. Additionally, the room was freezing cold the entire time. Heat control is lacking and I was uncomfortable the whole stay. The bathroom was not properly energy saving as cold air circulated throughout making it uncomfortable to shower. I will seriously reconsider booking online in the future. Mehr

Great value for a room in NYC! Perfect for one person for a short visit.

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After my stay at the Raddison over the New Years holiday I would not reccommend this hotel to someone else. At first the stay was going great but nothing to call home about. Staff customer service was average and they did a basic job of covering our needs. However, I got sick during this trip with an Ear infection. I called the customer service desk […] at 6 a.m. in the hopes to have them direct me to an appropriate health care facility. i just needed a walk in clinic. The hotel staff did not seem to hear my concerns and asked me to call back if I needed an ambulance called. I was in pain and was very frustrated by this behavoiur. I have since learned that many hotels have medical staff present and are able to help their customers at a moments notice which would have been helpful. I found my own doctor and ended up paying $200.00 for a simple presciption for an ear infection. Prior to leaving for my appointment with the doctor I approached the staff again and they asked me again if I needed an ambulance. The woman then returned to her work at a computer and seemed to be dismissive of my issues. I was in alot of pain and the doctor said it was good that I came in when I did as flying back home would have been impossible in my given condition. I left the hotel soon after this experience to go to another hotel where we were treated very well. They quickly and sympathetically helped me feel better. I think that the posh and snobby attitude of this hotel will ruin its otherwise great location. Mehr

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I liked my stay at the hotel. It was close to restaurants.I prefer in house coffee maker and free parking. I got a big ticket around the corner,when I thought I was safe parking on a federal holiday,Jan.16.ny is not user friendly to me.

For the price I paid, I was expecting the worst. However, the room was clean, albeit small. The hotel service was just okay. The location was amazing as well! I could walk everywhere I wanted to go (Penn Station, the subway, Times Square, etc.) My biggest complaint were how thin the walls were. I could hear everything my neighbors were saying/doing. […] All that said, I would stay there again in a second! Mehr

My stay was a good one.

The hotel is convenient for the surrounding area. My room had the bare bones. Sometimes, the maid service makes mistakes as taking away blankets or not having mats for the bath after bathing. But they also try to please and will be attentive if you alert them to it. I like to be able to use their computer service which is available to all guests. It […] is much better than another hotel which is adjacent to the convention that I attended. Mehr

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i love the local places. The hotel never disappoints.

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Hotel is amazingly located but be ready it's not a quiet location, it's midtown Manahttan so that should come as no surprise. Layla at bcustomer service was awesome! She's having a baby girl soon. Hope it goes well for her. She was friendly and incredibly helpful as was the rest of th staff. Nice small comfortable room...good enough, especially nice […] if your in your room with everything that is happening in New York then why did you even bother. I reccommend this hotel especially for those people looking to avail themselves of all New York has to offer. Mehr

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I knew that a "petite" room would be small, but i didn't realize that it would have a double bed, not a queen. Bit small for two. That was probably in the fine print, so I don't blame the hotel. However the comforter was really lumpy, which was weird. The desk chair was too big for the entire room, and it was impossible to move it out of the way unless […] i picked it up and lifted it over the bed. The window didn't have a screen, and our room was on the 20th floor. The closet smelled like chinese food, which was SUPER weird. I was worried my clothes might smell like chinese food after hanging them in there. Luckily for me, they did not. The bathroom was fine, but a little old. Also, after living in new york city for a while, I was well aware that manhattan street parking DOES in fact exist, especially on the weekends, even if it's hard to find. The front desk clerk tried to convince us the best bet was to park in the garage near the hotel for $30 a night (before NYC parking taxes). Found parking on the west side in our old neighborhood, a 20 min walk across town. Not ideal, but it's NYC. Also, there was closer street parking to be found in the exact neighborhood (midtown east) that the hotel was situated. Disappointed that the desk clerk "didn't know" and tried to convince us that "there was really no street parking around." I didn't sleep well, and i didn't particularly like being in the hotel room. Sort of tainted my weekend trip to the city, to be honest. I've been more comfortable sleeping on friends' couches. Granted, it would be more comfortable if it was just ME staying in the room. It's designed for one, i think. But just as a word of warning, it's doable for two, but it ain't comfortable. Mehr

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Tough to see the entrace on Lexington - you must go through the Starbucks coffee shop to get to the lobby. Sleep Number bed was so-so, but clean sheets and clean bathroom made the stay very comfortable. The staff was friendly and helpful. $16 to use the Internet in room, but free guest account in the lobby.

We are former new yorkers and longtime Hotels.com members, and with the exception of the quick check-in and courtesy of the concierge desk, found the Radisson very disappointing. Once out of the lobby, we were in smelly elevators, dank halls, surrounded by very thin walls, in a room described as "luxury queen"--the bed was barely a double, the bathroom […] smaller than a closet, with no place to put toilet kits. The bathroom floor was not clean, the tlles were not clean, and the towels were incredibly thin. We did not expect four-star at that rate, and don't expect suites when we go to the city, since we only use the rooms to sleep in. But sleep didn't happen, since the bed was very uncomfortable, the maid was vacuuming the room on one side at 11 pm, and the man on the other side of ours was loudly very angry about something--again, paper thin walls. This was very disappointing for a major chain, in a high-end NYC neighborhood both for business travelers and tourists. We have many choices when we stay in the city, and this will not be one of them in the future. Mehr

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This hotel is on a really good location, the room is extremelly small, the toilet was dirty and so old, all the room is old fashion and so small...so expensive for the service offered. i will not stay at this hotel again...

Very good hotel in excellent position to view all the tourist spots

I was completely satisfied with my stay at the Radisson on Lex! The staff was very friendly, and they kept my room very clean throughout my four-day stay. I'm not a fan of Midtown East, but one of my best friends lives in Astoria and I like spending most of my time downtown and it was right between the two. It only took me 10-15 minutes (walking and […] subway ride) to get to the East Village - perfect! Trains are close. There's a Starbucks in the building, so you can just run down and grab coffee in your PJs. Internet costs extra, but I didn't have any problem using their free Internet in the lobby. I would definitely stay here again! Mehr

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very well situed no service internet for 42 usd per day !!!! not very clean room very small no placard

The gaurd of the hotel valed when I checked in but when I was checking out he said he cannot bring the car our because he has to gaurd the hotel. There is no parking in the hotel and you end up paying a lot.

very close to the GYM (301) and people start making noise at 5 in the morning :(

After a long trip to NYC due to the weather, we were greeted by a pleasant Bellman who was patient and got us on our way. The check in process was fast and the hotel Sushi bar was great - especially Satish who was a great bartender. Was curious as to why we were told they had a pillow shortage at the hotel when we wanted more, but other than that, a […] pleasant stay. Mehr

You could smell smoke coming into the room, though this was a non smoking section. Felt like we got a "cheaper" room on the 3rd floor because it was booked through hotels.com at a discount rate.

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Nothing fancy but good and adequate accomodations in nice quiet neighborhood. Walk to Broadway theaters, movie theaters, Starbucks in hotel and a diner. 24/7 drug store one block away. Problem with room being too hot or too cold.

I travel extensively and this is the WORST hotel I have stayed in in over twenty years. We received the first room five hour after the scheduled check in time and the second shortly before midnight even though the rooms were pre-paid. There were college students slamming doors and screaming from midnight until hotel security finally arrived at 4 am. […] The hotel cafe was filthy and the concierge was less than useless. I will never stay in a Radisson hotel again. Mehr

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The staff was friendly and very accommodating. Location was fantastic- close to everything we wanted to do- Times Square, Rockefeller Center, etc. Only complaints- we had to keep the air conditioning on all weekend in Dec. because the room was very stuffy and hot. Also, the room was very noisy- we could hear everytime someone flushed a toilet, pipes […] rattling for showers, etc. Wasn't a big deal, but if we were travelling with children or for business and had to sleep, it would have been difficult. Overall, we enjoyed our stay! Mehr

Close to Time Square and all the hustle and bustle of New York, great stay.

Every thing during my stay was satisfactory. But my room was very old and for sure it needs a renovation.

We were happy with this situation. The location was fine for us and we would definitely stay there again if the price is right.

The hotel is walking distance to Grand Central and a lot of tourist sites. Friendly front desk. Highly recommend junior suite. Very spacious especially for NYC. Definitely worth the slight increase in price, comfortably fit our family of 4. The included free breakfast was a nice bonus ($18 each without voucher): eggs, bacon, coffee & juice. Although […] the restaurant was very busy for breakfast, I commend the staff for friendly & efficient service. Great NY pizza place a block away as well as takeout dumpling (dimsum) place. For the price, definitely will come back! Mehr

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Pretty much what al frequent traveler looks for, besides a reasonable price. Good location, indeed excellent in thei case, clean facilities and a comfortable bed. What surprised me is that housekeeing is not aligned with the atmosphere ox good service: mising toiletries and towels, room not completely made up (pillow cases thrown on the bed!). I still […] find it as an excellent choice for Midtown NY. Mehr

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We were very pleased in the end with this hotel. Parking was easy, service was good and they updgraded our room to a very nice suite. It was a tad bit noisy but nothing out of the ordinary for a high rise hotel in NYC.

I was living on the fourth story, I could clearly hear the subway pass underground, and I wake up several times by neiborhood's noise, it has really bad insulative effect on each room. The water pump must be rusted for a long time because the hot water was yellow color when I switch it on. But It is efficient to deal with problem resolving when I claim […] to change the room. Mehr