Hotel Elan - San José

I was absolutely appalled. While the staff were very nice, the room stunk of smoke but because of the location, they warned you not to open the windows and to double-bolt the front door--- and to put all valuables in the safe. When I checked in, another client was standing outside his door on his balcony in nothing but boxers smoking a cigarette. On […] the first floor a man sat in a car with the engine running leading me to assume that he was waiting for a woman to finish providing services in one of the rooms by the hour.... Mehr

Enjoyed the stay.

It met my needs well.

Receptionist was about as friendly as a rock. She should be fired for total lack of interest and friendliness. Hotel is in a rough part of town. I've stayed in many cheap hotels but won't stay here again.

We enjoyed our stay. The room was comfortable and close to where we needed to be. We will stay here again when in San Jose.

The best things about this place were the price and the beds...which were better than you'd expect!

This hotel is for the budget conscious. I literally was in downtown San Jose from early morning to late evening so it was just a place to lay my head. It did the job.

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To begin it was apparent that the bed linen hadn't been changed. The air was stagnant reaked of some odor and only the heater worked. The tub was unkept and the jets wear loud it also contained no anti-slip material. I wouldn't warm the pizza I purchased in the microwave and purchased another meal at Denny's which was only a short walk and open twenty […] four hour conviently. I have stayed here several times and even though I once found a bag of used condoms beside the refrigerator this was by far the most uncomfortable. Mehr

Stayed here when the convention I was attending was a sell out at a downtown five start place. While I was disappointed to not get a room at the convention this place was absolutely fine. Clean room, good staff, easy park, good breakfast, and free internet all made my short stay fine. I would recommend this place to all who don't want to stay at a place […] in downtown, or just want to save some money. Mehr

Nice hotel, convenient location to the San Jose State Softball field. Only problem was the neighbors being too loud after 2 AM

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The room was cool, but don't expect peace and quiet lol.

Very pleasant experience. Room comfortable. Staff courteous and helpful. A little outside the city centre but easy to get to. From the airport: take the free airport shuttle to the Light Rail link. Take llight rail into Paseo de San Antonio. From there, buses 66 and 68 stop outside the hotel (ask the driver for the stop after 'Keyes'). Breakfast is […] self-service but well-organised. Rooms are perfectly maintained and kept scrupulously clean. Aa a bonus, there is a fridge AND a microwave oven. San Jose is an orderly city - calm, serene and easy to navigate. Day-trips to San Francisco, Monterey, Santa Cruz etc. are easily managed. Bus 68 (outside the hotel) goes to Diridon Transport centre. From there, a wide range of bus and train trips are possible. Mehr

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If you're looking for a luxurious room you won't find it here - what you will find is a very nice, very clean room with all the amenities. The furniture is not top of the line, but it's in great shape. The carpet is rather new and clean. The staff is super friendly and helpful. Continental breakfast in the morning seals the deal. Great room for a great […] price. Mehr

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very disaponted cuz so dyrty

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Extremely small rooms. Large enough for a twin bed and one piece of luggage. They do not tell you there is a $24 a day parking fee or $15 for over night parking. Bathrooms were not kept up. Over all, very dirty. Gobs of hair in the showers. Windows did not close all the way and you had a lot of bus traffic noise all night. With the hidden charges you […] can stay at a much nicer hotel. Mehr

I was not happy with my stay in Hotel Elan because the staff can't even help me in any case there is a problem. I arrived 3 am and the front desk took my driver's license for identification. He forgot to give me back my ID and I forgot it too since I was so tired. He didn't even bring my ID to my room which is just few feet from their office nor called […] me that my ID was left. I flew to another state and came back after 4 days, and stayed in Hotel Elan again. I asked if I can get back my ID, the lady front desk said, it is in the vault and only the manager can open it. I talked to the manager on the phone and she was not very nice, she said, she's not coming to the hotel because it was her off day. So, I was so mad because I will be leaving San Jose early at 4 am in the morning, she said if I wanted it, she will be there at 7 am. What! the other staff was so nice, she told me that she'll call the manager again and might convince her to come to the hotel, fortunately, she was able to convince the manager and my driver's license was back to me before she was off at 11pm. Mehr

police stakeout, pot smokers on the stairs, lame hookers, staff not in control, to much shady stuff going on

was clean, breakfast was average. very reasonably priced. bit noisy at night but on main road so slighly expected. room was comfortable. would recommend this hotel. plenty of parking too.

The only thing good about this place is that they allow pets in the rooms that's it!

i just arrived at hotel edan in san jose, i read the previous reviews but i was not concerned as i was going to stay on business for 2 days. When i checked into my room i observed 4 different rooms used for prostution. The reason for this is i watch the woman walking the streets and when they got the "date" they would go back to the room. After 3 or […] 4 times each i decided to go to the office to express my concern. The reply was "i do not get involved all i know is the room is paid for until 11:00 am. I even told one woman that i was a very happily man and no thank you. Mehr

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hotel neighborhood is not the best- especially late at night. room was clean and nice - actually quite large. quiet room standard breakfast -small stuff

room smelled like smoke, people hanging out side being loud all night..Its more like a drug traffic hotel. plus, ladies of the night wondering all over the place. cops where there twice..Will never go there again. Lesson learn. For every hotel anyone reserves you should always check reviews. You pay cheap prices and you will get a cheap hotel.

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This is a good business hotel. Nothing fancy, and the neighborhood is a little seedy, but it was clean, quiet, and comfortable.

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The best for the money

Hotel Elan is a nice and affordable hotel. It was coveniently located to everything needed during the stay, as well as local tourist sites.

San Jose was great!

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The hotel was not very easy to find because when i first booked my stay the hotel was called a certain name but apparently they changed the name recently and gave us no notice that this had happened,so It was hard to locate the hotel. The housekeeping came around at about 9:00am & knocked on the door which disturbed my sleep, I also heard from another […] guest staying there that the housekeeping also checked the rooms to find out how man people were staying in your room & the walls were super thin so you could hear people upstairs & in the room next door. The bathroom wasn't very clean & they only gave me one tiny bar of soap, one shampoo & one lotion for two people. The Continental breakfast and free parking was convient but overall I probably would have stayed at a different hotel even if i would have had to pay more,i feel i could have gotten a better quality stay. Mehr

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The room was clean with exceptions (see comment below) and there were plenty of towels, soap and sundries. The continental breakfast was good. Hotel access to and from my work site was very convenient. The front desk staff was very helpful and no fault lies with them. However, my stay at the hotel was mediocre at best. The room I stayed in must have […] been a crime scene because there were bloody finger prints on the curtains. The heating/air unit was noisy. There was no TV remote control, and the television picture quality was poor (many of the channels did not show clearly). The telephone worked off and on (dial tone did not remain consistent), and the ceiling light fixture squeaked every time the upstairs guests walked around (it sounded like there were crickets in the room). There was no insulation around the door so the cold air (it was cool in San Jose during my stay) kept the room very chilly. The heater could not keep up with it. The first floor soda machine was out of order. When I checked into the hotel it was called Howard Johnson. I was unsure I was in the right hotel because when I made reservations online, it was called Hotel Elan. However, when i drove to the location to check in the sign out front said Howard Johnson. I had to ask at the front desk if I was in the right place. Other than that, I was not completely dissatisfied with my stay. I'm sure things can be improved so that the Hotel Elan (or is it Howard Johnson) will be a much more desirable place to stay. Mehr

DIDN'T FEEL SAFE, LADIES OF THE HAPPY LIFE WALKING AROUND, PARK CARS WITH GUYS INSIDE DOING NOTHING, PEOPLE WALKING AND YELLING ALL NIGHT LONG.

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Recomiendo ampliamente hospedarse en este Hotel, la atención del personal es muy bueno, solo les recomiendo un muy buen mantenimiento correctivo a tepicerías y alfombras. fuera de eso todo muy bien.