Holiday Inn Oceanfront at Surfside Beach - Surfside Beach

convient comfortable enjoyable clean

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Coffee makers didn't work. We were givin 2

It was not a get experience. The room was ocean front but the sliding glass door was screwed shut. When I asked why I was told that I was contacted about this information and there was nothing they could do about it. NO I was not contacted. The bathtub had stains in it and the hallways we horribly hot. The air-conitioner was on high the 24 hours and […] stayed just cool. There was a room close to mine that fire alarm went if in and the only reason that we heard it was because we were walking out to the elevator. The pool and close access to the beach was the best part. Mehr

The over all condition of the building has gone down hill some what in the last 20 years. We were given a room on the west side on 2nd floor with air conditioners for our view while there was plenty of room on ocean side with great views open. We felt this was because we did not book directly through the Holiday and pay a higher price...

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The restaurant and the bar closed so early. The entire computer system was down for our whole stay. Overall the stay was nice. Beautiful view of the beach and ocean. Food was just ok.

I reserved a non smoking room and received a smoking room. I had to pay extra to be moved. The room was not only a smoking room but on a smoking floor and the doors or windows do not open. I am allergic to ciigarette smoke and had to be moved.

great hotel but rooms were small.. the bar at the pool was a plus

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Only negative comment was that the sink was very slow to empty. Service for breakfast was excellent as was the staff at the front desk.

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The hotel was great- right on the ocean & not too near anything. You definitely need a car as you have to travel to any sights and to eateries. I loved it! It was quaint & older. I would receommend it.

Hotel charged me $5.00 at check in, said it was in the fine print. Could have even been more depending on location and time of year. Hotel was ok front desk clerk was nice.

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The rooms were small, the beds were not clean. There were stains on the covers and an old towel under the sheets. The towels smelled dirty and were grayish in color. The food is poor as well. The coffee is horrible. The staff is very nice.

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Surly employees at the desk. Don't live up to what they put in writing. Dispute resolved through Hotels.com after they were unable to reach someone at the hotel. Rooms renovated but still not up to par with a new hotel. Stay someone else because even in the off season this one isn't worth what you pay.

staff was mostly helpful and friendly. Had only one issue where I presented my credit card to the check in desk to charge incidentals, but when I tried to charge breakfast to the room, they said they had no card on file, and I had to come in from relaxing on the beach to produce the card. There also is apparently a coupon for children to eat free at […] hotel, which you don't find out about until you are billed by the restaurant. Overall, great hotel at a great price! Mehr

There was dirt on the floor in the room and the bathroom. The handles on the faucets in the bathroom were loose and made it hard to turn the water off. The handle on the sliding glass door was fastened with only one screw and was hard to open/close.