Four Points By Sheraton San Rafael - San Rafael

Ein supertolles Hotel, mit geräumigen schönen Zimmern. Wie in USA üblich, lässt die sich die Sauberkeit mit deutschem aber Standard nicht vergleichen, kommt dem aber schon sehr nahe!! Der Frühstücksraum war geräumig und dass Büffet erstklassig (für amerikanische Verhältnisse), allerdings war uns das Personal zu aufdringlich. Ständig wurde man gefragt, […] ob es schmeckt, ob alles ok ist, oder oder oder. Man kam fast nicht zum kauen :o( Ansonsten ein Superhotel und für einen Trip nach San Franzisco nahezu perfekt!! Wir haben uns dort eingemietet und man benötigt ca. 10 Minuten nach Sausolito. Von dort fährt eine Fähre nach San Franzisco und der Preis für das Hotel ist ungefähr ein Drittel von den Hotels in SF. Der einzige Wehrmutstropen ist allerdings, dass dieses Hotel direkt an der I5 liegt und daher ist es rund um die Uhr einfach nur laut. Wer allerdings schon zwei Wochen USA hinter sich hat, ist schon hart im nehmen und daher glatte 5 Punkte für dieses Hotel!!! Mehr

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Schönes, jedoch schlecht geführtes Hotel. Durch die unmittelbare Nähe der 101 gut zu erreichen, aber sehr laut, da keinerlei Schalldämmung vorhanden.

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Very nice hotel, modern clean rooms, great service,

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Beautiful room. Loved our stay!

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The hotel seems a bit long in the tooth, but they also seem to be in the process of renovating. Room was OK, but one side of the bed was really worn out (didn't support very well). Fridge and air conditioner were both very loud, and there didn't seem to be much sound-proofing between the rooms. Hotel bar was small, but reasonably-priced. I didn't use […] the pool, but it looked nice and would probably make this a great place for kids. Location is perfect for anyone needing something close to the Northgate shopping area (right across the street). Mehr

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Best customer service I've seen and the room was even better. I will be returning on my next vacation.

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This hotel is close to everything in San Rafael, has a pretty good restaurant, friendly staff, and a safe neighborhood. Rooms are clean and well appointed. Our room was missing one of the doors on the closet. Also, the reception on the tv was a bit spotty and the carpet was a little worn. The bed was very comfortable and the bathroom was spotless. Rooms […] are big enough but do not have refrigerators- an amenity most travelers appreciate. Overall a great stay. Mehr

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My overall experience was fine. The basic rooms are too framed. The bathrooms are too small. I will be relocating to the Bay Area. I will stay in a hotel for the next 2 weeks. I plan to look at other hotels. I would recommend the hotel for short stay guest.

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Loud, dirty, and poor conditions at the room and hotel

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Stay was nice. Good restaurant for both dinner and breakfast. Tiny fitness room! Bed was very comfortable. Room was nice. :)

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room was comfortable although I wish the window would have opened more than a 1/4 inch. My problem was the room next door wheich nust of had several people as the door slammed several times during the nite.

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it was a short visit - my only complaint is that when room service brought our breakfast, he simply put the tray on the desk! the tray was piled high and we had to spread it out on the desk and the bedside table. Is there some reason we couldn't have the rolling cart it arrived on?

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The service and amenities were complimented by its location.

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Called teice for room service but no answer. Elevators broken. Restaurant non existent. Nothing around the area. Rooms clean but old.

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The hotel is modest, clean and comfortable. We have relatives in San Rafael and staying here works well because of its proximity to the freeway. In addition there is a small mall within walking distance if I need to make a purchase. The breakfast buffet was nicely presented and waitstaff were attentive.

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I think the Sheraton needs to invest in this hotel. Many things were good. The staff is very service oriented and friendly. The hotel needs to be refurbished. Rooms were tired and dark. Surrounding area -- parking lots and green areas were unkempt. Pool area is lovely. Hallways were dark.

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I thought everything was good except the room had a musty smell until we aired it out. The window only opened a few inches so we had to use the air that was quiet noisy

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It was good. I guess is far from good activities and atractions.

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I had really enjoyed the stay at FPSSR!!!

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When I arrived to my room, I first experienced the unpleasant smell of cigarettes and smoke. I felt as if my room were an ashtray. I went back to the front desk and the staff gave me a new room. However, in doing this the staff did not realize they had double booked the room. So at roughly 1:30 in the morning a new guest tried forcing their way into […] the room through the locks. The staff were nice, and they tried their best to accommodate my needs. I have stayed at other Four Points and I must admit I was disappointed with the overall quality of this specific site. Mehr

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Stayed here for 3 days while carting around dishes and flowers for a wedding. Close to our event, so it was nice easy to return to for a relaxing night.

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no tv remote in the room, no wash clothes in room, no coffee left after initial check in for room, bar closed at 1030pm - so no drinks or food and no place to walk to to eat or drink nearby. otherwise - very nice hotel.

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Hotel is decent but worn. Bed was particularly uncomfortable and the walls are especially thin. Served its purpose, but barely.

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The bathroom was a bit small. The window overlooked the pool area. Very noisy in hallway and pool area - not very sound proof.

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We were put on the zero floor, dragged our luggage down there and the key cards didn't work. The room has popcorn ceilings, is dark and musty. Very old air conditioner in the corner. The cabinet containing microwave and refridgerator was empty! The maintenance girl brought them in. The microwave cord wasn't ong enough so we left it on the floor. I slept […] in my clothes because I didn't trust the bed. The price was very low. that should have been an indicator. Do not stay on the zero floor. Mehr

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My only complaint is the cable TV reception on several channels was mediocre. However, the overall hotel and staff were excellent.

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Poorly maintained, toilet was broken and two attempts to fix by front desk didn't work. At least bed was nice and front desk is friendly. But rooms are motel quality.

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Very nice hotel within easy location of San Fran area, would definitely use again if visiting the area and needed a central location that wasn't in San Francisco.

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Quiet location off the HWY 101, 5 mins north of San Rafael. Staff are friendly.

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Very nicr room. Good, safe location, fast check in, great price for what you get.

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The room was nice except the cheap air conditioning wall unit. It was one the much less expensive hotels use. The bathrom was a great disappointment. There was no hot water. My shower was lukewarm at it hotest. My husband's shower was also cool. I expected much more from a Sheraton hotel. The staff was not very friendly. I have stayed in several hotels […] on this trip in varying price ranges, but this one was the worst. Mehr

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For the price it served very nicely. You could do allot worse for much more $$ in Marin.

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After a 22 hour international plane ride, was looking forward to a hot shower, and a restful sleep, before continuing my journey home by car. The hotel was adequate for meeting this need. My guest room was an an older 60's style concrete structure updated with paint. Hot shower was a plus. Difficult to sleep as my room overlooked the 101 freeway, and […] traffic noise was audible. Upon arrival requested another room, as the 1st room was next to the elevator; the deadbolt lock was not working properly. Hotel is "ok" for meeting "basics"-- bedding comfortable, clean, pressed sheets, clean bathrooms. Mehr

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I had to stay over Christmas due to my home flooding. The room itself was very nice and comfortable, a good bed, and a bathtub. No microwave, which for my long stay, was a bit of a problem. The ice machine on my floor was broken for most of my stay. However, when the fridge in my room did not work, a maintenance person was there within five minutes […] and fixed it right up. I did not take advantage of the pool or common areas, but the front reception area was nicely appointed and had a great fire going in the fireplace every night. Additionally, there was a problem (caused by me) in the dates of my stay, and the front desk gals took care of it with no hassle to me at all. Mehr

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it's clean and the atmosphere is great !!! highly recommended to all vacationers. it's close to your everyday needs, like gas station, grocery,restaurant and freeways. definitely going back to this hotel this december.

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Great experience!! will recommend and stay here again

Authentische Expedia-Gästebewertung

Our room was not made-up twice in a row, even though I asked them to. One elevator was broken, and the other one was terribly slow. I tried to take the stairs instead - all lights were broken, so I had to stumble about in the dark. I wonder what would happen if there were a real emergency. The carpets are old and smelly. The water pressure is barely […] enough to shower. I am usually not a picky person and none of these issues would bother me but all of them combined were a little bit too much. Mehr

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