DoubleTree by Hilton Hotel Portland - South Portland

The staff was very helpful and kind. The room was clean, comfortable, and a good value, much nicer than rooms at a similar price. I look forward to staying there again.

I generally look at negative reviews as just a complainer-type personality, but I got this room on sale and in the future I will find another place to stay, even if I could get it cheaper. I must have had the same room as another reviewer, hopefully all the rooms can't be this bad. Growing up in Maine, the "round hotel" has always been a point of interest, […] but once you get to your room, any interest goes away. This was originally a Sheraton hotel for as long as I can remember, then a Wyndham for a short time when it was supposedly remodeled, I think they just painted and re-wallpapered, now it's a DoubleTree and not anywhere near the level it should be for that brand. 1st, the lighting is horrible, three lamps, the brightest one being the desk lamp do not provide nearly enough light, the room is very dark. 2nd, yes the furniture is dated and shabby, but the real low point was the apholstered chair... unidentifiable stains and just plain dirty. Actually, the whole room was rather dirty. The little decorative duvet I pulled off immediately by the corner of it, again stained and not clean looking. If something is stained that badly, it should be replaced, and not on the bed. The switchplates in the bathroom looked like they had never been wiped down, there was make-up all over the hairdryer, to the point where I didn't touch my hair, just blew dry, washed my hands and then combed it out. There was also makeup all over the bathroom door. The shower tiles were not 100% clean. If you can find this hotel in the less than one hundred dollar price range, stay at the Towne Place Suites in Scarborough, a little further down the road, not all the "hotel" services, but clean, large and very comfortable! And yes, an "extended-stay" type hotel will book a room for just one night. Do that instead. Mehr

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Could have been alot cleaner. Restaurant was not open. Hotel staff needs to be better trained to answer customer questions and concerns.

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The parking lot and the cleanliness of the share in our room were my only complaints. They did a horrible job plowing and clearing away the snow and there was a stain of some sort on the arm of the chair that I was uncertain of. Other than that it was a nice relaxing night away.

Close to Portland Mall Close to Amtrak Train Station Friendly staff Great Pool great tasting complimentary cookies comfortable accomodations in room

This hotel is old. The rooms need updating. The bathrooms are VERY small. The beds were fairly comfortable, but the room was stuffy. The pool and the room the pool is in was COLD! You have to walk through the lobby and the bar in your bathing suit to get to the pool room. We took a cab downtown to go out to dinner and it was over $45.00 round trip. […] Next time we will spend that extra money on a hotel closer to the Old Port where there are more dining options. The staff were friendly, but I probably won't stay here again due to the location and old, worn down rooms. Mehr

Hotel rooms need some updates and remodeling. Pool need renovation. However, location of hotel is convenience to restaurants and stores.

Kids had a great time spending the evening in the pool.?

My family and I enjoyed the warm cookies upon check in, the indoor pool, and a clean room to relax in for the night! We also liked the proximity to all the local sites; lots of restaurants, shopping, semi-pro athletic events, airport (when needed) etc. My last stay at this hotel was 7 years ago and the new owners have made some really nice upgrades. […] We will return! Mehr

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Spent the weekend with a 6 month old and 3 year old in tow. Staff was very accommodating. Pool was very clean and warm, especially nice for young kids. Only complaint was room temperature was hard to control -either very hot or too cool despite changing the thermostat by one degree. Would have liked to have seen a free continental breakfast, especially […] with a toddler who gets up at 6 am and nothing else is open. The hotel's restaurant is way overpriced and doesn't have much of a selection but that's typical. Mehr